Note: It was actually to one of my parents.  So watch out if your parents or grandparents think they really won something.

I checked the BBB.  This company CP has no interest in communicating with the BBB as they have not returned messages.  They also have multiple phone numbers, multiple P.O. Boxes, and a few varations of their name listed on the BBB entry.  Plus the piece of mail I got has CP, but it is CPPl in the BBB.  It's a telemarketing scam as the back of the cruise ticket in fine print reads, "Attendance at ninety-minute sales presentation for travel club is required." I didn't get a call.  I got a piece of mail with this phone number in it.

They called my cell.

They sent me a "Birthday' gift notice. A complimentary 8 day/7 night cruise for 2, outside cabin from any major port in r=the US. Plus bonus airfare if I call within 48hrs. They are using the Carnival logo, but never say they are Carnival Cruise line. BEWARE!

I got the same one, birthday with a sample carnival boarding pass. hum.

BBB issues Reliability Reports on all businesses, whether or not they are BBB accredited. If a business is a BBB Accredited Business, it is stated in this report.


Is this report helpful? Thank you!
Find out more about this business:
BBB Accreditation
BBB Rating
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 Government Actions
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BBB Accreditation
This business is not a BBB Accredited Business.


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BBB Rating
Based on BBB files, this business has a BBB Rating of C- on a scale from A+ to F.
Factors that lowered this business' rating include:
•6 complaints filed against business
•BBB does not have sufficient information to determine how long this business has been operating. BBB made two or more requests for background information from the business. BBB has not received a response from this business and/or has not been able to verify information received from this business.
•BBB does not have sufficient background information on this business. BBB made two or more requests for background information from the business. BBB has not received a response from this business and/or has not been able to verify information received from this business.
Factors that raised this business' rating include:
•Response to 6 complaint(s) filed against business.
•Resolution of complaint(s) filed against business.
Click here for an explanation of BBB Ratings


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Business Contact and Profile
Name: Classic Promotions
Phone: (888) 873-8854
Address: PO Box 20329

West Palm Beach, FL 33416
Principal: Kelly Sturdivant, Manager
Customer Contact: Kelly Sturdivant, Manager - (800) 873-8854
File Open Date: June 2010
Type of Business: Vacation Certificate and Voucher Promotion Services
BBB Accreditation: This company is not a BBB Accredited business.
Additional DBA Names: CPPI



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Additional Locations and Phone Numbers
Additional Phone Numbers
Tel: (800) 813-6994
Tel: (800) 873-8854




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Customer Complaint History
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB processed a total of 6 complaints about this company in the last 36 months, our standard reporting period. Of the total of 6 complaints closed in 36 months, 6 were closed in the last year.
These complaints concerned :
+ 2  regarding Customer Service Issues  
1 - Inappropriate behavior by customer service personnel
1 - None of the Above - Customer Service Complaint Issue


+ 1  regarding Delivery Issues  
1 - Non-delivery of products


+ 3  regarding Sales Practice Issues  
1 - None of the Above - Sales Complaint Issue
1 - Sales presentation did not disclose complete pricing information
1 - Sales presentation used dishonest sales practices


 
These complaints were closed as:  
+ 4  Resolved  
 2 -  Company resolved the complaint issues. The consumer acknowledged acceptance to BBB.
2 -  Company addressed the complaint issues. The consumer failed to acknowledge acceptance to BBB.


+ 2  Administratively Closed  
 2 -  BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer.



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Government Actions
BBB has no information regarding government actions at this time.


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Advertising Review
BBB has no information regarding advertising review at this time.


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Industry Tips
BBB Warns of Deceptive Travel-Related Promotions
More Vacation Get-Aways Now Require a Passport
Timeshare Scams Can Bilk the Unsuspecting
Vacation and Travel



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BBB Copyright and Reporting Policy
As a matter of policy, BBB does not endorse any product, service or business.

BBB Reliability Reports are provided solely to assist you in exercising your own best judgment. Information in this BBB Reliability Report is believed reliable, but not guaranteed as to accuracy.

BBB Reliability Reports generally cover a three-year reporting period. BBB Reliability Reports are subject to change at any time.
If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Reliability Report.
ID: 92021626
Report as of February 23, 2011 12:33
Copyright© 2011 Better Business Bureau


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Feedback
Is this report helpful? Thank you!  

