So, I got a letter from First Source and called them about my debt. They were civilized human beings because I was FINALLY doing what I was supposed to be doing, paying my bill. It was really easy and everyone was nice. Probably because they didn't have to call a thousand times before I'd pick up. That's the ashamed a***ole thing to do.

Someone who does not owe money to anyone DOES NOT and SHOULD NOT ever give any voice on the phone their name, address, birthdate, s.s. number or any other personal information.
To stop these scammer collectors from calling you-- LOOK UP THE FAIR DEBT COLLECTION PRACTICES ACT.  Send the scammer a Cease and Decease Letter telling them to stop calling you, or contacting you, your neighbors, employer, relatives, or anyone else. Send that letter by U.S. Mail. REGISTERED mail with Return Receipt Requested.
For good measure I also called my states secretary of state office and asked for the registered agent for the collection agency. The registered agent is the person or company that is appointed to receive official letters and summons on behalf of the company in question, in this case the scammer collection agency.
Send them a cease and desist letter ALSO as stated above.
Next, call the state agency in your state that license's collection agencies. FILE A COMPALINT WITH THEM !
They have authority over collection agencies who are legit and licensed in your state to collect in your state. If they are not licensed, file a complaint on them for that with the collection agency board or agency that oversee's collection agencies.
File a complaint with your states consumer affairs dept.
Call your states, state attorney general office and file a complaint.

Well I did warn you about time posting the same message over and over. The people who come here want information on what company or person has called them, not diatribe supposedly from the company itself. Face it, we have no way of knowing the messages you left were legitimate so it just wastes everyone's time.

Here are other phone numbers they use:

http://whocallsme.com/Phone-Number.aspx/7162134578
http://whocallsme.com/Phone-Number.aspx/7162134502
http://whocallsme.com/Phone-Number.aspx/8774205095

Ken, this isn't a place for employees, ex or otherwise, to shill for the company. Please stop.

Dear User,
We would like to understand the nature of calls you have received from us. We assure you, that personal information without your being on our customer list, is not sought by us. If you wish to write to us, please do so on team.fsl@firstsource.com.
Best Regards, Team First Source

NOTHING legit about this company.   Check the complaints against them.   They do not respect the law.   They tried to scam me into paying a bill I do not owe.   You have to send them a cease and desist letter.   If they bother me again, I have an attorney standing by ready to sue.

Totally disagree.   You should not act as an accomplice to any debt collection agency.   Let THEM track down whoever they want to speak with.   Do NOT let them enlist you as an UNPAID go-between.   Tell them to stop calling, and do NOT cooperate with them in ANY way!

This is a fly-by-night collection agency that has a ton of complaints and lawsuits against them.  They are owned by an Indian and have call centers in the USA and India.   Their people are rude and refuse to provide any proof of a debt.   If they call you, do NOT call them back.   Send a "cease and desist" letter to their address:


Firstsource Advantage, LLC
205 Bryant Woods South
Amherst, NY 14228

If you call them back to resolve the situation, they will not cooperate and will then start "robo-calling" you.   They are not a legitimate business!

hmmm..i wonder if this person works for them LOL

i called firstsource and was told i could stay on the line to leave a message. eventually i was told i have run out of options and the answering service hung up on me. i am in state vocational rehab program and they have called relative.

I received a call today from a gentleman with a foreign accent who knew my name and asked me to verify if it was me.  I did, and he told me he was trying to reach a neighbor of mine and gave me the    neighbor's name.  He said he had been trying to get in touch with this person.  I then asked him to repeat the name of the supposed neighbor.  It was a name unfamiliar to me and I told him I had never heard that name.  He thanked me and hung up.  I called the number on my caller ID back.  It was 866-517-7458.  When another person with an accent anwered and said First Source Advantage, I asked what kind of company it was and the person at the company hung up on me.

