I forgot to add the number she left in her message was a different number than was showing up on my caller ID.

I received a call from this number. The message they left said they were from my bank, USAA. I know this is not a number associated with my bank. I called my bank and they assured me they did not call me.

This company is representing themselves as USAA.  They are not.  i spoke with USAA today and they have never used this number nor do they call their banking clients and ask questions like this company did.  Do not give any information until you hang up and call USAA directly and check with them.  There answering machine even says USAA.  Please note that they had alot of my personal information and they are not who they are claiming to be