866-595-6803
mark
mark
2012-03-13 19:50:07
Unknown
Have you been receiving harassing calls from WA, FL, CO with the numbers 509-590-4325, 239-214-2181, 239-214-2288, these belong to a company in Oak Brook, IL called Enterprise Recovery Systems or ERS.

http://www.ilsos.gov/corporatellc/CorporateLlcController


This company does collection work for the US dept of education
http://www2.ed.gov/offices/OSFAP/DCS/collection.agencies.html

This company is run by a Mr. Scott  J Nicholson, who graduated from the university of wooster in 1985, and now lives in Darien, IL at home at [removed]

If you wish to file a consumer complaint with the Illinois Attorney General, you can by writing here:
http://illinoisattorneygeneral.gov/consumers/conscomp.pdf
http://illinoisattorneygeneral.gov/pressroom/index.html


Or you can call him at work at 630-574-3113, you can also try reaching another executive, Sam Thomas Tornatore at ERS, as he also can reached at the 630-574-3113 number to let them know you are annoyed by their phone calls.


Here are the board members at ERS, you can let them know you thoughts
http://ersinc.com/meet-the-staff/
rg
rg
2011-10-12 02:04:55
Debt Collector
I have some information for anyone dealing with this issue.  For two years now I have been recieving calls from a company called Enhanced Recovery Corporation of Jacksonville FL and they are asking for a person named Yosef (cant pronounce or even spell last name).  I am a 5th generation Texan with an accent to match, clealy not arabic,  I beleive Enhanced Recovery maybe related to Enterprise Recovery for the following reasons.  Last night I received a call from a number with area code 817, which is in my area.  The number showed up  as 817-349-2076 (a leased "phantom" number to hide thier own number, keep reading.  After two years I decided to play their game and said yes this is Yosef,  at which point she devulged date of birth, ss number and name of original debtorr which was ITT Tecchnical Institute and  she began to offrer a "repayment" plan at which point I started laughing and said, lady, does my accent sound like someone named Yosef?  She got really mad and immediatley hung up.

 

Here's the good part.  I called that 817 number back and asked for the company name, and it was Enterprise Recovery Systems.  Then I logged on my Verizon account which keeps a log of all incoming and outgoing calls.  The log showed that when I dialed the 817 number it was re-routed to 904-891-9704 in Jacksonville FL.  (what a coincidnce! the same area code and prefix as Enhanced Recovery)  When you dial the 904 number you get a message which says it does not accept incoming calls and disconnects.  Four minutes later I get a call, id showed the same 817 number, asking for Yosef.  I asked where they were calling from and they said Chicago.  I explained the whole story to no avail.  Today Enterprise Recovry called again, the caller id showed  "restricted" and I got a more friendly agent who said he was in Oakbrook IL.  I told him I had worked for a company whose corporate office is in Oakbrook and now the agent's debt collector mask comes off and we have a freindly discussion.  Here's the kicker, at the end of the call he told me that as soon as I started talking he knew he had the wrong person. So, let's see if they really delete my number.

 

