800-887-5749
Helen Velasquez
Helen Velasquez
2014-06-11 18:13:42
Prank Call
6/11/14 at 1:45 P.M. received a phone call, person stated that he was calling from the Bank of America Fraud  ALERT and wanted my drives license number and other information before they could speak to me of the  fraud problem.  I told them I was busy and would have to call them later, could I please have number to call and they gave me this number (800 4272449).  I immediately called our Bank of America automated phone number and reported this incident.  they assured me that they had not made any call to me of a fraud problem.  they called this number above while I was on the line.  They stated that the person at that phone number answered the call by saying card department, and they are trained to answer by saying Bank of America.  Bank of America suggested for me to report this call to Bank of America Abuse . com.      
BankOfAmerica Customer
BankOfAmerica Customer
2013-12-03 23:27:23
Unknown
I have communicated with Bank of America and been transferred to their Online Bank Payment Services Department. This is the same number they gave me. I believe this is TRULY a Bank of America number, it just happens to be a different department than the 800 number on your card.  
Dallas
Dallas
2013-08-14 01:04:28
Unknown
Called the number and gave them my credit card information for payment and the three digit code on the back of my card.  Called later on Sunday there was no notes of my scheduled payment.  Now it's Tuesday and payment has not gone through. Called again today and they answered "Specialized Services". I said "I thought this was Bank of America." The guy stammered, "Well, uh, well do do some things for ..." I hung up.
Susan
Susan
2013-04-09 20:29:16
Unknown
This is a horrible scam.  I just received an e-mail that looks like it came from Bank of America.. The subject line said "Unable to process your most recent Bill Payment."

That's interesting cause I don't bank with BOA.

In the very small fine print that is very dim at the bottom of the e-mail  it said this..

Please do not reply to this message. If you have any questions about the information in this e-Bill , please contact your Bill Pay customer support . For all other questions, call us at 800-887-5749.

I forwarded it to abuse@bankofamerica.com.

Thanks to the person who posted that e-mail.
DR. M
DR. M
2013-02-02 17:30:35
Unknown
Bank Of America will never, NEVER email you and ask you for your personal information.

18008875749 is not Bank Of America's phone number either!

YOU'VE BEEN WARNED!!!!!

THIS IS A PHISHING SCAM-AVOID IT ALL COST!!!!

USE WISDOM AND SAVE YOURSELF FROM TROUBLE LATER ON!
Dr. M
Dr. M
2013-02-02 17:23:52
Unknown
Previous reply person "CPV" is part of the scam
Dr. M
Dr. M
2013-02-02 17:22:23
Unknown
Not bank of America! Phishing Scam! Avoid at all cost!!!! You've been warned
C P V
C P V
2012-10-17 02:47:32
Unknown
That is actually from bank of america, and i can tell because i work there at the specialized services department which is this number (800-887-5749). If you don't have an account there just call there and ask them to look for the account with your email address and place notes on the account that the bank has an incorrect email address for that account. They souldn't give you any info of the account. You can try that and see if that works
Hcw
Hcw
2012-09-29 17:49:20
Unknown
I received several emails, including this one:


Greetings.

A quick reminder...you received a bill fromBank of America Credit Card.

Biller Account Number: ************9256
Amount Due: 15.00    
Due Date: 10/24/2012
Account Balance:1,269.00    

If you have already paid this bill, you don't need to take any additional action. It is simply a notification that you have received a new bill.

Please do not reply to this message. Replies tothis message are routed to an unmonitored mailbox. If you have a question about your bill, please contact Bank of America Credit Card directly. For all other questions, please go to http://www.bankofamerica.com and contact us using the instructions in your online bill payment service. You can also call us at800-887-5749.

Thank you.


I do not have a boa credit card so I was concerned and suspicious. When I called the number, they asked me for my social, which I did not give them. When I persisted to speak to a supervisor to get an answer the woman hung up on me.

This is the forth or fifth email I've gotten phishing via boa. This phone number needs to be shut down. Complaints here going back to 2009? That is ridiculous!
KEN
KEN
2011-06-06 20:58:36
Unknown
I just called Bank of America (800-432-1000) and they said the e-mail is a fraud.  They asked me to forward the bogus e-mail to abuse@bankofamerica.com.
Nick
Nick
2011-06-06 20:58:36
Unknown
I got an email from Bank of America.
mark
mark
2011-06-06 20:58:36
Unknown
I got the same email and what makes it funny is that my account has been closed for years due to over draf fees. So right there I new it was fake.
kelasmom
kelasmom
2011-06-06 20:58:36
Unknown
received this email today, was suspicious when it asked for SS#, did not reply to it, forwarded it to Bank of America
KF
KF
2011-06-06 20:58:36
Unknown
I received a BofA phishing email today asking me to verify my account information.   The phone number for more info was listed as 800-887-5749.      

