855-462-3833
rob
rob
2014-03-03 17:58:11
Telemarketer
Think of the damage telemarketers have done to this country. We can no loger answer our phones, we have to install caller ID. No  body else answers their phone because it could be a telemarketer.

These scammers make Americans less trustful of their fellow citizens.  These companies hire and exploit the lower strata of our society to lie for them and the owners make all the money.

Writing angry blogs will not stop telemarketing. Guys, you will never pin these people down. They just pop up somewhere else. The only way to kill telemarketing and feel good at the same time is to not hang up. The only tool we have against them is their time.

Most people hang up, You can swear at them, your just yelling into the ear of a clueless-underpaid-employee  who has no other option for employment.. They count on this, they don't want to talk to you unless you are a potential customer. They quicker they can get to their mark, the more money they make.

Talk to them, make them think you are interested, if only a small percent of people did this, they could not get to the suckers. I just got off a call with "American Credit Assistance" I kept the person on line for 20 minutes by providing them with inaccurate information. This is twenty minutes they weren't calling you. I was able to get plenty of work done while I spoke with them, they don't waste my time.   I always ask them how they are, they are not used to that, they trust me more and are more likely to stay on the line. I never give in that I am doing this, the last thing you need is to piss a telemarketer off, the are vindictive, venal people.

So you can complain or you can talk to them and telemarketing would stop being so easy for these guys. It will give you a warm fuzzy feeling knowing you are doing something positive for society.
Robert Bates
Robert Bates
2014-02-18 22:24:21
Debt Collector
Constant phone calls without identification.
racjelle
racjelle
2014-02-15 08:02:20
Telemarketer
Sometin stink in a Florida like fish in da foam.

Posted by Soulskill on Sunday February 24, 2013 @03:41PM
from the hello-sir-madam dept.


nbauman writes "A New York Times consumer columnist tracked down the people who run a 'This is your second and final notice" robocall operation. The calls came from Account Management Assistance, which promises to negotiate lower credit card rates with banks. One woman paid them $1,000, and all they did was give her a limited-time zero-percent credit card that she could have gotten herself. AMA has a post office box in Orlando, Florida. The Better Business Bureau has a page for Your Financial Ladder, which does business as Account Management Assistance, and as Economic Progress. According to a Florida incorporation filing, Economic Progress is operated by Brenda Helfenstine, with her husband Tony. The Arkansas attorney general has sued Your Financial Ladder for violating the Telemarketing Consumer Fraud and Abuse Prevention Act. The Florida Department of Agriculture and Consumer Services investigated Your Financial Ladder, but the investigator went to 1760 Sundance Drive, St. Cloud, which turned out to be a residence, and gave up. The Times notes that you can type their phone number (855-462-3833) into http://800notes.com/ and get lots of reports on them."
j c williams
j c williams
2014-01-21 22:07:52
Debt Collector
kept calling my job saying theywere a private locator and i had officially been served,gave a fake claim or report number.
Jennifer Simkins-Bulock
Jennifer Simkins-Bulock
2013-12-09 20:21:41
Telemarketer
"This is your second and final notice...."  IF ONLY.  I have had this "final" notice at least a dozen times.  

Please take me off your list.  I have twice been connected to humans and asked to be removed from your call list.  Both times I was hung up on.  
Ernest Holmes
Ernest Holmes
2013-11-26 17:16:58
Telemarketer
I get calls from this company about every 2 weeks. Have asked them to stop calling, but they keep on calling
ed
ed
2013-10-28 19:52:27
Unknown
Company Name: ACCOUNT MANAGEMENT ASSISTANCE
Address:  PO BOX 782420, ORLANDO  FL 32878-2420
Phone: 866-569-0947  


toggle section  Collapse All

toggle section   Name Variations:Print Name Variations Section  
         Company Name: ACCOUNT MANAGEMENT ASSISTANCE

toggle section   Address Variations:Print Address Variations Section  
         Address: PO BOX 782420, ORLANDO  FL 32878
          County: ORANGE

toggle section   Phone Variations:Print Phone Variations Section  
         Phone: 866-569-0947
ed
ed
2013-10-28 19:51:20
Unknown
Company Name: ACCOUNT MANAGEMENT ASSISTANCE
Address:  PO BOX 782420, ORLANDO  FL 32878-2420
Phone: 866-569-0947  


