877-228-4881
Jackie M.
Jackie M.
2014-06-24 20:28:54
Unknown
BTW... I signed her up for this summer rec at a price tag of $150 for the summer session with NO indication that they would hit my account again over a month later for this so-called membership!
Jackie M
Jackie M
2014-06-24 20:27:53
Unknown
I registered my daughter for summer camp to be conducted through my town's recreation program. They utilize Active.com as their 'go-to' site for such sign ups. I saw the pending hold on my bank's phone app and called 877 228-4881 immediately to state that I did NOT authorized this 'membership' and was told that it would NOT be processed.  Lo and behold, I check my account this morning and sure enough they hit it for $64.95. #fraud #dishonestbusinesspractices #thieves
Leila
Leila
2014-05-22 14:40:12
Unknown
Turns out this unwanted, mysterious charge was from signing up/purchasing a camp site through ReservationAmerica.  The company required me to register (email and password) with them before I could select and pay for my campground reservation.  I proceeded through the checkout and apparently they must have pre-selected somewhere on the webpage a small checkbox for a trial membership for some bogus discount deal on future events on the same webpage to confirm my order.  First of all I would not be interested in a membership in that I rarely camp and don't run races.  Secondly I would never pay $65 for a membership to get a discount.  The company knows people won't pay for something they don't want or can't use which is why they have the charge hidden somewhere on the webpage~ you don't know what you're paying for (basically a scam.)  I never saw any amount listed on my receipt, confirmation email, or the order form for $64.95 otherwise I would have questioned it and cancelled my order.  When a company doesn't clearly show all charges in plain sight before you purchase or order it then it's deceptive practice.  I hope all the parks across the US and races stop using ReserveAmerica (Active Network) for its reservation system because they use deceptive practices.  They can't make money in an honest and ethical manner and should be shut down.  It's businesses like this that make people skeptic about purchasing or making reservations online.
Leila
Leila
2014-05-21 22:06:02
Unknown
A charge of $64.95 showed up on my credit card.  I called the number (887-228-4881) ACT Active Network and it was an automatic message saying thank you for signing up for the ACT Advantage Card for $64.92 which I didn't.  I didn't sign up for this card or make a donation or participate in some kind of race like others have stated.  This is nothing but fraud.  I purchased some free iphone apps and one for approximately $3 and one for approximately $2 from the itunes store; I'm sure this fraud company got my credit card number.  Regardless, dispute the charges and cancel your credit card.  Too bad some people can't get a job and actually earn their money instead of committing fraud.
jamie
jamie
2014-03-22 21:41:22
Unknown
Just received a 64.95 charge out of nowhere.  They got my info through a 5k I registered for in March and now I am being charged in March for Premium Membership.  Active.com is a complete scam.
Sandy Master
Sandy Master
2014-02-06 17:39:14
Telemarketer
My good friend used to work in the Commerce department at Active.  The scam complaints are completely true and the company knows it.  ?The main statistic the company tracks is "trial rate".  That is the % of online registrants that opt to take the Active Advantage free trial after you register for an event using active.com services.  While a public company, Active would make over $30 million per year from this Active Advantage scam, and the trial rate was over 10%.  And hardly any members really use the service at all.  Shameful!?In the last year, the company decided it was too risky to have this big of a scam, and was starting to eliminate the program.  The trial rate was brought down below 5% and was on its way to being zero.  The new owners of the company, Vista Equity Partners, have supposedly brought the trial rate back up OVER 10%.  Criminal!?The state of Iowa sued Active Network and forced them to stop presenting Active Advantage trial offer to Iowa residents.  I can't imagine why other states do not do the same thing.?http://www.state.ia.us/government/ag/latest_n ... e_merchant.html    
Alain Levy
Alain Levy
2013-12-20 12:26:31
Unknown
I also got a $ 420 bill from them in my credit card.
I was surprised because I could remember what was it.
But I finally remembered. It was the inscription to the Brazilian Ironman competition.
So, it was correct.
Nothing against ACT*CARLOSGALV 877-288-4881
v
v
2013-12-14 16:33:17
Unknown
No the fee to register for the race was paid for and came out of my account separately. This is them trying to scam me into getting a separate membership with Active.com.
lou
lou
2013-12-03 05:37:49
Unknown
it took me awhile to figure out what that $99.00 is for showing on my credit card bill
i wish they provide more info other than " ACT*CITY OF LYNNWOOD 877-228-4881 CA

It turns out its for my kids summer lesson at the community center.  
Kbrews
Kbrews
2013-11-24 19:08:03
Unknown
877-228-4881 is their working #. Hope this helps!
