This is a legitimate ph# for the Fraud Dept for my Visa Debit card with IBC. I called the ph# on the back of my card & they verified it was the correct ph# They will not ask you for full information only last 4 of the card, last 4 of SS# & month and day of birth. One charge was legit & one was not. Glad they called.

This caller is as fraudulent as the people that left positive comments about it. Do not answer, much less give them any information about your account.

I got 2 calls fr.om the IBC Fraud dept.  I looked at my account and someone had charged a fee that I had cancelled in Sept.  They just didn't know I got charged again

I received a call this morning from the IBC Fraud Department and gave me a fiel number and ask me to call back to verify some charges.  I called back the number and put in the file number twice and then they wanted my Visa card number.  I hung up and called the local IBC Bank, they informed me they don't need my account numbers because they are all on my records and advised me not to answer them anymore.

A recording saying it is from the International Bank Of Commerce and that my VISA Debit Credit Card ending in #### and to please enter my Zip Code of my Visa Card is from and my last four of my SS #?  I called IBC and was told by IBC that if I purchased $700 item from a Walmart in Arizona.  No! I said.

Just received a call from this number claiming to be IBC Visa Fraud Prevention. Hung up immediately and called IBC directly who told me the number is NOT legit and not one of theirs. They had no flags, no records of suspicious activity, and no records of any call sbeing made out of their call center regarding my account. If you are ever leary I say contact the bank first.

Totally Legit, IBC Fraud Detection to make sure I had really made a large purchase, save this in your phone!

Este numero de telefono SI es legitimo y es valido, es la linea contra  FRAUDES  de  targetas VISA.
Yo recibi dos llamadas el dia de hoy a mi casa y a mi telefono celular. Inmediatamente fui a internet a  la pagina de mi banco el que me otorgo la targeta y ahi parecia todo NORMAL.
Por lo cual   llame por telefono a mi banco en donde le dije a la persona que me contesto el telefono, lo que me estaba sucediendo y ella  me dijo  que en  efecto  alguien  en un lugar internacional fuera de USA  trato de hacer un cargo grande  a mi targeta de una compra realizada por internet.  El numero 866-928-9251  es la linea contra fraudes que  AYUDO a que no se cometiera fraude contra mi, ellos bloquearon la compra y me llamaron inmediatamente  para darme aviso.  Cuando  llame por telefono a mi banco le pedi a la persona que me contesto  que porfavor me cancelara esa targeta visa y muy  AMABLE   la cancelo.   Y ya no tengo nada de que preocuparme de que me quieran volver a estafar.  En este momento mi cuenta de banco tenia al rededor de  $20  veinte dolar y no pudieron robarme porque querian comprar algo muchisimo  mas caro y eso me ayudo  para que no  pasara la compra de esos ladrones de targetas.  Ahora solo necesito ir a la sucursal de mi banco y pedir una nueva targeta la cual me enviaran maximo en 2 semanas.  Desgraciadamente   se robaron  mi numero de targeta en algun lugar en el que hice algun pago de luz, agua o telefono  por internet  :(

A mi tambien me llamaron y  yo  NO  les regrese la llamada, yo  llame primero a mi banco y pregunte ahi me dijeron que la linea que me marco fue quien  me ayudo a que no pudieran hacer la compra de fraude.Ya que alguien se habian robado mi numero de targeta visa. En mi banco se portaron muy  bien y me ayudaron  a cancelar mi targeta y ahora solo tendre que ir a cualquier sucursal a pedir una nueva targeta. Estoy  triste por que pasan estas cosas, pero al mismo tiempo  feliz porque la linea  866 que me marco  me  protegio de esos estafadores.

This call was a recording from IBC's fraud protection system informing me I needed to call them immediately to verify suspicious usage of my Visa debit card.  Instead of calling the number back, I called IBC and was informed the number was not legitimate and to disregard all calls from that number in the future.  Just wanted to warn you all, and say that if you get a call such as this, hang up and call your branch to confirm if there is really a problem with your account first.

It really is Visa Fraud Protection Services. When you call, skip the "enter your credit card number" prompt and hit 0 to get an operator.

The nice lady who answered explained that they are an optional (to account holders) service contracted by banks who issue Visa cards. Their automated system flags purchases based on certain predetermined factors, such as my case, which involved several online purchases where the funds went to merchants in various countries.

They were flagged because the charges were made close together in time, but too far apart for me to have made the purchases in person. Once I confirmed the legitimacy of the caller, and my identity, she listed two recent charges, both of which I validated.

I asked if the merchants in question had already been paid, and she said all charges had been approved. Apparently the automated system only flags purchases - it doesn't actually prevent them from going through.

The lady also said that, if you want to opt out of the fraud protection program, you have to call the bank who issued your Visa card. I chose to leave it as is.

Call was legit for IBC Visa fraud.  I had made a purchase thru Google check out and it was flagged.

Me llamaron de este Nro pero no lo conocia querian saber si habia realizado una transaccion con mi tarjeta, me pidieron los 4 ultimos numeros del social y les dije que no se lo iba a dar y me preguntarosn sobre mi nacimiento y corroboraron que era legitima la transaccion.

This is a legite number for IBC Fraud Unit.  They called to confirm transactions we made on our card.  They did not ask for card number or anything.  I called my local branch and they verified the # as being the Fraud Unit.

This really was the fraud unit for IBC Visa card. I had not used the card for some time and used it online this morning and within a couple of hours they called me. However I did not call them back but went on conference call thru my local bank and talked to them.

I called the IBC number on the back of my card to verify that this phone number was legitimate because I was very suspicious after having not found Visa Fraud Protection Services on Visa's main website and after encountering numerous negative comments on various message boards including this one.  The IBC representative to whom I spoke told me that the number was in fact legitimate and I requested that I be connected to it.  I got a recording of my most recent transactions, verified that they were authorized by me, and that was it.

This is the frsud department for IBC.  When they call, you just need to call the local number for your bank & they will transfer you to Visa Card Holder Support Services.  They do not ask for your card number.  They called me because someone made a fraudulent charge on my card.