toggle section  Collapse All

toggle section   Name Variations:Print Name Variations Section  
         Company Name: ACCOUNT MANAGEMENT ASSISTANCE

toggle section   Address Variations:Print Address Variations Section  
         Address: PO BOX 782420, ORLANDO  FL 32878
          County: ORANGE

toggle section   Phone Variations:Print Phone Variations Section  
         Phone: 866-569-0947 address 2423 s. orange ave Orlando, fl. 32878 ups drop box
ed
ed
2013-10-28 19:46:51
Unknown
Company Name: ACCOUNT MANAGEMENT ASSISTANCE
Address:  PO BOX 782420, ORLANDO  FL 32878-2420
Phone: 866-569-0947  


toggle section  Collapse All

toggle section   Name Variations:Print Name Variations Section  
         Company Name: ACCOUNT MANAGEMENT ASSISTANCE

toggle section   Address Variations:Print Address Variations Section  
         Address: PO BOX 782420, ORLANDO  FL 32878
          County: ORANGE

toggle section   Phone Variations:Print Phone Variations Section  
         Phone: 866-569-0947   and address 2423 s. orange ave. Orlando, fl.32878
ed
ed
2013-10-28 19:38:28
Unknown
there address is Company Name: ACCOUNT MANAGEMENT ASSISTANCE
Address:  PO BOX 782420, ORLANDO  FL 32878-2420
Phone: 866-569-0947  


toggle section  Collapse All

toggle section   Name Variations:Print Name Variations Section  
         Company Name: ACCOUNT MANAGEMENT ASSISTANCE

toggle section   Address Variations:Print Address Variations Section  
         Address: PO BOX 782420, ORLANDO  FL 32878
          County: ORANGE

toggle section   Phone Variations:Print Phone Variations Section  
         Phone: 866-569-0947
Roy Olson
Roy Olson
2013-09-26 22:23:06
Telemarketer
Not having caller I.D., I cannot list the phone number. But I get an identical Robocall  call once or twice a week, which always begins with a female recorded voice stating "This is your second and last notice...".
If I press "1", I get a live person who asks whether my credit debt exceeds $4,000. When I asked for the manager, a man said he was one, and that by pressing "1" I am deleting the "do not call" request I demanded when I previously  pressed "2". He would not listen to my complaints. Other times they hang up at once without promising removal from their list.  I have been on the Do Not Call registry for a long time, but it has had no efffect. How can we stop them?
Claudia McFarlane
Claudia McFarlane
2013-09-18 15:38:59
Telemarketer
Please take our number from this  company.  Don't you ever check to see if people have credit cards or do you just assume that everyone has huge balances.  It is SO annoying.  I am going to report this company to the better business bureau, again.
FIGHTING BACK!
FIGHTING BACK!
2013-08-28 15:36:23
Unknown
My mistake on the "different names".  I found this listing these other names.  (Note: I did add some spaces in the paragraph so the company names would be a little easier to see, but the content is unchanged.)

http://www.everycall.us/phone-number/1-855-462-3833/
RoKphish  -  Feb 24, 2013 06:33 PM

A New York Times consumer columnist tracked down the people who run a 'This is your second and final notice" robocall operation. The calls came from Account Management Assistance, which promises to negotiate lower credit card rates with banks. One woman paid them $1,000, and all they did was give her a limited-time zero-percent credit card that she could have gotten herself.

AMA has a post office box in Orlando, Florida.

The Better Business Bureau has a page for Your Financial Ladder, which does business as
Account Management Assistance, and as
Economic Progress.

According to a Florida incorporation filing, Economic Progress is operated by Brenda Helfenstine, with her husband Tony. The Arkansas attorney general has sued Your Financial Ladder for violating the Telemarketing Consumer Fraud and Abuse Prevention Act.

The Florida Department of Agriculture and Consumer Services investigated Your Financial Ladder, but the investigator went to 1760 Sundance Drive, St. Cloud, which turned out to be a residence, and gave up. The Times notes that you can type their phone number (855-462-3833) into /800notes.com and get lots of reports on them."
FIGHTING BACK!
FIGHTING BACK!
2013-08-28 15:18:27
Unknown
Are these people giving a call-back number? or is THIS the call-back number?
What other numbers are they calling from?
Has anyone asked where their offices are located?

They're apparently giving out different names now, than when this page was started.  

