877-371-4525
Elspeth
Elspeth
2014-04-14 02:11:08
Unknown
I would go to your bank pronto and explain what's happened, then file a dispute for fraud!  This is a well known scam!

http://www.consumer.ftc.gov/articles/0131-cre ... reduction-scams
Voice mail boxes across the nation are being clogged with prerecorded phone calls from companies that claim to be able to negotiate significantly lower interest rates with your credit card issuers if you just pay them a fee first.

The Federal Trade Commission (FTC), the nation's consumer protection agency, says consumers who get these interest rate reduction robocalls should listen to them with extreme skepticism, and delete them. Many are scams.

The companies behind the sales pitches claim to have special relationships with credit card issuers. They guarantee that the reduced rates they offer will save you thousands of dollars in interest and finance charges, and will allow you to pay off your credit card debt three to five times faster. They claim that the lower interest rates are available for a limited time and that you need to act now. Some even use money-back guarantees as further enticement.

The FTC says that the companies behind these robocalls can't do anything for you that you can't do for yourself ? for free. You have just as much clout with your credit card issuer as these companies, and you are just as likely to get turned down for a rate reduction regardless of their promises or supposed efforts to negotiate on your behalf. Indeed, FTC investigators found that people who pay for these services don't get the touted interest rate reductions, don't save the promised amounts, don't pay off their credit card debt three to five times faster, and struggle to get refunds.

Amendments to the FTC's Telemarketing Sales Rule prohibit companies that sell relief services like these rate reduction scams on the phone from charging a fee before they settle or reduce your debt. If you do business with a debt relief company, you may be required to put money in a dedicated bank account, which will be administered by an independent third party. The account administrator may charge you a reasonable fee, and is responsible for transferring funds from your account to pay your creditors and the debt settlement company when settlements occur. See Settling Credit Card Debt.

Protect Yourself
The FTC says that if you?re looking to reduce the interest rate you?re paying on your credit card purchases, your best bet is to handle it yourself for free: call the customer service phone number on the back of your credit card and ask for a reduced rate. Be calm, patient and persistent. And if you are tempted by the promises in a rate reduction robocall, the FTC says hold off ? and hang up.

Don?t give out your credit card information. Once a scammer has your data, they can charge your credit card for their own purchases or sell the information to other scammers.
Don?t share other personal financial or sensitive information like your bank account or Social Security numbers. Scam artists often ask for this information during an unsolicited sales pitch, and then use it to commit other frauds against you.
Be skeptical of any unsolicited sales calls that are prerecorded, especially if your phone number is on the National Do Not Call Registry. You shouldn?t get recorded sales pitches unless you have specifically agreed to accept such calls, with a few exceptions.
If your number is on the National Do Not Call Registry, a telemarketer may call you only if you have agreed to accept calls from the company the salesperson works for, if you have bought something from the company within the last 18 months, or if you have asked the company for information within the last three months.
To report violations of the National Do Not Call Registry or to register your phone number, visit DoNotCall.gov
or call 1-888-382-1222.
File a Complaint
If you think you?ve experienced a credit card interest rate reduction scam, file a complaint with the Federal Trade Commission at ftccomplaintassistant.gov or call toll-free, 1-877-FTC-HELP (1-877-382-4357).

