These people designate your account by your phone number. When I set up my ad with them I told them that my YPG ad
  proof had my cell number on it and I wanted it changed to my landline due to poor reception at home. The rep told me to
 sign the contract and he would make the change. Guess what? He made the phone number change in the ad but didn't
 cancel the cell number account designation. Therefore they were billing me and I was paying on two accounts when only
 one number was active on the ad. After months of repeated attempts to straighten out the account with several different
 customer service reps, they told me I owed them $1500.00. The account was suppose to cost me $104.00 a month. So for
a period of 8 months with double billing which should have been deducted, how the feck did they come up with that bogus number? No solution has been achieved to date, and they have totally screwed small business advertising .

Like several people here I had an ad online with them and the service was bad.  

you're lucky you missed the call.  Its yellowpages.ca collections.  Seems like no amount of reasoning or arguing will get rid of them.  
They send you bills even after the original deal is over in the hopes you will pay one. THEN they argue that since you payed one you agreed to another year!

Phone rang once.  No one there.
Call display only shows the telephone number.
August 2, 2013, 3:59pm

Don't deal with this company this is the online partner of the MTS (manitoba telephone service).
The phone service is good.  The online part is horrible.

8 months after finishing my advertising contract with them and they are still phoning about my "oustanding bill".  I paid the last bill many months ago and yet they still keep calling and calling.

read more about these pathetic clowns here:
http://800notes.com/Phone.aspx/1-877-547-2403
( one whole page of complaints about incompetence)

months after my one year contract is expired AND they are still trying to get me to pay for YET ANOTHER MONTH?  Its amazing how incompetent this company is!!  Honestly its not worth the hassle to deal with these losers . . .

after a year of dealing with these clowns.  I will never deal with yellow pages online again.  repeating cycles of no invoices for 3 - 4 months.  Then collection calls that I haven't paid my invoices.  I explain I don't have ANY invoices tp pay.  Finally getting the outstanding invoices(by email) and paying them.  Only to repeat the cycle, no invoices for 3 or 4 months then collection calls again.  Been that way ALL YEAR LONG!

Even now, 3 weeks after I paid the last invoice by check they are calling about my outstanding balance??
( five minutes on the phone with them and they find my cheque . . )

I took an online ad with them.  Have to say service sucks.  They screwed up my business address online and on the mailing address for the billing and STILL won't discount anything.  

Save your money  and skip the online part.  
( they hype up the traffic stats to your sites.  At first you think great!  Then you read its impressions NOT unique impressions.)

So if someone likes your site and goes to it a few and looks around, they count lots of impressions.

Save your money  . . .

Cell phone rang I looked at the display it only said 547 unknown I didn't answer

yet again calling and leaving messages about my "outstanding account"

There is NO outstanding account.  

If I get someone that speaks normal english I'll straighten that out by DEMANDING they show me a signed invoice.

Wow this is great info. I tried to setup advertising for the first time through yellow pages. I was told if I wanted to go through with it I would have to print out, sign a contract, and send it back. I decided not to advertise but yet received a bill one Month later. I keep getting phone calls from this number and now received a second bill. If this isn't resolved looks like I'm taking them to small claims.

This is YP accounts receivable. Their service and ROI is a joke!!! Ive had nothing with problems with them for the last 4 years from billing to graphics to actual results. Ive been waiting for a call back from client services for 3 months.  PLEASE READ BELOW!

Yellow Media Inc. owns both Canpages and Yellowpages. Their stock price has fallen from $6 at the start of this year to around 15 cents... yes thats down 98% in 1 year from a high of $18!!!  They had to write-down the value of their company by $2.8 billion in Q3 of this year. The banks demanded 500 million back immediately and 250 mill every 3 months. They can not borrow money because their debt has been classified as a junk bond. DO NOT PAY YOUR YP or CANPAGES INVOICES and lets end this egotistical former monopoly businesses once and for all. Its useless. Spend your money with Google or local papers. They know that Google killed them and they're just hanging on and firing staff which makes the service even worse.

Great review by the Globe and Mail.

http://www.theglobeandmail.com/report-on-busi ... article2215954/

End the corporate greed and former monopoly!

This is YP accounts receivable. Their service and ROI is a joke!!! Ive had nothing with problems with them for the last 4 years from billing to graphics to actual results. Ive been waiting for a call back from client services for 3 months.  PLEASE READ BELOW!

Yellow Media Inc. owns both Canpages and Yellowpages. Their stock price has fallen from $6 at the start of this year to around 15 cents... yes thats down 98% in 1 year from a high of $18!!!  They had to write-down the value of their company by $2.8 billion in Q3 of this year. The banks demanded 500 million back immediately and 250 mill every 3 months. They can not borrow money because their debt has been classified as a junk bond. DO NOT PAY YOUR YP or CANPAGES INVOICES and lets end this egotistical former monopoly businesses once and for all. Its useless. Spend your money with Google or local papers. They know that Google killed them and they're just hanging on and firing staff which makes the service even worse.

Great review by the Globe and Mail.

http://www.theglobeandmail.com/report-on-busi ... article2215954/

End the corporate greed and former monopoly!

this number keeps calling everyday without answering. sometimes more than once in a day!

This number keeps calling and hanging up, it is apparently a yellow page scam.

I seem to have gotten caught up by them faxing me some information about my yellow page add and I thought it was our regular yellow page add and now they want over $2000.00. Its a big scam they have going on.

Yes, my company occasionally lumps invoices together and writes one big payment, so it may be "overdue".

But if this is YellowPages Group, automated dialing, hanging up immediately and sending a different "Accounts Payable" person to call every time is atrocious service.  We receive these almost daily, and it is borderline harassment, especially as I keep telling them that we are working with them already to sort things out!

Yellow Pages Group - Accounts Payable---- they will call you until u make a visa pymt over the phone

Accounts Recievable will call me and tell me i owe them $$$$$ every first Tuesday of the week

They left a message on my machine. They say they are from the Yellow Pages, and that I owe them money. These people will not leave me alone, even though I have told them I have never dealt with them before.

no message ... must be a ghost ...

Guy says his name is Sean from Access Payments. He says we are entitled to rate reductions because of the chip enhancement update. OH FOR PETE'S SAKE!!! After over a year of multiple companies calling about a rate reduction we are entitled to, now I have to deal with a new spiel? I tell him we are not interested but he doesn't respect that and goes on to say what I have heard a (no exaggeration) a hundred times. They aren't selling anything. Like I believe he's just calling around as a volunteer. Well just give me the rate reduction then. FECK OFF. I hang up on him and then he calls back over and over - which I ignore. And he continues to call every day. Thank goodness for call display. I'm not an idiot. I know that whatver deal is offered it will cost money. Maybe it would save in the long run, but we do not have the money to change. So fed up with these calls. It feels like harassment.

Answered phone after first ring, they hung up. Its Yellow Pages Accnts Receivable - their explanation was that we took too long to answer the phone. Rediculous that 1 ring is too long and if its important why dont they wait???

Yellow Pages Group - Accounts Payable

Yellow pages ...accts payable ...relentless!

When I answered, they hung up.  Not sure who it was