 BBB Definition:

report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB.
 BBB Definition:

report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB.
 BBB Definition:

scale -
BBB Rating Scale
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 BBB Definition:

scale -
BBB Rating Scale
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A
A-
B+
B
B-
C+
C
C-
D+
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 BBB Definition:

resolved - The company resolved the complaint issues.
 BBB Definition:

Customer  Service  Issues - Claims alleging unsatisfactory customer service, including personnel's failure to provide assistance in a timely manner, failure to address or respond to customer dissatisfaction, unavailability for customer support, and/or inappropriate behavior or attitude exhibited by company staff.
 BBB Definition:

Delivery  Issues - Claims alleging delayed delivery of ordered merchandise.
 BBB Definition:

Sales  Practice  Issues - Claims of alleged sales presentations made in person or by telephone that contain misrepresentations of the product or service, high pressure sales practices, failure to disclose key conditions of the offer, and verbal representations not consistent with written contractual terms or agreements.
 BBB Definition:

Resolved - The company resolved the complaint issues.
 BBB Definition:

Administratively  Closed - BBB determined that the complaint could not be satisfactorily settled using standard methods of voluntary dispute resolution
 BBB Definition:

Administratively  Closed - BBB determined that the complaint could not be satisfactorily settled using standard methods of voluntary dispute resolution
 BBB Definition:

Resolved - The company resolved the complaint issues.
 BBB Definition:

Resolved - The company resolved the complaint issues.
 BBB Definition:

Administratively  Closed - BBB determined that the complaint could not be satisfactorily settled using standard methods of voluntary dispute resolution
 BBB Definition:

Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB.
 BBB Definition:

Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB.
 BBB Definition:

Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB.
 BBB Definition:

Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB.

How do you report this stuff? I received a Happy Bday invite too.

I received the same cruise voucher.  I did some googling to see what I could find... and using the information from the voucher doesn't make it easy to find info about them.  Some folks have already posted notes on this forum about the company, but I wanted to post a detailed description for others doing the same kind of searching I did.

1)  http://tinyurl.com/bbb-data-on-promo-co   This is a link to the BBB's page about this company.  One of the posts here seemed to indicate a C- rating.  When I look at the page, it shows an F.  Most of this is the result of issues that people have reported involving sales or advertising.

2) The voucher and accompanying note say "Carnival Norwegian" in large letters, leading the recipient to assume that Carnival is the sender.  The return address says "CP" with a PO Box in FL.  The back of the voucher has a lot of small print, and identifies the "promotional sponsor" as "World Wide Luxury Cruises".  The abbreviation in the return address is correct, (and not easy to search on).  The company name is "Classic Promotions".  I used their phone number and city to get the most useful information.  I find it a strong indicator of danger when a company doesn't want their own name to be well known.

3)  The duration of the cruise in the larger print in the note is listed as an "8 day/7 night cruise for 2 with an outside cabin from any major port in the US".  The small print on the back of the mock voucher is different. It says it will be "aboard Carnival Cruise Lines for four days," with an outside cabin.  Annoyingly, but common I know, the note says complimentary, but the voucher says the recipient pays all port charges, taxes, customs fees, etc..  It also says that the customer will be responsible for $9 per person per day if NYMEX, decides to charge over $70 per barrel of oil -- hardly predictable for the "prize" winner.  On the up-side, if the cruise is only 4 days long, you could save %50 percent on fuel supplement fees!

4)  The note says to call in to claim the prize, and says you were verified and ticketing number was issued.  Again, small print on the back is different.  It indicates that you must attend a 90 minute sales presentation.  It also implies that you are /not/ verified to receive the prize unless you meet requirements for AGE, INCOME, and COHABITATION.  This isn't odd, but it is offensive, IMO, especially since they implied that you have already qualified.

5)  If you call within 48 hours (of what?), you are supposed to receive 2 roundtrip airfares to, or from, any major US airport.  The note has no date on it, not even a cancellation mark from the post office.  The only date was on the voucher,  which indicated it was already 3 days old.  Mention of the airfare promo does not appear in the small print or anywhere else on the voucher.

The pattern is pretty clear, and the BBB thinks so too.  I'm avoiding this company.

Got a "Happy Birthday" letter saying I had won a "complimentary cruise" and "bonus airfare". It is obviously a hoax--don't respond as they will then have your phone number!!

GREAT RESEARCH --- but "SCAM" and  TOTAL TIME WASTER!  don't bother with these unethical dishonest people -- there are too many good ones out there --- don't waist your time trying to figure out if they are not honest in there advertising -- but, will be honest once they get your money........

Total Scam dishonest time waiter -- throw in trash don't wait effort....

I got the same thing. Have you learned anything? Too good to be true.

BBB issues Reliability Reports on all businesses, whether or not they are BBB accredited. If a business is a BBB Accredited Business, it is stated in this report.


Is this report helpful? Thank you!
Find out more about this business:
BBB Accreditation
BBB Rating
Business Contact and Profile
Additional Locations and Phone Numbers
Customer Complaint History
 Government Actions
Advertising Review
Industry Tips
BBB Copyright and Reporting Policy
Feedback



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BBB Accreditation
This business is not a BBB Accredited Business.