If your credit card has been charged for a service you didn?t order, authorize or receive, and you can?t get a refund, dispute the transaction with your credit card company. First call to try to stop the payment, and then follow up in writing. Under the Fair Credit Billing Act, you have the right to dispute charges for any service you didn?t get or any transaction you didn?t authorize.
Furious
Furious
2014-04-14 02:10:11
Unknown
I think I answered my own question - I think the Federal Trade Commission would be the place to contact.
Furious
Furious
2014-04-14 01:51:33
Unknown
I read this post and could have been the person writing it myself.  I feel the same way about myself - stupid.  BUT I am calling Mr. Mack (anyone talk to him?) and we are probably going to have it out again.  The old bait and switch...I am really mad at myself also because I don't usually go for anything like this but I crossed my fingers and hoped I wasn't getting taken.  And one thing that made me FURIOUS was being told all different things from the initial "promises".  I told him Friday I did not want it if it wasn't going to be the way he said initially.  I had three card balances that were to be transferred to Barclays at 0% but after the card came and their fee was taken from my bank account at the speed of light it was all different and I was treated like I had changed what I wanted.  In fact he was saying "well if FOR SOME REASON I wanted a balance transferred we could do it that way but he didn't know why I wanted it" (that was the short version)  After I hung up from him Friday I called Discover and checked on some of the things he told me and of course it wasn't so.  I am going to ask for a refund, I am sure he won't agree but if not, I am going to start writing letters and complain to anyone I can.  This place has called me seems like 2 years and I never talked to them or even answered the phone.  I don't know what possessed me to answer that day and listen and hope.  If anyone knows who to get in touch with about any of this other than the BBB, Please tell us.  Surely with the number of complaints I have read here we could get something accomplished as a group!
t
beulah ewing
beulah ewing
2014-04-08 14:23:02
Unknown
My name is Beulah Ewing and I believe I have been taken for granted the Premium Outsource Solution address( 3936 South #379, Olando,Florida 32833 phone 877-371-4525, I have tried to reach them by phone and get no answer. I mailed my approval for the with draw 0 n April7, 2014
Tred
Tred
2014-01-29 16:24:38
Unknown
With the same page directed from http://www.coopercomanagement.com/contactus.php
Tred
Tred
2014-01-29 15:54:20
Unknown
Found webpage with call center number @ http://premiumoutsource.com/contactus.php
Tred
Tred
2014-01-26 17:04:08
Unknown
Similar Financial Education, FL, Oldsmar  http://www.bbb.org/west-florida/business-revi ... mar-fl-90128812 website http://financialedservices.org/contact-us and http://www.linkedin.com/company/financial-education-services-inc.
Tred
Tred
2014-01-26 16:40:48
Unknown
Sad, fraudulent, deceptive and unfair business practices. Their website has little more that a phone number for identification. http://debteducationservices.com/aboutus.php and domain out of Quebec http://whois.domaintools.com/debteducationservices.com but does show a relationship to Enom INC WA http://whois.domaintools.com/enom.com
Badge714
Badge714
2014-01-26 16:01:44
Unknown
One of the telltale signs of a scam, is the big promise. A $13,000.00 loan, with 0% for the first year? Even a Martian, who got all 'A's' in arithmetic wouldn't get that rate. Also the fact that you paid an advance fee to get it, which is red flag #1 in a scam. Today, call your bank, using the number on the back of the card, tell them what happened. They will probably have to cancel the card before the crooks take more. And they will. Then, tomorrow morning GO to your bank, tell them what happened again, & file a complaint.
BH Scammed
BH Scammed
2014-01-26 15:53:35
Telemarketer
I believe I was totally scammed by this number. It is Credit Card Services and they offered me a loan from Barclays Bank for a little over $13,000.00 to pay off my major credit cards at 0% for an unlimited no interest loan that can be paid off as I wish, like 3 to 5 years. All I got was a Barclays Upromise Mastercard with a limit of $6,000. The 0% is only for 12 months. I have tried to reach them, through thls number and debteducationservices.com which they said was their site, to no avail. I got over 1400.00 taken off my Discover Card as their fee. I honestly don't know what to do. I will try again tomorrow, Monday, but I doubt I will get through. I am mortified at my gullibility. Stupid. Anyone know how I can deal with this?
RipOff
RipOff
2013-12-13 18:34:52
Unknown
They were SO PUSHY. Just call this number and see if you can get anyone to call you back. A legitimate company would have customer service reps to answer your calls. They want you to pay $995 for their "services".
Tombstone
Tombstone
2013-06-05 23:13:28
Telemarketer
Shills on this posting,there`s no way for these people to help you,except by draining your bank accounts,which is help most of us can do without.And they`re nice about it??Called me today,let the phone ring twice than hung up before the answering machine could pick up.Not that they would have bothered leaving a message.
F.Harvey
F.Harvey
2013-06-05 23:05:02
Unknown
they actually helped me out by getting my rates lowered, when in reality the bank would not help me at all. so to me they are worth the fee still keep in contact with them...
DADE COUNTY
DADE COUNTY
2013-06-03 23:35:53
Telemarketer
TOTAL SCAM TAKING ADVANTAGE OF THE ELDERLY TO GAIN ACCESS TO THEIR PRIVATE INFORMATION TO WIPE OUT THEIR BANK ACCOUNTS AND STEAL THEIR MONEY!!!!!!!
Jo
Jo
2013-05-16 21:19:20
Unknown
They are there to help you lower your interest rates on your credit cards.  You qualify if your rate is over 9% on a credit card and you have a balance of over $3,000.  It is a wonderful service and they are really nice.  A huge help to us.
1-813-250-6474 1-120-673-7500 1-201-351-7760
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