877-730-7549
 | Scott 2011-07-15 13:07:34 Unknown |
July 15th, 2011
To:
Cleveland Better Business Bureau
Ohio Attorney General?s Office
Federal Trade Commission
Cleveland Plain Dealer
To Whom It May Concern:
I am writing this email today to discuss my horrible experience with Now or Never Travel in Westlake, Ohio.
On June 21st, my wife and I received a letter in the mail saying ?Congratulations ?. ?Our Promotional Department has scheduled for you to receive TWO ROUND TRIP AIRFARES TO A MAJOR INTERNATIONAL AIRPORT?.
To say the least I was pretty excited but also skeptical. I called the 800 number (877-730-7549) and spoke with an operator. She told me all I had to do was go to a hotel and sit through a 90 minute presentation about travel. I asked do I walk away with the vouchers for the tickets, she said yes. I asked are there any restrictions on travel, she said NO. I asked do I pay any money up front, she said no.
Ok so my wife were off to the Radisson North Olmstead to listen to this presentation. We did NOT have an open mind and frankly just wanted the free flights. I told the operator that and she said no problem, it?s a gift for sitting through the presentation.
We arrived at the hotel about 10 minutes early and went to the registration desk. We checked and in they asked for my ID and my credit card. I told them I am not providing a credit card at this time. (Was pretty uncomfortable)
We sat down and watched the most unprofessional presentation I?ve ever seen. I think a 12 year old could have made a better PowerPoint presentation then these people did. Every 30 seconds a question began with ?Raise your hand if??.? Basically it was a horrible sales presentation but my wife and I wanted the free gift. Remember the letter said ?Congratulations?. So we felt we won something.
They spent 85 minutes of this presentation getting us all excited about different travel destinations. About 45 minutes through my wife raised her hand and said, ?Can we cut to the chase, what is the cost?. Only to have her question ignored and back to the cruise ships.
Also their website was horrible. They were trying to show us a search of South Carolina destinations, and the guy typed in SC, and S.C. and it still didn?t work. Apparently it only works when you type in the exactly spelling ?South Carolina?. They clearly need some IT assistance because their search strings are horrendous.
Also, they made it seem as though we were so lucky to be at the presentation that the owner showed up. The owner was Rick Kenney. It was very obvious to me that he shows up at all the meetings. He spent 15 good minutes telling stories about himself and trying to prove the credibility of Now or Never Travel.
One person asked about their BBB rating. He said they were such a young company they can?t have a higher score. What he didn?t say is that he has 3 other travel companies in HIS NAME in the Cleveland area all with an ?F? rating.
Well anyways, presentation was over, and for some reason their sales people called off sick, so they only had 3 people to try and sell you on their product. They told my wife and I to sit in the lobby until they were done. We sat there for 30 minutes. So now we?ve been there for 2 hours and my pregneant wife was not feeling well and we wanted our gift and to leave.
We finally got lucky enough to sit down with Rick Kenney. One of the first things he asks me is ?Are you making over 50k combined income a year? Are you serious? Good sales tactic.
I told him right up front we were not interested and just wanted our free gift. He proceeced to continue and try and sell me on their product. The price started at almost $5,000 but if I booked today it would be $3,995.00. I told him my wife was pregnant and not feeling well and he said ok I?ll knock it down to $3,500.00. This is absurd. I told him that anyone that makes a 3-5k buying decision based on a 90 minute presentation is stupid and that I wanted my free gift. He did not give up.
I then stood up, and started to walk out. This guy was not giving up. No company should implore sales tactics like this. As a consumer I felt uncomfortable and this was very unprofessional. Once I told him there was no chance I was buying his service, his attitude changed on a dime. He ran out grabbed a voucher and threw it in my hands.
I told him his company was a scam, and his sales tactics were unprofessional. I told him that the company who brought me here told me things that were different than what he is saying, and he said ?well that company is made up of $8/hr employees and they probably told me the wrong thing or someone had a bad day.
At this point I had had enough and began walking through the hotel lobby into the parking lot. Sure enough Rick Kenney is following my wife and I out the door into the parking lot trying to tell me his company was not a scam. I walked towards my car and he is right alongside of us. This is borderline harassment, and my complaint today is to warn and consumer NOT to do business with this company and spend ONE cent on them.
I later found out the voucher he gave me WAS not free. I had to go get a money order for $6.95 and send this OTHER company a certified letter with thie money order, and STILL haven?t received any free flight.
