you are useless. i am in texas and have never heard of rogers.

FOR FACKS SAKE. loser.

The only thing this company knows is how to harrass you day and night. What they do deserve is envelopes of Anthrax spores and boxes of pipe bombs as payment for an inferior, completely unprofessional service.

Please be careful with any calls recieved from NCO or these parisites named Janina or Miranda. They are both horrible liars and will do whatever it takes to get whatever it is they need.
Get to the source when you can and always record names, dates and times when places and people like this call you.

You sound Like a rogers lacky my Guess would be you are employed by NCO as well! in fact its prolably Miranda or Janina herself well Rogers tends to push everything off on antoher dept the primary number that is called can NOT be changed at all and this is not told to the customer.
I cant count how manny calls I had where I have to tell them you have to call customer care (who realy does not care) 90% of all rogers business is outsourced and is not in fact rogers at all but companys who act on behalf of rogers. so You get pushed off to the cxc line who push's you off to tech support who might push you off to retention!
I have had 10's of thousands of accounts in my 4 years at NCO (on behalf of rogers/fido) where the customer has in fact made arrangments already but because its a dialer system it does not take them out of the system untill a day later. Or where the coustomer has been with Rogers for 4 years or more and has NEVER missed or been late on a single payment then as soon as they are late on one payment we start calling to find out when they will be paying it!
Then they was the system is set the customer will get another call the day before they are supose to make the pymnt as a "reminder call"  It is harassment if you have made arrangments already and still recieve another call and I encourage everyone this happens to to contact Rogers office of the president your local MP and if you can take the time to file a lawsuit chances are you will win! Also send a personal call/email to Bob Disante whos contact info is listed above oh or you could send it to miranda.deveau@ncogroup.com im sure she will get it there! :)
Another thing Rogers is terriable for is your first bill. say on jan 1st you started the contract there first bill would go out on the 3rd but they never send there first bills on time because its not a full billing cycle. However you would still get the calls as soon as your bill is 2 days late and of course they would blame canada post because then again it push's the blame off their shoulders!
so in closing I would just say DONT go with rogers there are so manny other more reputable cell phone companys out there now that they are slowly going down. And next time you get a call from a rogers employee have them remove your home number from file and see if you can find out exactly what company they are actualy calling from.

If you don't pay your bill, you will be called to arrange payments.
If you do not know who they are calling about and you answered on a landline, tell them to please remove the number, it will be removed.
If you do not give a firm arrangement they will call back up to 5 times in a day (Canadian law allows this, per line)
All you need to do to have the calls stop is confirm it is you, tell them the amount, the date and the method of payment and the calls will stop completely, unless you miss your arrangement.

You have to be over 18 to sign a contract with any company, so being an adult, act like an adult, take 45 seconds out of your day to deal with business you are responsible for and get it dealt with.

I agree, it's annoying as hell, but it's life, deal with the issue and it will easily go away.
The only reason the calls go out is because you're behind on your bill, and it hasn't shown in their system.

It's a simple solution, you are just making it a bigger deal than it needs to be.

If they are calling the wrong cell phone, speak to them and have them change the primary contact number.
If you're not getting your bill, confirm your address, if that doesn't work, bother Canada Post.
Just deal with the issue, that's the way to make these things go away.

Just some common sense.

In regards to your statement about receiving calls when your not a customer, what happens is a customer is required to provide an alternative contact # when they sign up for service. Weather you know that person or its a wrong # on rogers records isn't known until the situation is discussed then the # can be removed from the record if the home owner request it. Easy as that

Mr Mike P hello I was a employie of that place you are talking about N.C.O financial services and I had worked under Miranda Deveau and could not aggree with you more about the fact that she would lie to you on a call! I was just let go unjustly due to a call if you would like to chat sometime contact me at tdepasquale1@hotmail.com we can go from there I hope you can put them out of business!!

get this.....after ignoring these calls for some time they pulled a fast one me. Rogers can call you and make it seem like somebody from your address book is calling. I picked up the phone thinking it was one of my buddies and it was Rogers....."please hold for the next rep" Total Bu***hit!

Go f*** yourslef taxi you debt slave.

Hi I just called back this number and it brought me to Rogers Credit and Account department.  She asked me if I needed help with something and I said 'no, you called me, and i'm just calling back'  and she said 'well it looks like your account is current so we were probably calling you as a courtesy call to confirm if your address is correct'.  I have no idea why they needed to confirm my address, but I did and she said she'd make sure I don't get anymore calls from their automated service.  So maybe you can call it back and request to have the automated calls stop.  I hope this helps!

Rogers Wireless A/R

Will call incessantly. Sometimes back to back, I've even had 4 calls in a row and 12 in one day. Finally answered after being harassed for a week.

