800-866-2453
| Sam 2014-06-02 18:40:25 Unknown |
Got a call from this number on my phone during my absence. After reading the above comments I blocked the number.
| mike 2014-06-01 16:21:30 Unknown |
scammers are at it again
| Mary 2014-05-13 20:17:59 Telemarketer |
The number belongs to T-Mobile. I'm not sure why they are doing an ATT survey UNLESS they are trying to get you to switch providers
| Margie 2014-05-13 19:26:29 Unknown |
The reason why I took the call is because he said he would offer $20 credit on my next T-Mobile bill for taking a 2-minute survey. I forgot to mention in my original message that Jerry asked me how many lines I have on my phone and I told him 3. He said there would be a credit of $60 on my next bill; he just needed one more question to verify that I am the main accountholder - and that's when he asked for the last 4 of my social security number. I hung up on him after I spoke with Tamika and Jerry tried to call me back right away 1 (800) 866-2453, but didn't leave a message.
| Margie 2014-05-13 19:20:33 Survey |
Hi- I just received a phone call from Jerry Martinez with ID number ATM3044 representing T-Mobile and he asked me to rate my overall service with T-Mobile from a scale of 1 to 10. Then he asked me how clear are my calls with T-Mobile (Average, Good, Excellent). Afterwards, he asked me for my mailing zip code (which I provided to him). And then he asked me for the last 4 digits of my social security number, which I refused to give him. He asked me to call 1-800-866-2453 and I spoke with a T-Mobile representative named Tamika. Tamika said that T-Mobile does send out surveys, but the only thing she couldn't verify is Jerry's ID number. If you call T-Mobile, the representative ID numbers are not the same sequence as the one Jerry Martinez provided.
| Mac 2014-04-29 17:13:37 Unknown |
Got a call from 800.866.2453 on 04/22/14, was Tmobile. Was able to speak to customer service, but she said there is no record that Tmobile called my number...hmmm
| Teresa 2014-04-23 17:48:45 Unknown |
Just answered a call from this number. A man with an accent quickly said something in another language and then hung up himself. Plan to not answer calls when I do not recognize the number anymore.
| Anna H. 2014-04-15 21:12:24 Survey |
Got a call from this number today. I happened to be sitting at my computer so I Googled it before I answered, and the first result was T Mobile's "Contact Us" page (http://www.t-mobile.com/contact-us.html). I am in fact a T Mobile customer, so I answered.
The guy had a heavy accent and wanted to ask me a few survey questions in exchange for a $3 credit on my next bill. He asked some simple customer satisfaction questions (do you experience dead spots in service? How would you rate customer service? etc.), asked which type of plan I'm on, thanked me and hung up.
He DID NOT ask for my SSN or credit card information. He DID NOT ask me to read a code in a text message back to him. He generally did not seem particularly suspicious. Not sure why my experience was so different from other people's.
| D 2014-04-15 20:52:53 Unknown |
I got a call from this number. It was a Middle Eastern male identifying himself as "T-Mobile customer support." I stated I'm not with T-Mobile and he said "thank you" and immediately hung up. Seems verrrry fishy to me.
| Paul 2014-04-14 18:06:25 Survey |
I received the same survey call reported above. When they started asking for personal information my phishing attempt warning in my head went off and I hung up and checked here.
They called back but I missed the call. I have a list of fake information to give them next time to troll them for their efforts and if I have a chance to take the survey again I think I will fill it with all sorts of tech support horror story stuff to mess with them. When it's a con artists I feel it's always fun to mess with them as much as I can get away with.
| smitty 2014-04-10 22:25:52 Survey |
it's a scam. do not give them ANY INFO.
| Robert Craig 2014-04-02 21:18:25 Unknown |
I got this call offering a $20 credit. I gave my name and zipcode but when they started asking for social security number and birthdate I asked how I could verify they are T-mobile and they said I can call them back. I looked the number up on the internet and found this blog
| mm 2014-03-22 17:03:12 Unknown |
This number is definitely a scam. I wasn't comfortable giving any information for a credit on my phone bill. When I refused to give any information the rep rattled off his first and last name, and then a rep# which I wasn't able to write down. I called T-mobile's customer care number 611 and let them know about the call. The customer care rep told me that the call is definitely not a T-mobile call because real T-mobile reps do not provide last names.
Remember people, do not give out your information especially if a company is calling YOU to "verify" it.
| Michael 2014-03-21 22:11:22 Unknown |
I should have known better. But I'm in the user research business, so I tend to be accommodating with survey requests. Certainly get plenty of political pollsters and customer support folks with thick accents.
Very slick weaving of Quality of Service questions and phishing, though I should been tipped off by how poorly structured the survey was becoming. I gave (rather than confirmed) my's SSN last 4 digits along the way; was somewhat distracted while at work and it didn't raise a red flag; I guess I get asked that question all the time now. (In fact, I had to give TMO's customer support rep my last 4 digits when I called to report the scam.) No wonder the scammers want it. But he didn't go into the text message thing reported by others.