Buyer Beware! DO NOT DO BUSINESS WITH NOW OR NEVER TRAVEL OR RICK KENNEY!!!!!!!!!
To:
Cleveland Better Business Bureau
Ohio Attorney General?s Office
Federal Trade Commission
Cleveland Plain Dealer
To Whom It May Concern:
I am writing this email today to discuss my horrible experience with Now or Never Travel in Westlake, Ohio.
On June 21st, my wife and I received a letter in the mail saying ?Congratulations ?. ?Our Promotional Department has scheduled for you to receive TWO ROUND TRIP AIRFARES TO A MAJOR INTERNATIONAL AIRPORT?.
To say the least I was pretty excited but also skeptical. I called the 800 number (877-730-7549) and spoke with an operator. She told me all I had to do was go to a hotel and sit through a 90 minute presentation about travel. I asked do I walk away with the vouchers for the tickets, she said yes. I asked are there any restrictions on travel, she said NO. I asked do I pay any money up front, she said no.
Ok so my wife were off to the Radisson North Olmstead to listen to this presentation. We did NOT have an open mind and frankly just wanted the free flights. I told the operator that and she said no problem, it?s a gift for sitting through the presentation.
We arrived at the hotel about 10 minutes early and went to the registration desk. We checked and in they asked for my ID and my credit card. I told them I am not providing a credit card at this time. (Was pretty uncomfortable)
We sat down and watched the most unprofessional presentation I?ve ever seen. I think a 12 year old could have made a better PowerPoint presentation then these people did. Every 30 seconds a question began with ?Raise your hand if??.? Basically it was a horrible sales presentation but my wife and I wanted the free gift. Remember the letter said ?Congratulations?. So we felt we won something.
They spent 85 minutes of this presentation getting us all excited about different travel destinations. About 45 minutes through my wife raised her hand and said, ?Can we cut to the chase, what is the cost?. Only to have her question ignored and back to the cruise ships.
Also their website was horrible. They were trying to show us a search of South Carolina destinations, and the guy typed in SC, and S.C. and it still didn?t work. Apparently it only works when you type in the exactly spelling ?South Carolina?. They clearly need some IT assistance because their search strings are horrendous.
Also, they made it seem as though we were so lucky to be at the presentation that the owner showed up. The owner was Rick Kenney. It was very obvious to me that he shows up at all the meetings. He spent 15 good minutes telling stories about himself and trying to prove the credibility of Now or Never Travel.
One person asked about their BBB rating. He said they were such a young company they can?t have a higher score. What he didn?t say is that he has 3 other travel companies in HIS NAME in the Cleveland area all with an ?F? rating.
Well anyways, presentation was over, and for some reason their sales people called off sick, so they only had 3 people to try and sell you on their product. They told my wife and I to sit in the lobby until they were done. We sat there for 30 minutes. So now we?ve been there for 2 hours and my pregneant wife was not feeling well and we wanted our gift and to leave.
We finally got lucky enough to sit down with Rick Kenney. One of the first things he asks me is ?Are you making over 50k combined income a year? Are you serious? Good sales tactic.
I told him right up front we were not interested and just wanted our free gift. He proceeced to continue and try and sell me on their product. The price started at almost $5,000 but if I booked today it would be $3,995.00. I told him my wife was pregnant and not feeling well and he said ok I?ll knock it down to $3,500.00. This is absurd. I told him that anyone that makes a 3-5k buying decision based on a 90 minute presentation is stupid and that I wanted my free gift. He did not give up.
I then stood up, and started to walk out. This guy was not giving up. No company should implore sales tactics like this. As a consumer I felt uncomfortable and this was very unprofessional. Once I told him there was no chance I was buying his service, his attitude changed on a dime. He ran out grabbed a voucher and threw it in my hands.
I told him his company was a scam, and his sales tactics were unprofessional. I told him that the company who brought me here told me things that were different than what he is saying, and he said ?well that company is made up of $8/hr employees and they probably told me the wrong thing or someone had a bad day.
At this point I had had enough and began walking through the hotel lobby into the parking lot. Sure enough Rick Kenney is following my wife and I out the door into the parking lot trying to tell me his company was not a scam. I walked towards my car and he is right alongside of us. This is borderline harassment, and my complaint today is to warn and consumer NOT to do business with this company and spend ONE cent on them.
I later found out the voucher he gave me WAS not free. I had to go get a money order for $6.95 and send this OTHER company a certified letter with thie money order, and STILL haven?t received any free flight.
