800-927-9651
Disgruntled in Mississippi
Disgruntled in Mississippi
2012-11-15 19:34:48
Telemarketer
I received a charge from this company for 4 magazines, no notice of a subscription renewal fee and almost $100 in charges for subscriptions and a nice overdraft fee to go with it. I called 18772941093 was the only time I was able to speak with a human. She then proceeded to tell me that she had an offer for me and I insisted that the only offer she had for me was to refund my money and cancel my subscription. After the second no thank you, I'm not interested , I want to cancel and I want a refund , she finally got it and agreed to cancel my subscription and to refund my account within 48 to 72 hours. It is 11/15/2012..I will come back and let you know if it worked.
Lisa Rabena
Lisa Rabena
2011-12-15 17:02:58
Unknown
Thank you sooo much for this number I am just so excited to talk to a real person. I signed up for a 45 day free trial offer good for 4 magazines. I called and asked if I could cancel this trial offer and they said it takes up to 45-72 hours to show up in their system. It is Dec. 15, 2011. They told me to call back on Monday which I will do. Thanks so much this number could be the answer I need!
kat
kat
2011-06-06 20:58:41
Unknown
What do they want from me?
da lil one
da lil one
2010-09-26 11:08:34
Unknown
THANKS A MILLION!! that really helped!
reggie
reggie
2010-06-29 15:15:44
Unknown
hey thanks for the info actually spoke to a person,got every thing fix should be getting my mony back in about 72 hrs. cause if u listen to there automated services really confusing but again thanks
Lily
Lily
2010-05-25 04:05:58
Unknown
I was in China, but I found my credit card was charged $39.5 without any notice by this company.  Tonight I'm going to call the company , hope it works
Kristen Hampton
Kristen Hampton
2010-05-04 19:43:50
Unknown
they charged me $33.00 for cosmopolitan magazines that i didnt order! im very upset
eryn
eryn
2010-05-03 13:11:39
Unknown
Got charged for magazines my husband ordered more that a year ago, and they automatically renewed subscribtion. tried to use the nuber they provided, but it's a machine. No luck.  found web site https://www.magcustomerservice.com/wss/home.do#anchor_bullet_1
if it doesnt help, they have real people on the phone 1 877 294 1093 begin_of_the_skype_highlighting              1 877 294 1093      end_of_the_skype_highlighting. I've just talked to them and they promised full refund within 72 hours. let's see.
Calif complaint
Calif complaint
2010-01-19 23:15:22
Unknown
I got two charges on my credit card statement: one for 39.00 in December 2009 for Reader's Digest, and one for $24.00 in January 2010 for Parenting Early Years.  I never ordered these magazines through this entity.

When I called 877-781-3425 the first time, the automated service allowed me to cancel the Reader's Digest subscription, but stated they would refund only $35.10 of the $39.00 charge.  The next day, I called and pressed "0" multiple times for an operator.  The line was disconnected as soon as she asked for my name (not sure if it was accidental or??).  I called again and finally got another operator who said my subscriptions were ordered when I did a survey on BizRate.com.  It was a "gift," according to her.  She said she'd cancel the subscriptions and put in a request for the refund of the balance on the RD charge.  Will see if it gets credited.
Gemma Kelly
Gemma Kelly
2010-01-08 13:33:10
Unknown
Same things has happened to me here in Australia. I will NEVER order from Fredricks of Hollywoord again!!
Hard for me to call from Australia too to try and cancel this :( I will have to go into my bank tomorrow and report this as FRAUD. How upsetting. Imagine how many ppl they are doing this too.
nyc09
nyc09
2009-12-28 18:59:05
Unknown
I had this same issue as well and found the following number by default: 877-294-1093. This is the only number where I can speak to someone directly. They said they would send me a refund for the magazines within 72 hours. This was the easiest and best method.
Erin
Erin
2009-12-01 01:44:30
Unknown
Thanks Tina, had charges on it from some 4wheeler magazine subscription. With your phone number I was able to cancel and was promised to have my money refunded!
Kyle
Kyle
2009-11-05 14:25:01
Unknown
I just found that they charged my checking account $29 for Horse and Rider, which I had not ordered. This caused  an overdraft charge of $70. Why are they a able to continue doing this? I called and they want me to fax my bank statement, which is fine, but now I have to go somewhere to fax this info, which is costing me time and money, when this is not my fault in the first place.  Is there a way that this kind of poor business can be stopped?
mARIE
mARIE
2009-10-27 15:30:08
Unknown
I saw they charged me $20 for Better Homes, I did not order. At first I was frustrated that I could not get a hold of someone. But it finally couldnt understand me so it fwd me to a person and she was real patient with me and got the situation corrected. So far the charges are being refunded.
jlm
jlm
2009-10-06 23:28:53
Unknown
Thanks for the website!  I found a number so I could talk to a real person and get a refund as long as they weren't lying.  They even tried to trick me into changing the terms to half the price for a magazine I didn't order!
akuku
akuku
2009-09-18 14:57:47
Unknown
I got the exact same charge!? I am a little bit worried!  If you find out what it is, let me know!