I say if you cant beat 'em, join 'em and have some fun with it, I certainly did.  And PLEASE, no replies about FCC, FTC, call blocking, Attorney Generals, blah blah blah.  It's been going on for two years!  I have a tremendous amount of tenacity and already know all of that and when I find Yosef myself I will be beating the living snot out him for using my number, well, actually for thinking he deserves a free education at my expense.
annoyed
annoyed
2011-06-06 21:02:36
Unknown
I get a call from these people at least once a week.  They are calling the house phone which doesn't even belong to me and I NEVER give out as my number, EVER !! What the hell do they want ?? I don't have ANY past bills that haven't been paid and all credit cards and car payments are up to date and never been late !!
Only thing I can think of, is that they are trying to scam money from me but I can't get anyone to answer when I call it back.
Oh well ... Screw 'em !! Send me a letter in the mail or leave me the hell alone... You aint gettin' s**t out of me !!
John Johnson
John Johnson
2011-06-06 21:02:36
Unknown
they keep calling me and i dont know why
Tommy
Tommy
2011-06-06 21:02:36
Unknown
866 595 6803 -  No names identified by the caller just a vague message declaring this is not a sales call.  Called 02/16/09.
annoyed
annoyed
2011-06-06 21:02:36
Unknown
I get a call from these people at least once a week.  They are calling the house phone which doesn't even belong to me and I NEVER give out as my number, EVER !! What the hell do they want ?? I don't have ANY past bills that haven't been paid and all credit cards and car payments are up to date and never been late !!
Only thing I can think of, is that they are trying to scam money from me but I can't get anyone to answer when I call it back.
Oh well ... Screw 'em !! Send me a letter in the mail or leave me the hell alone... You aint gettin' s**t out of me !!
annoyed
annoyed
2011-06-06 21:02:36
Unknown
I get a call from these people at least once a week.  They are calling the house phone which doesn't even belong to me and I NEVER give out as my number, EVER !! What the hell do they want ?? I don't have ANY past bills that haven't been paid and all credit cards and car payments are up to date and never been late !!
Only thing I can think of, is that they are trying to scam money from me but I can't get anyone to answer when I call it back.
Oh well ... Screw 'em !! Send me a letter in the mail or leave me the hell alone... You aint gettin' s**t out of me !!
annoyed
annoyed
2011-06-06 21:02:36
Unknown
I get a call from these people at least once a week.  They are calling the house phone which doesn't even belong to me and I NEVER give out as my number, EVER !! What the hell do they want ?? I don't have ANY past bills that haven't been paid and all credit cards and car payments are up to date and never been late !!
Only thing I can think of, is that they are trying to scam money from me but I can't get anyone to answer when I call it back.
Oh well ... Screw 'em !! Send me a letter in the mail or leave me the hell alone... You aint gettin' s**t out of me !!
annoyed
annoyed
2011-06-06 21:02:36
Unknown
I get a call from these people at least once a week.  They are calling the house phone which doesn't even belong to me and I NEVER give out as my number, EVER !! What the hell do they want ?? I don't have ANY past bills that haven't been paid and all credit cards and car payments are up to date and never been late !!
Only thing I can think of, is that they are trying to scam money from me but I can't get anyone to answer when I call it back.
Oh well ... Screw 'em !! Send me a letter in the mail or leave me the hell alone... You aint gettin' s**t out of me !!
annoyed
annoyed
2011-06-06 21:02:36
Unknown
I get a call from these people at least once a week.  They are calling the house phone which doesn't even belong to me and I NEVER give out as my number, EVER !! What the hell do they want ?? I don't have ANY past bills that haven't been paid and all credit cards and car payments are up to date and never been late !!
Only thing I can think of, is that they are trying to scam money from me but I can't get anyone to answer when I call it back.
