855-608-7627
Els
Els
2014-07-31 15:06:46
Unknown
Received a "second" notice of refund for $614.63 from Privacy Guard Service. Talked to a John Davis, "who stated that Bank of America in the early years 2000 had a contract with Privacy Guard and their BoA credit cards. If the member did not receive all of the 'benefits' that came with Privacy Guard Service, they are eligible to receive a refund for services not used". They will mail the refund check to the same address as their "second notice" was mailed to. I did not receive the first notice. Just suspicious that a check is sent out for something you're not even aware of ... in this age, gifts are just not rewarded without a hitch. We will see ...
boa rep
boa rep
2014-04-11 10:39:06
Unknown
Not a scam dumbass
Tania Sharmeen Anny
Tania Sharmeen Anny
2014-02-17 09:39:11
Unknown
I received a check (Drawn on Bank of America NY New York, NY) amounting to USD 517 bearing No. 997045193330 dated 31 Dec, 2013 on account of  Federal Skilled Worker refund.

I am unable to encash the amount from any of my Bank account in Bangladesh.

I have real uncles in Canada and USA. If I authorize either one them to receive the amount on my behalf in his account (USA or Canada) would he be able to encash the money.

If so, please let me know  where and how I will send back the check.

Thanks and best regards

Tania Sharmeen Anny
Ryan
Ryan
2014-02-01 14:33:46
Unknown
Just received a refund check for my old BofA account associated with PrivacySource services I didnt receive.    I'm guessing we all had BofA accounts.  

I called the number provided, (855) 608-7627, and got voice mail explaining I called "member services" but did not affiliate itself with BofA at all.  Voice mail also said "if I was calling about a refund received, it is indeed a valid check, please deposit it... yada yada yada".
Rodney
Rodney
2013-12-21 02:56:24
Unknown
Would anyone really bother to post here if the checks were legit? The only people who would search for info on the phone number would likely be suspicious, no? If I had received a check, cashed or deposited it I'd never think twice about the issue again.

I'd certainly never google the phone number and post info supporting the "service."

Please consider the possibility that the content on this site is likely not impartial feedback.
Gale
Gale
2013-12-13 23:27:08
Unknown
Bob Ferguson

ATTORNEY GENERAL OF WASHINGTON

Consumer Protection Division

103 East Holly Street, Suite 308 Bellingham, WA 98225-4310 (360) 738-6187

December 13, 2013


RE:   Trilegiant (Privacy Guard)

File #:    


Dear Gale:

Thank you for contacting the Consumer Protection Division of the Washington State Attorney General?s Office. Consumer complaints provide valuable information that our office uses to identify patterns of unfair or deceptive trade practices that may warrant enforcement of the Consumer Protection Act.

The complaint you submitted to our office regarding Trilegiant was reviewed and determined to be appropriate for the informal complaint resolution services offered by our Consumer Resource Center and has been assigned to me for processing. This is an informal, voluntary process. Our office acts as a neutral party to facilitate communication between consumers and businesses to assist in resolving the complaint. We are prohibited by Washington State law from providing legal advice or representing either party.

Following is information about our informal complaint resolution process.

Informal Complaint Resolution Process

The process takes approximately 4-6 weeks to complete. A copy of your complaint is sent to the business(es) with a request to provide our office with a response within 21 calendar days. If a response is received, you will be notified and a copy of the response will be provided to you. If our office has not received a response from the business(es) within 14 calendar days, a courtesy reminder will be sent to the business(es) reminding them that their response is due within the next 7 calendar days. If the business(es) do not respond to our request, our office cannot compel the business(es) to respond.

If the business does not respond or does not resolve your complaint to your satisfaction

If the business(es) do not respond, or your complaint is not resolved through our informal complaint resolution service, your complaint will be closed. However, you will be notified of additional options and resources that may be available to assist you in the event you wish to pursue the matter further.  

If you contact our office regarding your complaint, please reference the assigned complaint number referenced above.

Again, thank you for contacting our office.


RUTH E. HOLBROOK
Program Specialist 3
Consumer Protection Division
(360) 738-6188
Fax: (360) 738-6190
belcrc@atg.wa.gov




Marie Jeanne
Marie Jeanne
2013-12-11 01:14:14
Unknown
My "card," received in the mail, was from Privacy Guard at 1-855-818-7847 in the amount of $358.20.  This is supposedly the second notice though I never received a first and have never heard of Privacy Guard.  
Gena
Gena
2013-11-15 03:23:31
Unknown
You can endorse and deposit your check into "your" bank account by writing on the back
"FOR DEPOSIT ONLY"
Then PRINT YOUR NAME