You owe us money
I owe you nothing yet as I still don't have a bill
We sent your bill on Jan 27
I only signed up on Jan 28 and my online account shows no bill
We'll send you a new copy
Just update my account and stop calling me. You won't get a cent until I see a bill and can verify the charges
Would you like to set up an auto payment plan
In your dreams!

Eventually they updated my account and to my amazement there were bogus charges. So Rogers, for trying to take advantage of me, F*** You!

Got a call from 866-417-9498, claiming they were Rogers wireless but I verified with Rogers that this number comes from outside Canada.

They were claiming that I had an outstanding bill and wanted my credit card information.

Do not give them any information!

I get junk calls from 866-417-9498. Today is March 11, 2010. I programmed my BlackBerry to to
show it as a junk call and so hit the stop button the second it appeared again today.

Yes, I get these calls, yes, I owe them and NO, I'm not paying them a cent, I've paid enough already. Let them call as many times as they wish, I'm not answering. And even if I answer, I'll tell them, I can't come to the phone right now cos I'm dead.

I've had five calls from this number in the past five days, including one just a few minutes ago.

9 calls from this number in just over 24 hours. Finally answered the 9th call and no one was on the other end. Phone and account are less than a month old. Piss off whomever you are!

Rogers (scum) tried calling 5 times yesterday alone... 4 times so far today!! I like so many really hate Rogers... Canada CRTC is to blame as we have only 2 monopolies to pick from - Rogers or Bell. (all others have to run using either system)... We also pay more for cell phones and internet then almost every other country in the world.

I think i will go back to using smoke signals

.

This is Rogers (a Canadian telco). You have probably not paid your wireless or cable bill if you are getting a call from this number.

ya but what they dont know is im not paying them nothing..lol

I am tired of getting calls from this number and the 416-645-2105 number whch is probably from Rogers - dont they realize that people arent going to answer if they dont identify where they are calling from. Rogers is getting to be very annoying lately !! I am quitting this company as soon as I can!

As others have surmised - it is indeed Rogers. The cycle is interesting - first a call to one's mobile and then to one's land line (if there is one on file). utomated dialing of course and it begins Approx. 17 days before the next billing cycle. This is , imho, an invasion of privacy and an abuse of the business relationship. I have been invoiced, I know  I have a bill to pay, I have ALWAYS paid my bill (for over 14 years). It is comparable to the power company flashing your lights to remind you to pay your bill.

1(866) 417-9498 has been calling me numerous times. I am dealing with an insurance company, thinking it was them, I picked up the phone when this call came in. It was ROGERS and the guy asked to speak with a person named Paul Donnelly or something and since I picked up that call they have been calling at least 4 times a day, twice in a row. I will pick up the first time and tell them they have the wrong number and the second time I tell the SAME person they STILL have the wrong number. It's so completely aggravating and it's unimpressive that they can not record that they have the WRONG number.

This is not Rogers - total scam. Had this number dial my telus phone, to ask for my roommate, who is a roger's client. He asked them to call back on his phone but they didn't even know the number. Funny, his service provider not aware of his number...SCAM!

Love this website, making sure to delete my home line off their files so if they don't get, they don't get me.

Yup, one day late with your rogers bill and they start harrasing you. I want to puke every time I see a rogers sign, comecial, store etc.. The biggest bully krap company in Canada!!!!!!!!!

SHEEEEEIT..
1-416-645-2105 AND 1-866-417-9498 AND 1-800-265-2703

BEEN CALLING 6 TIMES A DAY FOR THE LAST MONTH OR SO

MOSTLY THE 416 NUMBER THO..

ANYONE KNOWS HOW TO BLOCK A SPECIFIC NUMBER ON UR CELLPHONE??

you people are all useless... if you're getting calls from Rogers it means you're paying your bill. If you did, then the calls will stop. If you paid late, then let this be a warning. If you're not paying, and continue to not pay... STOP COMPLAINING!!!! FOR FACKS SAKES!!!

hey taxi, my son gets these calls on his phone all the time.  the funny thing is, his phone is part of my wife's package and my wife doesn't get any calls.  Also, we do pay our bills on time and still our son gets these calls.  Can you explain this?

I've never been a Roger's customer in my life and STILL get these calls. One  from 866 417 9498 at 9 p.m. last night, one from 416 645 2105 at 8 a.m. this morning! It sounds like picking up the phone doesn't do any good. Who's had luck with stopping the calls and how?? Funny how there wasn't a comment on this site for over a year and now half a dozen in the past few weeks, maybe they've just started doing this again.

I get these calls too, and I AM a Rogers wireless customer. I pay my bill by pre authorized credit card payment every month so there is absolutely no reason for them to be calling me. They also never call my mobile number, so it can't be that important.