Accessed internet account info and received screen that account was compromised and to call the 8086 number. Called Chase through general account access contact number and validated status of accounts. Indicated account was flagged by security. Chase verified that the 8086 number is the security department. Upshot, someone had tried to access my account and answer security questions. System locked internet access down. Have to go to a Chase office with ID to reactivate internet access to account information.
Obviously you didn't call chase, because if you did, they would have told you that it was a completely legitimate call.
This isn't fraud - It's a real chase number. I just got off the phone with Chase, and they said it was their loss prevention service. Check your facts!
I guess you called a fake Chase number, because this is actually Chase bank.
Well, that's not true at all, because I just called Chase, and they said it was absolutely their loss prevention number. Get your facts straight.
A rep called me from this number, she asked for the last 8 digits of my debit card and said they needed to verify a recent online transfer. She said I needed to put my FULL debit card number and PIN in their automated system. Obviously, I said "No way!" and she told me she could give me their main number (why would I trust that?!) or I could call the number on the back of my debit card. I hung up and called Chase (number on the back of my credit card) and told them what was going on. The Chase rep said that Chase had not called me, so it was a FRAUDULENT call. The crazy thing is, they knew I had a Chase account, they obviously knew my phone number and they knew that I'd just completed an online transfer (a wire transfer, to be exact)... How would they have this information? I makes me concerned for the data security at Chase.
Got the call from 8776918086 after making a wire transfer on line. I call the 1-800 from Chase website and found no issue. I then checked my chase.com but it got blocked and asked to call the exact same number 8776918086.
I finally call the number and they need to verify the wire transfer. But they need my ac#, ssn, ... to do it. So I declined. They said I can stop by a branch to sort it all out in person. I did and the nice lady made serveral calls and ten minutes later, all done and back to normal. Great service from Chase.
Anyway, I don't think it is a fraud. But I would still do it at the branch than giving out information over the phone. For some reason, the phone banking and the internet banking do not talk to each other at Chase.
Tomas de Priede
This is a genuine number, when I tried to login in my chase account, I see a message that says that I should call that number using option 3. Just for safety I call the CHASE and ask for forward. They ask me some private data, nothing weird, and approved my wire transfer.
I got a call from this number after I did an online transfer to a new external account of mine. They asked me to give the debit card number to verify and asked for the pin, exp.date and the 3-digit verification number on the back of my debit card. I did provide all of these and the freaking out when i hang up. I searched info for the number in website and saw mixed comments about that number which made me crazy. So, I called the 800 number on the back of my debit card and asked to transfer to Fraud Dept. They assure me that it is their Electronic Money Transfer Dept.'s phone number and I was called to verify the unusual transaction.
Phew! It was a bank account! So, it was fair to be worried. But now, RELAX!
DON'T BE A F****NG IDIOT. Any post that says this is real is just from the scammer.
I do not do business with Chase. HOW do I have a transaction to verify?
Use Your Brains
It is NOT fraud! its chase trying to verify a transaction.... if id of listened to you my wire transfer wouldn't have gone through!! Know the fact before you make statements like that!!
You're paranoid. Chase will call you to comfirm any wire transfer of substantial size. It's called fraud protection. If you do your homework you will discover that it's a legit number. You have to provide your own information for your own protection. If you're that skepitcal go to your local branch and figuer it out otherwise your money will not be transfered where you need it to go. And Chase is not a lousy bank, I've had them for over ten years and they are always willing to work with me when needed.
Your wrong, it's legit
Chase 100% ...I did a wire transfer from my chase savings account to a credit union savings account and within an hour they called me. It was the 1st time I did a transfer of over $1000 to an external account. You do have to provide information so they can confirm who you are..I'm glad they perform a service like this.
Even if you were to get scammed Chase has fraud protection which will pay you back any money you lost up to a pretty substanial amount.
LOL if you're calling the number on the back of card it's not fake..
Chase: to verify online transfer. Called number on my card first. They asked for this phone number and confirmed it was theirs.
The number keeps changing...I am not out of State 713-427-6380.....area code keeps on changing to 712-427-6380.
TYPO on that phone number which is 712-427-6380
Department of Criminal Justice Services, San Antonio, TX. 78265-9729
I now have a closed checking account with Chase Bank. I have never been to San Antonio, Texas and this phone number has a bunch of thieves operating a scam business.
They are trying to debit customer's corporate accounts by changing routers and shortening account numbers. They cannot give their last names for a reason. I will now report this to the Texas Attorney General's Office and the Richmond, Virginia's Attorney General's Office, as my other accounts that have built home and made the deposits never went to San Antonio, Texas, 78265-9729....I DON"T BANK ONLINE, and DON"T CELL PHONE BANK. THE PERSON BEHIND THIS 1-877-691-8086 Option 1 is an extorntionist. The BOTTOM OF THEIR FORM SAYS if YOU ARE CALLING OUTSIDE OF THE UNITED STATES CALL 712-427-6380.
