My mother is 87 years old and you call her phone 10 15 times a day for some one who don't live here she don't understand what you are telling her to do by pushing this button or that button she is blind and has to get up every time you call to answer the phone only to be for someone who don't even talk to her STOP CALLiNG HER

Debt Collectors like Kelly Smith don't stop calling when you tell them they are calling the wrong person. Its because the "know" you are lying to them and you really are that person. What a line of work to be in . . .

This moron with British accent. No one ever answers. So here is to you Kelly ...Press the # key and # sand.

Cheerio!

My good friend who is sick of the calls, if you or someone you know is a tech nerd, as I am, you may wish to get ahold of an old used, PC, wipe windows off of it, then download some free software from asterisk, google that one, I dare you. When you have a PBX installed, it does not break the bank, even I cood afford it. A little OBI box, or other open phone ATA adapter, an old PC and some free pbx software will make all the diff in the world. Play a recording at them down analogue line, or simply disconnect their sorry butts with a SIP (hangupcause 1), and the spammer's computer will think your line is no longer in service, ditch the fake bill collectors, old girlfrends, and telespammers without spending alot of dough. if you know of a cheaper way to go about it, go for it, and control your phone again.

Kelly Smith. Get a new line of work. In my experience bill collectors are thieves who never actually credit the money paid to them. Pay the original company or keep your money. Kelly Smith I will pray for you!

I received a call from this number and the lady I spoke with asked em to verify the last 4 digits of my social and I asked her who the hell was she and if she had all my information why should I verify anything over the phone.. She told me to have a great day and hung up on me

Please contact the following link to prevent being scammed into paying money that you no longer owe:      www.crimes-of-persuasion.com/laws/us/agencies.htm

Simply, these debt collectors appear to be hopelessly stupid.
    I am receiving the phone calls from "Kelly Smith, the debt collector" almost daily; for many months now. I have tried communicate with Kelly Smith, but it appears to be impossible. Kelly Smith just  keeps calling and looking for some guy, who apparently had mine phone number three or more years ago. Of course, people from Kelly Smith  don't care that they harass me and not that guy; they believe that they can get away with it, and I would not expect anything different from people like these either. Well... what is funny is the fact that they are also too dumb to comprehend -  the intended object of their calls is not getting reached, he is getting away and apparently is laughing at them. It means that their naive clients are paying Kelly Smith for the job that is not getting done and will never get done, at least not  in the way like this. I'm certain that Kelly Smith's people don't care about their clients (companies) either... Still, what if these clients would start realizing the quality of services they are paying for. Kelly Smith would be out of business in no time...
   There are treatments for most of diseases, but not for such an extensive stupidity.

harrassment on a business line

I am getting calls from "Kelly Smith" as well. I am current on all my debt. The one time I waited the 10 minutes on hold for a live person, they refused to talk to me unless I provided my social, but refused to give me any information, including the company name, unless I gave them my social. They call me from 3a.m. until 11a.m. everyday.

any idea on how to get them to stop, or what company the represent? I told the last rep they needed to remove me from their list, and she said they didn't have to and hung up.

I got a recording stating Kelly Smith with ER solutions was calling in reference to collecting on a bill. I know for a fact I am not late on any bills.

I got a call from this company this morning.  Dont expect them to be around long.  They are blatantly violating the FDCPA.

It's clear they got my number from telephone records as I just got this telephone number 2 months ago and have given it to no one.  I have my number list as C Bennit in the telephone listing.  It's clear they are calling anyone with a similar name in the phonebook

it is harrasment. I just got a cell phone and have not given it out to anyone. They are calling me ten times a day even tho i politly ask them not to. I have even called the company that I so call owe, and they wont respond. I have not given out any info about myself but yet still get this harrasment. So styop being so judge mental about some being a cry baby. maybe you shouldve learned how to be nice when you were in kindergarden. YOU FAILED MORON. You want to be so nasty to people thyat may or may not owe sometyhing but yet your manners are wrong. Go back to kndergarden and learn how to be nice. if you dont care whyt did you comment? IDIOT!~

Does anyone happen to know what type of debt collection agency Kelly Smith with ER Solutions is? I'm current on all my debt, and I don't want to call back just to be harassed into paying something I've already consolodated through CredAbility. Do they collect on credit cards, loans, etc?

".Caller ID: Unknown
Caller: ER Solutions
Call Type: Debt Collector
Reply ! kelly smith replies to Sick_of_the_calls
20 Oct 2008did you really really want to speak to her supervisor? you may want to rethink that crybaby approach. yes, I said crybaby. whiners complain when the debt collector starts calling. her supervisor has more experience than she does, if she can't get money out of you maybe her supervisor can. yeah, you might want to rethink the whole "I wanna speak to your supervisor" when talking to a representative at a collection agency. try calling the client company who is paying the debt collector to "harass" you when you fail to pay that same client company. your pity approach will play better from that angle. for the debt collector, you are either paying or you're not. if you're not paying and you're still on the phone... ask yourself "why am I still talking to this person?". Hang up the phone!!

TALK ABOUT CRYBABY !
YOU MIGHT WANNA RE-THINK YOUR APPROACH ON YOUR CLIENT COMMUNICATION & YOUR DEMEANOR TOWARDS CLIENTS, NEVER MIND YOU'RE DESTROYING YOUR COMPANY'S REPUTATION.