I no longer endorse with my signature on the checks I receive.
e.m.a
e.m.a
2013-11-15 01:49:58
Telemarketer
I RECIVED  check of $ 379.79 to good to be true put in my shredder after reading
Sandy
Sandy
2013-11-06 02:26:10
Unknown
I checked with Bank of America and the phone number given buy Privacy Service is not in BOA system.  Therefore, this is
A SCAM.
Sandy
Sandy
2013-11-06 01:35:41
Unknown
We have been a victim of identity theft.  We don't want them getting our signature, that is one thing they did not get.
Valerie
Valerie
2013-11-03 03:40:39
Unknown
Update: BOA cashed it. :D
Valerie
Valerie
2013-11-03 03:40:04
Unknown
update. BOA cashed it w/ no problems. :D
Valerie
Valerie
2013-11-03 03:37:45
Unknown
Just go to a local BOA. Or if you deposit it, don't write anything on that money til you know it cleared. I chose to take it to BOA and had no problem cashing it.
Valerie
Valerie
2013-11-03 03:35:59
Unknown
Maybe some are frauds and others are not? I don't know but I did go to BOA cause I figured if it was a fraud, I wouldn't bounce my account. Maybe if you try another branch of BOA. Or ask to speak to a manager because they do have a recording saying it's real and I talked to a person who said the same thing. All I really know is that I cashed mine.
Valerie
Valerie
2013-11-03 03:32:22
Unknown
Hi. I got my check last month, took it to BOA and they cashed it. No problems at all. The check is legit.
danny
danny
2013-10-05 00:48:42
Unknown
I got my check, ok not mine. Check was issued to my father, for services not used. So I went to BofA and they told me the letter/check was a FRAUD. So, I am highly suspicious of those commenters that claim they cashed it. Taking check to local PD and newspaper reporting what BofA told me. Yes, i called the number on the letter. Highly suspicious that the first thing the computer voice says, even before speaking to a person, "Yes, the check is real". Wait, i didn't even ask if it was, hmmmm. BTW, my father passed away over 6years ago! I doubt anyone is that far behind in their bookkeeping.
Mickeymo
Mickeymo
2013-10-04 07:06:21
Unknown
How can it be a scam? I just got my check as well and I can find nowhere on the check where by redeeming it I agree to anything. You could always deposit and wait to make sure it clears before using the money. If it doesn't, what scam occurred for you? Your bank takes the money back out. Either way, if it clears or not, the worse thing that could happen is that someone knows your bank account number and sees your signature. People can get that every time you write a check!  But I don't think it is a scam anyway considering the United States Senate inquiry resulted in millions of dollars ordered to be repaid to consumers along with hefty punitive damages. Check it out!
Kris
Kris
2013-10-02 20:51:38
Unknown
got a check today too.  Googled to see if it was a scam.  looks legit from a class action settlement.  http://www.philly.com/philly/blogs/consumer/C ... in-refunds.html
Happy Camper
Happy Camper
2013-10-02 17:34:00
Unknown
Got a 'refund' check from Privacy Guard issued by BA.....took it to BA yesterday and they cashed it with no problems, no questions and I did not have an account here.....yes!
Roadgrader
Roadgrader
2013-09-29 23:07:58
Unknown
I received a refund check from Privacy Guard issued by Bank of America in the amount of $466.19. I called the 1-855-608-7627 number and they told me it was a legit check and it is good to cash or deposit. I then called Bank of America and they said they could not verify that the check is legit and for me to take it to my local bank and that they could verify it. I hate to cash it and get a bill from somebody, not sure what to do as any advice would be helpful. Thanks!
RG
RG
2013-09-27 21:10:14
Unknown
I received a check yesterday from Privacy Guard. I called the number and spoke to a woman name Myra. She did not ask me any information other than my name and account number listed on the check. I asked her to verify my membership dates which she did. She said that it was a refund for my non use of the service. I thank research the bank routing number/ABA number and it came back to BofA. I than logged into my BofA online account and sent BofA an email questioning the information that is in the letter. BofA responded within a couple of hours and gave me the telephone number to Privacy Guard Cancellation & Service Department( 1-800-374-8273). I than spoke with a representative name Trey. He said that he has received several calls regarding this matter. He believes that someone had filed a class action suit which caused the bank to start sending out the refunds. I then took the check to my local BofA and cashed it. I did not deposited it in my account, they checked to see if I had an account with them & I did, so they cashed the check and gave me the cash. I hope this helps
PAC
PAC
2013-09-25 01:46:38
Unknown
I received a refund check from BOA privacy Source as well. I called the number 1-855-608-7627 and took it to the bank was approved.
bohemian
bohemian
2013-09-18 19:55:38
Unknown
received the check also, last month dated aug.30.  called the 1800 number twice listed in the letter and spoke to a different rep. i was told check is legit and it is for the service that i have not received while paying it for 6 yrs and that i was entitle to received my money back.

i was told i can bring it to any financial institution to deposit or BofA to have it cash.. i was planning to go this weekend to verify coz i was also afraid if it was a scam
saw
saw
2013-09-18 14:19:32
Unknown
the check is real.  i just cashed it at my local BoA branch.  i didn't want to deposit it into my bank account in-case it was fraudulent. The bank verified the check is legit.
hope this helps.
BP
BP
2013-09-15 04:56:39
Unknown
I received a check also and checking to see if anyone else is getting them and if they are for real.  I do know that there was a class action lawsuit by a Mr Long and that Branch Law handled it, I believe ... but I do not need to be a bait and switch.  It is Bank of America and it's not like they can be trusted.
Daria
Daria
2013-09-15 04:43:49
Unknown
I received a check on Wednesday Sept, 11, brought it to BOA to cash it. They did, even though I do not have an account with them. I called the BOA and they indeed said that check is legit and that for 6 years and 6 months they've been charging me  this privacy source fees, so now- they return it... I cashed it but will hold on to this cash for a couple of months to see whats the deal? I've been scammed before, lets see if here is another one...
Valerie
Valerie
2013-09-14 16:23:36
Unknown
I called BOA (not from the number given to me) and the person on the phone asked if the envelop had their logo on it and I told him that it did. He then said it is a valid check. I don't know how having a logo on the envelop would make a difference cause anyone can copy that so I asked him if he had heard about these checks and he said yes, a lot of people have called up and asked about it and said it is valid. I am still going to take it to their bank though. I don't need bounce fees if this is not valid. I just hope they don't want you to have an account to cash it. Some banks are like that now.
Valerie
Valerie
2013-09-14 16:10:13
Unknown
I also received a check today. Of course if it is a scam and you call the number on the letter, they will say it's legit. We need someone who has cashed the check w/out a problem to let us know. I was going to deposit it but I think i'll take it directly to BOA. I still find it hard to believe BOA sent anyone money. lol
Valerie
Valerie
2013-09-14 16:07:49
Unknown
What do you mean they couldn't verify it?
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