Oh well ... Screw 'em !! Send me a letter in the mail or leave me the hell alone... You aint gettin' s**t out of me !!
annoyed
annoyed
2011-06-06 21:02:36
Unknown
I get a call from these people at least once a week.  They are calling the house phone which doesn't even belong to me and I NEVER give out as my number, EVER !! What the hell do they want ?? I don't have ANY past bills that haven't been paid and all credit cards and car payments are up to date and never been late !!
Only thing I can think of, is that they are trying to scam money from me but I can't get anyone to answer when I call it back.
Oh well ... Screw 'em !! Send me a letter in the mail or leave me the hell alone... You aint gettin' s**t out of me !!
annoyed
annoyed
2011-06-06 21:02:36
Unknown
I get a call from these people at least once a week.  They are calling the house phone which doesn't even belong to me and I NEVER give out as my number, EVER !! What the hell do they want ?? I don't have ANY past bills that haven't been paid and all credit cards and car payments are up to date and never been late !!
Only thing I can think of, is that they are trying to scam money from me but I can't get anyone to answer when I call it back.
Oh well ... Screw 'em !! Send me a letter in the mail or leave me the hell alone... You aint gettin' s**t out of me !!
Massachusetts
Massachusetts
2011-06-06 21:02:36
Unknown
This is a collection agency. The debt they are trying to collect from us is not valid. They are asking for SS#'s and other personal info, do not give it.
Watch for a letter in the mail.
annoyed
annoyed
2011-06-06 21:02:36
Unknown
I get a call from these people at least once a week.  They are calling the house phone which doesn't even belong to me and I NEVER give out as my number, EVER !! What the hell do they want ?? I don't have ANY past bills that haven't been paid and all credit cards and car payments are up to date and never been late !!
Only thing I can think of, is that they are trying to scam money from me but I can't get anyone to answer when I call it back.
Oh well ... Screw 'em !! Send me a letter in the mail or leave me the hell alone... You aint gettin' s**t out of me !!
tom
tom
2011-06-06 21:02:36
Unknown
I will Report Them To UCAN and my Debt Relief Program Firm
tom
tom
2011-06-06 21:02:36
Unknown
called me at work and google it found this sight and it is a collection agency but i am going thru a debt relief program so screw these guy's
Bob
Bob
2011-06-06 21:02:36
Unknown
These people call here all the time time and never leave a message.
We DON'T answer the phone for any 866 area codes.
resilient
resilient
2011-06-06 21:02:36
Unknown
recorded call every few days saying important business matter and to call back. Most likley collection agency
Grace
Grace
2011-06-06 21:02:36
Unknown
I have also been harassed by this people for a long time; they call day or night; my mother is sick and in pain, she takes her medicine to try to sleep, but a lot of times they wake her up ... I found this site, it's called CONSUMER JUSTICE, it gives advice and a sample letter to send to the agency ...
http://www.budhibbs.com/cease_comm.htm
Does anyone knows about it? ... I think I will give it a try ...
hoboken
hoboken
2011-06-06 21:02:36
Unknown
they call my home for years now, but ask for someone else's name (on a taped message) so I haven't paid attention to it. But now I'm definitely fed up. I once called the number back but no-one answered. Glad to hear from all of you that it is a phishing numbeR, I'm going to block it.
Bob
Bob
2011-06-06 21:02:36
Unknown
This a bunch of low-life, bottom-feeding scum-bags doing business as Enterprise Recovery Systems at 2400 Wolf Rd #200, Westchester, IL, 60154, PH: 630-574-3113. They buy up out-of-statute debts and then try to harass you into paying. DO NOT call them back, NEVER give them any information of any kind. If they write you, which is doubtful that any of them can write, immediately send a cease communications letter.
Ted
Ted
2011-06-06 21:02:36
Unknown
Something like "this is not a telemarketing call, we are trying to reach "my name", please call 866 595 6803.

