855-387-7314
Common sense
Common sense
2014-06-13 20:50:39
Unknown
look at the market rate for storage. It has risen 30% for the last three years. Look at the factors that drive the market price up. They are in tune with the market.
And it's the same principle that coke charges $1.25 for a two liter, and $1.50 for a 20z bottle.  No is forcing you to but the smaller bottle, but if you HAVE to, that's the price.
No one forcing  you to stay there. Rent a uhaul and head to the lower prices...
Common sense
Common sense
2014-06-13 20:39:18
Unknown
If you made a reservation and do not want it, then cancel it or tell them you do not want it. This is a sales lead you generated.
Common sense
Common sense
2014-06-13 20:37:17
Unknown
Follow up with them and they will leave you alone or don't give your info
Elaine
Elaine
2014-05-21 05:02:12
Unknown
I got the phone number 855-387-7314 call that was my friend called me, after that I called this number, my friend got my call too. It means that  those people use more and more high tech now. They can listen my conversation with my friend. It really against law.
A PS to Above PS Post:
A PS to Above PS Post:
2014-05-15 12:27:07
Unknown
Call & complain re the nuisance calls:

Public Storage Corporate Office Headquarters
701 Western Avenue
Glendale, California 91201-2349 USA
Corp Phone 1-818-244-8080
Fax 1-818-244-9530
Cust Service 1-800-688-8057
Current PS Customer UNFORTUNATELY
Current PS Customer UNFORTUNATELY
2014-05-15 12:21:51
Unknown
Not sure I've noticed this # calling before until yesterday, ph says 4pm.  No message was left so googled the # now to see who/what it is.  Had previously read that 855 #'s are usually scammers.

Since I had sent an email complaint to Public Storage pre-dawn yesterday re their again outrageous price increases every year for the past 4 years, & now seeing that # belongs to them, I at first thought maybe they were responding to the email.

But after reading everyone's comments, even those who do not even have storage with them, I doubt they were calling re my complaint.

Either way, my advice is to avoid doing biz with not only Public Storage but ALL LARGE CORPORATIONS, period!  They are inhumane & greedy & "too big for their britches" with no accountability.  Look for locally owned/operated companies when you need storage or whatever, where you can call & talk to a real LOCAL human owner.

The first 2 years w/Public Storage the increase was very reasonable, less than $8 increase each of the first 2 years; then they went bonkers & began tripling the yearly increase to $22/23/24 every single year since then, 6 years total.  [Yes, my stuff is "stuck" there for extinuating reasons.])

I'm swearing off all large corporations asap after the above PS increase & got hit this same month with a whopping $20 increase from Comcast as well (internet).  All large corporations are monopolistic, incorrigible, & unconscionable.  I will not "feed the beast"!
Angel
Angel
2014-05-09 17:18:35
Unknown
Reserved a unit over the weekend but cancelled the same day as our plans changed.  Have been getting calls daily from this 855-387-7314 number.  I complained to our local PS and she said it must be their call center and to call their customer serivce at 800-567-0759.  When I called and asked to be removed from their call list, the guy I spoke with said he does not recognize the 855 number as theirs and is not aware of any list but will forward info to his manager.

I've seen complaints from this thread since 2012.  I'm sure PS has heard from unhappy folks about these calls and I don't understand why they don't do anything about it if it's really not them making the calls.  If this is their version of customer service, glad we didn't rent a unit with them!
alexr
alexr
2014-03-24 21:33:46
Unknown
same here, tried to reserve a Public storage online.. Then I start receiving this call from this number.
TF Culver City CA
TF Culver City CA
2013-08-18 20:38:23
Unknown
Multiple calls from this number in last several days, never any msg. Makes sense it would be Public Storage as they seem to have mastered the art on pissing off potential customers. Tried to rent a unit recently but totally exasperated by the brain-dead unhelpful staff. Gave up and went elsewhere. They won't leave me alone now.
dave
dave
2013-04-24 00:09:13
Telemarketer
dane here made a inquiry call now roped in.
bubba
bubba
2013-04-20 21:51:21
Unknown
I have this too now and I was going to use them but i'm glad I did not give them poop since they will not leave me alone...I went to start a reservation but I decided now I do not want it....they will not stop calling and now after reading all these weird post I do not trust storing my stuff there...when it sounds to good to be true it usually is.....Public storage BeWare! I am glad I did not sign anything yet sheesh!
nicko
nicko
2013-03-01 00:41:46
Unknown
Who is this crazy caller??? Always calling my number. If he/she have good intentions she.he will leave a voice message. because I am not answering the call. How can I block these calls from this number???
Annoyed
Annoyed
2013-01-09 18:27:30
Unknown
They call several time, hang up when I pickup and never leave a message
Corndog
Corndog
2012-12-24 00:44:29
Unknown
I made an inquiry about a storage space while getting quotes. I went with another company. They call me from this number at least once a day, even thought I returned one call telling them I didn't have a reservation and wasn't renting a unit from them. They have awakened me several times.
Resident47
Resident47
2012-12-15 23:09:14
Unknown
The storage facility is assuming an Established Business Relationship with you based on a recent inquiry. See Item #9 in this Q/A page from the FTC:
http://business.ftc.gov/documents/alt129-qa-t ... -provisions-tsr

