843-746-2171
SC, US
Jack in Arizona
Jack in Arizona
2014-05-14 23:12:53
Debt Collector
I've received 2 calls from this same number. Yesterday (5-13-14) at 8:02am and today (5-14-14) at 8:15am. Both identified as "RESTRICTED" from 843-746-2171. Both recorded messages saying from "Center Resource Agency". Want me to call back at 843-746-2171 or go online to www.synterresource.com and click on "Pay on line". Both times saying it's an overdue UPS bill for $204.64. I haven't sent anything thru UPS for over 30 years. Obviously a SCAM!!! Reporting to DoNotCall registry.
Angry Business Owner
Angry Business Owner
2014-02-04 18:34:10
Debt Collector
YES THIS IS A PHISHING SCAM! The company name is Synter Resource from South Carolina. This is a fake company and you don't owe anything to UPS. South Carolina dept of consumer affairs will not help you, file a Federal complaint.
https://help.consumerfinance.gov
Angry business owner
Angry business owner
2014-02-04 18:25:36
Debt Collector
Synter Resource is a FAKE phishing company based in South Carolina that calls people and makes them think they owe UPS money. I had a run in with them a couple of years ago and no the South Carolina dept of consumer affairs will not help. Go to the Federal Trade commission to file a report  https://help.consumerfinance.gov
Stewart
Stewart
2014-01-14 14:23:14
Debt Collector
Just got to office this morning was told lady had called twice in 1 hour for me. Joyce @ 843-746-2200 x 1651 File number 21785817....I left message. for Central Resource Group and Joyce......the only UPS I've received was yesterday..and it was from my insurance company paying me a check. I am positive they didn't charge me to mail a check. ...It is a SC number and I live in NC...thanks for the heads up on a scam...I hope Joyce calls me one more time!!!    
Melissa
Melissa
2013-12-17 22:41:41
Unknown
I don't even ship UPS, and my number is an unlisted cell number that I never give out to companies. So it's a scam. Trust me. It's a scam. I think it's a random dialer, because like I said, I don't ship UPS, and this is not a number that I use for anything. Typically ZERO spam.
MR
MR
2013-12-05 17:27:33
Debt Collector
I received a call on my company's phone for UPS debt of $25.25. Asked to call the same number 843-746-2171 and reference account number xxxxxx60. I knew it must be a scam...thanks for having this list so we can check it out!
WBC
WBC
2013-12-04 19:07:54
Debt Collector
Same thing, a UPS "debt" of $ 29.84.  I ship and receive a lot with UPS, but have never received a bill or anything from them for anything "unpaid."  I assume this is a scam.
Dont Believe It in San Diego
Dont Believe It in San Diego
2013-10-22 16:23:48
Debt Collector
Thanks for everyone who has written in about this. You helped me confirm my suspicions.  I too am getting the automated recording calls for a UPS collection of $86.13 from Central Resource Group w/a call back number of 843 746 2171. I have never had an account w/UPS and if they had my name and phone number all along why the heck wouldn't they give me a call instead of automatically sending the account to a collection agency? I have also received 2 notices in the mail from these people but never a thing directly from UPS. If I get another I'll go ahead and forward it to the USPS since mail fraud can be dealt with.
Paco
Paco
2013-07-16 19:07:55
Debt Collector
SCAM. JI recieved a call from this morning saying they are a collection agency for the UPS and that I had an outstanding credit balance of $31.72. I don't have a UPS account nor have I sent/recieved any packages from them this year. I called the number back and  no one answered.  I called UPS and spoke with a agent he stated that I have no balance with them. This number is a scam.
MM
MM
2013-06-17 17:00:00
Debt Collector
I received several calls from this number last week. I called UPS and they found charges attached to my account that I did not incur. They have cleared the charges through their billing department and are supposedly notifying the collection company and directing them to stop calling me. We will see how that goes. The error was on the part of UPS, not the collection company so you might want to try calling UPS to get it cleared up.
Isa
Isa
2013-06-12 18:06:57
Debt Collector
I work for a spa and my boss received a call from 843-746-2171, at first it did look like a scam. They told us this was on behalf of an international UPS shipment that we accrued debt for, and that we were sent to collections for it. When I asked why we were only informed now, after being sent to collections with no warning, they informed me that they did not have our number on file. This lead me to ask...then how did they call us in the first place, and they also had the wrong address on file too. After two hours, I was able to solve this issue. My advice is to call the company that they say they are calling on behalf for. I called UPS and asked about their affiliation with "Center Resource Group." It turns out they are an outside debt collection company that handles the collection of debt from various companies. They are in a sense contracted out to different businesses. In our case, our debt skipped the company (which meant that UPS did not inform us directly) and went straight to the Center Resource Group. In order to reverse the collection of the Center Resource Group, you must get approval from the account collector's "higher up" in order to take care of these issues. Only the company that has contracted the Center Resource Group can amend all debt/ collections. So, if you do get a call from this number and it seems "fishy" it is probably because the company that they are speaking for has a new system for their debt collection through this company that they are beginning to use (which was the case in my situation). Hope this helps!
gem
gem
2013-06-11 19:32:03
Debt Collector
Just got  call from them saying I owed forty some dollars to UPS. I just logged into my UPS account and it says my balance is $0. I called UPS billing and they could see no pending balance.  They had me call UPS collections at 800-477-7080.  After some digging they did find a charge on my account, that had been paid, but 4 months later sent to collections by accident.

