Same thing happened to me - charge of $48.92 was found on my bank statement and I don't even know who EZBEAUTY is.....  Never heard of them and am pretty pissed off about this because I can't afford any additional costs these days!

Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 866-407-3685 and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,

Have they been reported to the FCC or BBB? Outrageous!!! $87'62 three times. No product was sent either. Pop up ad---nothing about cancelling or what else was REALLy involved

I'm in Australia and there is no number to contact these bloody D@#Ks!!! I was hoping someone might know a number for them in OZ??

Yesterday (11/13) I noticed at charge of $87.69 on my account.  The merchant was EZBeauty.  I immediately tried to contact them via the number listed.  Mail box was full and you were directed in a circle.  Rang my bank who confirmed they are a scam.  Today (11/14) I called and managed to speak with a person @ EZ Beauty.  They claimed that whatever I ordered was delivered to me 10/30 and gave me a tracking number.  When I requested a copy of the signature document, the claimed it was sent regular mail via USPS.  When I informed them that tracking numbers are not provided for regular mail, they quickly wanted to end the call.  This is a scam and the banks know of this company.

I have been trying to get my money back for about 2 months,I have a number that will get me in touch with EZ beauty which is the company that has my money,you can call them to at  1-866-407-3685  so keep calling and raising hell and maybe something will happen, if not call your atterny general and file a complaint, thats what I intend to do tomarrow or monday,hope to get some saticfaction or sue them for my money,if enough people file maybe somrthing will happen or be done,good luck to all...

I have been trying to get my money back for about 2 months,I have a number that will get me in touch with EZ beauty which is the company that has my money,you can call them to at  1-866-407-3685  so keep calling and reising hell and maybe something will happen, if not call your atterny general and file a complaint, thats what I intend to do tomarrow,hope to get some saticfaction or sue them for my money,if enough people file maybe somrthing will happen or be done,good luck to all...

My bank card was charged $87.62.  I have know idea what this is.  I typed in ezbeauty and several blogs popped up!  Trying to resolve this.

Oh my Gosh! they kept on charging me for something I didn't even know about. THey continue doing that every months. WTH. I didn't get anything but how come I have to pay for it. This is STUPID!!!

SCAMMERS!!!  They are awful.  I think it is interesting that people are ordering a sample and then they get charged ridiculous amounts of money each month when it wasn't very clear on the website that there would be a membership.  LAME.  Now I am in trouble with my husband for ordering a stupid trial and then getting charged $79.28.  On the phone, on hold, trying to get someone to talk to so I can give them a piece of my mind.  They better cooperate!!!  I want my money refunded.  Oh, and by the way, never saw that sample.  Anyway, if you ordered DazzleSmile, call World Club Fitness, cause somehow you are now subscribed to them and will be charged in about 40 days.  The number to them is 866-407-3685.  They gave me the number to DazzleSmile and it is 1-866-528-6214.  You will probably be on hold FOREVER. Which stinks cause I have a life to live and this is not how I want to be living my life right at this moment.  I have better things to do and they are wasting my time.  AHHHHHH!

I too was duped by this "free trial" offer. I was able to get through and cancel my order and I returned the product over a week ago but I still got charged 87.62. Found it on my bank account today. So mad. Going to deal with them tomorrow.

I also am getting charges and am unable to contact the number.
What I don't understand is that if it is for some sort of trial ... WHY am I not getting anything in the mail?

HI,
I just got off the phone with them after finding a charge from them today. I was on lunch so I left my phone on speaker phone, until to my surprise, they answered!!! (35 minutes later) I was able to cancel my subscription for my $87 POS. And they said if I return the little tube thing they gave me, I'd get my money back. They then "emailed" me instructions on returning my product to them. I didn't get an email while on the phone so I made her verbally give me the instructions.

So far I feel successful. Shame on us for being fooled but after a phone call, where I was purposely long winded and asked several stupid questions i was able to extract a cancellation number, An order ID number (to be "clearly displayed on the return package"), her name and employee number, an address to return the package to. Also, listed in the verbal instructions, she told me the package had to be insured against loss and that you must request a return tracking #.

What a hassle. Oh well. One of life's little. Just got the email. This is what it says.

Return Instructions
As per your request for Return Instructions. Please follow the Instructions below exactly as outlined when returning your product to ensure proper handling of refund. Make sure to select the return address for the applicable Country you live in..

1.  Always make sure the product you are returning is within the 30 day Money Back Guarantee time.

2.  Clearly mark your Original Order ID number on the outside of the package being returned.

3.  Ask to insure the package against loss.

4.  Always ask for a Return Tracking number. Keep this in safe spot for future reference if needed.

5.  Address the package to the appropriate address. This is based on where you live.

Return Address for United States of America:
DazzleSmile USA
22100 E. 26th Ave. #100
Aurora, Co. 80019
Return Address for Canada
DazzleSmile CANADA
1725 McPherson Court
Pickering, Ontario Canada L1W3H9
Return Address for AUSTRALIA
DazzleSmile AUSTRALIA
PO Box 4440
Milperra, BC NSW 1891
Return Address for NEW ZEALAND
DazzleSmile NEW ZEALAND
PO Box 210014
Laurence Stevens Drive, Manukau 2154
Return Address for UK
DazzleSmile UNITED KINGDOM
BTB Mailflight Ltd.,
Unit 2B Viking Ind Est.,
Hudson Road, Bedford MK41 OQB
The refund will be processed within 10 business days of receiving and processing the product back into our Warehouse.


Good luck to all. I suggest asking clear, concise and yes or no questions. Repeat their answers back to them. And ask questions multiple times. They try to rush you, but slow your speech down and hassle them as much as you can with stupid close ended questions.

