An unorthorized charge to my checking account for $39.99 on Christmas eve.
Let your bank know right away and file a police report.

good news sophia,
It has been 12 days since I was told it would take 7-10 days for a credit/refund.  I have been allowing for holidays etc. but I plan to call again in a day or two and then close by bank accoount if nothing has happened.

Just wanted to say that I received a credit today for the $39.95 charge. It's listed as an unauthorized maker credit.  I'm not sure if the bank reversed it or if it came from the company.

ditto.  same story.  29.95 check was cleared from my account on 12/23/08.  my wife used propay as a direct sales consultant a few years back.  my wife also got a hold of someone at 866-367-7166 and they gave the same story about a refund in 7-10 days.  i doubt that is going to happen.  i will be filing complaint with IC3.gov and closing the account.  ugh!

I commented yesterday and wanted to update that I just called the number again.  I was told it was MW Billing who handled these payments.  My information was the same as Carol's above - the company who charged me was Image World - an adult website.  I was also told exactly as she was about obtaining a refund and taking 7-10 days.  She also informed me to contact my bank and issue a fraud report on this company.

Sophia and others, please contact this Detective Flynn as Sandy has suggested.  I sent him an e-mail with the info requested and got a response from him the same day.

I found this charge on my checking account for $39.95.  I have contacted my bank but not filed a police report.  I did file with the IC3 website as others have suggested.

I too was a CMC and used Propay.  My account has been closed since 2005.

This is my second post.  I eventually got through to someone at this number when I called very late at night and also very early in the morning.  I was told it was a third party billing company called "M Billing".  I did not give my name just the reference number on the charge that my bank gave me.  She was able to provide my name so at least the reference numbers actually correspond to something.  She also told me the charge was from IW Subscriptions which stands for Image World. (an online company)  I told her I had not made this purchase.  She said she would put through a refund and put a block on it so no further charges would go through to my bank.  I was told it would take 7-10 days.  We shall see though I have my doubts.  I will probably still change my account at the bank.  I also reported it on the IC3.gov website.

I just got a charge (a substitue check) for 34.99 directly out of my checking, and yes, i used Propay for Tastefully Simple years ago (about 6years now)..... i'm going to file a claim as well.  The check said IW subscrptions the number listed 866-367-7116 rang busy.  urgh!!!!!

That is my comment posted earlier on this site.  I have never used ProPay and have never been a consultant for Creative Memories-so this can happen to anyone.
My bank said to check your account activity everyday!

I had an electronic check presented to my bank for 24.99 on 12/24.  When I called the bank they gave me a reference number and the phone number of 866-367-7116 and said I should call them.  Naturally all you got was a busy signal.  The phone company said I should recall the bank and get a city and state etc. for the number.  I also am a former Creative Memories consultant and used propay.

Same thing happened to me for $39.99 on 12/23. I used ProPay briefly about 6 years ago. The puzzle is starting to come together.

I used to sell Creative Memories years ago. I used to use ProPay to process credit cards. I stopped selling in 2004/2005 and I guess I never closed out my ProPay acct. Fast forward to today and I see $29.99 debited from my checking account. I called my bank who said a check was presented and paid. It was an online check. I did not authorize this charge. I had to go to the bank and closee my account and open a new one. On the computer generated check that was paid was a phone number 1866367-7116. I called the number. It was a company who said they processed payments for IW subscriptions. They said I order a subscription to an adult website. Yeah, okay, married mom to 2. Anyway, I looked into it more and I spoke with a Detective Flynn at the Pitt County Sheriff's Department who is working the case. He said it seems that most of this activity can be traced to ProPay. It seems that records have been stolen in the last 1-10 years. I am writing this here to ask anyone who is a creative memories consultant and who used ProPay to keep an eye on your bank statement. IF you see a check with an odd check number or an amount like $24.99, $29.99 or $39.99 to please contact your bank and close the account. Also follow up with a police report and a report to the FBI internet crime division at IC3.gov or call you local FBI office. Please feel freee to contact Detective Flynn at 252-902-2767. Pass the word around. Propay said they are aware of the investigation but they are not confirming a breach yet. It's not just Creative Memories, it's also Mary Kay and other direct selles who have used ProPay.

An unorthorized charge to my checking account for $39.99 on Christmas eve.
Let your bank know right away and file a police report.

an electronic check for 24.99 cleared my checking account for IW subscriptions, with this phone number, I called the number several times and get only a busy signal. Other research on the internet shows that this is a fraud scheme and I'm filing a fraudulent check claim with the bank and reporting it to the police

I also saw a charge on a bank account I haven't used in years. I had a propay account from years back as well that I honestly have no idea if I closed or not. I had a charge of $39.99 which overdrafted my account! So they bank closed the account and is doing an investigation. Propay has information listed about the scam on their website. https://epay.propay.com/tutorial/fraud_alert_ACH.aspx

I am a director with Mary Kay and have personally been in touch with about 6 other MK people that have had similar charges (and know of at least 10 others personally).  We have been instructed by Mary Kay to contact the above site (www.ic3.gov) to file a report (besides contacting your bank and closing your account).  I have only noticed one other person at this site NOT affiliated with Propay so far.. and we should always be careful with our info, however, I believe this is largely a Propay issue.  Just thought I would share.

PLEASE READ!  If you are a victim of this scam, there is a Detective working on this case.  Here is his info:
 
Detective Flynn
Computer & Financial Crimes
Pitt County Sheriff's Office
phone: (252) 902-2767
email: dbflynn@pittcountync.gov

Detective Flynn is asking everyone to file a complaint with the FBI Internet Complaint Center at www.ic3.gov.  They are working with him to track everyone involved and total dollars lost.  Also, please email him your info.  Include your name, address, phone number, dollar amount lost and your bank name.  

Let's help Detective Flynn build a case big enough to get something done!

I also had a check withdrawn from my checking account to Payment Systems for $39.95 on Christmas Eve.  Only get a busy signal when calling the 866-367-7116 number.  Interesting on the ProPay info, as I used to be a Mary Kay consultant years ago and used them.  I did file a complaint with the FBI Internet Crime Division www.IC3.gov as someone suggested above.  I highly recommend everyone files a complaint with them and maybe something can be done to catch these losers!