I think also common sense is that if someone doesnt call you back after you call twice you should stop calling.

It's AUTHOR Solutions Jack!

ahhh..the irony..
at the bottom of this page is an advertisement for iuniverse.  

yep. i've asked them to stop contacting me.  same as another contributor..I wanted info on self-publishing. got less than i expected from the downloadable ebook, and more headaches than anticipated.

ain't nothin' in this world for free..

You're living in La-La land.

Please do not call me anymore.  I have try to unsubscribe to your page but it did not give me that choice. I am not interested in your services. Thank you for removing my number and e-mail proptly.

If you have subsrcibed to iUnivers or indigo... or anything they own such as chapters, than they have your information, and if the information matches a listing of looking for a publisher they think that they need to call you 8 milion times. It's business, you may not see it in your company... but you probably don't work in the telemarketing portion. it isn't generally the fault of the caller if you are on the do not call list and get contacted most time they just have a list to call. make a complaint to HEAD OFFICE not to the complaints desk/page if you want something to get done.

If they get caught using the "Do Not Call" list as a telemarketing company it can do some serious damage to their income... and that's all they really want is money. so tell them to put you on the list and if you get a call after a week file a complaint to their head office.

Companies can get fined $11,000 per incident if you report them.

However, if you have had business with them within 180 days they can still contact you.  Example: You have Verizon cell service and switch to ATT.  Verizon can contact you for 180 days from the last bill you paid (last time you had business with them).

Once you say "Do not call" they legally have 30 days to remove you.  So if you're on a list and they call you today and you say "do not call" and they call you tomorrow, it's possible they didn't get your number out of the system in time.  It happens and they won't get fined or in trouble by the Feds.

I'm not 100% sure on the 180 days thing but definitely report a company if they keep harrassing you beyond that 30 days.  One of the things I first learned at that call center was major companies do get hit with millions in fines fairly frequently.

Trafford continues to call and call despite my being on the Do Not Call list AND telling them four or five times not to call me again.

I've filed complaint after complaint, and now I am contacting an Attorney to sue them.  Please do the same if you keep getting calls from them.

If it's a telemarketer or a company that isn't exactly reputable, they might not always honour your request to be removed. Even some companies don't honour it, period, saying they will and they never do.

I believe those calls are from Trafford publishing...and that you probably initially were interested in having something published????  They call me a couple times a week and it's annoying.

Never leaves a message. A real nuisance.

I didn't subscirbe to anything. I told them nicely that I wasn't interested the first time, over a year ago. Again, nicely the second time. The third or fourth I started answering, "What do you want? I'm taking a crap!" This morning I just rubbed the phone on my crotch when they called (fifteenth call by the way).
When are you cold call people going to realize, people are mad when you call for a reason. If they wanted what you're selling, they would call you. If what you are selling was any good, you wouldn't have to call someone once a month for a year. Any decent business wouldn't share someone's phone number with half a dozen other companies either.
For anyone actually interested in self-publishing, CreateSpace is the way to go. You get the same things you get from the bozos (printed book, ISBN, copyright, book listed on Amazon and Barnes and Noble), but they NEVER call you. They only send you an email when you complete a transaction like ordering a proof copy. The best part is you don't have to give them money so that they will print your book. The only time you give them money is when you buy copies. With other self-publishers, you're out over $1000 before you ever see a copy of your book. If you spend $1000 at CreateSpace, you get $1000 worth of books. I have a project with them that I never completed/published. If I was still interested in self-publishing, that is the route I would take.

Sorry "Common Sense;" it's not that simple at all.  I've been in sales for many years also.  The DNC regulations are quite specific.  One must request to be placed on the company's "Do Not Call" list.  These are telemarketing companies.  They don't care if they annoy you; their employees are paid to call - period, and they'll continue to do so as long as they are not violating the law in doing so.  Often, even the laws don't stop them.

I hit the reply button to reply to reply to dognatas but this system shows my reply is to "common sense". Yet another faulty website. Why am I not surprised.

Your so-called "common" sense "logic" is faulty because you assume they will stop with a simple courteous request. They don't. I had already emailed them and told them not to contact me but they continue to do so anyway. I used the form they ask you to fill out to stop emails and calls. I also told them I was no longer interested when I answered the phone from a previous call.

Your attitude explains a lot. Your "holier than thou" attitude shows your personality perfectly - this is the reason most people hate cold calls and hate sales people like yourself. You're a creep, a low-life. Your "advice" is not only useless, it's insulting and serves no purpose but to allow you yet another platform to spew your sales style bull sh*t. Stick to sales, because advice and helping people is clearly not your forte.

My caller ID showed two numbers for the same phone call; 812-671-9754 and 610-915-5214. This is Xlibris - a self publishing book company. I made the mistake of filling out a form online to have more info sent to me after seeing an ad on facebook. I asked to be removed from their email mailing list as soon as I realized they were going to spam me, but too late, now they have my phone number. I will be publishing my book, but not with a company who does business this way. I don't believe the authorities will stop them because they haven't stopped anyone to date that I've reported. The best way to get satisfaction from ANY company is to hit them in their wallet. To do that you need to let them know four things.
1. Write to them and let them know you will not tolerate their spam (email or voicemail).
2. Tell them you will boycott any books they publish for anyone.
3. Tell them you will tell others to join the boycott, spreading the word on the net in places like facebook as well as here.
4. Follow through with your threat. Here's their contact info:

Phone Numbers
Toll Free: +1-888-795-4274
Fax: (610) 9150294

Xlibris Corporation
1663 Liberty Drive
Suite 200
Bloomington, IN 47403

too bad your advice doesn't work.

I missed a call from them in mid-Aug and as I am cleaning up my call list (and adding new numbers in my contacts) I came across this one.

I just now called the number and a machine answered that said, "Thank you for calling Office Solutions".

If you are no longer interested in a service that you had subscribed to receive information from just ask that they remove you from the list.  It is not only the logical thing to do, it is courteous.  I am in sales and it absolutely amazes me how cowardly people are when it comes to doing the following: "Hello.  Oh, ABC Company I appreciate you calling, but unfortunately I'm no longer interested in this service.  Please remove me from your list.  Thanks."  It's very simple, remove your tail from between your legs and be an adult.

I have received two calls (back to back, within minutes of each other) from this 812-672-9754 phone number. No message left.  My phone's Caller ID shows AUTHORSOLUTIONS.  Then one minute later, I received an email from Gabb Mendoza at the following email address:   gabb.mendoza@iuniverse.com.    The iUniverse website is  www.iuniverse.com.  .  

I had contacted iUniverse only ONE time in April 2010 to get information only on self-publishing.  I got the information at that time (April 2010) and never contacted them again for anything.  Since then, I have received hundreds of emails and phone calls from iUniverse.  Today's call was the first time, I received a call from this number listed, which stated the caller ID as AUTHORSOLUTIONS, but I'm sure they are contacting me due to my iUniverse request one year ago.  I will report them, since I haven't done any business or had any contact with their businesses since my initial request one year ago.  

Here's more info on this iUniverse guy if anyone needs it to get these phone calls from this number to stop:
Gabb Mendoza
Publishing Consultant
1663 Liberty Drive
Bloomington IN 47403
P: 877.820.5395 ext 8134
E: gabb.mendoza@iuniverse.com