KC
KC
2009-09-17 21:04:51
Unknown
I got charged $36 on my debit and I never ordered/received magazines. I I have to cancel my card too! wtf?
Phil Rewa
Phil Rewa
2009-09-11 18:44:33
Unknown
Got my money back no problems
Phil Rewa
Phil Rewa
2009-08-24 22:26:36
Unknown
So I called them today and they said that I took care of it last night online and the refund should be coming shortly, they seemed very nice...it also stated that they got my information from when I bought an Entertainment coupon book.
Phil Rewa
Phil Rewa
2009-08-24 03:11:32
Unknown
I just got done going to the website and cancelling 3 different orders and got the same cancel confirmation number for all three, I have a feeling this in its self is a trick(the number was 146169108) and I had to keep saying no thanks to multiple other offers just to get to this point.
Phil Rewa
Phil Rewa
2009-08-24 02:58:16
Unknown
Just noticed that this company did this to me twice in the last month, please let me know if anyone has success getting reimbursed?
Molly
Molly
2009-08-23 16:32:08
Unknown
Have any of you actually gotten the refund they promised when you called?  I just called and they said I should expect the refund within 24-72 hours.
keith
keith
2009-08-02 18:24:30
Unknown
I did not call them.  I did not order any magazines.  A charge of $22 appeared on my credit card statement for twx(code number)/wms health.  I called my card provider and reported it as fraud.  It is credit card fraud pure and simple.
got.jipped
got.jipped
2009-07-30 18:28:32
Unknown
that really helped.  thanks. :-)
jackie
jackie
2009-07-26 18:06:52
Unknown
same thing happened to me.. I saw on my pending transactions that I had been charged $20.00 for the magazine Fitness, which I did not order. I canceled the subscription online, and the status of the order then said "active, no renewals" and so I was concerned that I was still going to get charged. I called the number and talked to a stubborn operator who told me that I was still going to be charged the $20.00, but my subscription after a year would not renew. After some arguing, he finally agreed to refund the money. UGH! What a hassle to go through for something I did not want!
tj
tj
2009-07-09 16:53:24
Unknown
Received magazines I did not order...They charged to my debit account and I don't even know how I got my account#.
Ended up Closing my debit card#.
I reported to BBB!!
Tina
Tina
2009-05-05 04:58:09
Unknown
You might want to try this phone # 800-927-9578 if the other 800 # does not work.  I just placed an order for 4 "free" magazines and they got the order wrong on confirmation so now I have to try to call to straighten it out tomorrow.  The office opens 7 days 8a-12 midnight Eastern Time Zone.

Good luck.
Andre
Andre
2009-04-23 12:44:39
Unknown
Same deal...received a People Magazine....$12.50 charged to my debit account for a magazine I never ordered....closed my debit account. I called the 800 number and hit 0 a bunch of times and finally got put on hold to speak with an operator....took about 10 minutes...operator told me it was a Transworld Entertainment promotion??? No idea..told her I want my account credited the money and she told me it will be....wi\e shall see.
Rivers2000sr
Rivers2000sr
2009-04-08 16:34:10
Unknown
Not call but the only thing most people get is this number. It is said to be a gift for shopping with a online site. Some gift it so far cost me $205 and if I can't get them to stop more will be added. I order something form Frederick's of Hollywood in December and these charges started this month. When I call the number that appered on my statement I got a automated service that try to trick you into more charges. I finally found the website that still want give you any info on how to talk to a real person or help you cancel the so call gift. I got the same thing happening to me. I found there web site and I don't know if they are going to make good on what they have done but I am going to keep at it until something happen.They now have me in the hole for $205 with my bank so here the site if it will help  If enough of us act something will be done!!!! I got the same thing happening to me. I found there web site and I don't know if they are going to make good on what they have done but I am going to keep at it until something happen.They now have me in the hole for $205 with my bank so here the site if it will help www.magcustomerservice.com If enough of us act something will be done!!!!
Rivers2000sr
Rivers2000sr
2009-04-08 16:16:26
Unknown
I got the same thing happening to me. I found there web site and I don't know if they are going to make good on what they have done but I am going to keep at it until something happen.They now have me in the hole for $205 with my bank so here the site if it will help www.magcustomerservice.com If enough of us act something will be done!!!!
1-214-618-7200 1-954-251-4434 1-750-453-8966
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