This took way too long to settle since the collection agency did not have the tracking # and date to match up with the UPS records, and UPS did not have the collection agency reference number in their database either.

So at last in my case, not a scam, but serious incompetence.
gem
gem
2013-06-11 18:26:02
Debt Collector
Just got  call from them saying I owed forty some dollars to UPS. I just logged into my UPS account and it says my balance is $0. I called UPS billing and they could see no pending balance.  They had me call UPS collections at 800-477-7080.  After some digging they did find a charge on my account, that had been paid, but 4 months later sent to collections by accident.

This took way too long to settle since the collection agency did not have the invoice  # and date to match up with the UPS records, and UPS did not have the collection agency reference number in their database either.

So in last in my case, not a scam, but serious incompetence.
sn
sn
2013-06-04 15:35:05
Unknown
843-746-2171 called about a debt claim. Not sure why but I think its pronounced Synter Resource Group? but I am not sure if that is the correct name. So anyone come to a conclusion on the number?
Shira
Shira
2013-04-24 17:04:48
Debt Collector
I've gotten several calls from Central Resource Group from. They're saying a owe UPS $35.13.  My account with UPS is current.  I've experienced the same thing as everyone else...it's an automated vocie that asks you to call 843-746-2171 but when you call it says the mailbox is full.  I've called UPS to make sure my account is paid in full so this is definitely a scam.  I am so grateful I found this posting!
Emergency Vehicle Tech
Emergency Vehicle Tech
2013-04-22 17:29:54
Debt Collector
Got the same call and recorded message as everyone else on this blog. We have a UPS account but it is billed to our credit card and all official UPS communications come via snail mail. This is most likely fraud.
Liz
Liz
2013-04-16 15:11:22
Debt Collector
said my business owed $28.04 to UPS.  I called them back, they wanted to verify our old business address and said they would return claim to UPS.
Nina
Nina
2013-03-20 16:32:29
Debt Collector
Got the same message stating the name of my company and that we owed $27.71. I called the company and got a voice message. What kind of collection agency doesn't answer their phone?

I called the South Carolina Department of Consumer Affairs and they need an address before they can do anything. So if someone gets an address from these guys please post and call Consumer Affairs.
just me
just me
2013-03-13 17:18:48
Unknown
They are calling me.  UPS has charged me for shipping a package I did not ship and billed me for a daily shipping.  I am not a business and sent them the information.  They continue to call
hmm
hmm
2012-12-27 19:14:19
Unknown
i got a call today too.. i used to use ups so i'm quite nervous that they knew my acc name.. if someone can verify this #
HAW
HAW
2012-12-26 21:46:06
Debt Collector
Been getting these calls fpr two weeks!!! Any news news?
Dutch
Dutch
2012-12-20 16:58:11
Debt Collector
Adding to the list, they're calling weekly
allaboutyou
allaboutyou
2012-12-17 19:20:51
Unknown
its not a scam they do handle UPS accounts. Double check with UPS for any amounts owed or it could be an error on UPS end, too.
Doug P
Doug P
2012-12-11 18:43:27
Unknown
Ive been recieving these calls also but the amount is $1969.00 wony leave number just a reference number. Sounds strange.
chuckrat
chuckrat
2012-11-29 21:38:22
Debt Collector
Got two calls from 555-555-5555, saying I owe $26.63, again call back no is 843-741-2171. Checked all my UPS accounts, all are up to date.
Biz Man
Biz Man
2012-11-28 07:23:53
Unknown
I have been getting a phone call from same number saying I owe UPS about $125.00. I do have a UPS account and I may run shipping charges this high. But I am pretty sure it is all paid for - UPS has never contacted me about this.

It is probably a SCAM. Don't pay up - contact UPS directly if in doubt.

Cheers
johnny5
johnny5
2012-11-26 22:33:11
Debt Collector
Got a call from the 555-555-5555 number from Central Resource Group stating I owed $46.10 on a UPS account which I do not have.  They used my official name and it sounds legit.  They listed an account number as well and call back number of 843-746-2171.  I use my business UPS account and do not have a UPS account at all.  Reading the previous posts, this is clearly an ongoing scam.
Business Owner
Business Owner
2012-11-19 20:21:14
Unknown
Definitely a scam. The recorded message called my business by name and announced a UPS debt of $32.52. I use my UPS account all the time and know it is in good standing. I called UPS to confirm my acct status and was told that there was never a debt due.
LENA
LENA
2012-11-19 17:57:47
Debt Collector
Got a call from 555-555-5555 this morning. It is said that I owe UPS $85+ debt. Left a message asked me to call 843-746-2171. I do not even have a UPS account. So, I googled this number before calling back...
mikeyd
mikeyd
2012-11-01 17:28:43
Debt Collector
I get a call every day from this number for someone that must've given them the wrong number.
it is a collection company for UPS.  I called them and said that I wasnt' the guy that they were looking for.
They were very polite and removed my number (guess I'll find out tomorrow).

It seems to be legit though for a debt company.
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