800-842-3019
andrew tripp
andrew tripp
2011-06-06 20:58:32
Unknown
payment on a account
Ana G
Ana G
2011-06-06 20:58:32
Unknown
I just heard a voicemail from this number.  Thank God for Google and people like you reporting this stuff.  The woman said her name was Rose Marie and that it was very important I returned her call regarding an Antonio Iglesias.  I don't know an Antonio Iglesias first of all and then the place is just called "Card Services".  I called her back and left a message to not call me again or I'd report them to the authorities. Let's see if they try again.
Jessica E.
Jessica E.
2011-06-06 20:58:32
Unknown
they were collecting legitimate info on a past due account. just because they are looking for you doent mean the are phishing. everyone should learn the tradmarks of a phisher but when you owe money expect debtor to collect!!
J
J
2011-06-06 20:58:32
Unknown
This caller called me about a fictitious person and then asked me, when I returned the call, what number I was "called at." They did not have a supervisor and when you call it simply says, "Card Services" on their end, NOT Bank of America. Btw, before someone says, "Well, you just owed money" I have NEVER IN MY LIFE had any accounts with BoA nor will I ever have.
J
J
2011-06-06 20:58:32
Unknown
They are phishing for info...they stole a friends identity before I could alert them...beware
NYCgal
NYCgal
2011-02-25 16:12:17
Unknown
Just received a message from this number stating that they were looking for someone who was a "possible relative" and that she has until 5pm to call.  I promptly called Bank of America who confirmed that this is a fraudulent number and it is a scam.  I am about to file a report with the government, as well.  Caller ID was completely different than the number they left to call.  Both numbers have been reported. Shame on you lazy thieves!  Get a job and earn your living honestly.
Trigger
Trigger
2010-11-20 22:02:40
Debt Collector
Firstly, Ive been receiving debt collections for over 6 monthes now, but I've done a good job of keeping em on the ropes. Recently received a call from 757-533-7007, a virginia number. The person who left the message says her name is Theresa and claims to be from BOA with the number to call back too as being 800-842-3019, ext. 29232. The reason this call was a problem for me is she told me that if I didnt return the call, the decision she makes would impact me significantly. Very vague. Under the many laws that protect consumers, there are laws that prevent debt collectors, bankers, God or otherwise from threatening you in order to collect debt. I have archived the message and presented it to a lawyer that is going to insure that the verdict against Theresa will have an equally significant impact. Also, when I had first called back the automated message had stated it was Card Services, and too leave a credit card number and my SSN. Despite this primarily being a rant, I do hope it is useful in establishing that this number sounds like fraud.
firefighter
firefighter
2010-11-09 19:28:06
Unknown
My wife was late on her B of A account due to falling for one of those law firm scams "we take your money and settle your debt." bs. this is the number that was given to me to call when i called the 800 number on the B of A website. it's a legit debt collection number. the people scamming are probably using cloners, redirecting the calls to dummy extensions. it's not that unusual for scammers to add bogus extensions to legitimate numbers. if you're in doubt of your account, call the number on the back of your card.
Jasmine
Jasmine
2010-10-04 23:16:08
Unknown
Called and said they were going to take make a decision on my account this month and need to talk to us.  When I called and asked for the extension of 29972, they said "she's already gone for the day, what is your name and I can help you".  I asked what company they were from and they said I needed to tell them my information first.  The women said "how am I suppose to help you if you won't give me your information".  I told them they were a scam and she hung up on me!
Alissa
Alissa
2010-09-22 20:20:44
Unknown
We received a call from this number.  It actually came up as (757)533-7007 on our caller ID, but we were told by "Sheila" that she was looking for my sister-in-law and that she needed to call her at (800)842-3019 extension 66151.  I took the information to have my sister-in-law call her back, thinking it was something important, but then she called me back instantly on our Skype line as well.  She informed me that she has ways of finding family members to help her get in contact with the person she needs, and I told her not to call again.  She got rude with me about that, so I got smart and looked it up.  So glad I did so that I could warn my sister-in-law not to call the number back.
Francisco Escobar
Francisco Escobar
2010-06-23 00:48:38
Unknown
