Just got off the phone with an rbc official the number is rbc it is there collections department to clear this matter up

Number and message are valid.  If you call back you will be promoted to enter "1", wait, enter "1" again to confirm your name, wait and you will then receive the message re your visa account, debit card, etc.

I got a call from 877-214-5948 and they said it was my bank. I went to the bank and they said there was no account issues. A senior teller came up and said she had 10 customers with the same issue. They didn't know who it was but put an advertising block on my account.

Just tell RBC - Credit Card to stop annoying you or else you will cancel the card and tell their president the reason... they stop calling!

My wife forgot to pay her $35 outstanding amount for the first time in years (she never carries a balance), and got charged $0.98  interest and this call to waste her time as punishment. Very poor judgement on RBC's part.

legit, the risk and collection department of Credit card of RBC.

I had also go a call from 1-877-214-5948 and thought it was a scam.   I called Royal Bank, and they said it was actually a RBC credit collections.  Turns out I was just overdue on paying my Target RBC mastercard.  Was not a scam.  I did express how it certainy seems like a scam with the computer automated voice and very vague message etc.

Thank you for the information, I too get these annoying calls on my cell phone,  I do not answer them.  I`m fed up with telemarketers.

This number has been calling me for weeks , for no reason . i have never answered there calls and now i will block , thanks for the info.

Just got a call on my cell telling me they had important information about my RBC accounts and that they first had some personal questions to answer.  I hung up.  Very alarming.  

May 6, 2014

It's RBC Visa, dummies. Pay your outstanding and STFU.

I kept getting calls from this number. Called back, asked me to much personal info. I called an actual RBC number and they transferred me to that number. Its the collections department.
Obviously never give your info over the phone but you can easily call a legit RBC number and verify who and why they called. Dont stress over this.

If this is a legit RBC number why does it come up as a United States number ?

Check for unauthoruzed long distance call from to anywhere in the world - you pressing any number on the key pad provided access to this free service for the caller. contact your phone company. You have been scammed.

Same as everybody else ... left a message and when I returned the call it was too suspision to go any further...

I received the same call and was unsure.  So I called the Royal Bank, 1-800-769-2555, told the lady about my phone call I had received and that I was to call 1-877-214-5948 back, and she told me the number was legit!  
So why, when one person calls RBC are they told the numer is legit, the next person calls and they are told its a scam?  

This number is NOT legit, people posting that it is are clearly involved in whatever scam they are running.
Confirmed this through the actual number you're supposed to call which is posted on RBC's website, where they also explicitly state that they will not ask for ANY information!
Hang up and report these scam artists!

this number 877-214-5948 has been calling me continously for days.  I finally answered and it was an automated message from "RBC" asking if thiswas Kim to press 1 and then asks for personal information such as your date of birth or postal code.  I pressed "1" and onceasked about the personal information, I hung up.

I don't think Royal Bank would be calling and using an automated message about an important banking matter!!

This number called me claiming to be RBC and said it was regarding an important banking issue and to press any key to continue. I pressed 1, and then the recording just said "thank you, goodbye.". Do I have anything to be worried about?

I called into RBC's main number, and eventually got passed to their Credit card dept.  The number turns out to be legit after all, collections dept number for late payments.

It's RBC.  Either you owe them a payment of some sorts, for visa, credit line, mortgage, banking fees... Or they want you to do a survey. You can ask when contacting you not to use the automated system.
They are cutting their costs by no longer having actual people call u cause most people don't answer now anyways. When u verify your information they connect you to an actual person who tells you why they are calling.

They are making better use of our money. To some extent. They would be paying people with our banking fees to call us. Maybe banking fees will plateau?

Said it was the RBC concerning a private matter.
They even have the gaul to say it isnt a telemarketing call at the end!

They just called me today, I didn't answer because I had a recent form of identity theft, please do anything you can to help with this investigation and report it to your anti fraud association ignore their call but please of call the anti fraud hotline and help bring these scammers down

This number has called my phone a couple times in the last 24 hours. I have now added it to the "auto reject list" in my cell phone to ignore the calls.

SCAM - Why is Bell Canada giving these scams phone numbers. If it's a 1-877 number it should be mandatory for caller ID to show the company, as RBC does when it calls. Another one to watch out for is Rev Canada - be very careful about giving out any info. And do not wait on hold. It can be racking up long distance charges.

Bull....it's legit.  I don't have any payments that are late....never have, so legit, I don't think so. Besides, no bank asks for any personal information over an automated phone service.

thats why we have call display

the number is ligit....usually it is for late payment...

Yes, I?ve received a call from 877-214-5948 also, but I never returned it. Will now block that number.

I got this call as well. I have yet to call back but I do find it interesting that the message they left said it was for my husbands name and my name. How did they get both of our names? I am going to call RBC....