Even though I suspected this to be a phishing scam, I called the number (from my cell phone and blocked the caller id) so that I could quiz them and play with them a bit.   To my frustration they just kept me in the "your call will be answered soon" loop!       The email wanted me to confirm my credit card info.........I don't have a credit card with BofA so it was easy to spot this scam.   Just wanted to have a little fun with these losers and make them think they had a live fish on the line for a few minutes!   : )

I called the real BofA number and reported the incident and forwarded the email to abuse@bankofamerica.com for their review.     BEWARE..........banks never ask you to verify information like this online.    ALWAYS call the number you were given at account opening.    NEVER call a bank phone number given to you in an email no matter how legit it looks and NEVER CLICK ON THE WEBSITE LINKS THEY PROVIDE.Reply !
Jeanette
Jeanette
2010-11-20 17:08:24
Unknown
Some things to keep in mind regarding fraudulent emails:

Unlike phishing emails, we will never ask you to verify personal information in response to an email
Most fake communications convey a sense of urgency by threatening discontinued service
Many fraudulent emails contain misspellings, incorrect grammar, and poor punctuation
Links within the fake email may appear valid, but deliver you to a fraudulent site
Phishing emails often use generic salutations like ?Dear Customer,? or ?Dear account holder? instead of your name
The address from which the email was sent is often not one from the company it claims to be
Jenaette
Jenaette
2010-11-20 17:07:21
Unknown
Some things to keep in mind regarding fraudulent emails:

Unlike phishing emails, we will never ask you to verify personal information in response to an email
Most fake communications convey a sense of urgency by threatening discontinued service
Many fraudulent emails contain misspellings, incorrect grammar, and poor punctuation
Links within the fake email may appear valid, but deliver you to a fraudulent site
Phishing emails often use generic salutations like ?Dear Customer,? or ?Dear account holder? instead of your name
The address from which the email was sent is often not one from the company it claims to be
Is definitley a scam
Me
Me
2010-11-14 22:11:06
Unknown
You have a new e-Bill from Bank of America Credit Card - Bank of America Platinum Plus :



Payee Account Number:  ************5063
Due Date:  12/11/2010
Minimum Amount Due:  $ 15.00  
Amount Due:  $ 15.00  
Statement Balance:  $ 32.61  

To pay this e-Bill , you must first sign in to Online Banking.


--------------------------------------------------------------------------------

How do I pay this e-Bill ?
1.Sign in to Online Banking.
2.Click the Bill Pay & e-Bills tab to view and pay this bill.
If you want to stop receiving e-Bill summaries via email, follow these steps:
1.Sign in to Online Banking.
2.Click the Bill Pay & e-Bills tab.
3.Locate the payee for which you would like to cancel e-Bill summaries through email.
4.Select Edit e-Bill options.
5.Remove the check mark from the box that reads Send e-Bill summaries to my email address. You will continue to receive e-Bills in your Online Banking Service.
Please do not reply to this message. If you have any questions about the information in this e-Bill , please contact your biller. For all other questions, call us at 800-887-5749.


SCAM !!!!!!
JMB
JMB
2010-09-26 17:58:26
Unknown
abuse@bankofamerica.com
Never give out your info!!!!
Report all to Bank of america
joe
joe
2010-07-10 01:11:37
Unknown
"looks quite authentic"? read it again. REAL companies don't have bad grammar...
Phishing trip
Phishing trip
2010-06-20 07:48:00
Unknown
This phishing email is apparently still making the rounds as I received it yesterday looking to gather my info.  This has been confirmed with BofA to be bogus and has been forwarded to abuse.  This is the phone number listed in that email which is NOT a BofA number, though it sounds like it is!  If you want to reach BofA, go to their website and pull a "contact us" number off of there...don't call this one!  The email looks quite authentic with the exception of the date that the account would be suspended by.  Be wary!
Jennie
Jennie
2010-01-16 02:57:07
Unknown
This is the email that I got today and I have forward to BOA.


 Dear Valued Customer :

As part of our security measures, we regularly screen activity in the Bank Of America Online Banking system. We recently contacted you after noticing an issue on your account.We requested information from you for the following reason:

Our system requires further account verification.

To restore your account, please Sign in to Online Banking.

thank you for using Bank Of America Online Service.


--------------------------------------------------------------------------------
Please do not reply to this message. If you have any questions about the information in this e-Bill, please contact your biller. For all other questions, call us at 800-887-5749.

