They sent a letter through the mail. Not sure what snail mail is?

Slim,
Agreed, there's some scamming going on somewhere. Different sites using like or similar names showing search results to Ireland, France, Ri, AZ, or Indiana. The number search (8553426567 loan) that led to that less than professional website found gives no real identifying company info.

Tred -

Appears as if we are looking at two different "Phoenix Financial Services" companies!
phoenix-financial.com was registered 18-nov-1997
phoenixfinancialsvcs.com was registered in January of this year.

Another case of "mistaken" identity, or some scammer trying to imitate an honest business name?

Did do a number search that led to this shady looking website that also gives zero information on who you're dealing with. http://www.phoenixfinancialsvcs.com/contact/ a name, phone number, and a PO Box is not contact information! The website was created Jan 2014 and also shows no information on who owns it.

This article mentions how PFS LLC was formed. http://www.ibj.com/collection-firm-deca-accus ... 27#.U59VYnYpopE    Also a couple linkedin names http://www.linkedin.com/pub/kimberly-england/79/64/306 and http://www.linkedin.com/pub/chad-edmonson/54/854/b92 and http://www.linkedin.com/pub/david-hoeft/50/622/17b?trk=pub-pbmap

Did find a business license for this newly created company https://secure.in.gov/sos/online_corps/view_d ... B1-5DEC3D31F723  The address listed looks more like a law office than their physical address. I do wonder why no physical address info? Guess the states site doesn't stay linked http://www.in.gov/sos/business/2436.htm
PHOENIX FINANCIAL SERVICES LLC (Legal) Current Information
Entity Legal Name:
PHOENIX FINANCIAL SERVICES LLC
Entity Address:
8902 OTIS AVE, STE 103A, INDIANAPOLIS, IN 46216
General Entity Information:
Control Number: 2014010700498
Status: Active
Entity Type: Domestic Limited Liability Company (LLC)
Entity Creation Date: 1/6/2014
Entity Date to Expire:
Entity Inactive Date:
This entity is current with Business Entity Report(s).

The company you named was in business for a good while, and seems legitimate.
Phoenix Financial Services, LLC, is an Investment Banker, who supposedly works with (commercial/business) clients to set up loans from legitimate loan companies.

However,
Did you get a snailmailed document from them, or just email/phone calls?
Are you a commercial business?

Thanks for the quick response Jessica. Info like that helps in determining if the company is real. Also found a craigslist entry for advertising, that looks shady. Along with a yellow book entry.

Mine was from Indianapolis

Phoenix Financial Services LLC
PO BOX 26580
Indianapolis IN 46226-0580

They also show a linkedin presence to France http://www.linkedin.com/company/phoenix-financial-services

Jessica -

Please read Tred's response, and follow through.
Y'see, the REAL Phoenix Financial Services company is in Ireland!
(Or, did you get a call or snailmail bill from a different company?)

Jessica! Can you post all of their contact info listed on the bill? Name, address, phone fax info? Anything that's on the bill?

They called and sent a bill. I think its a scam

They called me too for the same reason. I think it's a scam

this number called requested payment for a hospital visit.  is it legit?