they call me and said the are Bank of America, they claim i owe a lot of money from early this year, they asked me for my SS and personal info, I asked them for my SS and year of birth, they said " we are no alow to give you that info" this people are scaming, please be carefull and do not give your personal info. do not believe any thing from this criminals!!!
Falafel
Falafel
2010-05-27 01:02:25
Unknown
FIA card service is used by many banks to issue credit cards.  BOA owns FIA card services.  You may not have a card with BOA but u may bank with a financial institution that uses FIA as an issuer of credit cards.
Tuggas
Tuggas
2010-02-13 01:45:02
Unknown
Recevied a call asking for my sister-in-law who doesnt live at my house, and was told to call Mrs Troublefield at extension 29205.
patti b.
patti b.
2009-09-17 23:08:53
Unknown
Got a call from 1-800-842-3019 ext. 28882 with a message left by a lady named Cristella (sp?). On the caller ID it showed up as Bank of America. She knew my first name and said that I needed to call her. I did and she could not verify any info with my phone number and then proceeded to ask for my social security number. When I asked the name of her company she stated it was FIA Card Services. She said she needed my full name as she was not sure which account it was and or my social. I promptly told her that I would not give out that info as I had no idea who she was and for all I know it could be a scam. She quickly said have a good day and hung up.
John
John
2009-09-09 00:13:07
Debt Collector
Spoke with a rep at this number today and then called my BOA credit card main number. They verified that the rep I spoke with was indeed a BOA rep.
Earl
Earl
2009-02-27 06:44:38
Unknown
A person identifying herself as Mrs. Graves called and left a message on my phone which said it was important that I call within 48 hours to handle a serious problem that if not resolved could cause credit problems for the next seven to ten years  The message was to call 1 800 842 3019.  I returned the call the next day but couldn''t reach "Mrs Graves"  A "nice lady"  named Pam asked for my credit card number so she could check the files and find out why I had received the call. Although I questioned why she needed the number, I gave it to her.  She said there was no reason for it as my account was completely current.  I thanked her and hung up, but didn't feel good about it.  I called the number again and spoke with Andrew who put me on hold and checked with"Pam" and that my account was current and not to worry.  I still didn't feel that things were correct so I called the customer service number on the back of my Bank of America card and asked the person to verify that the 800 number I had originally been asked to call was, in fact, a Bank of America number.  He said he couldn't do that, but he connected me with their Fraud Department.  After going through all of the above, a man named Phil said he Googled the number and said it was a fraud and he cancelled my card and will issue a new one to me by mail.  It all sounded so real I am still wondering why I fell for it at first and why I gave out my card number.  Fortunately I had enough doubt to continue to search until I verified that I had been compromised.
Susan
Susan
2009-02-18 04:29:23
Unknown
I received a message at work with instructions to call this number and extension 64975. They said in the message this was a personal business matter.  I don't know who this is or what they are calling for I have no way of knowing what card this is for since they did not identify themselves.  When I called back after hours the messge said either leave credit card account number or ss#.  Is this a scam?  I will not return any info since they are not leaving any info for me
er
er
2009-02-05 20:18:06
Unknown
they will verify every account  info they can find   everything is out there     it all seems real but   when they take the money  they keep it   and do not report it to  the credit agency ever
Ginny
Ginny
2009-02-04 04:21:40
Debt Collector
Received a call from a Rose Marie of Card Services saying that it was a "very, very important call" and referenced a family member's name.  The caller provided an extension no. 29592.  When I called the number a synethized voice asked for my account number and SSAN which, of course, I didn't give it then I left word to call me back in the morning at which time I'll attempt to get as much identifying information about the caller as I can without revealing any of my personal info.  More later . . .
Eric
Eric
2008-12-17 03:01:17
Unknown
This is a Legit B of A customer service number for past due accounts....I set up a payment with them and it drew and was credited to my credit card....i dont know about all u people without B of A cards...but it was legit for me!
xxtraxx
xxtraxx
2008-09-27 19:58:07
Debt Collector
Received a call from 757-533-7007 from "Joe" and was told to call back at 800-842-3019.

