804-270-8033
VA, US
JBizzle
JBizzle
2014-04-22 17:46:40
Unknown
Did you not read the small print when you signed up? Do you not track your spending? Overdraft means the bank covered the charge because you neglected to have the appropriate funds. Whether that's fifty cents or fifty dollars, you didn't have enough funds. Duh. And after seven days, they penalized you for failing to fix your finances. I hate banks as much as the next guy, but, uh, you did this! Lol so ridic...
Terry
Terry
2013-06-03 12:53:51
Unknown
We got a call from this number at 2:38 in the morning..  My husband jumped out of bed to answer it and they were there and said nothing.  If this is Suntrust Bank we have never heard of them.  We live in New York State.
Brian
Brian
2013-05-03 18:30:43
Unknown
Well me n my wife had a lot of bills at the time n didn't account for the all n when it was all said n done we owed like $260 but a lot of that in bank fees n I went to pay it n had a $200 check n asked the teller if she could take some bank fees off to resolve the matter n the teller said "No it wasn't a bank error" so yes I agree with all "SunTrust Bank K.M.A!!!!!!!!!!!!!
nuts
nuts
2012-11-14 21:26:13
Unknown
Thats a load of crap.  It is Suntrust.  My first years maintenance fee just got taken out of my account and it overdrafted.  Good luck in collecting my overdraft fee.
Ana
Ana
2012-11-02 01:32:28
Debt Collector
I get calls, and letters, from Suntrust Bank saying I owe money to them. I NEVER had an account with Suntrust Bank, ever.

Is Suntrust collecting for another bank's credit card?
rick
rick
2012-07-10 20:27:01
Unknown
Number keeps calling don't do business with these people
Brittany
Brittany
2012-05-28 21:47:30
Unknown
They called my work and when I told them they were also on a recorded line they said well I guess I can't talk to you then and then hung up even though I offered to give them my cell phone number to call me back on.  Weird
Xander
Xander
2012-01-16 01:31:39
Debt Collector
I get several calls daily from this number.  It seems to be coming from the Crestar Bank operations center in Henrico, VA. Crestar merged with Suntrust a while back. In my case I found out my deadbeat brother-in-law owes them money, and he has a long standing habit of giving my number out as his sp the bill collectors bother me.
Bud
Bud
2011-12-22 16:46:56
Unknown
I called a local sun trust branch, I was told this number was not a sun trust bank number.
NoMoreBigBanks
NoMoreBigBanks
2011-11-23 23:53:21
Debt Collector
On an account that was closed months ago, Suntrust thought they'd do me the service of paying a $19.00 magazine subscription that had been overlooked to switch to our Credit Union. Charges are now up to $96. If they're stupid enough to pay from a closed account, they can eat the charges themselves.
Ex- employee
Ex- employee
2011-09-07 01:07:19
Unknown
I WOULD NOT BANK WITH SUNTRUST AT ALL/ THE COMPANY/CALLCENTER THE EMPLOYEE WERE OVER WORKED AND VERY VERY UNDERPAID. I SPENT 4 YEARS IN THE SAME POSITION ALONG WITH MENTORING THE NEQ HIRES AND IN RETURN I GOT NOTHINF. NO EXTRA COMPENSATION, NO MOVING UP ON THE CHAIN LADDER, AD THEY FIRED ME OVER SOMETHING THAT WAS NOT MY FAULT. A STUPID CUSTOMER CALLED AND SCAMMED THE SOMPANY OUT OF THEY SAY $8,000. HOW CAN A BANK OF ALL PLACED BE SCAMMED OUT OF THAT WITH ALL THE TECHNOLOGY AND SECURITY THEY HAVE. BUT WHEN THE CALL CAME THROUGH I GAVE THE SCAMMER AN ACCOUNT BALANCE WHICH WAS POSITIVE AND THE CALLER WHO WASNT THE ACCOUNT HOLDER WAS PROPERLY VERFIYED BY MYSELF AND PASSED ALL SECURITY QUESTIONS ASKED WITH FLYING COLORS. BUT SINCE IT WASNT THE ACCOUNT HOLDER ALL WHO WAS INVOLVED IN THAT CALL WAS FIRED W/O NOTICE AND WITH NO REAL EXPLAINATION. THE COMPANYS HEAD CALL CENTER MANAGER WAS FIRED UNRELATED TO MY INCIDENT, DIFFERENT COACHES WERE FIRED, ONE HIRING MANAGER WAS FIRED B/C HE WAS SEXUALLY HARRASSING THE OTHER MALE EMPLOYEES, AND HIS MANAGER WAS TOLD TO RESIGN B/C HE WAS SEXUALLY INVOLVED WITH THOSE SAME MALE EMPLOYEES AS WELL.  THE THING WITH THIS COMPANY THEY SEE YOU DOING GOOD, MAKING PROGRESS AND WHEN YOU THINK YOU ARE OKY AND GET A SLIGHT RAISE, THEY FIND ANY AND EVERY REASON TO WALK YOU OUT. THEIR DOOR IS A REVOLVING DOOR. ALL WHO COME IN ARE WLAKED OUT W/I 4 MONTHS. THEN EVERY MONTH THER IS A NEW HIRING CLASS WITH MORE UNSUSPECTING, INNOCENT, NEW HIRES AND THE PROCESS REPEATS ITSELF. THE COMPANY DOES NOT CARE ABOUT ITS EMPLOYEES JUST ABOUT MAKING SALES AND BOOKING NEW CHECKING ACCOUNTS. THEY EVEN SWITCHED THEIR DEBIT CARDS TO MASTERCARDS TO REDUCE OVERHEAD COSTS BUT YET THE SUPERVISORS WILL REFUND REPEAT OVERDRAFT OFFENDER FEES TIME AND TIME AGAIN TO TRY AND MAINTAIN THEIR BUSINESS,MEANWHILE THE SAME OD OFFENDERS WILL OD HUNDREDS OF DOLLARS AND NEVER PAY THEM. HELL I SEE WHY. DO NOT BANK NOR WORK FOR SUNTRUST. BANK OF AMERICA MAY NOT BE PERFECT BUT THEY ARE A HELL OF ALOT BETTER THAN ST.
Joe
Joe
2011-07-28 17:58:13
Unknown
I had the same happen to me... open a new account and they will give me $50 credit or I could donate it at my choice of charities.  Never saw it.  Now, after banking with them for more than 6 years I'm being called and written that I owe overdraft and bad check charges on a closed account.  I've had 7 calls today between 8am and noon.  

