877-693-6228
Denise
Denise
2014-03-03 14:30:47
Unknown
I received this call this morning.  It was an emergency notification for my husband. I'm his emergency contact so I received the message.  His office had a start time delay due to weather.
Cathy
Cathy
2014-01-22 11:35:58
Unknown
It is a curtesy call for weather conditions, late opening or closings.  Regardless of time, they are helping you out by telling you these things.  Say thank you for saving me from these bad conditions instead of worrying about what law they are breaking!
spam suspecter
spam suspecter
2013-03-28 18:23:50
Unknown
Received a call from this number.  Called BofA and asked about it.  They stated it isn't a BofA number.  Didn't call it.  Beware of 877-693-6228.
Lee
Lee
2012-12-21 00:15:41
Unknown
Yes.  An emergency notification messaging system for Bank of America / Merrill Lynch.
Helen Jarvis
Helen Jarvis
2012-07-18 16:31:47
Unknown
some kind of an emergency in my area and I should call to hear my msg - this is a new phone # for me and it's using up A LOT OF MINUTES as it's a machine and can't hear my outgoing msg which clearly states that they have an incorrect # unless they are really looking for me and to call me at home - this is a tracphone that's only purpose is for me to have in case of an emergnecy and these people are using up my min's - does anyone have a way to get threw to them when you don't have a "pin number"  I'm obviously not the person they are trying to reach.
my number

314-239-0139 - I am not an employee of Bank Of America
stormyrain
stormyrain
2012-04-24 23:35:30
Unknown
This is an ENACT message (emergency response system) for BAC associates.  BAC email notifications were sent about this...
Fraud Squad
Fraud Squad
2012-03-21 19:12:14
Unknown
Part of a fraud campaign targeting numerous financial institutions.  Note the pattern of shill postings all claiming the number is real - an obvious giveaway.

The large number of phony posts claiming the call is real come from some con artists spamming the site to try to fool people.  There is a similar pattern to other fake calls claiming to be from Chase, Citibank, Bank of America, US Bank, Wells Fargo, RBC, PayPal, etc. all with the same shill postings:

http://800notes.com/Phone.aspx/1-866-750-9107/12

http://800notes.com/Phone.aspx/1-302-731-1166/2

http://800notes.com/Phone.aspx/1-800-555-0433

http://800notes.com/Phone.aspx/1-800-454-9078

http://800notes.com/Phone.aspx/1-302-731-1166

http://800notes.com/Phone.aspx/1-800-669-0102

http://800notes.com/Phone.aspx/1-866-255-3409/3

http://800notes.com/Phone.aspx/1-904-954-7500

http://800notes.com/Phone.aspx/1-402-935-7733/2

http://800notes.com/Phone.aspx/1-800-830-8574

http://800notes.com/Phone.aspx/1-800-824-9289/10

http://800notes.com/Phone.aspx/1-888-800-5234

http://800notes.com/Phone.aspx/1-602-766-6484/3

http://800notes.com/Phone.aspx/1-800-824-9289/10

http://800notes.com/Phone.aspx/1-888-800-5234
Sophoeun
Sophoeun
2012-03-21 19:08:01
Unknown
It is a call from Bank of America alerting you of a natural disaster or an emergency and what is happening around your work area. If you work for bank of america you should have a person number. It could be a test depending on when your manager decides to test it to make sure that you get it. For those who get it early in the morning I do not know what to say. Managers have the ability to pick a time of when you receive the phone calls. If you missed it just call back and answer the question. It could be a test or maybe something has happened around your work area.
April
April
2012-02-02 19:24:40
Unknown
If you work at Bank of America you have a person number. It is on your paycheck.
Suspicious
Suspicious
2011-11-28 19:12:37
Unknown
Got a call on my cell from 877-693-6228 around 12:00 Noon Eastern time that said it was a Bank of America emergency for "my name" and stated that I may need to enter my person number to retrieve my message.  I then got a call from the same number at my home number that I let roll to voice mail.  It had the same message.   I called the GCIB help desk at Bank of America and they said it was a legitimate number testing the Bank of America Emergency Notification System (MyENACT).  Employees should have been notified that this was coming otherwise it appears to be phishing or a breach of a Bank of America database.
JP
JP
2011-08-28 23:14:22
Unknown
I am fine with a test call, but this system called and left over 36 voice mails while I was out mowing the lawn. Even after I answered and went through the prompts it has continued to call my phone another half dozen times. Sweet system!  To the previous post,  who is playing defense for the automated system, the system sucks. This evidenced by others who received calls o'dark early and my 40 plus calls. I say geeze back to you.
chuck
chuck
2011-08-25 14:19:46
Event Reminder
call is from BAC and is legitimate. You are supposed to call it back and answer the question.
dawn
dawn
2011-06-06 21:04:44
Unknown
whats this for?
greg
greg
2011-06-06 21:04:44
Unknown
When the automated caller asks for person #, What does this mean? What is he asking for? This seems a little fishy and unprofessional to me. I would think that if this is a true emergency then a real b of a employee would contact you. JMO
Monica
Monica
2011-06-06 21:04:44
Unknown
877-693-6228. My mother works for Bank of America. Is there a real emergency? Does anyone know? Matthew and the person prior to this, are you BOA Associates? I'm worried about my family member.
Lynn
Lynn
2011-06-06 21:04:44
Unknown
You should have received an e-mail on 4/16 in regards to this call. It's part of ENACT
Monica
Monica
2011-06-06 21:04:44
Unknown
Lynn,
I live in a total different city as my mother and the only way I can think BOA has my information is if I'm her Emergency Contact at work. I can not get a hold of my mother. What is ENACT?
Matthew
Matthew
2011-06-06 21:04:44
Unknown
Financial Emergency
Doug
Doug
2011-06-06 21:04:44
Unknown
I get 200 emails a day from loan officers. I missed this one. What the hell is ENACT?
Jon
Jon
2011-06-06 21:04:44
Unknown
The message is either 1) and actual emergency or 2) a test.  In both cases, an automated system is calling numbers provided by Bank of America employees so they, the employees, can be made aware of the emergency.  PS:  The automated call does not ask you to input your employee number (person number)...the automated call, rather, asks you only if know your person number.  The reason for that question is in case you wanted to call the emergency number yourself, you would need it for the system to determine if they actually have an emergency for you.
If you do not respond by picking up the call nor calling the system back, they system will continue to call you.  The reason for the system continually calling you is to ensure you have been made aware of the emergency or disaster.
Jack
Jack
2011-06-06 21:04:44
Unknown
This is the Bank of America Emergency Notification system. It's used to contact BofA associates in emergency/urgent situations. For example, I live in north Texas. We had a snow/ice storm overnight last night and I received one of these calls today on my cell phone.
Jay
Jay
2011-06-06 21:04:44
Unknown
I work for the Bank and understand what this was for. I responded via email twice, then got two call in one day. DAMN!!
Sam
Sam
2011-06-06 21:04:44
Unknown
I called B of A EIM support and verified this emergenct message, they said its ENACT test call and we are fine with that number. No worries.
Jim
Jim
2011-06-06 21:04:44
Unknown
This call was a test of the ENACT system. See eamil from 4/16 below that was sent out.
To: All Mortgage, Home Equity and Insurance Services Associates  
From: Business Continuity Event Management

Please be aware that an issue with the ENACT Bulletin Board test notification has been identified and is being addressed at this time. When users are prompted to select a language to retrieve the notification, the call is disconnected.

As soon as the issue is resolved, we will advise accordingly. At this time, the ENACT Telephone Tests scheduled for Saturday, April 18 at 3:00PM Eastern Time are still scheduled as planned.
Matt
Matt
2011-06-06 21:04:44
Unknown
I received this call as well. Not too keen on putting my BAC person number in the system and I know I didn't receive the ENACT email that is being referenced, as I work for a subsidiary.
Kali
Kali
2011-03-11 17:47:44
Event Reminder
geeze people...it was a notification from BAC in case of a natural disaster.  If you had called the number you would have heard instructions as to the affected areas and how to notify.  btw...i also work for BAC
CDF
CDF
2010-07-22 00:09:35
Unknown
I am an employee as well and it is a test of the Emergency Notification System of Bank of America . In case of a natural disaster or other event, you would be notified with any information regarding where to report to work etc. Your team leader should have notified you of this test that was to take place today
NLN
NLN
2009-08-20 00:29:32
Unknown
I got this call this evening 8pm. I thought it asked for my PIN number. It was left on my answering machine. I'm an associate too. Q&P - never heard of ENACT either.  Interesting.  I thought it was phishing .. I sent an email to the bank about it to investigate.
leticia camarena
leticia camarena
2009-07-30 19:10:14
Unknown
I also got a call this morning 7/30 09  at 5:00 am from 877-693-6228 I called this number back and it was asking me for my person number to retrieve a message for me, i did not do my person number , I also work for BofA CS&S call center.
Wayne
Wayne
2009-07-30 18:58:13
Unknown
I work for a CS&S call center for BofA, just got the call but have NEVER heard of this before. Call was at 5am PDT which violates the calling laws based on my account info. Will have to check phone repository to see if this is a direct dial number somewhere ... I don't trust it, and only have a deposit account with NO E-alerts on my account.
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