Scam they say they have a claim on the desk and want t here my side before making their move told than to file their claim with the courts and we will take it from there funny they tried to offer a compermise I said no and hung up----this is a scam!!!

Usually collection agents call same last names looking for a relative. Not a scam.

Got a message from someone claiming to be calling on behalf of TD Canada Trust re an urgent matter.  When I called I got a voice message.  There is an actual company with that name but the number is different.  I intend to contact the police

This is CRM.

Matters related to credit issues should never be mediated over the phone. Would you buy a house over the phone? would you settle a divorce over the phone?

The purpose of a collection agency is to harass...but, more importantly, they provide the ability for lending monopolies to avoid any issues of culpability related to illegal practices undertaken.

After all, don't banks have their own collection division internally?

Collection Agencies  antagonize the debtor & deny mediation so that the debtor settles for as much as possible, in order to stop the harassment (which can fall into illegal behaviour).

If the actions of a Collection Agency does become illegal the laws that prevent such behaviour  (moderated by the Ministry of Consumer Protection), become inapplicable. Meaning there is no enforcement of law.

All that a Collection Agency must do when a complaint is filed by a consumer is to say "I didn't do that". The Ministry has closed files due to "different versions of accounts" despite physical evidence and contradictory statements by Collection Agencies themselves.

Note - in 2013 the Ministry of Consumer Protection (website) changed their recommendation from "get everything in writing" (which is the consistent recommendation provided by the Ministry relating to all other consumer = business interaction) to "follow up in writing". The implication is clearly debilitating for the consumer.

If you accept the current Democracy as it is - you must be a conservative.

Take action. Be firm. Get everything in writing and do not answer the phone.

Whatever company plant. You're on my list along with your bulsh-t, illegal and unethical "company"

A collection agency is a company that intervenes to recover money owed by people in debt. Your creditors ? the people to whom you owe money ? pay these agencies to recover the amounts you owe them. If you owe money to a company or a supplier and have not recently sent in your payment, that company or supplier can turn your file over to a collection agency. Here are some useful tips:
You must be notified in writing that your file has been given to a collection agency. Don't panic. The agency is trying to recover the money you owe its client.
If possible, pay the amount you owe.
If you are unable to pay it all at once, contact the agency and explain.
If you reach an agreement with the agency, get it in writing.
Never send cash. Make sure that you obtain a receipt for your payment from the agency.
Do you feel you have been treated unfairly by a collection agency? Although the regulations differ slightly across Canada, a collection agency is usually only allowed to do certain things. Find out more so that you will be able to protect yourself from aggressive debt collectors The complete list of what debt collectors can and cannot do, as well as contact information, are available in the Canadian Consumer Handbook.  http://www.consumerhandbook.ca/en/topics/financial/collection-agencies
For example, a representative of a collection agency must not make telephone calls of such a nature or frequency as to constitute harassment of you or your family. There are certain times when a representative must not call you at all (which vary from one province or territory to another).
Specific rules by province / territory
You can view the specific rules that apply to collection agencies where you live. Click on your province or territory to access the information from the appropriate government agency regarding collection agencies' practices:
If the following document is not accessible to you, please contact us to obtain other appropriate formats.
Alberta
What Creditors Can Do If You Can't Pay (PDF, 569 KB, 8 pages) http://servicealberta.gov.ab.ca/pdf/tipsheets ... ou_Cant_Pay.pdf
Bill Collection and Debt Repayment http://www.servicealberta.gov.ab.ca/pdf/tipsh ... t_Repayment.pdf
British Columbia
Knowing Your Rights and Responsibilities http://consumerprotectionbc.ca/index.php/cons ... esponsibilities
Business Practices and Consumer Protection Act http://www.bclaws.ca/EPLibraries/bclaws_new/document/ID/freeside/04002_00
Manitoba
Collection Practices http://www.gov.mb.ca/fs/cca/cpo/pdf/Collection_Practices.pdf
The Consumer Protection Act http://web2.gov.mb.ca/laws/statutes/ccsm/c200e.php
New Brunswick
Collection Agencies Act (PDF, 53 KB, 6 pages) http://laws.gnb.ca/en/ShowPdf/cs/2011-c.126.pdf
Newfoundland and Labrador
Collection Agencies ? Consumer Rights Pamphlet (PDF, 62 KB, 2 pages) http://www.gs.gov.nl.ca/consumer/collection/collection_agencies.pdf
Collection Agencies ? Frequently Asked Questions http://www.gs.gov.nl.ca/faq/collection_faq.html
Northwest Territories
Consumer Protection Act (PDF, 312 KB, 74 pages) http://www.justice.gov.nt.ca/Legislation/..%5 ... 0Protection.pdf
Nova Scotia
Collection Agencies Act http://nslegislature.ca/legc/statutes/collecta.htm
Nunavut
Consumer Protection Act (PDF, 312 KB, 74 pages)  http://www.justice.gov.nt.ca/PDF/ACTS/Consumer%20Protection.pdf
Ontario
Collection Agencies http://www.sse.gov.on.ca/mcs/en/Pages/Persona ... n_Agencies.aspx
Prince Edward Island
Rights and Responsabilities of Consumers http://www.gov.pe.ca/consumerservices/index.php3?number=1040133&lang=E  
Quebec
es comptes en souffrances (In French Only)  http://www.opc.gouv.qc.ca/Documents/Publicati ... Souffrance.aspx
Saskatchewan
Problems with collection agencies  http://www.justice.gov.sk.ca/problems-with-collection-agencies
Yukon
Consumers Protection Act (PDF, 527 KB, 80 pages) http://www.justice.gov.nt.ca/Legislation/..%5 ... 0Protection.pdf

