877-519-2637
Rachel93
Rachel93
2013-08-02 14:54:29
Fax Machine
AFTER I DID THIS THEY STOPPED FOR GOOD!!!!!!!

We've been receiving faxes from DSM for quite sometime now and after I did this they've stopped!

Over the course of a few days I collected PILES of random paper through out the office with useless information on it (sheets of other advertisement faxes, advertisement mail, poorly printed pictures, black construction paper...). Then, when I received a new fax from DSM I took ALL the scratch paper, the new fax from DSM and copies of all the filed complaints to the FCC and faxed all 40 some-odd pages back to them, Not once, not twice but three times!

A few hours later, I called DSM customer service and explained that we have moved and that our fax number had changed. I gave the representative our local Attorney Generals fax number.  

That happened over 4 months ago and I haven't gotten ANYTHING from them since.

:D
Dr. Joseph Donohue
Dr. Joseph Donohue
2013-03-01 19:52:44
Fax Machine
What do I have to do to get this b*****d to stop harassing me?  

I have already contacted the better business bureau and the Vermont Secretary of States office.
clifton chiro
clifton chiro
2013-02-08 14:47:25
Fax Machine
CLASS ACTION LAWSUIT AGAINST DSM SUPPLY FOR UNSOLICITED FAXES AND REPEAT VIOLATIONS AGAINST FCC REGULATIONS DSM SUPPLY of Dallas Texas has re-occurant violations of FCC regulations resulting in a class action lawsuit brought to them after a citation delivered in 2011 to participate in this lawsuit If you receive unsolicited fax advertisements from DSM SUPPLY give the Law Office a call in Florida at 727-736-1900 or nationwide toll free at 1-866-503-8200 or simply click the link below: http://jamesthomasesq.com/case.html
complete this form, do not fill out the accident section this only pertains to physical accidents, however in the space at the bottom note that you have received these faxes from DSM supply
cliftonchiro
cliftonchiro
2013-02-08 14:46:02
Unknown
CLASS ACTION LAWSUIT AGAINST DSM SUPPLY FOR UNSOLICITED FAXES AND REPEAT VIOLATIONS AGAINST FCC REGULATIONS DSM SUPPLY of Dallas Texas has re-occurant violations of FCC regulations resulting in a class action lawsuit brought to them after a citation delivered in 2011 to participate in this lawsuit If you receive unsolicited fax advertisements from DSM SUPPLY give the Law Office a call in Florida at 727-736-1900 or nationwide toll free at 1-866-503-8200 or simply click the link below: http://jamesthomasesq.com/case.html complete this form, do not fill out the accident section this only pertains to physical accidents, however in the space at the bottom note that you have received these faxes from DSM supply
PISSED!
PISSED!
2013-02-04 16:34:13
Unknown
I have started to fax them back repeatedly... I have complained to the FCC, BBB and the TX Attorney General with no luck in getting them to stop either.  So they can find out how fun it is to get multiple faxes!!
Becky
Becky
2012-11-26 14:47:39
Unknown
We have been dealing with the same thing.  For 7 or 8 months now, I have received 2-3 pages from them every Monday.  I call weekly and track my phone calls.  I always polite and calm thinking I can "kill 'em with kindness".  I am hung up on regularly and was told today I should "hit the bottle", so I could calm down.  Really?  This company is a joke.
Dave Bennett
Dave Bennett
2012-08-08 18:01:43
Fax Machine
To All interested in a possible resolution to the nightmare concerning DSM faxes.
You really need to hook-up with this Atty.  I've been plagued for over a year by DSM and after searching for hours on-line, I've discovered a firm who has a strong track record in 'suing the b*****ds.'
They have things in the works now that you'll want to be part of.

Give 'em a call -join the CROWD of frustrated people who have been screwed by DSM Supply.
1-866-503-8200  Atty James Thomas