Something I've found effective:  IF you choose to answer the call

You answer the phone, they ask for the person (maybe) ?BEFORE THEY HAVE TIME TO SAY ANYTHING ELSE you tell them the information you REQUIRE:
You: What is the
1-Company name,
2-Company address
3-Local telephone number of your company AND
4-Name of company?s CEO/President's name

Many will say:   "Well, we don't give that out for 'security reasons.'  "
You: "I'm sure you will appreciate that, FOR SECURITY REASONS, until I AM GIVEN THE INFORMATION I REQUIRE, NOTHING you say is of ANY interest to me.  Good bye." and hang up

If they call back, answer the phone with: "Are you ready to provide me with the INFORMATION I REQUIRE?"
If they start saying ANYTHING other than the information YOU REQUIRE, HANG UP.

This may be a situation of "shampoo, rinse, repeat" a few times, until they figure out YOU MEAN BUSINESS AND NO MEANS NO!


In my case, with a scammer collection agency, it's been about a month since I've heard from them.
Lol, on about the 3rd call back within 5 minutes, I calmly and politely told the girl, "You DO realize that I can do this ALL day, RIGHT?!"  and hung up.
Mike E. Pist
Mike E. Pist
2013-07-18 18:22:19
Telemarketer
I want these futhermuckers to quit calling me. I can't get them to stop calling my phone. If I punch "1" (the only option one has) and ask them to quit calling me, I get a quick hang up. The phucking calls just keep coming, several times a week.

Why haven't they been shut down if they are a scam? I haven't done any "business" with them (and I use the term loosely), I just wish they would quit calling ME!
S.Mac
S.Mac
2013-07-14 00:50:53
Telemarketer
This is still going! WHEN WILL IT END?!?!?!?!?   I keep and air horn by the phone, they call a few times a week, i press 1 and HOOOOOOOOOOOOOOOOOOOOOOOOOOONK once I hear someone say hello.
D Hurst
D Hurst
2013-02-28 03:10:36
Unknown
Two calls today after numerous previous calls, I AM NOT INTERESTED in anything they have to offer!
Phil
Phil
2013-02-28 01:53:22
Telemarketer
These account management assistance clowns tried to pull this scam on my 84 year old mom when i overheard her talking with them i asked mom for the phone.The girl talking with me tried to get moms credit card numbers. I asked her why she needed the numbers and all of a sudden her so called supervisor breaks in and trys the scam on me. I told her to take her scam an shove it and hung up. I knew right away this was a scam
Nick B
Nick B
2013-02-27 15:44:04
Unknown
Contact Adam Putnam, commissioner of Florida?s consumer services dept., on Twitter at @adamputnam and Pam Bondi, Florida?s Attorney General, at @AGPamBondi.
As read in The New York Times Business section, Sunday, 2/24/13, p#6, The Haggler, by David Segal. He wrote an article specifically about this issue.
john bitner
john bitner
2013-02-26 01:41:25
Telemarketer
Read the New York Times business section story on this scam - Sunday edition, 2/24/13.  Why can't the FTC do something if the FL attorney general is so inept?
echo
echo
2013-02-25 13:11:47
Unknown
If you suggest this sleezy scamming outfit,  how would they get in touch with them......sit by the phone until it rings because of their illegal  harrassing robo calling over and over.  Why does the FTC keep shutting down the "Rachels" while others pop up and continue the Robo calling and harrassing.  How could any legitimate company continue to harass people and expect to have a heartfelt welcome from people they are scamming.
Why wont this company (scammer) divulge information about themselves and where they are.   Why do so many complain about them taking huge amounts of fees up front and not doing anything for them.  They are scum because they are the most harassing Tele-thiev calling people today.  Nothing but a bunch of thieving,  rude,  scum  that has nothing to contribute but lies,  scamming,  and a blister on the butt of  society.  
And how do you think your pissy little Shill post will make a difference on peoples opnions when all of us are enduring these relentless and unwanted scam attempts every day........You are a worthless piece of s****.
grm
grm
2013-02-25 00:50:52
Unknown
Hey troll!  These companies troll complaint sites and try to scam people here.
grm
grm
2013-02-25 00:49:44
Unknown
3 company trolls now
grm
grm
2013-02-25 00:48:34
Unknown
Yet another company troll
grm
grm
2013-02-25 00:47:56
Unknown
Company troll
David Clark
David Clark
2013-02-24 22:28:36
Telemarketer
The information contained here appeared in the column "The Haggler", NY Times 02/24/2013 page BU 6, "Calling Out the Robocaller" by David Segal.