Yes, but if they keep calling you after you tell them this party isn't here, that is considered abuse...

They call themselves Total Credit Recovery from Toronto, Ontario. Have been calling us for months, though we've explained to them that the party you are looking for does not live here. This is not our debt etc. They phone,  we pick it up nobody is on the other end. Or, they phone they leave a message we promptly call back and we get an answering machine. I have filed a complaint to Consumer Protection of BC and have found a mediator to stop this. They seem to have been breaking laws. The Business Practices and Consumer Protection Act says for example:

Collection from person not liable for debt or in excess of amount of debt
120  A collector must not

(a) collect or attempt to collect money that exceeds the amount of the debt owing,

(b) collect or attempt to collect money from a person who is not liable for the debt, or

(c) if a person has informed the collector that the person is not the debtor, continue to communicate with that person unless the collector first makes all reasonable efforts to ensure that the person is in fact the debtor.

If you get these calls complain to the Consumer Protection Agency in your area, or file a complaint with the Better Business Bureau.

I called back the number and got someone immediately. He called himself Mr. Pilker or something. This all reminds me a bit of Reservoir Dogs with all of the "misters". Anyway, he asked for my phone number which I gave him, then asked for my name which I then said "who are you calling for?" and he refused to say. I refused to tell him my name. He could not/or would not say who he was. I got heated said a few inappropriate things about his person, and hung up. I can't imagine that a legit company would call without a specific person in mind.

It's not "legit" if they're calling people with the wrong names, and they've been asked not to call.  Oh, and telling them NOT to call again doesn't stop them!

How does one "... Look it up onlie"?
Seriously, if someone calls me and it's just a wrong number due to fat-finger syndrome that's not a big deal.  But if someone is making random phone calls trying to "locate" someone and they call me because I have the same last name, then that is abusive use of the phone system.  In other words, if you are calling me then you'd damned well better be sure that I'm the person you are looking for because if not then you are going to have a strip ripped off of you and then I might file a report with everyone I can...just to piss you off.

To everyone above. Ever think that this company is looking for someone with the same last name or possibly you have a recycled telephone number. I have had these phone calls before.  Best thing to do is call back....see if it's ACTUALLY for you.  If not then tell them and they won't call u again. Yeesh. It's a legit company. Look it up onlie

They keep calling but I don't have VM so I just let it ring out,my phone is always on silent vibrate so has little to no effect on me at all.Only interrupts a few app games but that's about it.They could call 24/7.