http://www.jamesthomasesq.com/Defendant%20Fax%20Hot%20List.pdf
Dr. T
Dr. T
2012-08-01 16:15:29
Fax Machine
I called my phone carrier and blocked DSM's fax number... how creative they are. I started receiving their faxes from a different fax number 800-290-6642. They just won't stop. I filed a complaint with the FCC. I'll make sure to let others know not to do business with them.
Chris
Chris
2012-06-27 17:36:02
Fax Machine
I filed a BBB complaint against DSM in Oct 2011, that was closed UNRESOLVED in December.
Today I received 2 new faxes, so I called and asked Sebastian to speak with a supervisor.  When he refused, I informed him of the BBB complaint and threatened that I would be contacting the TX attorney general.
He hung up.
So today I filed a complaint with the Texas Attorney General and the FCC.
I encourage everyone to do the same.
Rachel
Rachel
2012-04-12 14:07:09
Telemarketer
DSM Supplies:  This is a rip off company.  We ordered stuff and they never got us our supplies but charged our credit card anyway.  Very rude customer service and we were told, "the more time you call for a refund, the longer it will take."  That comment didnt work out too nicely for the rude gentleman.  We are constantly getting calls and faxes from them offering deal and never producing the order.
marie sabbatino
marie sabbatino
2012-02-20 16:24:53
Fax Machine
numerous faxes from this number
jaime
jaime
2012-01-16 23:21:27
Unknown
they are actuallly located in texas... call and ask for the mailing address, so you can send them a payment... i bet you get an address!
fedup
fedup
2011-10-11 18:35:19
Unknown
Our office tried calling several times and get the same excuses, and the faxes never stop!  Don't even know how we ended up on their fax list. We have also been hung up on multiple times by a guy there when we ask for his name or to speak with a supervisor.  I can't imagine doing business that way! The FCC complaint is a good idea.  That may be our next option.  Nothing else is working.
Beth
Beth
2011-09-27 17:32:32
Fax Machine
Report him to your state's ATTORNEY GENERAL office. They should be able to help. I have been calling all year to have this number removed. Today I stuck to my guns and demanded to speak to a supervisor. I was refused and repetitively asked what our fax number was... I gave him the fax number and told him if I received one more fax I would go to the police. His response "GO AHEAD!" So off I went to the Attorney General's office. EFF YOU DSM!
againstdsm
againstdsm
2011-09-12 18:18:43
Unknown
They are totally terrible.  I hope they go out of buisness and soon!!!  I have faxed tons of stuff back to them for years and the unwanted faxes just keep coming.
doc dave
doc dave
2011-09-07 01:43:24
Unknown
every week i get more crap from dsm.
have called no less than 10 times.

i faxed them 100, yes one hundred pages of their own faxes to me.

i will continue to do this everytime they send me something.
i have switched off my fax at night, and during office hours i keep it on a manual mode.

these people are scum.
Attorney
Attorney
2011-08-30 19:58:58
Unknown
The only way to stop this is to do it in numbers with the Texas Attorney General and the Dallas TX Distrct Attorney. Go to The Texas Attorney General Website-Consumer Protection-File a Complaint-Telephones & Faxes. You will need the company info which is DSM Supply 11837 Judd CT Suite106E, Dallas, TX 75243, 214-570-0089 . Owners name is Scott Malcolm. Once you have done this you can also contact the Dallas Police and file a police report. Once the police report has been processed it will go to the Dallas District Attorney and charges can be filed against him.
Lori
Lori
2011-07-28 17:01:10
Unknown
I have the same problem with DSM Supply. How did you make out with FTC? I was going to file a complaint with the FBI and USPS for mail fraud.
Unhappy with DSM Supply
Unhappy with DSM Supply
2011-07-22 17:58:07
Unknown
Their fax number is 800-290-6642
Marcus L.
Marcus L.
2011-07-18 15:47:12
Unknown
I have worked for this company before in the past only to discover how crooked Scott Malcolm (Owner) is and how wrong he's doing his customers. I have resulted in starting my own business to go up against him and prove to each client there are still some good people in this world. If you're receiving those faxes I suggest you unplug your fax machine or change your fax number because he's not going to stop. Anyone who calls in asking to be removed just gets ignored completely. People think the best way to buy product is the cheapest way. I will admit. The guy has good prices, but too good to be true and 99% of the time you will never receive your product or will receive it literally months later. If interested in more info about this or you would like to buy from an honest and reliable source please contact me for a catalog at buyright.sale@yahoo.com 469-767-0675. I will be glad to help you with any questions you may have.

