Who?

I helped a blind friend find and purchase a "Coach" bag on this site.  The bag broke after 6 light uses.  We brought it to the Coach store since Coach offers a lifetime guarantee.  We were shocked and embarassed to learn that the bag is a fake.  We were told when we ordered it by phone that it was definitely an original. This is fraud. I am filing a complaint with the credit card company, the Better Business Bureau and the Attorney General's office.

Zoe - like Audry I'm curious how you went about filing a claim against them.  I would like to do so as well since I too was taken.  I have left numerous calls and sent many emails but I've had no luck contacting them about the purchase I made and paid for in October 08.

I am still wondering where they went - the website is gone. "fred" was good at responding to my emails and acted like he felt bad that this was happening to my order. no luck & no purse.
audrey

zoe,
with whom did you file chrges? I am in the same situation as you are. fred/scott was good at stringing me along before christmas - now nothing.
audrey

this is good to read - i am anxiously awaiting an $85.00 purchase to arrive.

still waiting for a tracking number or proof that my order was shipped - been waiting since 12/2/08. I get occasional responses from emails but I am worried.

so u did get it?

I did my homework also, and decided to order from Lugway using my American Express card. Amex offers fraud protection, so I figured I had nothing to lose. I received my order today, and am very pleasantly surprised with the merchandise. I will probably order again.

I don't know what happened with the website, but I know it was down for a while, and the phone number appears to be someone's personal number. That is kind of odd, but I have had good luck so far.

This is someone's personal number not a legitimate number!

Zoe,unfortunately i was also scammed by this fraudulent company this week.I GUESS I SHOULD HAVE DONE MY HOMEWORK!!

is this a contact number for "lugway"?

NO!!!! THEY ARE A SCAM!  Unfortunately I succumbed to their scam early last week and purchased a "Coach" replica on their website.  They took $173 and split!!  I'm in the process of filing claim/charges against them.  Trust me... NEVER PURCHASE FROM ANYONE CLAIMING TO SELL REPLICA DESIGNER ITEMS!!!  ALWAYS do your homework 1st.

have you tried this website? are their purses authentic?

Lugway.com is using this number to sell handbag, accessories.