This is a legitimate number. This company is contracted by financial institutions to monitor any unusual activity on accounts and put a hold on debit cards if anything looks suspicious. I had a transaction attempted by someone in the United Kingdom and received a call from this number. The issue was resolved to my satisfaction.

DO NOT GIVE THEM ANY INFO. If you received a call from them that means YOUR CARD IS ALREADY COMPROMISED. All they told me was to go into my bank and talk to them. Don't even bother returning their call. They gave me false information (listed suspicious charges) that my bank had no record of. They said my info was compromised 1 month ago, but my bank had no record of fraud. Later that day that I called them SIX fraudulent charges were made to my card. My bank said this is a legitimate company BUT they can't do anything, ONLY YOUR BANK can cancel the card and issue you a new one.

@ "877-253-8964" - keep calling!  all you're going to get is a fax!!

P.S. Your bank will give you the number of the company they use for fraud cases, etc. Never give out your info unless YOU have called your bank directly. Leeches and lazy types should be this clever with job applications!! LOL Watch ya back people.

I did not call them back. Called my bank instead, and it is not legit!! Call your bank, not this or any other number. I'm grateful this site is here so we can share info. Call YOUR BANK, never these frauds!!

I just had a call from this number.  Since we do not answer calls from numbers we do not recognize I did not answer.  When I checked the v/m message said they were calling from my bank's Credit Detection Center.  Because it is going on 8:00 PM I am waiting until tomorrow morning to contact the bank to verify this is legitimate.  The activity on my card today was less than $10.00.  They also said the account may be frozen.

Just called my bank and this was for real.  Stupid for a bank to have some unknown company calling people and asking for info, though.  I just verified the purchase in question over the phone with my bank, instead.  

lol

This is a legitimate fraud prevention company that contracts with banks and handles calls after hours.  A charge went through with my card that appeared fraudulent, they called to alert and left a case number.  After reading from others here about how it was legit, I called and gave the case number.  They confirmed the pending charge in question as well as actual charges made.  The placed a hold on my card at my instructions and told me to call my bank on the next business day where I was able to dispute the fraudulent charge and request a new card.  Very thankful for that call, it helped me respond immediately.

actually my bank uses an outside company for credit card fraud protection. they called me when i used my card with a company outside of the united states. this is the number they called me from

This company is legit, but don't take my word for it. If you receive a call, call YOUR BANK and they will verify it.

If you think this is a scam, have YOUR BANK prove to you it's legit. After all, they are the ones who use this service, they can convince you.

Received a call from this number  with a case number. The calls were made to my house number and cell number. I called them back and was told that suspicious activity had been detected on my card. They stated that they had placed a hold on it. I told them it was ok and I would call the bank on Monday. I called the bank and it was a legitimate call. The company is based in Phoenix, AZ. So they are legitimate. Somebody had used my card in Brazil.

THIS IS A LEGIT COMPANY!!!! I had this verified by my Credit Union!!! I had gone and used my debit card in excess on a Saturday and it was high amounts.  I don't normally do that, they put a hold on my card until I called to verify that I was doing the spending because the activity was unusual.  I called and everything was fine after that!!!

Its legitimate.  I returned the call and noted that they did not ask for other identity info.  They just had questions about some out-of-state transactions that I verified as legitimate.

They called me at 7 on Sat then 11a on sun/mothers day

It's not fraud. This is the same # that calls if your card has Verified By Visa protection.

Received a call today.  Called them back and it turns out there were charges on my debit card I did not make.  I called my bank and get a new card sent.  This is 100% LEGIT.  The guy who called was from the US!  It's like a miracle!

The voicemail left by this number claims to be an automated message from a bank (Pinnacle) reporting suspicious debit card activity. However, 1.) We do not have an account OR debit card through this bank at all, and none of our debit cards match the ending 4 digits they listed. 2.) The automated message says to "Have _David R. _" call at this number immediately and there is no one here by that name. & 3.) The number they called is on our emergency cell phone, and the number is not associated with ANY accounts nor has it been used to register anywhere.

Checked our accounts with our own bank and they are just fine.

Fraud much? If not then someone is using random cell phone numbers to fill out their banking information. Is always good to be on the safe side - never call back a number like this - contact your bank directly for information!

After receiving a call from this number, I called my bank directly to check my account status. Turns out a late-night purchase triggered a legitimate fraud alert. Since my card was among the stolen Target card numbers, it gets flagged for potential fraud more easily.
Though there were no actual issues with my account, I'm getting a new card number.

Legit fraud detection service set-up by your bank/financial institution.  Call your bank first, they will verify if something happened.  Then the bank will most likely ask you to call the 877 number back, with the case number given to you, and verify information with them.  For once, an 800 service call that was actually doing something productive for the general public.

Legit or not I don't know, but they aren't bright. Called and gave the last 4 digits of an abused debit card so they claimed but they refused to believe that we don't HAVE a debit card with those last digits. They called again, and again, and again, and again, and so on. We called them back and told them yet again that they had the wrong number but they continued with the above, calling again and again until I finally put them on my phones blacklist.

Whoever does own that card I wish them luck and I wish they'd have believed us instead of resorting to harassment of a wrong number. But for now their recording can talk to my recording because I'll never get a call from them again.

They are the real deal they found some attempted charges  and are now sending me a new card.

The number is legit.  An automated msg. was left indicating suspicious activity with my debit card and that a temporary hold was placed on it.  It was requested that I call back with a case number left with the msg.  I called my bank instead and it was confirmed that the "3rd party" monitors all activity that appears to be suspicious.  We confirmed the transactions prior to the call, were made by me.  The one that caused the red flag was a gas purchase at Chevron.  I only purchased $35 dollars worth and then tried to use my card elsewhere and it was declined.  Apparently Chevron attached $200 to this purchase, but later released it by the time I called the bank.  This "3rd party" "saved me before.  That time, the transactions weren't mine.

If they ask for the last 4 of your social sec number be very suspicious. Unless you called them and know who they are for sure, NEVER give out ssn

I received a call from 877-253-8964 with a claim of fraud detection from my bank, and my card was on temporary freeze.  As I am very suspicious of these calls I checked my on line banking first to find a .93 charge from an unknowen copany.  I called the number on the back of my bank card and confirmed this is the service they use for fraud detecion and to call them with case number.  They only information they asked was case number and billing zip code.  They had stopped 6 transactions after the .93 totaling $713.60. Card has been deactivated, off the the bank Monday to get new one issed. Thankful my bank had this service in place.

I had made a comment earlier on here calling these people a scam after calling my bank and them telling me nothing is wrong. Two hours later I got online to look at my account and there was 5 transactions totaling 600.00 that was not mine. Someone swiped my card and made a double using it two states away from me. Im thankful for the heads up on this or I wouldnt had caught it until all my money was gone.

Phishing scam! Recording asked me to call back so I did. The Rep named Megan started asking for personal questions and told me my Debit card was on hold. I gave nothing and told them Im calling my bank and disconnected the call. Then my bank tells me that there is no unusual activity or holds on my accounts.

calls around same time 9am or 9pm. never leaves message. i will not answer.

this number calling you is a phishing scam!  call your bank immediately!  and phuck you phisher phucks!

Legit.  my bank verified this as third party fraud alert. they will ask for reference number from voice mail. they won't ask for any bank numbers.