Collection agencies are not allowed to call friends, neighbors, etc., and tell them you have a debt or any other informaiton.  They are only allowed to ask if they know where you are.  Besides, I hate my neighbors and most of my family.  I would love for the c.a. to call and bother them.  A lot of people are not dead beats, just fell on hard times.  They should not be looking for someone if they already have your address, but they do.

They didnt tell you their business because they aernt allowed to by law. It's personal matters. I'm sure you wouldn't want your personal business being repeated to random people if a number was mixed up. So they won't release anyone elses. It's frustrating and annoying, I understand. I've worked there, and been collected on. So I know how it feels. It's a fine line between getting what you need and frustrating a debtor. But just remember its someones job to keep calling you and its someone's job to collect on the debt. Don't hate them for it.

Firstsource Advantage is a legit company, and isn't just trying to gain personal information. Your experience will vary upon the representative you speak to. As a former employee, I can guarantee that the only reason they attempt to have you tell them your personal information is because they want to be positive they're speaking with the correct person, otherwise they could have a lawsuit on their hands. Now this is a collection agency, so as with any agency they're going to try and get as much money as possible from you. If you have any desire to pay your debt, just tell them what you can do, and they HAVE to work with you. It's company policy.

I repeatedly received calls from First Source Advantage (818-459-4005) at my place of business. Whenever I would answer the calls and identify who I was and what department...whomever would hang up. Finally, after two weeks, I finally took down the phone number and called it back. This place would quickly rush over their name (First Source Advantage) and refused to tell me why they were calling. The gentleman (I use the word loosely) did ask if I was another person. When I confirmed that I didn't know that person and that this was my direct business line, he said he would make sure the record was corrected. When I asked why he was calling, he got very indignant and said that he couldn't explain their business practices. I asked if it was their business practice to repeated call phone numbers and disconnect when a live person answered the phone. I explained that this problem could have been solved two weeks ago if someone had simply done the professional thing and identified themselves when they got my number. This representative got very indignant but said my number would be removed from their database. WRONG!!!

About 3 hours later...I got another call. When I called them back, the person I spoke with explained that it took 24 hours to remove someone from a database. Okay...I get that. But she gave me a completely different name of who they were looking for. When I asked for a supervisor (Bill), he proceeded to say it was my fault because I should have called then right back the first time they called. Seriously??? I'm actually working and I'm suppose to call back every wrong number I get. He asked if there were other people working here.  Yea...I work for Disney...we have over 140,000 employees.  He said that sometimes people give the wrong number by mistake and wanted me to give him the operator so he could ask to be connected to the person in question. Again...seriously? At that point I wouldn't have helped him even if the person they were looking for was the sleaziest low life in the world. No...wait...the sleazy low lifes are those people working for this company.

I got a message from FIRST SOURCE ADVANTAGE 716-213-4578.Wanting my information, name SS#, address. They said it was about a BOA account . I called BOA and they said there was nothing wrong with my accounts. The lady actually yelled at me when I wouldn't give it to her

Marilyn Lupas wrote: "They are not a scam  They are a real compnay."

...That scams people.

I made a settlement with them and they were very helpful. They actually gave me a better deal than I hoped for. (45%!!!) They saved me abundle of cash.

your one of them! go f*** your mother so i can call your hadji neighbors and tellem all about it.Rellay the message to your neighbor bulari

