I received two calls from this number on my cell phone. Both times they left an automated voicemail. I have an app on my iphone called, NumberCop. When this number called, it showed up as "SPAM". After reading previous posts on this page, I blocked the number.
An informed opinion.
This is NOT Rogers but a company named Global Credit. They are a collection agency with aggressive collection practices. including having their auto dialer
They call on behalf of *insert name here* regarding a personal matter (a debt that has not been paid).
The collection laws/rules vary province by province but within Alberta any debt collection agency must do the following.
1) Use the name that is shown on their licence in ALL contacts and correspondence related to their collection activities.
2) Upon request, provide you with information about the original creditor and current creditor of the debt and any details about the debt. (Note- collection agencies purchase your debt from creditors at discounted rates with the hope of enforcing the debt and collecting on it. This is where they become the CURRENT creditor.)
3) Give you a proper accounting of the debt including details and dates. (Note- If the agency is unable to provide the accounting they MUST CEASE all collection activity until they can provide the information.)
4) Upon request, provide proof of their licence and name. (Note- Request this in writing via mail.)
5) Upon being informed of such, they must NOT contact you at any and all phone numbers you use for work. This includes office, shop, or cell phone numbers.
A collection agency can NOT:
1) Call you or members of your household, relatives, friends, neighbours or your employer so often the number of calls received could be considered harassment. (Note- Though recognize who they can actually legally contact.)
They can not make more than THREE unsolicited contacts in any period of seven consecutive days, not including contacts with a third party to locate you or mistaken contacts with a third party or contacts by traditional mail.
2) Use threatening, profane, intimidating, or coercive language. (Note- I've had this happen and nothing pisses them off more than staying calm and asking for clarification of *insert expletive here*.)
3) Give any false or misleading information INCLUDING references to the police or a law firm, credit history, court proceedings, lien or garnishment, or imply that the collector or agency is part of a law firm or legal department of the collection agency or client. (Note- I've personally had that last one used against me and it's complete BS)
They can not threaten or state an intention to proceed with any legal action where the agency does not have the legal authourity to do so.
4) A collector may not threaten to physically harm you, your family or your property. If ANY collector does this charges may be laid under the Criminal Code of Canada. (Note- If this happens note the time and date of the call, call the police, and inform Service Alberta.)
5) They can NOT pursue a non-judgement (i.e it went to court) debt where the last payment or written acknowledgement of the debt is more than six years old. (Note- Six years seems like a long time but if you've been dodging them for a while you might find there is light at the end of the tunnel when you have only 1 or 2 years left where they can legally do a damn thing about it.)
By all means, remain calm and understand that collection agencies can't hurt you. if these are non-judgement debts, which they are if a normal collection agency has them, you simply need to take control of the calls. I know you aren't answering the phone so go ahead and call them back. Oh yeah, and this is important...
NEVER ADMIT TO OWING ANYONE ANYTHING!!!!!! Goes hand in hand with the last point in the second list above.
Use a phone recording app (on your smartphone) or record the home phone calls with an inexpensive phone recording microphone. If you are going to do so you must disclose to the party on the other end that the phone call is being recorded. I also recommend that you state the full phone number, extension (if applicable), and name of the person you are speaking with when advising them that the call is being recorded. This levels the field so you have a means of documenting the conversation.
Ask for the above noted information to be confirmed in writing via mail. Let the collector know you will review the information when it has been provided in it's entirety and will not discuss the matter until then.
I took the liberty of utilizing home phone security tools to block calls from the most aggressive offenders. I was willing to be reasonable with them until they start calling my home as early as 7am and as late as 10pm (because they can) countless times a day (okay, I counted.... as many as 14 times in a 15 hour daily window. Kinda blows that 3 in 7 ratio out of the water.). I had to get defensive for my sanity. They are trying to drive you insane because that is their business model. Attack you with any and all tools they have at their disposal until you cave. I guess it must work or these companies wouldn't be in business.
