877-278-3461
Carla
Carla
2011-06-06 21:04:12
Unknown
I am a 30 year veteran of the banking industry and work in an executive capacity.  I received this letter last night and I will tell you that I believe it is a phishing scheme.  Frauds are EPIDEMIC right now and most of these scams start from real articles (like the one that one of you shared above) and are embellished from there.  In all liklihood, the number for Experian is a trap to secure your personal info.  I, too, never worked for Honda, owned a Honda, financed a Honda...etc....  Chase is so big that these fraudsters count on catching someone (in the HUGE phishing net they cast) who believes it has something to do with that and will fall for their trap.  My advice....keep protecting your Identity by following the suggestions of the Federal Trade Commission, who oversees these issues, and throw this letter away.  I am.
gigglez
gigglez
2009-05-19 00:20:39
Unknown
also, bny mellon works with other financial companies/businesses that's probably why you have never heard of them. at first, i thought it was scam but i did more research and called the company.
gigglez
gigglez
2009-05-19 00:19:19
Unknown
it's not a scam. you have to type http://partner.consumerinfo.com/alerts to enroll and use your activation code from the letter. it's not www.partner.consumerinfo.com/alerts. use the http address.
Peggy Pritchard
Peggy Pritchard
2009-01-19 12:01:49
Unknown
When I first got my letter, I went to the website provided in the letter and tried to complete the form.  It would not take my SS number or my password and kept coming back to the same window.  Whey did you give the information of the website to sign up for Triple Alert if it won't let you submit your information.
Peggy Pritchard
Peggy Pritchard
2009-01-19 11:51:37
Unknown
I have been attempting to get on the website http://partner.consumerinfo.com/alert and sign up but the form will not take my information.  What can I do about it.
dee
dee
2009-01-16 20:43:56
Unknown
I was wondering do any of you use a Bank of America Card.  I received a notice today to examine your credit records before idenity thieves do.  I don't know if this is connected to the letter you received but just curious.  I received the letter and this notice the same day.  ????
dee
dee
2009-01-16 19:45:31
Unknown
I believe it is a SCAM because where is the association with this company with the people they sent the letters to.  I got a stupid letter today to with the same message.  If you feel something is wrong then their is something wrong. (red flag)  I would ignore it and let them take care of it.  If its legitimate you'll find out later as the months go on.  You might want to put it someplace safe if you think you'll need it down the road sometime. It's better to be safe then sorry.  I hope they catch them before they hurt anyone.  I may be wrong but I'm not taking any chances.
G.B.
G.B.
2009-01-16 19:29:19
Unknown
I also got same message.  Is it a scam?
Butch
Butch
2009-01-16 17:27:01
Unknown
What did you do to sign up?
lanny
lanny
2008-11-11 13:48:48
Unknown
i rec'd the same letter. i am quite upset about this but my wife is probably madder because i will not let it go and have been calling every one i can think of to vent. was there a number with capital letters to the top and right of your name and address and just above a bar code?
i have called mellon bank in canada 1-877-576-4968 and brian said the number(if there) is legit  1-877-278-3461. i have called AG nys in rochester ny, i have called troweprice i have called kodak, who could care less. i signed up for the triplealert thru experian, probably the one
who started this hysteria.
Guamite
Guamite
2008-10-22 20:20:16
Unknown
Letter dated 9/15/08 says have 90 days to activate.  This a jt tentant account through Ameritrade where some stocks have been bought.  No idea the Honda part of this?  Do presently have credit monitoring set up. I guess I'll wait and listen to feed back on this before I do anything.
Greg
Greg
2008-10-17 23:35:38
Unknown