The caller offers to reduce your credit card debt. The company goes by the names "Account Management Assistance", "Your Financial Ladder", and "Economic Progress, Inc." It is owned by Tony and Brenda Helfenstine, 1760 Sundance Drive, St. Cloud, FL 34771-7929. Your Financial Ladder is officially located at P.O. Box 721382, Orlando, FL.

For a Better Business Bureau report on Your Financial Ladder go to: "http://www.bbb.org/central-florida/business-r ... ndo-fl-90137298".

For a Better Business Bureau report on Economic Progress, Inc. go to:"http://www.bbb.org/central-florida/business-r ... oud-fl-90142392"

To file complaints go to:
"http://www.donotcall.gov"
"http://esupport.fcc.gov/complaints.htm"
"https://www.ftccomplaintassistant.gov/FTC_Wizard.aspx?Lang=en"

Go to this site to sign an online petition to stop telemarketing:
"http://wh.gov/pJ8s".
JoAnn
JoAnn
2013-02-21 16:22:43
Unknown
I received a call this morning not from the above numbersss, but  same compaany. The call came from 417/800-2363. Just like most of the complaints, I spoke with one person who asked some questions, and when she was comfortable that I was interested (which I was  not but wanted to see how far this would go) she connected with someone who claimed to be a supervisor. When I started asking her questions about her company she became quite annoyed. I let her know that I do Credit Counseling and fully understand what they were trying to offer. At some pointt I realized I was talking to myself as she hung up on me. I'm sure this is a scam if ever there was one.
PRO-ACTIVE OF CHICAGO IL
PRO-ACTIVE OF CHICAGO IL
2013-01-29 05:23:52
Telemarketer
**** HELLO EVERYBODY *****

IT'S TIME TO TAKE A STRONG PRO-ACTIVE EFFORT TO GET THIS SCAM OPERATION NAMED ACCOUNT MANAGEMENT ASSISTANCE (AMA) BASED IN ORLANDO, FLORIDA TO
GET THEM *** SHUT DOWN *** PERMANENTLY.

HAS ANYONE REPORTED THEIR SCAM EXPERIENCE WITH AMA TO ANY PRO-ACTIVE TYPE CONSUMER WEBSITE LINKS ??

***** ANY LUCK TO GET YOUR MONEY BACK ??? *****

WE NEED TO GET THIS SCAM OPERATION BASED OUT OF ORLANDO, FLORIDA ***SHUT DOWN *** PERMANENTLY BEFORE THEY DO MORE DAMAGE.

BELOW IS SUMMARY LIST OF HELPFUL WEBSITE LINKS TO SUBMIT YOUR COMPLAINT TO.

SUBMIT YOUR COMPLAINTS TO:

Florida Attorney General
Complaint Form
http://myfloridalegal.com/Contact.nsf/Contact

Federal Trade Commission (FTC)
Complaint Form
https://complaints.donotcall.gov  

Florida Department of Agriculture & Consumer Services
Division of Consumer Services (DACS)
http://www.800helpfla.com/complnt.html
NOTE:
To file an individual complaint at the state level, please contact the FDACS. The FDACS is the clearinghouse for Consumer Complaints and they assist individual consumers. For more info
you may contact DACS at:

Florida Department of Agriculture and Consumer Services
Division of Consumer Services
2005 Apalachee Parkway
Tallahassee, Florida 32399
Telephone: (850) 410-3800
Toll-free within Florida: (800) 435-7352
Website: http://www.800helpfla.com

CONSUMER ORGANIZATIONS - SUBMIT YOUR COMPLAINT:

Better Business Bureau of Central Florida (serving Winter Park, Orlando,
Altamonte Springs areas)
Phone: (407) 621-3300
(800) 275-6614 (toll-free in FL only)
Email: info@centralflorida.bbb.org
Website: http://centralflorida.bbb.org/

Orange County Consumer Fraud Unit
Phone: (407) 836-2490
Email: fraudhelp@sao9.org
Website: http://www.orangecountyfl.net/?tabid=1098

INFO ON CREDIT REPAIR SERVICES AND SCAMS:

http://myfloridalegal.com/pages.nsf/Main/8C5B ... C2004D3252!Open
http://www.ftc.gov/ro/chro/credit.shtm
http://www.ftc.gov/bcp/edu/pubs/consumer/credit/cre13.shtm
http://www.ftc.gov/bcp/edu/pubs/consumer/alerts/alt097.shtm
http://www.ftc.gov/bcp/edu/pubs/consumer/credit/cre03.shtm
http://www.ftc.gov/bcp/edu/pubs/consumer/credit/cre21.shtm

OUR VOICES NEED TO BE HEARD IN QUANTITY - NOT JUST FROM ONE OR TWO PERSONS !!