Just don't answer.
kokot
kokot
2011-06-23 22:17:26
Unknown
yeah they wont leave messages that's why I don't answer!
winston
winston
2011-06-06 20:59:14
Unknown
Suntrust Bank
kyle
kyle
2011-06-06 20:59:14
Unknown
Suntrust
DSH
DSH
2011-06-06 20:59:14
Unknown
For this company calling late on your cell phone is just rude. Stop bothering me Suntrust. You can't squeez juice out of a fruit if it has no juice in it.
DSH
DSH
2011-06-06 20:59:14
Unknown
For this company calling late on your cell phone is just rude. Stop bothering me Suntrust. You can't squeez juice out of a fruit if it has no juice in it.
Judi
Judi
2011-05-23 19:38:24
Unknown
This number calls me cell phone every day and I have *57'd them but that does nothing. They never leave messages, if you answer your asked to hold...sorry, if your calling me have a live person on the other end. I only answered after numerous calls to tell them to stop harrassing me, but then hung up when they expected me to hold. If they would leave a msg they would get a response of some sort...guess their phone system cant do that, but can put you on hold for more than 5 mins.
John
John
2011-04-13 19:11:02
Unknown
These people are fakes and you should be very careful to answer any questions from them.  They are simply phishing for private information, so that they can steal your identity.  Simply tell them that you are reporting them to the authorities, and to please stop calling!
ST Ex-Employee
ST Ex-Employee
2011-03-23 18:10:14
Unknown
I was an employee of SunTrust Bank, for many years. We helped as much as was within our parameters to help, many times it would be one fee, or more depending on the person's job title, and more with Manager approval. To say branch employees are powerless is inaccurate. We did have leeway to help. But those that were repeat offenders of overdraft, we could only do so much. SunTrust was a good company to work for, and although the employees are relatively underpaid and a bit overworked, they didn't engage in the practices you speak of. And I had lots of contacts in corporate. I'm not saying they are perfect, because there were days I couldn't stand going to work.. but still. BoA is the real enemy.
Tanya
Tanya
2011-03-08 19:49:18
Unknown
Yep its suntrust
Sue
Sue
2010-11-13 19:43:37
Unknown
They called me on a number that I never provided to them and said my account was over drawn when in fact it had a VERY positive balance.  Talked to the real folks at SUNTRUST and they had no record of anyone calling me.  BE CAREFUL!
Bruce Malone
Bruce Malone
2010-11-10 01:30:29
Debt Collector
They keep calling even after I tell them that my number is a business number and they assure me the number is taken out of their system.  I have never done business with Sun Trust Bank!
Dustty
Dustty
2010-11-04 15:11:13
Unknown
They have called twice. Haven't answered either time. Now that I know who it is, I may answer and screw with them as much as I can if they call back. I'm also another person who doesn't have, and has never had an account with SunTrust or Verizon. Not sure how they got my number after I put it on the do not call list though.
Jason
Jason
2010-10-31 18:53:26
Debt Collector
I did answer this once... it was a courtesy call and they were actually really nice for being a collections group.  I was unaware that my account was overdrawn and they actually were helpful.  I did ask them how come a message wasnt left last week and they stated they dont leave messages on cell phones.  

To the person complaining about going over 1.56 and being charged $36.00.  That is a normal fee associated with being overdrawn, i believe every bank does that.  if you keep track of your deposits and checkcard use you should know how much money you had.  I accidentally subtracted wrong and was unaware that i messed up.  when i told them this, they saw i hadnt overdrew my account and were willing to help me.
SAMANTHA LE
SAMANTHA LE
2010-10-25 13:02:52
Unknown
CALLER NEVER LEAVES MESSAGES - DO NOT CALL  MY NUMBER AGAIN.
suz-e-q
suz-e-q
2010-09-03 18:02:24
Debt Collector
must be SunTrust, and yes they are lunatics.  they even change statements to switch the order of cleared transactions so they can charge you $400 in overdraft fees so that they can allow a charge you did not authorize from Verizon to go through.  Incidentally do not ever pay anyone's Verizon bill with your bank card.  They will charge your account whether or not you authorize it and you can not reverse it.  And of course, if you have SunTrust they will switch all of your transactions around so that they can charge you overdraft fees.
gina
gina
2010-08-26 17:58:10
Unknown
Wow after reading all of these posts I sure am glad I didn't answer the phone when this number called
KIM
KIM
2010-08-05 01:45:36
Unknown
My husband and I were on our way home from being out all day and this number came up on my phone, but I did not answer it, because everytime I answer the phone to an unknown number, it wastes my minutes.  So I did not answer it.  I am not paying Suntrust bnk if that who is calling.  I am not pleased with there bussiness.  When I opened my checking account, they said that I would get $150.00 for opeaning the bill pay, but I never saw any of the money.
Delena
Delena
2010-08-03 19:11:57
Unknown
Same as above
1-917-284-9294 1-416-277-1688 1-202-630-4869
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