Since a rule change from the FCC ten months ago, EBR may not apply depending on the type of call and the type of phone you use.

FCC Changes Rules For Robo-Calls and Calls To Wireless Devices
http://www.lfirm.com/blog/2012/02/fcc-to-end- ... ve-months.shtml

New FCC rules curb automated telemarketing calls
http://articles.latimes.com/2012/feb/15/business/la-fi-robo-calling-20120216
Toni M
Toni M
2012-12-15 22:53:08
Unknown
This number calls me everyday, and never leaves a message. My number is registered on the Do Not Call list. I did call them once (Public Storage) to get a quote. I didn't end up getting a storage unit because i didn't need it after all. Why do they keep calling? I want them to stop.
Annoyed
Annoyed
2012-12-07 00:29:00
Unknown
Here's the National Do Not Call Registry - I re-registered my number and will file a complaint if they call again.
https://www.donotcall.gov/default.aspx
Annoyed
Annoyed
2012-12-07 00:25:27
Unknown
I recently canceled a reservation with Public Storage and they called me and hung up when I answered. I called the local store and asked if there was a problem and they said that the call center calls whenever there is a cancellation. The same number called me again today but this time they just sat there on the phone not saying a word! I said, "stop calling me and I mean it!" If they call me again I am not responsible for my actions.
Sally
Sally
2012-12-04 22:02:25
Unknown
This is harassment.   Public storage keeps hounding me too
JarJar
JarJar
2012-11-24 21:50:05
Unknown
Quit call'n fool!
Robert Shook
Robert Shook
2012-11-16 20:14:07
Unknown
Please stop calling my cell phone.
Alex
Alex
2012-10-30 23:31:40
Unknown
Same as everyone else... just calls and no one talks...just hangs up :/  I do have a unit with Public Storage
Rick W
Rick W
2012-10-30 21:51:29
Survey
It was a hang up call.  this is probably Public Storage also since i inquired about renting.  Here's a tip.....don't give them any personal info if you are just inquiring...then you'll get all these unending phone calls....
PJ
PJ
2012-10-18 19:07:35
Unknown
These guys keep calling me once or twice a day but never leave any messages.  I already do business with the local Public Storage and have for 3 years now, but I just started getting these calls a few days ago.  I called my contact locally and told them that if they didn't get me off of whatever calling list I am on I would pull my business and go elsewhere ... hope that works.
Neal
Neal
2012-10-05 23:33:23
Unknown
Same deal as everyone else. Made one call, got some quotes for a couple different storage spaces, never followed through with them = now receive a call from them atleast once every other day.
Karen
Karen
2012-10-05 21:52:29
Telemarketer
I keep getting a call from Public Storage. I did the same thing as above and called the 800 number, now they won't quit calling me. I am not using their storage, I never made a reservation to use their storage and I want my number off their list.
Tina
Tina
2012-10-04 21:03:11
Unknown
Once they have your number they never seem to quit calling.
Stephanie
Stephanie
2012-09-22 20:20:42
Telemarketer
I called Public Storage's national 800 number and hung up since the sales rep was rude. Then I got this call from them a few days later from them. No message. Idiots.
irritated
irritated
2012-09-10 22:42:41
Telemarketer
this goes to public storage customer service line
1-416-646-8791 1-615-243-4540 1-785-799-3900
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