Buyer Beware! DO NOT DO BUSINESS WITH NOW OR NEVER TRAVEL OR RICK KENNEY!!!!!!!!!
| SCOTT 2011-07-15 13:06:39 Unknown |
July 15th, 2011
To:
Cleveland Better Business Bureau
Ohio Attorney General?s Office
Federal Trade Commission
Cleveland Plain Dealer
To Whom It May Concern:
I am writing this email today to discuss my horrible experience with Now or Never Travel in Westlake, Ohio.
On June 21st, my wife and I received a letter in the mail saying ?Congratulations SCOTT ?. ?Our Promotional Department has scheduled for you to receive TWO ROUND TRIP AIRFARES TO A MAJOR INTERNATIONAL AIRPORT?.
To say the least I was pretty excited but also skeptical. I called the 800 number (877-730-7549) and spoke with an operator. She told me all I had to do was go to a hotel and sit through a 90 minute presentation about travel. I asked do I walk away with the vouchers for the tickets, she said yes. I asked are there any restrictions on travel, she said NO. I asked do I pay any money up front, she said no.
Ok so my wife were off to the Radisson North Olmstead to listen to this presentation. We did NOT have an open mind and frankly just wanted the free flights. I told the operator that and she said no problem, it?s a gift for sitting through the presentation.
We arrived at the hotel about 10 minutes early and went to the registration desk. We checked and in they asked for my ID and my credit card. I told them I am not providing a credit card at this time. (Was pretty uncomfortable)
We sat down and watched the most unprofessional presentation I?ve ever seen. I think a 12 year old could have made a better PowerPoint presentation then these people did. Every 30 seconds a question began with ?Raise your hand if??.? Basically it was a horrible sales presentation but my wife and I wanted the free gift. Remember the letter said ?Congratulations?. So we felt we won something.
They spent 85 minutes of this presentation getting us all excited about different travel destinations. About 45 minutes through my wife raised her hand and said, ?Can we cut to the chase, what is the cost?. Only to have her question ignored and back to the cruise ships.
Also their website was horrible. They were trying to show us a search of South Carolina destinations, and the guy typed in SC, and S.C. and it still didn?t work. Apparently it only works when you type in the exactly spelling ?South Carolina?. They clearly need some IT assistance because their search strings are horrendous.
Also, they made it seem as though we were so lucky to be at the presentation that the owner showed up. The owner was Rick Kenney. It was very obvious to me that he shows up at all the meetings. He spent 15 good minutes telling stories about himself and trying to prove the credibility of Now or Never Travel.
One person asked about their BBB rating. He said they were such a young company they can?t have a higher score. What he didn?t say is that he has 3 other travel companies in HIS NAME in the Cleveland area all with an ?F? rating.
Well anyways, presentation was over, and for some reason their sales people called off sick, so they only had 3 people to try and sell you on their product. They told my wife and I to sit in the lobby until they were done. We sat there for 30 minutes. So now we?ve been there for 2 hours and my pregneant wife was not feeling well and we wanted our gift and to leave.
We finally got lucky enough to sit down with Rick Kenney. One of the first things he asks me is ?Are you making over 50k combined income a year? Are you serious? Good sales tactic.
I told him right up front we were not interested and just wanted our free gift. He proceeced to continue and try and sell me on their product. The price started at almost $5,000 but if I booked today it would be $3,995.00. I told him my wife was pregnant and not feeling well and he said ok I?ll knock it down to $3,500.00. This is absurd. I told him that anyone that makes a 3-5k buying decision based on a 90 minute presentation is stupid and that I wanted my free gift. He did not give up.
I then stood up, and started to walk out. This guy was not giving up. No company should implore sales tactics like this. As a consumer I felt uncomfortable and this was very unprofessional. Once I told him there was no chance I was buying his service, his attitude changed on a dime. He ran out grabbed a voucher and threw it in my hands.
I told him his company was a scam, and his sales tactics were unprofessional. I told him that the company who brought me here told me things that were different than what he is saying, and he said ?well that company is made up of $8/hr employees and they probably told me the wrong thing or someone had a bad day.
At this point I had had enough and began walking through the hotel lobby into the parking lot. Sure enough Rick Kenney is following my wife and I out the door into the parking lot trying to tell me his company was not a scam. I walked towards my car and he is right alongside of us. This is borderline harassment, and my complaint today is to warn and consumer NOT to do business with this company and spend ONE cent on them.
I later found out the voucher he gave me WAS not free. I had to go get a money order for $6.95 and send this OTHER company a certified letter with thie money order, and STILL haven?t received any free flight.
