I got a call from this number recently. It was called a "courtesy call" from Orlando Health. I considered it to be a debt collection call asking me if I had any questions about my recent bill which was not yet due. I was upset and let Melissa know it. I called back later on and let Vanessa know that I was upset by Melissa's call. Be advised that both informed me that they were in Texas (offsite). They both claimed that my account would be "notated" that I'd already sent the check, which has already cleared my account.
The thing is, they call you even if you are paying your bills. Don't assume this company is calling because we're delinquent.
I never, ever answer their calls. We were up to date on our bills with them after my daughter's birth, so I didn't know why they were calling. Well, LATER that week we received a bill. They routinely call before the bill or before the payment is due, even if you have NEVER missed a payment with them.
Absolutely terrible to harass people who aren't delinquent. I'll never answer their calls. They'll get their payments when I chose to send them.
They are HORRIBLE! I just got the bill last week and they called the same day the bill arrived. I spoke with them this morning and told them when I would pay it. In addition to this, I have been fighting with them over a year to pull another account out of collections that they erroneously placed there. Each time the LIE and say it's been done, but when I speak to a rep, they show it still there. If you are going to harass me about a bill I just received, may sure you've got your stuff together!
usually, the bills are due on receipt. However, if you want the calls to stop, just tell them to stop calling and remove your #, by law, they have to remove it!
unknown number calling saying that they are calling from the Florida Hospital.
They are way in debt. The calls I suspect are because they were not billing efficiently in the past and have severely over extended themselves. Remodeling a retention pond into a park complete with new $400,000.00 sign. Rough cost for that project, 1.5 mill. There is all the new construction and the CEO is banking 2,25 million a year, They are laying off long term employees. So yeah, they need your $75, pretty badly.
I had two insurance plans for two separate jobs. Every time I had a visit I presented both cards. Later I find out they only had a "copy of one card on record." To which they replied, "you need to figure out the balance due us. Call your insurance companies. I'm sure they have records." Really! So which should I do first? Try to survive a potentially terminal illness or do your bookkeeping?
I no longer go to that sad establishment for even a hang nail.
Got a call before even receiving the bill and then another after paying online...
I have received three (3) mailings from Orlando Health. My service at their facility was 4 1/2 months ago. I received the 1st bill dated 5/10. I get paid on the 25th, so I waited. Received a 2nd bill 5/25 (two weeks). I have now received a third bill dated 6/6. Billing every two weeks is harassment in my book
Same here. Got the call and looked up the number online, which brought me here. Had not even received a bill yet. Went out to check the mail today and it was in there. Statement Date was only one week ago. Not even enough time to get the bill in the mail and send payment back through the mail.
Damn! I just received the bill yesterday! They don't even give enough time to mail it before they start calling you. Courtesy call my butt!
Orlando Health Patient Accounting. I just gave birth to my daughter and am up to date on all my bills with the exception of the one I received TWO DAYS AGO. This is insane. They'll be getting my money on time, when I decide to pay it. Other than that, I won't be answering their calls.
Yes It was for Orlando Health Billing office... I realize they have hard job collecting legitimate charges, but seriously....... They just called as if they were a collection agency trying to collect a massively past due balance. Problem is it was a brand new charge for a statement we received the day before and was not due for another 20 days. Sorry but if your going to act like A-holes I'll treat you like A-holes. Dirty little secret of medical billing folks. Pay $5 a month towards you balance and there is no collection activity they can legally take. Look here http://wiki.answers.com/Q/Will_an_unpaid_medical_bill_damage_your_credit
I have received three calls from this number (Orlando Health's billing offices) in the past two weeks, and my bill isn't even due yet (due 11/3). This is incredibly annoying. On the second call, I told the woman that I did not have any questions about my bill and did not need any help (that's the premise on which they were calling), and yet I received a third call like clockwork this morning. I sent the call straight to voicemail.
I received a call from the Orlando Health Business Office about an outstanding balance of $75.00 from an Aug. 31st appointment on Aug. 31st where the receptionist refused to take my co payment. She advised me that Orlando Health would bill me. I received a bill postmarked Sept. 21st, billing me for $75 due on Oct 22nd. On Sept. 27th, I received a courtesy call about my outstanding balance. I told the person to whom I spoke to stop harassing me about a bill which is not yet due. I believe that they are carrying this a bit too far. I have had similar experiences with this organization before where Orlando health tried to collect money from me due to disputes with my insurance company.