I Think some of the Customer Service Representatives for ACSI  approach is unprofessional in order to put fear in the debtor to pay what they owe, but I believe this company is legit. By all means do your homework and check out everything for your self because I am....Im doing my research now as I embedd my comment into this message box..

I have received messages from ACSI in Nashville, TN. The gentleman identifies himself as Phil Dyer. He claims that I have an outstanding debt from student loans. These debts have been resolved with U.S. Department of Education. I have sent documentation stating this (probably a mistake) and have been ignored and I still receive Consolidation Loan Application and Promissory Note forms from ACSI. I do not wish anymore calls concerning this matter.

This sounds like a hoax company- they called my sister while I never received anything in mail or even a phone call! I told her not to ever pick up their call again. if they want they can call me

Well, looking at your spelling you certainly do need more school. I hope it helps.

Been getting rude calls all day at work telling me to get ready for court over a two hundred dollor loan from pacs sun or something like that I've never had a loan or bank account

sorry, the site is www.loanconsolidation.ed.gov

This is my 2nd go round with this company and Bernard King. I successfully rehabbed my loans with them last year making a payment of $100.00 a month for 6 months. The loans were then picked up by a legit loan provider, but the payments quadrupled and I defaulted again. After a year, Bernard King started calling me again. This time, he wasn't AS nice as he was last time and had a bigger sense of urgency. He's referred me to www.studentloanconsolidation.ed.gov which is the last gasp effort before the government's big guns come after me and sue me. According to him, the above site (federal program) can consolidate my loans which will get them out of their seriously defaulted state at which time I can apply for a hardship deferral until my situation improves and I can start paying.
This is my sincere advice: do not play games with your federal student loans (or private education loans for that matter. They can and WILL sue you-trust me). I've tried to pretend like they don't exist until "I make enough money", but the best thing to do is contact the servicer or collections agency and work something out. If you make a good faith effort to figure something out, they will work with you, or NOT....and if not, you'll know where you stand, which is better than being in the dark pretending they don't exist.

you obviously work for them a**hole

Got a VM from Matt Clark 866-376-7835 x 1102 in a very deep voice stating that he was trying to locate address and telephone number for me - really, because I have received absolutely nothing in the mail and have lived at the same address for 4 yrs and own my home. Others reported it was collection for student loans so probably the case - ACS.  Quit paying my student loans and filed a complaint after I received confirmation from the US Dept of Education that additional "loans" were put under my SSN for time periods that I was not in school -- over $10,000 alllegedly paid to a university that I had previously attended.  I had started to question when thinking that surely my loans had by now been paid in full as they had never been deferred. Had to get confirmation from that school that I did not attend for those periods and was not ever enrolled for those semesters.  This is absolutely ruining my credit and thought was taken care of because I have not heard from anyone in over 6 mos and now the calls have started again and will con't to have to follow up on my complaints to US Dept of Education and State Attorney General.  

If anyone else has issues -- contact US Dept of Education and they can send confirmation of any and all loans under your SSN and where it states the monies were issued and for what enrollment semesters.

I'm so happy for you idiot that you got someone nice to talk to and deal with and that they helped you get back on track but for some of us people that get a hold of rude a** idiots that refuse to help us and are just down right hateful, it doesn't benefit us at all so take that to the bank and stick it up your a**!!!!

F*** you Kel

I just got a call from these people...asking for my deceased EX husband..woman sounded all urgent...wouldnt not say what ACSI stood for but wanted me to give her all sorts of information about my EX husband.
Further more regarding this post ...if you are in the military you are protected while you serve from any judgements , garnishing etc under the protection of the Sailors and Soldiers Act...go to your HR person or what ever its called in the Military and make them aware of the situation. Before any collection company calls you , you would of gotten a letter from the organization or institute that issued the loan...do not be followed by PHAMTOM COLLECTORS....what I have no idea of is how or where to report them its been a while since I was a credit counselor. Also ...you can tell them to only contact you by mail...that they are not to call you again! If they contact you , report them, find out where, and they will fined, if they are legitamate...which I do not think they are since I heard a boiler room back ground noise..which indicates they are scammers! God help us all1

This agency ACSI (1-866-376-7835) is a debt collection agency. I deal with them to get my defaulted student loan back on track, I deal with Mike Davis (ext. 1110)who has been very nice and helpful, even helping me to know what I need to do after I catch up because I want to go back to college for my BA. DO NOT ignore these guys because THEY WILL garnish your wages which will cost you three times more than if making the payments on your own, they could also take your income tax refund. Once you are garnished it's too late to make arrangements of any kind!! If you pay your defaulted loan payments on time for 9-10 months you can earn your student financial aid rights back and be eligible for the low-income repayment assistance and other very helpful programs. You can't hide from the FEDS, they will make you pay your student loan back somehow, ACSI is your last option before you are left with 0 options.