It's a legit number. I called the number on the back of my debit card and asked to be transferred to their fraud dept. they verified that it's the correct number for their fraud dept. unfortunately, they are incredibly incompetent. they have no record of calling me and leaving a message to call back, and could find no problems with my account. whoever left the message obviously misdialled and lefet me a message meant for someone else. idiots!
I just called Chase using the number on my debit card -- and I asked them to verify the 1-877-691-8086 number. They said it was NOT fraud and it was their Chase Online number.
No need to worry.
I am actually a telephone banker in Arlington Illinois and have been here for 2 years now. This department is known as Operating Loss Prevention and they deal with deposit holds, pending closure of accounts, and different situations such as restricting accounts and wire transfer activity. Take it with a grain of salt if you must, but I assure you it is a secure line from Chase. Sometimes they do call customers to verify if a check is legitimate and they do it to make sure the item doesn't get returned and can be considered one of the many departments for fraud. What people get misconstrued is there are many types of fraud: check forgery , wire fraud, bill payment through chase online, debt card/ach fraud (auto-withdrawal), depositing fake checks and withdrawing on the available funds, I could keep going but its not necessary. Long story short theres different departments for different types of fraud and also possibly third parties that Chase and other financial institutions use to help customers with their accounts for different situations, this can be even more understandable when theres alot of customers for 1 institution like that of Chase. Youll even notice if you call at this time the number you have on the back of your card and ask to enroll with them in low-balance alerts, they read you a disclosure saying we have permission to call you or inform you about your accounts through phone, email, text, pre-recorded voice messages through third parties to help you monitor your accounts. It's legit.
This number is legit, if you are not sure, just go to their website and try to login your account. They will give you this number to call if you account is suspended.
insert cool name here
a) don't give anything like passwords/pins or account numbers. no bank would ask for that.
b) Fraud prevention department would only ask to verify things on your public record - where u lived, what car you owned, etc. unless you have a secret code (not password) set up previously.
c) if you fail to answer correctly, or refuse to answer (what i did after reading a few seemingly concerning comments here), they will simply lock your account online access. if you try to log in it will give you a nice message giving you that SAME number to call back. BUT if you call back after failing they will not reset it. They will advise you to go to the branch with your photo ID. So save yourself time and just head there :)
d) not all CHASE customer service reps or bank reps actually know this procedure.
Don't be upset - they are trying to protect your hard earned money after all :) just set up a secret passcode (not your password) with your customer service rep for future and sign up for free alerts on anything you think is suspicious - like any online transfers over certain amount, etc.
And to the person who asked why would someone who is not a fraudster post here....some of us human beings like to help other people. Useless and rarely reciprocated act, i know, but hey, it feels good :)
And to whoever asked why would a person who
I did not mean to include FRAUD in my post, it is NOT a chase fraud.
Just verified it is chase fraud verifying an electronic transfer
I was calling Chase about it number she told it is their number, but when I calling it number, she transfer me the the auto attend that ask for my card number, exp date, and 3 Dig number on back, I was worry about it, so I enter the wrong 3 dig number on there, they were said my information was not correct. then she tell me stop by any chase.
Chase May doing right to me, but the way that they doing was make me get more worry. I will stop by the bank when it happen again, it will be the safety way that face to face with the people at the bank, not in the phone.
OK, so there is clearly a lot of confusion about whether or not this is a real number.
Personally, I do NOT believe that a bank, even one as lousy as Chase, would call up and ask for any info OTHER than your security questions and maybe a DOB. They're never going to ask for SSN or account numbers.....and if they DO and it actually IS Chase, you should probably take your money to a more secure bank who do not practice such strange and, frankly, sloppy behavior.
But the other issue, which I think points MORE to this number being questionable, is the high number of people commenting that this is a real and legitimate number. Why on earth would so many people come to a website that is designed to report phone scams and fraudulent activity simply to post that something is real?
Really, think about it....let's say that this is a real Chase phone number and service. You get a call, you give them your information, you have a good experience and your first thought is, "Well, I'd better go to that FRAUD and SCAM website and tell everyone, completely randomly, that this is a real and legitimate number!"
It doesn't make sense. They're all protesting way too much. Other scammers have hit up this board under other, well known scam numbers to say how "real" they all are. They are getting better at this as more people cotton on to how many scammers there are out there today.
Again, I am NOT saying whether or not this is a legit number and service, but use your brain....it is probably a scam. When in doubt, give them NO info, hang up and call the number on your card or statement or visit your branch.
This may be real, but there is certainly enough doubt to be sceptical. Unknown people simply saying, "This is real, I work there, etc..." should not be enough to go against your gut feeling and common sense. Certainly not in this day and age.
it is not fraud. You did not call chase. You are lying. I work there. its real.
Just FYI, while the witch hunters are correct that the number could be spoofed, there are many valid phone numbers for Chase that are not released to the public unless necessary (loss mitigation/fraud,executive CSRs, etc.)
You can always call the number on the back of your card, but if the CSR tells you the call was a fake, I would recommend calling back a second time. The last time I tried this, the CSR didn't try anything other than checking if a call had gone out, which as it turns out not all departments record their calls in the same database. Caused a lot of problems and I had to get my card re-issued over nothing.