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BBB Rating
Based on BBB files, this business has a BBB Rating of C- on a scale from A+ to F.
Factors that lowered this business' rating include:
?6 complaints filed against business
?BBB does not have sufficient information to determine how long this business has been operating. BBB made two or more requests for background information from the business. BBB has not received a response from this business and/or has not been able to verify information received from this business.
?BBB does not have sufficient background information on this business. BBB made two or more requests for background information from the business. BBB has not received a response from this business and/or has not been able to verify information received from this business.
Factors that raised this business' rating include:
?Response to 6 complaint(s) filed against business.
?Resolution of complaint(s) filed against business.
Click here for an explanation of BBB Ratings


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Business Contact and Profile
Name: Classic Promotions
Phone: (888) 873-8854
Address: PO Box 20329

West Palm Beach, FL 33416
Principal: Kelly Sturdivant, Manager
Customer Contact: Kelly Sturdivant, Manager - (800) 873-8854
File Open Date: June 2010
Type of Business: Vacation Certificate and Voucher Promotion Services
BBB Accreditation: This company is not a BBB Accredited business.
Additional DBA Names: CPPI



Back to top
Additional Locations and Phone Numbers
Additional Phone Numbers
Tel: (800) 813-6994
Tel: (800) 873-8854




Back to top
Customer Complaint History
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB processed a total of 6 complaints about this company in the last 36 months, our standard reporting period. Of the total of 6 complaints closed in 36 months, 6 were closed in the last year.
These complaints concerned :
+ 2  regarding Customer Service Issues  
1 - Inappropriate behavior by customer service personnel
1 - None of the Above - Customer Service Complaint Issue


+ 1  regarding Delivery Issues  
1 - Non-delivery of products


+ 3  regarding Sales Practice Issues  
1 - None of the Above - Sales Complaint Issue
1 - Sales presentation did not disclose complete pricing information
1 - Sales presentation used dishonest sales practices


 
These complaints were closed as:  
+ 4  Resolved  
 2 -  Company resolved the complaint issues. The consumer acknowledged acceptance to BBB.
2 -  Company addressed the complaint issues. The consumer failed to acknowledge acceptance to BBB.


+ 2  Administratively Closed  
 2 -  BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer.



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Government Actions
BBB has no information regarding government actions at this time.


Back to top
Advertising Review
BBB has no information regarding advertising review at this time.


Back to top
Industry Tips
BBB Warns of Deceptive Travel-Related Promotions
More Vacation Get-Aways Now Require a Passport
Timeshare Scams Can Bilk the Unsuspecting
Vacation and Travel



Back to top
BBB Copyright and Reporting Policy
As a matter of policy, BBB does not endorse any product, service or business.

BBB Reliability Reports are provided solely to assist you in exercising your own best judgment. Information in this BBB Reliability Report is believed reliable, but not guaranteed as to accuracy.

BBB Reliability Reports generally cover a three-year reporting period. BBB Reliability Reports are subject to change at any time.
If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Reliability Report.
ID: 92021626
Report as of February 23, 2011 12:33
Copyright© 2011 Better Business Bureau


Back to top
Feedback
Is this report helpful? Thank you!  

 BBB Definition:

report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB.
 BBB Definition:

report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB.
 BBB Definition:

scale -
BBB Rating Scale
A+
A
A-
B+
B
B-
C+
C
C-
D+
D
D-
F
 BBB Definition:

scale -
BBB Rating Scale
A+
A
A-
B+
B
B-
C+
C
C-
D+
D
D-
F
 BBB Definition:

resolved - The company resolved the complaint issues.
 BBB Definition:

Customer  Service  Issues - Claims alleging unsatisfactory customer service, including personnel's failure to provide assistance in a timely manner, failure to address or respond to customer dissatisfaction, unavailability for customer support, and/or inappropriate behavior or attitude exhibited by company staff.
 BBB Definition:

Delivery  Issues - Claims alleging delayed delivery of ordered merchandise.
 BBB Definition:

Sales  Practice  Issues - Claims of alleged sales presentations made in person or by telephone that contain misrepresentations of the product or service, high pressure sales practices, failure to disclose key conditions of the offer, and verbal representations not consistent with written contractual terms or agreements.
 BBB Definition:

Resolved - The company resolved the complaint issues.
 BBB Definition:

Administratively  Closed - BBB determined that the complaint could not be satisfactorily settled using standard methods of voluntary dispute resolution
 BBB Definition:

Administratively  Closed - BBB determined that the complaint could not be satisfactorily settled using standard methods of voluntary dispute resolution
 BBB Definition:

Resolved - The company resolved the complaint issues.
 BBB Definition:

Resolved - The company resolved the complaint issues.
 BBB Definition:

Administratively  Closed - BBB determined that the complaint could not be satisfactorily settled using standard methods of voluntary dispute resolution
 BBB Definition:

Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB.
 BBB Definition:

Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB.
 BBB Definition:

Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB.
 BBB Definition:

Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB.

Got a card in the mail with this number on it... trying to figure out if its a hoax or not... offered me a free cruise ... too good to be true I would assume.