Would love to get caught up, if I had a job. I figured feeding my kids and having a roof over my head was more important. Please try to be a little less ignorant.

They also handle delinquencies of other types, not just student loans.

Yes, I am now out of the program, I paid my loan amounts on time for 10 months, Nelnet bought my student loan from ACSI and now I've got my loan back on track and I've got my financial aid rights back so I can start my BA degree. It wasn't easy but I did it.

I agree..they have been extremely helpful to me and very nice. I am now in the process of catching up my student loans.

Twice today I received calls from number 702 939 8305 . Each time I answered nobody answered so using caller ID I called the number and a very rude female asked what number I was calling from and said the calls I was getting were computer generated. I asked who was calling and hanging up., she said Allied. I asked who Allied was and she said ACSI . I asked who ACSI was and she hung up on me. Now I know: a collection agency.  I just purchased a pre-paid phone and they are obviously looking for the previous owner. I am changing my number!!!

Are you done with the program??? Did they do what they promised????

Interesting.... I receive messages from them and I have never taken out a student loan... thus I don't owe one... hmmmmm

Caller left a voice mail message.  Caller was male with strong deep voice, said his name was "Mike Davis" and for me to call (866) 376-7835 x1110.

I haven't received a call from them persay I actually got there info from my lender when I tried to enroll back into school. I was refre to them about my loans and I came across a Bernanrd King. He has been very helpful to me and pleasant I ahve been with them from since March and I am getting back into school for come February. So I will let you know about the company if and when I start school.

I had the same call, but the extension was different (1101). The caller said my name was given as a contact name. I returned the call. The message was from the "ACSI Student Loan department".  ACSI is Automated Collection Service Incorporatd.  When I asked them what they did, they asked for my name. I said I wouldn't give my name without knowing who they are... They hung up.

They have been incorrectly calling me for years...no matter how many times I tell them they have the wrong individual, they can't seem to fix their computer system.

A man from this phone number, "Phil Dyer", (extension 1111) has been harrassing me, telling me I owe on my student loan. He said it is in default and that I have to pay him $450 a month to catch it up. He told me my loans were sold to the company he works for. HOWEVER, I called my original lender and my loans are still in deferrment and have NOT ben sold to anybody. So he either has the wrong person or is a scammer.

Anthony Jackson called my cell phone--I don't know how he got that number--looking from my son.  He didn't identify what ACSI was or did, but left an account sounding number.  After reading Carly's comments, not sure I would call back.

I received a phone message addressed to both my husband and myself stating that it was critical that we contact them at this number. The extension was 1112 and Bernard King was the contact's name. When you call the number and type in the extension, this deep, husky voice comes on and says that if you were contacted or received a letter from ACSI then it was very critical and urgent that you contact them...Or he requests that you leave your name, social security number, and phone number on his voice mail.  In the message on my answering machine he even gives a case number for you to reference when/if you call them back.  I plan on calling them and will update any new info as it becomes available.

This man by the name of Ron Powell calls looking for my sister and states it is an urgent business matter.  He gives the number to call him this number, 1-866-376-7835, ext 1101 to relay this message to my sister.  He also states he is in Nashville.  He is not looking for me personally.  I have no student loans anymore so I'm not worried but have no idea what my sister may have done.

Almost identical to the last comment.  A man named Ron Powell Called my husbands phone which used to be my brothers who now lives out of the country.  He asked for my brother and my husband told him that he lives out of the country.  He sounded intimidating and said that it is urgent that my brother call him but won't say what it is about 'a personal matter' and that he only has a couple of weeks to call him befor the situation gets bad.  He says he's from ACSI and leaves the number 1-866-376-7835 ext 1101.  I wanted to know what ACSI was so I googled it and am glad that I did befor I call my brother

The man by the name of Phil Dyer had called my work several of times I have ask him to  quit calling I have threaten him I dont know what else to do.  He said he is from ACSI collecting for a student loan.  I need to know their address because I want to sue them for harassing me.