 

--------------------------------------------------------------------------------

Bank of America, N.A. Member FDIC. Equal Housing Lender
© 2009 Bank of America Corporation. All rights reserved
KEN
KEN
2009-07-30 12:44:46
Unknown
The phone number 800-887-5749 IS NOT BANK OF AMERICA. IT SAYS IT IS BUT IT IS PART OF A VERY PROFESSIONAL SCAM THAT IS TRYING TO STEAL YOUR INFORMATION.
Joe
Joe
2009-06-22 06:17:41
Unknown
Yep, I got a phishing email with this phone number in it too.  I can't speak for the phone number, but here are some words about phishing attacks.  In the email I got, when you mouse-over the link "Sign in to online banking", the website that displays at the lower left of my browser is http://www.silasmanhood.co.uk/include/www/index.html.  Obviously not Bank of America.

Also, if you read closely, these phishing attacks always have misspelled words or strange grammar.  Examples in the email I got:

1) We recently have determined that different computers have logged in your Bank of America Online Banking account.  (Logged in your BoA account?  Missing a "to".)

2) We thank you for your cooperation in this manner.  (Should be "matter", not manner)

3) Your account might be place on restricted status.  (...might be placed...)

4) ...you may no longer send money from your account until you have reactive your billing information on file.  (should be "reactivated", not reactive)

5) If you have any questions about the information in this e-Bill... (it's not an e-Bill, it's supposedly a notification of fraudulent activity in your account)

6) thank you for using Bank Of America Online Service.  (Not starting with a capital).

You can bet a large bank (like Bank of America) would hire someone who could spell and write well to compose a professional sounding email, not the kind of crap the phishers are sending out.

Just some things to look for in other emails you'll no doubt receive.  Bottom line:  never send your account information in response to an email!
JACK
JACK
2009-06-05 10:18:05
Unknown
I GOT THAT EMAIL ALSO, AND i CALLED THE NUMBER, AND LIKE YOU SAID, THEY SAID ITS FAKE.
Tioed
Tioed
2009-03-21 15:28:56
Unknown
I've received a number of e-mails that look like they came from Bank of America. When I opened up the full header, you will find that the e-mails came from New Zealand or France. I just send them to abuse@bankofamerica.com, and their fraud department will investigate. Please don't give out any personal information over the internet. The banks and institutions don't operate in this fashion. They will send you notifications through regular mail. These e-mails are phishing schemes. Don't even open them. Delete right away.
vmg
vmg
2009-03-01 03:44:28
Unknown
I received the same email that EL received. I doubt BofA would misspell their name as this return email address is:  "service@bankofameica.com"
Definitely a fraud.  The phone number on the email was 800-887-5749.
DM
DM
2009-02-13 04:15:31
Unknown
I received the same email as el.I am forwarding this to the real Bank of America in hopes to curtail this scam.
EL
EL
2008-10-09 01:12:28
Unknown
I GOT THIS EMAIL TODAY FROM B OF A"

    
Dear Valued Customer :

We recently have determined that different computers have logged in your Bank of America Online Banking account, and multiple password failures were present before the logons. We now need you to re-confirm your account information to us. If this is not completed by Octo 9, 2008, we will be forced to suspend your account indefinitely, as it may have been used for fraudulent purposes. We thank you for your cooperation in this manner. In order to confirm your Online Bank records, we may require some specific information from you.


To restore your account, please Sign in to Banking.




thank you for using Bank Of America Online Service.


Your account might be place on restricted status. Restricted accounts continue to receive payments, but they are limited in their ability to send or withdraw funds. To lift up this restriction, you need to login into your account (with your username or SSN and your password), then you have to complete our verification process. You must confirm your credit card details and your billing information as well. All restricted accounts have their billing information unconfirmed, meaning that you may no longer send money from your account until you have reactive your billing information on file. Sign in to Online Banking
Thank You.

Please do not reply to this message. If you have any questions about the information in this e-Bill, please contact your biller. For all other questions, call us at 800-887-5749.    
Bank of America, N.A. Member FDIC. Equal Housing Lender




THIS IS A FAKE E-MAIL TRYING TO STEAL YOUR INFORMATON BEARWARE
Jennifer
Jennifer
2008-08-19 00:09:54
Unknown
If you go to B of A's website, you can get the e-mail address to foward that e-mail.  I just received one of those e-mail's today and I will be fowarding it to B of A.  I have done that two other times.  Hopefully by doing this, it will cut down on these internet scams.
Tiffany
Tiffany
2008-07-10 20:55:42
Unknown
I also received the same email in my spam folder telling me that my Bank of American account (which I dont have) would be closed or suspended or whatevever if I didn't respond. I wonder what this is all about. Fraud of some kind. Just get you to give them your info. Don't buy into it!
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