IT IS HARRASSMENT IF THE PERSON YOU'RE LOOKING FOR HAS ASKED YOU TO QUIT CALLING & HAS SENT A WRITTEN STATEMENT VIA CERTIFIED MAILED TO YOU REQUESTING YOU TO DO SO.
THE FTC WILL CONTACT YOU ABOUT THIS IF THE PERSON YOU'RE CONTACTING HAS FOLLOWED THE FTC GUIDELINES

KELLY SMITH CALLED LOOKING FOR ME. HER PRE-RECORDED MESSAGE ASKED ME TO HOLD WHILE SHE LOOKED MY ACCOUNT & THEN SHE HUNG UP ON ME. WHATS UP WITH THAT ?

Recieved call stating "Hello, My name is Kelly Smith, a debt collector". The name they mentioned no longer works here and the last time I checked, they are not allowed to state they are a debt collection company unless speaking with the person whom it concerns.

This call was not even 5 min after I returned a call from "Kelly Smith" to tell them that it was the wrong number and was informed that Kelly Smith isn't even an employee just a name they stick on thier automated dialer.

Whats the use of telling a collection company that person doesn't live/work here, if they continue to harrass people by calling the same number. Glad we record the calls at work. Will have a nice bonus when the lawsuit gets filed thanks to thier stupidity.

Keep getting calls all the time from a Kelly Smith @ ER Solutions asking for a Robert Cook. No one here by that name. Can't call them-no #. Idiots!!!

I am not behind on any of my debts so I have no idea why they are harrassing me. Also, I DO NOT give my cell phone number to no one. Absolutely no one has my cell phone number. I use it to call out, not to receive calls. I block my cell number when I call out. So, Kelly Smith, where are they getting my number? Perhaps they're calling wrong numbers, way too obvious.

Constantly getting calls from this ER Solutions.  There is a HUGE difference between an attempt to collect on a payment and over extending your boundaries of contact ethics.  I am a collection officer as well and in 21 years of attempting to collect on a delinquent debt have I EVER crossed the line of professionalism into boarderline stalking of a debtee.  There are proper channels and procedures that should definitely be followed when trying to colllect a debt.  As a collector my job is to TRY and contact a delinquent client.  If those avenues fail, you turn to the next avenue of recovery.  People you get constant phone calls from are people who earn comissions on debts or have purchased a debt at a discounted price.  I'm not siding with the debtee in any means, but am concerned on the "BAD NAME" we get as collectors because of these unethically insane practices.  PLEASE STOP AND THINK ABOUT IT THE NEXT TIME YOU DECIDE TO HARASS SOMEONE BECAUSE YOU KNOW AS WELL AS EVERYONE ELSE IN THE KNOWN WORLD THAT THAT IS WHAT IT IS.

Except that they are not calling for me, they ask for someone else with the same last name but a different first name.  I live in a large metro area so they have clearly just decided to call people with the same last name.  Not acceptable.  Other bill collectors have called asking for laprincess and rufus and many other names.   Calling multiple times a day is unacceptable.  Once I have said it is the wrong number and not to call back that should be it.

It is harrassment when your calling the WRONG number 5/6 times a day. What part of wrong number don't you understand. I get calls from ERS over and over and I don't owe anyone anything I have no credit cards my mortgage is up to date and my cars are paid for....So kelly smith your wrong and ignotent.

Actually most states only allow a 3 call max for creditors. Its nice to see that collection agents pay attention these posts. Now they can berate consumers not only online but on the phone too. How nice.

and they still call because they are retarded

did you really really want to speak to her supervisor? you may want to rethink that crybaby approach. yes, I said crybaby. whiners complain when the debt collector starts calling. her supervisor has more experience than she does, if she can't get money out of you maybe her supervisor can. yeah, you might want to rethink the whole "I wanna speak to your supervisor" when talking to a representative at a collection agency. try calling the client company who is paying the debt collector to "harass" you when you fail to pay that same client company. your pity approach will play better from that angle. for the debt collector, you are either paying or you're not. if you're not paying and you're still on the phone... ask yourself "why am I still talking to this person?". Hang up the phone!!

calling you at the number you provided for contact is not harrassment. who did you give the number to? your bank? your phone company? your credit card company? your utility company? the store that issued you credit? some company that wants to be paid! who exactly do you give your number to? one of those companies wants their money. if you're tired of the calls you have 2 choices: 1. most obvious: pay the bill. 2. call the company that is calling you and ask them to not call. is that too obvious? or give them a different contact number.

do you bother calling them back to tell them you're not the person they are trying to reach? cuz that's the best way to get them to stop. if you are the person they're trying to reach... I wouldn't recommend this approach. but if you aren't the person, why not shoot a callback and let them know. is that too obvious?

Kelly Smith from Er Solutions has not stopped calling me. all the time. asking for don stodard, which i most certainly am not! this is so annoying!

I have been receiving calls on my cell from Kelly Smith - ER Solutions, I don't answer any numbers if I don't know them... they attempted to contact me several times (calling at least 4 times a day)... this is considered horrasment and I will be pressing charges if they don't stop calling.  I am not late on any bills.  The number they are calling from is 281-529-8099,  but asking me to call them back at 877-227-0053.