Just to be safe, I logged in, beefed up my security questions, and had TMO's customer support add a verbal password to my 611 support. A couple of hours later, my T-Mobile.com login reported "account temporarily disabled due to too many incorrect login attempts." So apparently the scammers tried immediately.
FYI, the billing zip code is used in step 1 of the "forgot password" process, but step 3 verification is routed via text message to my phone, via my registered email address, or Security Questions. So the whole thing seems pointless without the "read back the message" ruse. Will they use (or resell) my personal info for identity theft or credit fraud?
| Hambone 2014-03-21 21:31:49 Unknown |
Not only did I get a call from this number, it put a reminder in my iPhone's reminder app to call it. I did when I read that it was T-Mobile to ask where they get off doing that to my phone, but then I see it's a phishing scam.
I have not contacted T-Mobile about their service, though I did initially get my number from them and keep it when I switched to AT&T five-plus years ago.
| SK 2014-03-20 19:09:54 Unknown |
Called at 12:00pm. No msg. I've been a T-Mobile customer for something like 10 years, btw...
| Heather 2014-03-18 15:08:53 Unknown |
Man with a VERY thick accent called- I could barely understand what he ws saying. He wanted me to take a survey to find out how happy I was with my NEW T-Mobile service- figured it was a scam since I have had T-Mobile for 12 years, hung up.
| CCubed 2014-03-17 14:09:56 Unknown |
Got a call on my cell from this number. Answered and they hung up. I put them on my blocked list.
| john 2014-03-16 08:41:54 Unknown |
My wife was hit with this number on 3-14-2014 they asked her it was t-mobile asked her a few questions and verified the last 4 digits of her social. Then the next morning she had no signal or internet, i shut down her cell turned it back on and everything was good. I told her to call t-mobile and ask what could the problem be. T-mobile transferred her to the fraud dept. And began telling her that the sim was transferred over the phone but t-mobile stopped everything because its a big scam that's going on.. if you don't know the number don't pick up
| Ben_had_den 2014-03-15 22:50:58 Survey |
Got hit with this scam....immediately checked with T-Mobile and confirmed SCAM. What is scary is that the scam-er was able to send a temporary password to my cell phone at T-Mobiles support number 456. The guy had a very heavy Asian accent. Their activity is intermittent because soon afterwards that number was disabled...at least for a while.
| Al Anon 2014-03-13 18:41:34 Unknown |
Got a call from this number. I hit ignore then searched for it and found this thread. They're still at it...
| Anonymous 2014-03-12 16:51:51 Unknown |
Not stating but from recent news and events i never opened my eyes as how governments and the rich are so corrupt. I wouldn't doubt these people are hired from our very same providers to gain income from international calls. I really hope it uasnt come to that bjt it doesnt seem like this issue is being adressed seriously or getting resolved.
| Betty 2014-03-06 19:22:08 Unknown |
I am requesting that you remove my phone number from your call list. I do not want to receive calls from you, your company or your 1-800 number.
| James 2014-03-06 17:01:45 Unknown |
It is a scam, anyone can get an app to "spoof" any number they want to.
| James 2014-03-06 17:00:27 Survey |
It is a scam if they call and ask you to do a survey to get a credit on your bill. They want you to verify the last 4 of your SSN so they can get into your account and order phones and send them to themselves (T Mobile representative stated). They will also send you a text claiming that the text verifies they are T Mobile as well, but they are NOT. T Mobile says hang up and do not answer any questions. They have called all my lines today so I called T Mobile.
| tttt nevada 2014-03-03 03:00:48 Unknown |
I am letting you know this is absolutely a fraudulent call do not answer the calls from this number, I just found out my tmobile phone bill is 17,000.00, total b***s*** I hope these F____ing losers get caught!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!.Scammers.................
| sunny keach 2014-02-26 18:47:55 Unknown |
spam call
| Himax 2014-02-26 17:19:47 Unknown |
Report to the police. They are scammers.
| Michal 2014-02-25 19:39:20 Survey |
Just received the call from this #. Women with heavy Indian accent claiming she is calling from T-Mobile and I will receive $20 credit for survey.
First question "Are you pre-paid or post paid costumer" - I answered "you calling me from T-Mobile" you should know it. She took 30s to "confirm" with billing department.
Second "How happy are you with T-Mobile 1-10"
Third "How happy are you with quality of calls 1-10"
Fourth "Please provide your full address" - I said again if she is from T-Mobile she already knows it, so I am not going to give it to her. She dropped the call.
| nguoisg 2014-02-25 19:12:32 Unknown |
http://www.t-mobile.com/contact-us.html
How can they get the t-mobile website to show up on people phone?