Just go to Google and search for BNY.The search will reveal BNY Mellon's website.Click on it.The BNY Mellon homepage will come up.In the search box on the top right type in "tape".On the new page that will come up for your search of their website, the very first one listed wil be titled "Additional Information on Shareowners Services Incident".Click on those words.On the next page that comes up,in the top right corner, you will see the "Enroll Now for the free 24 month....".Click on the words "Enroll Now".The next page will come up and you can start enrolling in the monitoring service.There will be a place to use you free activation code on the page after you fill out your name,address,e-mail,etc..Easy as pie.And it's free!They have plenty of offers and opportunities to spend you hard earned money on other things at this monitoring service,like credit scores etc...But you don't have to spend anything.The monitoring service is free!! Hope this helps all of you! P.S. Don't look a gift horse in the mouth.Take it.They scewed up.Use it. See ya ,Greg
BNY Crap
BNY Crap
2008-10-15 06:24:48
Unknown
I receive the same letter today, 10/14/2008.  If it is a mistake as claimed by BNY, then BNY are so incompetent beyond belief. But if it is a scam, then why BNY people acknowledge this letter!!!  sound like the scam coming from BNY.
Shermamoma
Shermamoma
2008-10-13 17:50:26
Unknown
Unfortunately, the letter is not a scam. I went to http://www.ct.gov/ag/cwp/view.asp?A=2341&Q=416456 which is Connecticut's Attorney General website. A lot of customers who have had their information compromised reside in Connecticut. The website lists all the company's that you might have done business with. One of the ones we have done business with is listed in the list; I have never heard of BNY Mellon Shareowner Services. Still be careful though because scammers take advantage of those that are in this kind of situation. Hope this information helps.
Roland & Gloria Ceriani
Roland & Gloria Ceriani
2008-10-10 22:03:12
Unknown
We don,t know what tapes were lost of where they came from.  What shall we do  about this? 
Christine
Christine
2008-10-08 19:15:23
Unknown
i recieved the same letter and could not access the website
me three!
me three!
2008-10-07 22:33:03
Unknown
I got the same notice... is this a scam?!
carol
carol
2008-10-07 19:58:12
Unknown
I also received a letter but the phone number is different. It is 877-289-0136.  I got this website when I tried to get partner.consumerinfo.com/alert. Still not sure what to do
Cindi
Cindi
2008-10-07 19:27:02
Unknown
If the letter is legitimate, why is there an incorrect website given to setup the Triple Alert?
Mavis Poe
Mavis Poe
2008-10-07 18:23:12
Unknown
At what time will I be able to use the unique single-use activation code?
Mavis Poe
Mavis Poe
2008-10-07 18:19:56
Unknown
I recieved letter, I would like to accept the offer of free creditmonitoring product Triple Alert for 24 months as letter stated.
hedge
hedge
2008-10-06 12:49:44
Unknown
We also got this phone # which is on no other info provided
Akron
Akron
2008-10-05 15:48:25
Unknown
My 6 year old daughter recdeived a letter with the 877-289-0136 number yesterday. She has no investments or stocks in her name! At least none that we know of1
LB
LB
2008-10-04 15:52:25
Unknown
If you go to the other website listed on the letter, http://www.bnymellon.com/tapequery it does ask for your access code.
I took the letter to my accountant and he assured me it was real. It asks you a few questions that only you would know like did you apply for a car loan in April of 2002 if so choose the lender if not choose does not apply. It also lists a few streets and asks if you have previously lived ther if not choose does not apply. Hope this helps.
me
me
2008-10-03 08:20:15
Unknown
Below is a portion of the terms you agree with when you sign up for the site. The site does show my full credit history. Below talks about your activation codes and personal info it will request when you sign up. I got a letter from countrywide dated sep. 6th and a letter from bny melon datedsep. 15th with activation codes good for 2 years.  