I am right there with all of you...they got my money, 2 times so far in Oct. and I cannot get through to cancel. I will keep trying.

i am applaud just like the rest of these people who were stuped. i keep trying to call and always busy. luckly i caught it in time at my bank and stopped the payment. filed fraud against them.

No more free trials for me, i called 888-948-5508 and canceled my subrscription then got return information just waiting for the package to arrive so i can send it back, hopefully i get my refund back

I have never heard of EZBeauty and logged into my bank account and was shocked to see I had been charged 87.62 for something I never ordered. This was charged to my account on 10/23/09. I contacted the bank which is a credit union and closed on weekends and left a message for them to stop the transaction and am closing my account and opening a new one with a different account number. The number left on my account was 1-866-797-7348, the number is busy and will never allow a call through. My husband has been a deputy for years and he was so alarmed that I have made up my mind I'm reporting it to the department and having something placed on the account I was gonna close to track this crook and catch him. IF YOU THE CROOK/EZBEAUTY IS READING THESE, I want my money placed back in my account.I will find this person who is stealing from so many of us come hell or high water. I have as well called the BBB and my husband has contacted other law enforcement agencies to help.I never received any calls I was just charged the money on my account. Any one who can help please email me at blogs4truth@hotmail.com,any information would be great or any other numbers that this EZBEAUTY has used. Thanks and I'm so sorry for the ones who has been scammed like me.

I also got charged 87 dollars from EZbeauty. I didnt know who it was, so I put "EZbeauty" on google and this page popped up. I guess I wasn't the only one. Did anyone resolve this issue through them? Anyone got their full money back? Please share how you did it. This is pissing me off.

I was scammed, charged $79.82 for free trail offer. I did call them, at, 888-948-5508 on hold for 20 mins...  I sent it back as they said to. At a cost of $14.88 but I still have not received my refund, 15 days later... Calling the BBB today!!!!!!!!!!!

My son had a fradulent charge from EZBeauty hit his debit account (Wells Fargo) this morning in the amount of $87 and change.  He has never ordered from this company.  This will be the fifth fraudulent charge to hit his WF account since 8/08.  I've tried to call the company to see what's up, but, as you've all stated, it's busy or it doesn't go through.  He hasn't received a phone call yet, but WATCH YOUR STATEMENTS for this vendor.  The phone number on his statement is the same as you've documented.  This is ridiculous!

EZBeauty charged me for 84.00 and change,does anyone know what to do to stop this,or how to get my money back

I got a charge for $87.00 for something I never ordered.  I'm calling the police!

That number is always busy so you can't cancel. Just like all of you I didn't read the Terms and Conditions (mostly because there was so much of it). Fourteen days after I'd ordered my Free Trial I got hit with a charge of $79.28  I had read the article of the MOM that found the secret to white teeth and just happened to know that the combination of products needed were offering free trials and all you had to pay was for the shipping, so for less than $3 I could get white teeth.  Well both companies charged me and now I'm out $160.00 plus $3 and to stop them I had to change my card number. I believe that Oprah has a class action suit against them for using her name in the advertisement.  My bank says they can't do anything about it because I accepted the Terms & Conditions and it clearly states the trial is only for 14 days, starting the day you ordered it and that I'd get sent a new kit every month for the same great price of $79.28 EVERY SINGLE MONTH! I hope sleepless nights aflict them for their dirty deeds!!!!!

If you ordered a Teeth Whitening trial or a hiar something trial. there is a red box on the top that states this:(the 48.92 if for an aditional product that the will say you agreed to)Offer Details:When you place your order today with DazzleSmile (or the product that you ordered), you will automatically become a part of our elite customer club. Your active credit card will only be billed $2.95 for the shipping of your 14-day trial. If you choose to keep your trial, your active credit card will be billed the low member price of only $87.62 for your trial, and then again every 30 days should you continue to use DazzleSmile. And remember, there’s no obligation – you can cancel your membership at any time by calling 888-948-5508. No obligation, cancel anytime! You will also receive a trial subscription to World Club Fitness. After 40 days of enjoying your trial, if you do not cancel you will be billed a non-refundable fee of $24.82 every 30 days to keep your subscription. To remove this additional offer, click here now. Or, simply call 866-407-3685 anytime to cancel.

I just got the same 48.92 charge from EZBEAUTY.

I just got hit with 2 charges for $79.28. My wife ordered a "free" sample, and didn't know she was signing up for a monthly shipping. Tried forever to get through to them on the number listed on my statement, but it is always busy. Working with my card company to negate the charges.

Got the same charge of 48.92 which actually overdrafted my bank account-My charge was from a company called Varini, LLC. SCAM ARTISTS-I am currently working to have them investigated for fraud.

I checked my bank statement and realized that I was charged 48.92 that I did not authorized, and did not make. The number on my statement is 18667977348, any time that I call though, the line is busy. Name on my statement is EZBEAUTY. I never ordered anything, so WTF!? Why am I being charged, and what for?????

If you ordered a Teeth Whitening trial or a hiar something trial. there is a red box on the top that states this:(the 48.92 if for an aditional product that the will say you agreed to)Offer Details:When you place your order today with DazzleSmile (or the product that you ordered), you will automatically become a part of our elite customer club. Your active credit card will only be billed $2.95 for the shipping of your 14-day trial. If you choose to keep your trial, your active credit card will be billed the low member price of only $87.62 for your trial, and then again every 30 days should you continue to use DazzleSmile. And remember, there?s no obligation ? you can cancel your membership at any time by calling 888-948-5508. No obligation, cancel anytime! You will also receive a trial subscription to World Club Fitness. After 40 days of enjoying your trial, if you do not cancel you will be billed a non-refundable fee of $24.82 every 30 days to keep your subscription. To remove this additional offer, click here now. Or, simply call 866-407-3685 anytime to cancel.