Pull your credit report from both Equifax Canada and Trans-Union to know the exact state of your credit affairs. You may be surprised to know that the original creditor has written off the debt. In many cases that debt is sold to a collection company at pennies on the dollar. Debt collection is a BILLION dollar industry created for parasitic profits.
I'm not saying we all shouldn't take personal accountability for the debts we incurred, but sometimes life just happens. It doesn't make you a bad person, though it likely is proof you make bad decisions when it comes to money.
If you familiarize yourself with the collection rules that apply to you and your geographic location you will have far less to fear. It's human nature to fear the unknown. Stop living in the dark about it and get informed.
Once you arm yourself with knowledge you can start taking steps to fight back. If you ask the collection companies to play by the rules they really do have to play by the rules. If you don't know what the rules are yourself it would be like never playing chess before and going up against a grandmaster. The odds are not in your favour.
This is not legal advice, nor is is credit counselling advice. Just the information and wisdom I have personally accumulated through research and experience.
Good luck with your challenges.
I don't have an account with Rogers, I've never even heard of Rogers until today; but they are calling me. So this is NOT an event of "you need to pay your bill" Why would I pay a bill with a company I do not have service with?
It is not Rogers
I dont know this number so I dont answer its probably a scam or someone trying to sell you something it usually is
I got a call for a late payment of .25 cents. Stick it up your a**!!! Is that what my "administration costs" are going towards??!
for all you "pay you bill" types on here. Explain to me, why like a few others here, I keep getting these calls. I DON'T own a Rogers cell phone. And this has been my home phone number for over 25 yrs. so it's not somebody else's problem I've inherited.
They keep calling and never leave messages !
I keep getting this call as well. I just got one now, 9:14 am on Jan 5th 2012. I dont know who to complain to.
and again. I'm on somebody's list fer sure.
called me today. I didn't answer.
AND I have NEVER used rogers for anything so it can't be a past due bill.
It is a telemarketer (but who, I don't know).
For the people saying that this call is being made because you are
late in paying your bill, you are wrong. I know because I have a
pay as you go phone. No bills. If I do not top up, I do not have
a phone. So why is Rogers bothering me? I suppose they
want to help me use up my balance so that I will have to top up
Pay your bill and you wont get these calls. I get them all the time cause i hate paying my bill lol.
And if you hate them so much, answer it and talk to them, and pay your bill!!
Definitely not telemarketers. Call them scum all you want but the only time you get called from this number is when you're late on your bill....
Anybody getting calls from this number?
Looks like Rogers Wireless. One of the numbers their auto dialer calls from if you're late on payment.
Rogers (scum)... another NEW number they call from several times a day.
It is Rogers trying to get you to sign up on a plan
Call few times
called me twice today, no messsge
I want to know where they call
They called me about 800 times today... I never answer... Im sick of Rogers phoning me
Rogers Wireless Socialist Canadians!!! I'll never pay them!!!
Who can tell? Some kind of ADAD (automatic dialing and announcing device), AFAIK. The few times they've left a message it's been garbled. Most of the time, they don't eave a message at all. Tell you what, Rogers: If you can't be bothered to have a real human being call, and/or leave an intelligible message, I can't be bothered to answer your call. Most hated company in Canada. How's that for a reputation, huh? Fired by 3 of their own advertising agencies, too. Not they fired the agencies, the agencies fired their client. Pitiful.
Yeah thing id'd t.rogers doesn't understand "no." No surprise. Remind anyone of c.manson, p.bernardo and hitler. It should. They're exactly the same things.
Who keeps calling ?
Am not late on a payment but have upgraded my phone.....and was told they were gonna do a survey on the customer service.....now I think I will answer this number, lol thanks.....
I think you mean capitalist pigs.
If you'r gonna call people name's at least get it right, their is no way a company is socialist. It goes against any common business sense.
they call me many many times a day. including hoildays~!!!!