800-866-4760
 | b 2010-07-22 15:13:33 Unknown |
Just had the same exact issue. What is going on here? -B
| D. 2010-07-22 15:10:01 Unknown |
Received the SAME email from AmEx!! Don't have a Vonage account and was very confused by the email.
Also just received an email from Vonage regarding my (non-existent) account...
What is going on? Haven't seen this scam before...
Anyone else experiencing similar problems?
D.
Also just received an email from Vonage regarding my (non-existent) account...
What is going on? Haven't seen this scam before...
Anyone else experiencing similar problems?
D.
| 800-866-4760 2010-07-16 18:05:12 Unknown |
SUPPOSEDLY FROM AMERICAN EXPRESS!! DO NOT BELIEVE! THEY'RE TRYING TO GET YOUR INFORMATION!!!!!!!!!!!
Dear Cardmember,
As a security measure, we regularly monitor our customer's accounts.
In carrying out our monitoring, we have noticed that your account needs further verification in line with current regulations, and we have temporarily restricted your account.
Your Vonage account will be fully reactivated once we receive the following documents to prove you are the card holder.
1.) Personal Identification: A clear copy of your Passport, Photographic Drivers Licence or I.D. Card (both sides).
2.) Payment Verification: A clear copy of both sides of the credit/debit card (covering the middle 8 digits of the card number, and the 4 digit Card Security Code (CID) and a clear copy of a recent bank statement on which your name and address are clearly visible.
Fax the documents to 1-800-866-7460
Kind Regards,
The American Express Account Security Group
Dear Cardmember,
As a security measure, we regularly monitor our customer's accounts.
In carrying out our monitoring, we have noticed that your account needs further verification in line with current regulations, and we have temporarily restricted your account.
Your Vonage account will be fully reactivated once we receive the following documents to prove you are the card holder.
1.) Personal Identification: A clear copy of your Passport, Photographic Drivers Licence or I.D. Card (both sides).
2.) Payment Verification: A clear copy of both sides of the credit/debit card (covering the middle 8 digits of the card number, and the 4 digit Card Security Code (CID) and a clear copy of a recent bank statement on which your name and address are clearly visible.
Fax the documents to 1-800-866-7460
Kind Regards,
The American Express Account Security Group
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