Thanks,
Marcus Longoria
469-767-0675
Buy Right Medical Supply
buyright.sale@yahoo.com
Marcus L.
Marcus L.
2011-07-18 15:41:09
Unknown
I have worked for this company before in the past only to discover how crooked Scott Malcolm (Owner) is and how wrong he's doing his customers. I have resulted in starting my own business to go up against him and prove to each client there are still some good people in this world. If you're receiving those faxes I suggest you unplug your fax machine or change your fax number because he's not going to stop sending them and anyone who calls in to asking to be removed just gets ignored completely. People think the best way to buy product is the cheapest way. I will admit. The guy has good prices, but too good to be true and 99% of the time you will never receive their product or will receive it literally months later. If interested in more info about this or you would like to buy from an honest and reliable source please contact me for a catalog at buyright.sale@yaho.com 469-767-0675. I will be glad to help you with any questions you may have.

Thanks,
Marcus Longoria
469-767-0675
Buy Right Medical Supply
buyright.sale@yaho.com
Marcus L.
Marcus L.
2011-07-18 15:40:05
Unknown
I have worked for this company before in the past only to discover how crooked Scott Malcolm (Owner) is and how wrong he's doing his customers. I have resulted in starting my own business to go up against him and prove to each client there are still some good people in this world. If you're receiving those faxes I suggest you unplug your fax machine or change your fax number because he's not going to stop sending them and anyone who calls in to asking to be removed just gets ignored completely. People think the best way to buy product is the cheapest way. I will admit. The guy has good prices, but too good to be true and 99% of the time you will never receive their product or will receive it literally months later. If interested in more info about this or you would like to buy from an honest and reliable source please contact me for a catalog at buyright.sale@yaho.com 469-767-0675. I will be glad to help you with any questions you may have.

Thanks,
Marcus Longoria
469-767-0675
Buy Right Medical Supply
buyright.sale@yaho.com
Dr Rick Monsour
Dr Rick Monsour
2011-06-20 15:49:21
Unknown
Please share there fax number, they are doing the same thing to me plus charged me for products they never delivered. I want to fax the crap out of them. They of course wont give me there fax number. Dr Rick
Bob
Bob
2011-06-06 21:04:29
Unknown
getting unwanted faxes from 888 728 6984. I wouldn't do business with these people if blah blah blah.
They are just wasting my paper and ink. Please get them to stop!!!
Shootair
Shootair
2011-06-06 21:04:29
Unknown
Get these calls come over our fax machine monthly
Carla
Carla
2011-05-24 14:24:50
Unknown
This is the worst company for sending unsolited faxes AND the graphics take up a ton of ink!  I have resorted to sending their faxes back after accumulating them for weeks along with a note to remove me and fax this back to them several times a day.
Danielle
Danielle
2011-05-18 19:39:02
Unknown
Having same problem for over 2 years now with DSM Supply!  We have filed numerous complaints with the FCC, but 3 page faxes continue!
Jaime
Jaime
2011-05-18 16:41:32
Fax Machine
This company does not stop sending me faxes. Everytime I call their phone line is busy. What a Joke. Last time I faxed them back what they had sent me, they sent me back 25 pages of the same fax over and over wasting my ink!! This comapny needs to be taken down. Obviously there are tons of complaints, why hasnt anyone done anything about them yet!!!
commhcac
commhcac
2011-05-09 16:24:14
Unknown
Our business had actually stopeed recieving faxes from dsm for a few months when they have started again this week.....  calling does no good as most already know. they are rude and frankly they dont give a damn. i have had run ins with "marcy" and william" who both threatend to send me more faxes for being such a bi***..... i still fax them all we get including the letter they didnt respond to from attorney general and fcc. sending the faxes back to them snail mail does no good. i have done this twice one just sent by mail. returned to sender but the envelope was opened and then taped back closed. and also sent one certified which is what i was told by attorney general. someone signed for the letter, i recieved card back then about a week later here came the envelope i sent unopened and marked unable to forward that was sent to MO address. if anyone was another address i will gladly send
Dr. O'Brien
Dr. O'Brien
2011-01-19 17:50:26
Unknown
I have also been harassed by DSM Supply for about 2 years.  A few months ago I filed a complaint with the FCC.  They informed me that with each complaint they receive, they are able to fine DSM more money (up to $11,000 per complaint).  So, I suggest that each person on this thread, if you haven't already, file a complaint with the FCC.  And remember, you can file a complaint for multiple dates and DSM will be fined for each individual date that an unwanted fax was sent.

Dr. O'Brien
drobrien@thespinecareinstitute.com
1-661-748-0240 1-646-205-2380 1-704-817-0614
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