I googled the number before trying to call them but thanks to you all I know it's a phishing number.  I don't have any debts and am surprised they found my name.

Thanks for the info.
Best regards,
Steve
Steve
2011-06-06 21:02:36
Unknown
Received
computer generated call on Saturday morning 11:22 AM PDT on 9/6/08.  41 second message with both my first and last name coming out of virtualized speech plugin.  Encouraging me to call back the number 866-595-6803.  

To investigate I did this on another line.  The switch board message is "Welcome to ERS...if you know your party's extension please enter it now otherwise you will transferred to a representative..Your call will be recorded for quality assurance."  well it went to the switch board.  I did not leave a messge.

Did quick search for ERS...one of the hits was a national super collection agency called ER Solutions (subsidiary of CRI) with offices in Renton,WA, Phoenix, AZ, Atlanta,GA, Houston,TX, and Montgomery, AL. But their 800 numbers did not match this..could be some other entity.
I'm not sure what scam these guys are running, but they are 1) violating my DONOTCALL rights; and 2) clearly phishing.  I don't know from which other scumbags they got my name and phone number either.

Report them to your local authorities as I will do...Block their number and if you get a similar call, above all don't give back any information, even to return the call as this may verify for them they hit the party they think they did.
Anthony
Anthony
2011-06-06 21:02:36
Unknown
Also have gotten a 866-595-6803 call. The call came in on one of my home lines, but not the one I use for my billing. I would think if they were collecting something I owe for they would call the number I gave them?! Right?
jim
jim
2011-06-06 21:02:36
Unknown
called at 5:10pm 8-14-08 started to leave message "this is not a telemarketing call, we are trying to reach "my name".
C.S.
C.S.
2009-06-18 00:05:19
Unknown
Enterprise Recovery Systems (ERS): http://www.ersinc.com/BorrowerContact.aspx

Numbers they call from: (443) 837-2738, (866) 595-6803

COLLECTION AGENCIES

Collection agencies do not fall under the National Do Not Call Registry's restrictions.  Collection Agencies are governed by the FDCPA (Fair Debt Collection Practice Act); therefore, to cease calls, you will need to do the following:

(1) Send a letter to the agency via USPS Certified Mail with Return Receipt to cease calling you.  NOTE: A Cease and Desist is different than this request and may bring on additional and immediate unwanted actions.  Once the agency receives this, they are required by FDCPA to stop calling you, EXCEPT for the following:
15 USC 1692c
§ 805. Communication in connection with debt collection
(c) CEASING COMMUNICATION. If a consumer notifies a debt collector in writing that the consumer refuses to pay a debt or that the consumer wishes the debt collector to cease further communication with the consumer, the debt collector shall not communicate further with the consumer with respect to such debt, except?
  (1) to advise the consumer that the debt collector?s further efforts are being terminated;
  (2) to notify the consumer that the debt collector or creditor may invoke specified remedies which are ordinarily invoked by such debt collector or creditor; or
  (3) where applicable, to notify the consumer that the debt collector or creditor intends to invoke a specified remedy.  If such notice from the consumer is made by mail, notification shall be complete upon receipt.

(2) File a complaint with the state's Attorney General's Office for which the company is located: http://www.usdoj.gov/usao/offices/usa_listings2.html

(3) File a complaint with your state's Attorney General's Office: http://www.usdoj.gov/usao/offices/usa_listings2.html

(4) File a complaint with the Federal Trade Commission (FTC): http://www.ftc.gov/ftc/contact.shtm

(5) File a complaint with the Federal Communications Commission (FCC): http://www.fcc.gov/cgb/complaints.html

(6) File a complaint with the Better Business Bureau (BBB) office for which the company does business: http://welcome.bbb.org/

(7) File a complaint with Consumer Sentinel:
   Consumer Sentinel
   600 Pennsylvania Avenue, NW
   Washington, DC 20580
   Website: http://www.consumer.gov/sentinel
Consumer Sentinel is a consumer complaint database maintained by the Federal Trade Commission. The database was created to allow law enforcement to track consumer complaints involving Internet cons, telemarketing scams and other consumer fraud-related complaints. Consumers can file complaints on-line on the website mentioned above.

(8) If you suspect fraud, file a complaint here, too: http://www.fraud.org/

(9) Post complaints in forums such as these used to identify the callers, especially those who are ignoring the FDCPA, to assist others in researching issues similar to yours!

By all means, please share this information!  They (Collection Agencies) rely on consumers not being knowledgeable and enforcing their rights, so don't fall prey!  And I highly recommend taking Dave Ramsey's Financial Peace University (http://www.daveramsey.com/fpu/home/) if there is one near you; very educational and enlightening!

TIP: If you are receiving calls from telemarketers or other scams, you may use some of the above links for filing complaints as well!
annoyed
annoyed
2009-01-27 01:18:54
Unknown
I get a call from these people at least once a week.  They are calling the house phone which doesn't even belong to me and I NEVER give out as my number, EVER !! What the hell do they want ?? I don't have ANY past bills that haven't been paid and all credit cards and car payments are up to date and never been late !!
Only thing I can think of, is that they are trying to scam money from me but I can't get anyone to answer when I call it back.
Oh well ... Screw 'em !! Send me a letter in the mail or leave me the hell alone... You aint gettin' s*** out of me !!
1-940-343-8438 1-866-312-9553 1-514-322-4860
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