Buyer Beware! DO NOT DO BUSINESS WITH NOW OR NEVER TRAVEL OR RICK KENNEY!!!!!!!!!
To:
Cleveland Better Business Bureau
Ohio Attorney General?s Office
Federal Trade Commission
Cleveland Plain Dealer
To Whom It May Concern:
I am writing this email today to discuss my horrible experience with Now or Never Travel in Westlake, Ohio.
On June 21st, my wife and I received a letter in the mail saying ?Congratulations SCOTT ?. ?Our Promotional Department has scheduled for you to receive TWO ROUND TRIP AIRFARES TO A MAJOR INTERNATIONAL AIRPORT?.
To say the least I was pretty excited but also skeptical. I called the 800 number (877-730-7549) and spoke with an operator. She told me all I had to do was go to a hotel and sit through a 90 minute presentation about travel. I asked do I walk away with the vouchers for the tickets, she said yes. I asked are there any restrictions on travel, she said NO. I asked do I pay any money up front, she said no.
Ok so my wife were off to the Radisson North Olmstead to listen to this presentation. We did NOT have an open mind and frankly just wanted the free flights. I told the operator that and she said no problem, it?s a gift for sitting through the presentation.
We arrived at the hotel about 10 minutes early and went to the registration desk. We checked and in they asked for my ID and my credit card. I told them I am not providing a credit card at this time. (Was pretty uncomfortable)
We sat down and watched the most unprofessional presentation I?ve ever seen. I think a 12 year old could have made a better PowerPoint presentation then these people did. Every 30 seconds a question began with ?Raise your hand if??.? Basically it was a horrible sales presentation but my wife and I wanted the free gift. Remember the letter said ?Congratulations?. So we felt we won something.
They spent 85 minutes of this presentation getting us all excited about different travel destinations. About 45 minutes through my wife raised her hand and said, ?Can we cut to the chase, what is the cost?. Only to have her question ignored and back to the cruise ships.
Also their website was horrible. They were trying to show us a search of South Carolina destinations, and the guy typed in SC, and S.C. and it still didn?t work. Apparently it only works when you type in the exactly spelling ?South Carolina?. They clearly need some IT assistance because their search strings are horrendous.
Also, they made it seem as though we were so lucky to be at the presentation that the owner showed up. The owner was Rick Kenney. It was very obvious to me that he shows up at all the meetings. He spent 15 good minutes telling stories about himself and trying to prove the credibility of Now or Never Travel.
One person asked about their BBB rating. He said they were such a young company they can?t have a higher score. What he didn?t say is that he has 3 other travel companies in HIS NAME in the Cleveland area all with an ?F? rating.
Well anyways, presentation was over, and for some reason their sales people called off sick, so they only had 3 people to try and sell you on their product. They told my wife and I to sit in the lobby until they were done. We sat there for 30 minutes. So now we?ve been there for 2 hours and my pregneant wife was not feeling well and we wanted our gift and to leave.
We finally got lucky enough to sit down with Rick Kenney. One of the first things he asks me is ?Are you making over 50k combined income a year? Are you serious? Good sales tactic.
I told him right up front we were not interested and just wanted our free gift. He proceeced to continue and try and sell me on their product. The price started at almost $5,000 but if I booked today it would be $3,995.00. I told him my wife was pregnant and not feeling well and he said ok I?ll knock it down to $3,500.00. This is absurd. I told him that anyone that makes a 3-5k buying decision based on a 90 minute presentation is stupid and that I wanted my free gift. He did not give up.
I then stood up, and started to walk out. This guy was not giving up. No company should implore sales tactics like this. As a consumer I felt uncomfortable and this was very unprofessional. Once I told him there was no chance I was buying his service, his attitude changed on a dime. He ran out grabbed a voucher and threw it in my hands.
I told him his company was a scam, and his sales tactics were unprofessional. I told him that the company who brought me here told me things that were different than what he is saying, and he said ?well that company is made up of $8/hr employees and they probably told me the wrong thing or someone had a bad day.
At this point I had had enough and began walking through the hotel lobby into the parking lot. Sure enough Rick Kenney is following my wife and I out the door into the parking lot trying to tell me his company was not a scam. I walked towards my car and he is right alongside of us. This is borderline harassment, and my complaint today is to warn and consumer NOT to do business with this company and spend ONE cent on them.
I later found out the voucher he gave me WAS not free. I had to go get a money order for $6.95 and send this OTHER company a certified letter with thie money order, and STILL haven?t received any free flight.