ACTIVATION CODES
You are using an activation code to obtain a membership of our credit monitoring product. You are restricted to a one-time use of such activation code. Any subsequent use of the activation code will result in immediate termination of any associated memberships without notice in accordance with the termination provision(s) in the section entitled"Use of the Products," found herein.

Please note that if you improperly obtain a credit monitoring membership, any credit card number you may have used to purchase a transactional product will also be charged with the fee for the membership program that was obtained improperly.

PRODUCT-SPECIFIC TERMS AND CONDITIONS
The terms explained below are product specific and apply to the particular product indicated in addition to the Terms and Conditions listed above.
Registering for any Product: To enroll in a monthly/annual credit monitoring Product or to request a credit report or score, you must have online access in order to complete an online registration form, which includes an address and telephone number within the United States, provide a valid Social Security number and email address, and you agree to be bound by these Terms and Conditions and ConsumerInfo´s Privacy Notice. We will then evaluate your complete registration information. We are not able to accept and process joint registration for a married couple. We can only process registration for people who have a credit file with each of the three national credit reporting agencies (Experian, Equifax, and TransUnion) and whose identity we are able to verify.

Credit Monitoring
You understand and agree that we provide a credit monitoring product. We give you access to your credit report and we help you understand the information contained in your credit report. We are not a credit repair organization. We cannot improve your credit report, credit history or credit rating. We do not provide you with advice or assistance in improving your credit report, credit history or credit rating. Accurate adverse information on your credit report cannot be changed. If you believe that your credit report contains inaccurate information, it is your responsibility to contact the relevant credit reporting company, and follow the appropriate procedures for notifying the credit reporting company that you believe that your credit report contains an inaccuracy. Any information provided to you regarding the procedures followed by the various credit reporting companies related to the removal of inaccurate information is provided without charge to you and is available for free. Any such information is not included as part of your credit monitoring product but is provided free of charge to all consumers, regardless of whether they are members of the credit monitoring product.

You are receiving a complimentary credit monitoring membership. Your membership is effective for the period disclosed to you when you received your activation code. Should you choose to discontinue your membership for any reason before expiration of the then applicable membership term for which you are entitled, you may cancel your membership by calling the toll-free number listed on this Web Site. Please be aware that if, at the end of your promotional membership, you decide to continue your membership for a monthly/annual fee, you will have an opportunity to re-enroll at a separate website with different Terms and Conditions.
KIA
KIA
2008-10-03 07:07:13
Unknown
Consumers Confused Over Letters from BNY Mellon Shareowner Services
9/19/2008

Consumers Confused Over Letters from
BNY Mellon Shareowner Services


Contact:
Sue McConnell
V.P., PR & Marketing
216.623.8964 x 109
sue@cleveland.bbb.org



For Immediate Release ? September 16, 2008 ? BBB staff is busy answering calls today from local residents who are concerned about notices they received which indicate their Social Security numbers and other personal information may be at risk. The notice from BNY Mellon Shareowner Services states that computer tapes containing this information were lost while being transported to an off-site archive storage facility. The letter also contains offers for 24 months of free credit monitoring, identity theft insurance and reimbursement for the costs of a credit report freeze and removal. A toll free phone number is provided for more information as well as links to web sites.


One woman?s comments were typical of those voiced by other consumers. ?I thought this might be a scam,? she told the BBB. ?I was afraid to call the toll free number and give them any information. I thought they might be trying to get my name and other things.? Another said she was concerned because, ?I had no idea who the company was and the date I got the letter in the mail was the same date the letter was written. Those two things raised red flags for me.?


The BBB has confirmed that the letters are legitimate. Recipients are confused because they don?t recall ever doing business with BNY Mellon Shareowner Services. The reason? BNY Mellon Shareholder Services performs services on behalf of other companies. Their clients include issuers of securities, such as publicly held corporations. They also administer employee stock option plans.


BNY Mellon Shareowner Services is mailing millions of similar letters across the country. BBBNY Mellon Shareowner Services spokesperson, Kevin Heine, told the BBB, ?While there has been no indication that the data on the lost tapes has been misused in any way, we are offering comprehensive fraud protection to all affected individuals as a precaution.? The company has posted more information at www.bnymellon.com/tapequery.


?Consumers who called us to check on this mailing were wise,? said BBB president, David Weiss. ?While this mailing turned out to be legitimate, the BBB is seeing an increase in attempts to gather private information that can be used as identity theft tools.?


There are many ways to reduce your risk of identity theft. One step is to shred documents that contain personal information. The BBB is hosting a free document shredding event as part of the national ?BBB Secure Your ID Day? this weekend. Details are available at www.cleveland.bbb.org/SecureID.
GF
GF
2008-10-03 01:30:34
Unknown
I recieved the same letter with this number- 8847-289-0136. Went I tried
to log on to the web site, (http://partner.consumerinfo.com/alert it never
asked me for the activation code. So I did not proceed.
john
john
2008-10-03 00:53:13
Unknown
Since they already have all our personal information, I wonder why they simply don't use the "the unique single-use activation code" that they send to people if someone want to sign up for their credit monitoring service?
joe
joe
2008-10-02 23:41:00
Unknown
I beleive it's a scam also since on the BNY MELLON it is simply signed "Investor Care Response Team"!
Besides whenever there is a security bleach of this magnititude, shouldn't they put it on the six o"clock evening news?
cfw
cfw
2008-10-02 21:52:06
Unknown
I got the same letter, just mentioning bny.  I started to sign up for it but upon wanting my SS#, date of birth, etc., I stopped and am now checking around.  I noticed that one of the "answer" web pages purporting to answer this question is in fact the same web site- partner.comsumerinfo.com - and all the anwers say it is a legit company.  I think this is bogus.  Have you gotten a clear answer yet?
1-714-224-5150 1-484-284-0434 1-620-662-8870
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