Despite everyone saying this is a scam, it doesn't appear to be. This is a number for "card services" MBNA. He gave me real information on my accounts, saying I owed $162.xx dollars in total on my account, gave me the last 4 digits of my account, and my last payment. I gave him no other information but my name.

I went and verified everything, and he was completely correct.

Doesn't sound like a scam to me - I needed to pay them and I had gotten behind.
Poop
Poop
2008-07-15 14:55:06
Unknown
Yes - this is apparently a scam. They called my cell and said they were from Bank of America. They mumbled something about "escalating" my Visa problem. I have no Bank of America accounts - never have.  They asked me for my account # (don't have one), they then asked for my SS# (I then knew it was a scam). I told them I didn't have it in front of me. She said "You don't have it memorized?? ...we'll call you later" and abruptly hung up. My 'legit' bank only asks me to verify the last 4 of my SS#.
Katie
Katie
2008-07-11 00:46:14
Debt Collector
Caller from "Bank of America" Credit Card services called my husband's work. Bank of America does not have his work number. My husband called the number, I then got on the phone. The man's name was Wayne. He wouldn't tell me what was wrong with my husband's non-existent credit card, but he had my full name in front of him. I am now worried that if he has my full name, does he have more of my information? What can Bank of America do anyway? Should we call the Better Business Bureau?
Mike
Mike
2008-06-28 00:36:33
Unknown
My parents received a message from a woman named Karen.  She claimed to be from Bank of America Card Services and was looking for me.  She said that it was an urgent matter with my account and that if I did not call back it would be escalated.  I called the number that she left (1-800-842-3019) and entered the extension that she left as well (X25649).  When I reached Karen she started asking for my phone number and would not tell me what the matter was until I gave her the information.   When I told her that I would not give any information until she told me why she was calling she got very rude .  I then hung up and called the actual phone number for Bank of America Customer Service on the back of my card.   I talked to Rudy in the Fraud Department and he stated that there was no problem with my account.  I gave him the phone number, extension and name of the woman that had called me and had stated that they are going to investigate the matter.
Ben
Ben
2008-05-15 02:00:24
Debt Collector
Caller claimed to be from Bank of America, said i had to call today to settle a dispute on my account or they would have to take it to the next level.  
The person name who called me was Valerie Williams; she gave the extensions number 29063.  
The big clue to me this was someone fishing for information is that she did not get even part of my name correct.
I called my banking institution my self and they said there was no problem with my accounts.
Don't call this number or if they call you, hang up.
Rainey
Rainey
2008-02-12 22:47:06
Unknown
My son received a letter. followed by call today from a Kevin from FIA Card Services. They told him they were from Bank of America and he could save 40% bt settling his account. To get started, they wanted $187 by Feb 12 and call 866-424-6015 to make the remaining payment arrangements.  Once he made all payments, he would not receive any further phone calls or letters. I questioned his identity and asked for his number if it was Bank of America and I would call him back. I did not reach this Kevin but spoke to a Mrs. "Troublefield" who could not seem to locate this Kevin. She kept putting me on hold until I hung up.
Dana
Dana
2008-02-08 13:33:04
Unknown
Called and said he was Mark Lynch from Card Services and that I only had two days left before they would take the matter to a "higher level" and they could no longer help me.  When I returned the call after hours the message said to leave your credit card account number or your social security number.  That is what tipped me off to tell me this was a scam.  I googled the number and found this site.
Alfalfa
Alfalfa
2008-01-30 12:29:22
Debt Collector
Twin--
This bozo obviously has the wrong person. Even if he had reached the right person, he couldn't collect a DIME without first validating the debt:

§ 809.  Validation of debts   [15 USC 1692g]

(a) Within five days after the initial communication with a consumer in connection with the collection of any debt, a debt collector shall, unless the following information is contained in the initial communication or the consumer has paid the debt, send the consumer a written notice containing --

(1) the amount of the debt;

(2) the name of the creditor to whom the debt is owed;

(3) a statement that unless the consumer, within thirty days after receipt of the notice, disputes the validity of the debt, or any portion thereof, the debt will be assumed to be valid by the debt collector;

(4) a statement that if the consumer notifies the debt collector in writing within the thirty-day period that the debt, or any portion thereof, is disputed, the debt collector will obtain verification of the debt or a copy of a judgment against the consumer and a copy of such verification or judgment will be mailed to the consumer by the debt collector; and

(5) a statement that, upon the consumer's written request within the thirty-day period, the debt collector will provide the consumer with the name and address of the original creditor, if different from the current creditor.

(b) If the consumer notifies the debt collector in writing within the thirty-day period described in subsection (a) that the debt, or any portion thereof, is disputed, or that the consumer requests the name and address of the original creditor, the debt collector shall cease collection of the debt, or any disputed portion thereof, until the debt collector obtains verification of the debt or any copy of a judgment, or the name and address of the original creditor, and a copy of such verification or judgment, or name and address of the original creditor, is mailed to the consumer by the debt collector.

(c) The failure of a consumer to dispute the validity of a debt under this section may not be construed by any court as an admission of liability by the consumer.

http://www.creditinfocenter.com/legal/FDCPA.shtml#809

If he calls again, ask for a VALID mailing address in which to send your validation letter. If he refuses, tell him that you are reporting him and his employer(s) to the FTC and your State's Attorney General's office and hang up.
twin
twin
2008-01-30 03:10:18
Debt Collector
This # called and said I owed a great deal of money on a credit card I do not have. I told them I never received a bill. He told me when I pay the$100 tonight I would get the bill.  He went on and Id my husband's 1st name and the last part of my ss#.  Said I've had this card for years and used it in May & June.  He went on and listed places I never used a credit card at or even shop there.  Said he was taking me to court if I did not pay by tonight.
Randel
Randel
2008-01-30 01:39:45
Unknown
Stolen identity
1-289-682-1613 1-202-506-9211 1-469-424-3033
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