Received several calls from this number. Also left on my phone as a voicemail. I called back initially. The first person I reached was a man named brian asking me to state my name over the phone so that he could match my name to his file. I asked who he was looking for and he said he couldn't release that info. Lol! Right. Total scammer. They get people's numbers and try to phish for info. Don't give them your info at all. The CRM company they say they are is NOT at that number they provide. Received several more messages asking me to return their call regarding this "urgent matter". Also was from Mr.Belfor. Adding them to my block list also and filing a report with the fraud specialists at BBB.

Well, old Mr Belfour is back to calling me 2-3 times a day, after a break of a few months, and still spouting the same robo-line about how I have ignored many calls from his company (no sh*t Sherlock!) and he needs to speak with me regarding some urgent, yet strangely unspecified, matter. The fact they are not using my name, and not saying what the urgency is about, when leaving messages, tells me this is BS of the highest order.

spam

received a message someone (Mr. Belfour)He says that I've ignored many calls from his company  and it would be in 'your best interest to return his call immediately at (855---), could not catch the rest of the number. His mouth ran like a locomotive, I don't have caller ID. He does not give a name of who he is trying to reach or what this is about.  
I don't bother to return this call, as it sounded like a scam or a debt management company fishing for customers.

Don't bother calling a person that has his pants on fire!

Just got a call from this number. Funny thing is its from the United States and its suppose to be Canadian?  Why would they call my cell when my home number is listed?  They didn't leave a message.

Basically the same as above: Credit Risk Management (caller ID unavailable) looking for my husband and asking for a call back. Rude too! Left her name (Sena or Sana Malik) and the number: 1 855 787 3808 ext 4515.

Same thing, family name correct but bogus first name. Supposedly urgent and some stupid reference number. Scam merchants.

I bought a pay-as-you-go SIM card to use temporarily for 1 month. Did not give the number out to more than 2 people. And this number calls me 3 times a day. It's obviously a scam of some sort.

Receiving calls 2-3 times a day from this number - usually around 3.30PM AST. Today, it actually went to voicemail (I usually just hit the 'ignore' button) and Mr Belfour invited me to contact him immediately, as it was in my best interest...bunch of BS.

I got the exact same message and it was auto delivered, my phone didn't even ring.  Obviously come type of scam

I've had multiple blank messages (10 seconds or so of empty space on voicemail) in the past week from this number.  No idea what it's about.  You'd think a real credit company would leave some sort of message.

Have received messages someone (Mr. Belfour) claiming to be a manager from "Credit Risk Management". He says that I've ignored many calls from his company  and it would be in 'your best interest to return his call immediately at (855-787-3818). He does not give a name of who he is trying to reach or what this is about.  
I didn't bother to return the call, as it sounded like a scam or a debt management company fishing for customers.

call from this number on my phone (cell) ... message left by a Mr Belfour? Balfore? sounds like that anyway ... says I've ignored many calls from his company (Credit Risk Management) and it would be in 'your best interest to return my call immediately' ... this phone number (855-787-3818) was left ... however no name was left for who he is trying to reach! I am assuming that this is a collection company, although this man has not mentioned what the call is regarding ... only that it is in 'my' best interest to contact him immediately. Therefore I will mark this a a debt collector - but I'm not really sure. This number - and several others, supposedly from this firm - have been marked as DNA (do not answer) on this cell, so the person carrying this cell never answers it and it eventually goes to voice mail ... the message for the voice mail on the cell states clearly ... thank you for calling the Bird House ... so no one at Credit Risk Management can possibly mistake it for a residence phone.  This number has called several times a day for the last few days. Seems like an unmonitored, computerized??? call - but I could be wrong - when they first started calling and their calls were answered there was never anyone on the line ... just a recording saying 'hold please' ... which we did not do as we figured it to be some kind of scam or other non-bird related call.

same message as cteagranny. bizarre since this was the first message ever on my phone.

Just got a call from them. Added to the blacklist in my android Blocker app

generic message - prerecorded left by a  ... mr belfore ... manager - I recommend you return my call today ... you have ignored our previous messages ... no other information given except phone number ... ignoring this one too ... lol  - guessing at company name and call type ... from info in other notes here ...

They call my phone leave a message almost daily. Some days multiple times.
don't know how to make them stop.