Jenni
Jenni
2013-11-08 06:59:37
Unknown
Just checked my bank statement and saw a charge for $586.00 from this company Active.com, WHAT IS GOING ON! I would remember spending that much money on an event or camping.  I have never ran a marathon, haven't signed up for anything that relates to the other posts. Way more than the $59.95 or $64.95 charges most people are getting. I cancelled my card and tried calling Active.com but it is after hours. I want to shut them down!! What a pain to deal with the bank and getting charges reversed. This burns me up.
Ken Hicks
Ken Hicks
2013-11-06 15:16:04
Unknown
Yes, that's the problem! The 877 number has been disconnected. They don't register anywhere. I'm disabled so I haven't signed up for any fees. That they are listing a disconnected number is proof positive this is a scam. I'm looking to get state and federal attorney generals involved, These people need to be charged with wire fraud. It isn't the amount involved personally. It's what they're stealing continuously. Please, everyone file with their state and federal attorney generals.
lisa
lisa
2013-09-30 06:01:22
Unknown
when you call the number all it talks about now is a trip that you won.... no one answers the phone.....
joe
joe
2013-08-14 01:36:31
Unknown
Active.Com Charge Me 151.00 I Have Not Signed Up For A Race Or A Test. Their OS A Scam Related To This Company.
lyssi
lyssi
2013-07-23 17:22:58
Unknown
this is bull s***!! im lazy as hell and would never even think about running a marathon... went to pay a bill this morning some stupid people though it would be funny to charge my account for a marathon!!!! now i dont have the money to pay my bill my bank is getting it straightened out but i may be late on my bill! active.com is fraud!!!!!
Nick
Nick
2013-07-18 21:27:10
Unknown
Called the bank after reading some of these posts. They helped me de-cifer (Jethro talkin here) the letters ACT is the company many sports, and parks goe through. The next letters represented the neighboring city's Parks and recreation. She asked if my family or myself went swimming or golfing or anything else associated with the City. Well I then remembered .....I was glad she was very nice about my mistake. Same phone number listed as everyone else.
Pissed Off
Pissed Off
2013-07-15 17:47:33
Unknown
The same happened to us. It's a real scam, charge as many people as you can and see who complains. I wish I could make money like that. Oh yea, I would be put in jail, but nobody is watching them. Where the hell is the better buisness agency?
Melanie McPherson
Melanie McPherson
2013-07-07 06:20:09
Unknown
Please take this 64.95 charge off my credit card. I did not authorize this at all! The number keeps disconnecting!!!
Robin
Robin
2013-06-28 00:43:41
Unknown
I freaked out too with this charge but found out that they process payments for other smaller companies, in this case it was a local swimming water park ran by my suburban park district.
Tim
Tim
2013-06-19 14:28:11
Unknown
You're wrong.  It is a scam.  It is inherently deceptive and consumer fraud.
Dmp1
Dmp1
2013-06-16 03:50:31
Unknown
64.95 charged to my American Express card. I never authorized, this is a fraudulent charge. Called American Express and the fraud dept removed the charges. Pays to have American Express. They are sending me new cards. Sleazy people ....need to get a honest job or go to jail.
Peggy
Peggy
2013-06-13 20:48:21
Unknown
I had a debit of $204 from a CA company with this phone number and it completely freaked me out until I realized it was for my son's day camp I recently signed up for in Kansas. Just in case that triggers any memories for anyone. :)
Scott
Scott
2013-06-12 21:18:28
Unknown
This charge is a scam or borderline scam at best:
I called about a $64.95 charge I did not recognize.  They looked up my name and said that when I registered and paid $25 for an event that I was "automatically" enrolled in an Active.com membership with an annual fee of $64.95.  As this was done without my consent or awareness I told them to reverse the $64.95 charge and they said they would.  We shall see if it is removed from my ccard account.
Jason in MN
Jason in MN
2013-06-11 19:24:13
Unknown
Just noticed it on my statement. WTF, no authorization or where got information. May 14 date. I never lived in area.
Jake
Jake
2013-06-05 19:09:30
Unknown
They told me i had signed up for a "trial membership" at the time I signed up for a race... and then billed me after the "trial" was over. So much bull***t going on here.
Brenda
Brenda
2013-06-02 20:26:00
Unknown
Charged $150 for something I didn't sign up for!
Hayley
Hayley
2013-05-28 21:11:41
Unknown
Just noticed a charge for $68.39 on my credit card statement for advantage?? wtf? I didn't authorize this?? I have been on hold for 20 minutes already, not happy!!!
Paul
Paul
2013-05-27 19:12:00
Unknown
just got charged $64.95 out of the blue. Want my Refund NOW!!!
chanyong
chanyong
2013-05-21 19:29:31
Unknown
I got charged my account for no reason. how can I do?
Metoo
Metoo
2013-05-21 04:14:34
Unknown
Same thing...no intention whatsoever to enter a race this year. I have no idea how they got my account number. I initiated a dispute with my card company this afternoon. Very angry.
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