866-375-9724
Stephanie
Stephanie
2011-09-19 20:41:26
Unknown
Forgot to add that I have NOT had comcast come out and have not called for anything in months.
Stephanie
Stephanie
2011-09-19 20:37:27
Survey
Called the number back to ask them to stop calling. The number told me to contact Comcast @ (800) COMCAST. Called Comcast...got put on hold for 10 minutes for a representative. The representative that answered put me on hold for another 10 minutes bc it directed me to the wrong region. They ended up asking me to call back bc they couldn't get through to my region by phone and gave me the SAME NUMBER I CALLED IN THE FIRST PLACE!!!!!!!!!!!!!!! AAAAAAAAAAAGGGGGGGHHHHH!!!!!!!!!!!!!!
NA
NA
2011-06-06 21:01:39
Unknown
I just received a call from this number and they hung up upon answering.
Marci
Marci
2011-06-06 21:01:39
Unknown
stop calling!!I will not answer.
Dee
Dee
2011-06-06 21:01:39
Unknown
I also do not pick up calls from people I don't recognize on my Caller ID.  Glad  to hear it was from Comcast as I did recently have work done but they could at  least leave a message!
Fred in PA
Fred in PA
2011-06-06 21:01:39
Unknown
I had a hang-up on my cell phone from this number.  I called it back and it says that it is a Comcast customer satisfaction survey.  Judging by comments on the net, it's clear that this is a survey company hired by Comcast to conduct a post-installation survey.  I did have a Comcast installation in the last week.  The reason for the hang-ups is that the machine that dials the phone for the survey company dials more numbers than they have people to answer them.  The idea to to keep their workers busy.  So they dial 20 numbers when they have only 10 phone workers, on the theory that 10 of them will be busy or not answer.  However, if 11 numbers pick up, they don't have anyone to take the call and so they just hang up on you.  Obviously the company controlling the machine can program the machine to make as many calls as they want - in other words they can control the "annoyance factor".  These guys seem to value their own wallet more than their customers.
The way I view this is that they are taking advantage of poor consumer protection laws to annoy 1000's of people a day in order to save themselves a few dollars on their minimum-wage labor.  If this outrages you, consider writing an email or calling your congresspeople.  You can also call Comcast customer service and tell them that you are annoyed by their survey company.  Many phone calls equals action on Comcast's part.  Good luck!
Fred in PA
Fred in PA
2011-06-06 21:01:39
Unknown
Received a second call today from this number.  When I answered, they just hung up.  I decided to call Comcast.  After being transferred to a second operator, he listened patiently to what I had to say and offered to put me on their do not call list.  I said that was fine, but I wanted to have a message sent to someone who could do something about the issue.  Again, he patiently listened while I explained that Comcast had hired a company to do the survey in order to increase customer satisfaction, but that the survey company, by acting irresponsibly, was creating a great deal of negative publicity for them instead.  He took all this down and said he would forward it to his manager.  It's all I can think to do for now.  Remember - more calls equals getting something done.
Fred in PA
Fred in PA
2011-06-06 21:01:39
Unknown
The company that is making the calls is 121 Direct Response.  Website 121DirectResponse.com, where you can get the president's email and their direct phone line.  Call and complain!
kjk
kjk
2011-06-06 21:01:39
Unknown
it is a Comcast customer satisfaction survey
Josef D
Josef D
2011-06-06 21:01:39
Unknown
I have blocked this number from my cell phone via Verizon. I have also forwarded a complaint to Comcast.net
ed
ed
2011-06-06 21:01:39
Unknown
i called comcast.if we all call comcast  then they must do somthing about it.every time they call. call comcast slam comcast with calls
Larry in Napa
Larry in Napa
2011-06-06 21:01:39
Unknown
I get calls almost everyday from this number.  I told Comcast about it that I wasn't happy that they call my cell phone everyday and they said "we will look into it".  Right!  Thanks to Fred in Pa on his comment I searched out 121DirectResponse.com and got a toll free number under "Contact": (800) 371-1300.  At first they wanted to deny it (very rude person) then they said they would take me off their call list.  We'll see what happens.  Comcast should really involve themselves in this and get it stopped.  They're going to lose some customers.
Joel Leckron
Joel Leckron
2011-06-06 21:01:39
Unknown
received a call from the number, no voicemail message left.
zigfisher
zigfisher
2011-06-06 21:01:39
Unknown
Pretty much the same shizznit.Commie Cast?Yeah,I'm Happy,they slowed me down and took $25
offa my bill....wish they could slow it down some more,for half the price....I don't want to talk to them either,I have too many "friends" already.....
3jays
3jays
2011-06-06 21:01:39
Unknown
I got a call from this number and never left a message
w shumate
w shumate
2011-06-06 21:01:39
Unknown
I am getting hang-up calls from this number.  Annoying as all heck!!
Jamie
Jamie
2011-06-06 21:01:39
Unknown
It's Comcast.  They are only calling if they did a job for you.  If they did a job for you, they deserve feedback.  They aren't soliciting you.  Answer your phone, give the feedback, it's the respectful thing to do.  They are just trying to run a business, geez people.
Ram
Ram
2011-06-06 21:01:39
Unknown
I had an installation from Comcast a week and a half ago and I have already started receiving these calls....COMCAST is giving out YOUR number and name to telemarketers and some calls are from them...COMCAST has no right to give my phone number to anyone else without my consent.
Shar
Shar
2011-06-06 21:01:39
Unknown
I am in complete agreement with you => nobody likes telemarketers calling their cell phone and running up a bill by using minutes not meant for them.  I, too am sending an e-mail to our atty general per your information.  thank you!
Van Phan
Van Phan
2011-06-06 21:01:39
Unknown
they have been calling me non stop. Terribly annoying!!!
Harry Houdini
Harry Houdini
2011-06-06 21:01:39
Unknown
Yeah, I got a call from someone but no one said anything when I answered.
lindy
lindy
2011-06-06 21:01:39
Unknown
Called no message.
mitsy
mitsy
2011-06-06 21:01:39
Unknown
I receive calls from this number but am typically not at home when they call (day job)... Working from home today, I was able to pickup when they called, but there was dead air on the line..
ted
ted
2011-06-06 21:01:39
Unknown
I have 4 calls in 2 days from this number.  Never a message.  Not picking it up
private
private
2011-06-06 21:01:39
Unknown
i received a call from this today...
I did not pick it up.
Mahesh
Mahesh
2011-06-06 21:01:39
Unknown
This number is of COMCAST
Stevey B
Stevey B
2011-06-06 21:01:39
Unknown
2 times yesterday...what's the dilio whit dat?

Don't need it. Chewing up my mins.
Mike
Mike
2011-06-06 21:01:39
Unknown
Called last night around 10pm. I didn't answer.
Vijay
Vijay
2011-06-06 21:01:39
Unknown
I just got a call from this number and they hung up
Vicky
Vicky
2011-06-06 21:01:39
Unknown
This numbers been calling me every few days for a month. Never a message. I wish they'd give up.
1-701-671-9447 1-561-240-5425 1-604-310-2255
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