GOOD LUCK EVERYBODY !!
ADM OF CHICAGO, IL
ADM OF CHICAGO, IL
2013-01-29 05:15:24
Telemarketer
**** HELLO EVERYBODY *****

IT'S TIME TO TAKE A STRONG PRO-ACTIVE EFFORT TO GET THIS SCAM OPERATION NAMED ACCOUNT MANAGEMENT ASSISTANCE (AMA) BASED IN ORLANDO, FLORIDA TO
GET THEM *** SHUT DOWN *** PERMANENTLY.

HAS ANYONE REPORTED THEIR SCAM EXPERIENCE WITH AMA TO ANY PRO-ACTIVE TYPE CONSUMER WEBSITE LINKS ??

***** ANY LUCK TO GET YOUR MONEY BACK ??? *****

WE NEED TO GET THIS SCAM OPERATION BASED OUT OF ORLANDO, FLORIDA ***SHUT DOWN *** PERMANENTLY BEFORE THEY DO MORE DAMAGE.

BELOW IS SUMMARY LIST OF HELPFUL WEBSITE LINKS TO SUBMIT YOUR COMPLAINT TO.

SUBMIT YOUR COMPLAINTS TO:

Florida Attorney General
Complaint Form
http://myfloridalegal.com/Contact.nsf/Contact

Federal Trade Commission (FTC)
Complaint Form
https://complaints.donotcall.gov  

Florida Department of Agriculture & Consumer Services
Division of Consumer Services (DACS)
http://www.800helpfla.com/complnt.html
NOTE:
To file an individual complaint at the state level, please contact the FDACS. The FDACS is the clearinghouse for Consumer Complaints and they assist individual consumers. For more info
you may contact DACS at:

Florida Department of Agriculture and Consumer Services
Division of Consumer Services
2005 Apalachee Parkway
Tallahassee, Florida 32399
Telephone: (850) 410-3800
Toll-free within Florida: (800) 435-7352
Website: http://www.800helpfla.com

CONSUMER ORGANIZATIONS - SUBMIT YOUR COMPLAINT:

Better Business Bureau of Central Florida (serving Winter Park, Orlando,
Altamonte Springs areas)
Phone: (407) 621-3300
(800) 275-6614 (toll-free in FL only)
Email: info@centralflorida.bbb.org
Website: http://centralflorida.bbb.org/

Orange County Consumer Fraud Unit
Phone: (407) 836-2490
Email: fraudhelp@sao9.org
Website: http://www.orangecountyfl.net/?tabid=1098

INFO ON CREDIT REPAIR SERVICES AND SCAMS:

http://myfloridalegal.com/pages.nsf/Main/8C5B ... C2004D3252!Open
http://www.ftc.gov/ro/chro/credit.shtm
http://www.ftc.gov/bcp/edu/pubs/consumer/credit/cre13.shtm
http://www.ftc.gov/bcp/edu/pubs/consumer/alerts/alt097.shtm
http://www.ftc.gov/bcp/edu/pubs/consumer/credit/cre03.shtm
http://www.ftc.gov/bcp/edu/pubs/consumer/credit/cre21.shtm

OUR VOICES NEED TO BE HEARD IN QUANTITY - NOT JUST FROM ONE OR TWO PERSONS !!
GOOD LUCK EVERYBODY !!
ChadB
ChadB
2013-01-25 20:45:41
Telemarketer
Please join me in reporting to telemarketing robo-calls from AMA - Account Management Assistance.
Their messages refer to "lowering credit card interest rates and payments" and sometimes to the "fiscal stimulus".

If you're like me and the others I see who have gotten 10s or 100s of calls from these people PLEASE REPORT THEM here:
https://esupport.fcc.gov/ccmsforms/form1088.action?form_type=1088C
https://www.ftccomplaintassistant.gov/FTC_Wizard.aspx?Lang=en


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