RECENTLY SENT IN 300.00 SETTLEMENT OFFER PAYMENT ON BOTTOM PORTION REMITTANCE TO FIRSTSOURCE LLC OF AMHERST NY ONLY TO GET BACK FROM POST OFFICE MARKED "UDELIVERABLE". MYWIFE IMMEDIATELY CALLED FIRSTSOURCE WHO INFORMED HER TO "JST PUT THE CHECK ALONG WITH "UNDELIVERABLE" ENVELOPE, ETC.  THEY, FIRSTSOURCE WOULD NOTE HER CALL, ETC".  FIRSTSOURCE ASSURED MY WIFE SETTLEMENT AGREEMENT WAS STILL VALID. HOWEVER, WHEN OUR CHECK HAD NOT BEEN CASHED IN OVER 10 DAYS,MY WIFE AGAIN CALLED TO GET A VERY RUDE DUDE WHO TOLD BOTH OF US THE CHECK WAS BEING SENT BACK TO US, ENROUTE AND OUR SETTLEMENT AGREEMENT NULL N VOID. THEY HAD WANTED US TO PAY OVER THE PHONE INSTEAD SO WE DECLINED, MY WIFE USED THE 300.00 IN OUR ACCOUNT TO PAY OTHER BILLS AND 3 DAYS LATER, FIRSTSOURCE HAD TAKEN THE 300.00 BOUNCING ATLEAST 3 OTHER CHECKS AT 37.00 PER CHECK !  WE DONT KNOW WHAT TO DO ON THE 4 REMAINING 300.00 EACH PAYMENT'S DUE,THINKING OUR ORIGINAL CREDIT CARD COMPANY WILL NOW INSIST ON THE 5000.00 FIRSTSOURCE REDUCED TO 1500.00 AS MOST OF THE 5000.00 WAS INTEREST. ANYONE OUT THERE THAT CAN ADVISE US VIA WHOCALLSME.COM2010 ?  VERY MUCH APPRECIATED.

I have received multiple recorded messages from Account Solution LLC, claiming to be a collection agency.  Do not call them back!  It is a scam and they are attempting to get personal information from you.  A real debt collector will address you by your name and provide his or her name.

FirstSource Advantage is not a scam, they are a 3rd party collection agency hired by multi-billion dollar clients, such as HSBC, Capitol One and Target, just to name a few, to collect money from people that apply for credit and don't have any intention on paying back the money...No wonder the US is in such a deficit...2ndly, the option to unblock their number is at their discretion....And as far as asking for your info...the personal info of the debtor is in the system and right on the computer screens as they are asking you for it, its simply a way of verifying that they are releasing personal debt info to the correct person...now google that nimwit

maybe if you paid your debt to begin with, you wouldn't have such problems, dumb people like you are y collection agencies are in business!

u obviously do or theywouldnt be calling you..try this number..  18007418860

AMEN> spoken like a true colelctor...i say this because iam one

I work for an agency ok? So let mwe just say we have nobody's chkng or debit info..thats why we ask for it ..what makes u think wed have it? Juust a dumb assumption from a dumb debtor eho wants to avoid paying their bills

Sorry Debt Collection is a legitimate call DO Not Call list do not stop these calls but a Cease and Disease will for this agency send to:
First Source Advantage
205 Bryant Woods South
Amherst
NY 14228 3609

vebal does not work. This agency will stop calling place of work on a verbal but written is required by law.

Immediately get them on the phone and ask for a sup. Once the sup on the phone "DEMAND" a manager.

Once you have a manager on the Phone threaten to sue over their false information.(And DO be prepared to go to an attorney to do so) Offer a below blanket settlement. Offer a settlement between 10 and 15 percent insist that the manager "personally" summit in writting to debt holder. Junk debt is usually sold at 23 cents on the dollar so you will be refused but you can expect a counter offer. The collections agency does not own these debt but a third party buyer does and the collection is paid a percent of what is collected.
Think of it like this if I bought $100 bills for $25 each and then had to pay a vendor 10% to put them in his store I would want him to sell the for about $35 each but he is making a percentage so he would rather sell them for $40.

When you do get an offer be sure to get in writting. Keep the offer letter the clear check and and final letter (recipt) for life. (Not 7 years) (but until Death)

We keep getting calls from them concerning my daughter who is married, does not live with us. Don't know how they got our name & #. They always hang up. The last time my husband told them to stop calling & they did for a while. But got a call this morning, said it was very important, urgent that we call back. We're on the do not call registry too, but that doesn't seem to work. Left different number to call back - 888 #.