Buyer Beware! DO NOT DO BUSINESS WITH NOW OR NEVER TRAVEL OR RICK KENNEY!!!!!!!!!
| Dave 2011-06-06 21:04:46 Unknown |
Got a letter in the mail giving away $100 gas and 2 free airline tickets. call within 72 hrs. Didnt even say the name of the company, just their promotional department chose me. I don't thing 877-730-7549 is a local # in Ohio
| mario 2011-05-26 16:55:31 Unknown |
Me and my wife recently recieved this mailing and was wondering if anyone actually got the airfare from them
| Sean 2011-05-12 13:10:34 Unknown |
Hi,
Like the last poster, I also received the advertisement, called the number and got a person. I was also told it is Now or Never Travel and that we'd have to go to a roughly 90 minute presentation.
My wife and I actually did go to the presentation last night, and my experience was.. strange, but fine. They had the presentation at a Radisson after work. We arrived and filled out a short questionaire about our travel habits. The product they are selling isn't actually a timeshare as I first thought, but a travel membership for discounted rates on special resorts where they've bought unsold timeshares/condos/etc. The salespeople were actually very nice, and low-pressure. After the presentation, he wrote down some numbers to try to get us to buy, but after a few minutes of that, I told him (in retrospect perhaps a little too bluntly) that I wasn't really interested in buying anything and had just come for the presentation & free stuff. He stopped trying to sell me anything, gave me a paper and showed me out, while another salesperson was still working on another couple.
The part I'm not sure about is that the paper basically said that something was wrong with the printer and that they were unable to print the vouchers as previously discussed. There is another email address to get in touch with, or another phone number. So, not sure if the "free" gifts will work out or not, but I can confirm that it's really just an advertising gimmick to get people to a low-pressure sales presentation. We walked away thinking... "That was easy" We were out in a little over an hour, and hadn't spent anything more than a bit of our time learning more about the company.
The criteria for participating in the presentation seem to be:
1) Married - you have to bring your spouse to the presentation too
2) English as your primary language
3) Combined household income of at least $40,000
4) Travel at least once a year
All in all, it may not be a bad deal for some people, but my wife and I don't travel enough to take advantage of the savings.
Like the last poster, I also received the advertisement, called the number and got a person. I was also told it is Now or Never Travel and that we'd have to go to a roughly 90 minute presentation.
My wife and I actually did go to the presentation last night, and my experience was.. strange, but fine. They had the presentation at a Radisson after work. We arrived and filled out a short questionaire about our travel habits. The product they are selling isn't actually a timeshare as I first thought, but a travel membership for discounted rates on special resorts where they've bought unsold timeshares/condos/etc. The salespeople were actually very nice, and low-pressure. After the presentation, he wrote down some numbers to try to get us to buy, but after a few minutes of that, I told him (in retrospect perhaps a little too bluntly) that I wasn't really interested in buying anything and had just come for the presentation & free stuff. He stopped trying to sell me anything, gave me a paper and showed me out, while another salesperson was still working on another couple.
The part I'm not sure about is that the paper basically said that something was wrong with the printer and that they were unable to print the vouchers as previously discussed. There is another email address to get in touch with, or another phone number. So, not sure if the "free" gifts will work out or not, but I can confirm that it's really just an advertising gimmick to get people to a low-pressure sales presentation. We walked away thinking... "That was easy" We were out in a little over an hour, and hadn't spent anything more than a bit of our time learning more about the company.
The criteria for participating in the presentation seem to be:
1) Married - you have to bring your spouse to the presentation too
2) English as your primary language
3) Combined household income of at least $40,000
4) Travel at least once a year
All in all, it may not be a bad deal for some people, but my wife and I don't travel enough to take advantage of the savings.
| JT 2011-04-29 16:31:28 Unknown |
Hi there,
I called them got a person. Said you have to go to an hour and a half meeting. and you will leave with the airline vouchers and gas rebate voucher. no obligation. I've went to this high pitch sales things before and not bought and got the benefits. It is called Now or Never Travel.
I called them got a person. Said you have to go to an hour and a half meeting. and you will leave with the airline vouchers and gas rebate voucher. no obligation. I've went to this high pitch sales things before and not bought and got the benefits. It is called Now or Never Travel.
| Mike 2011-04-26 23:58:23 Unknown |
I received this letter today and called the number. Being the stubborn person I am, I didnt settle for no answer so I stuck it out and let it ring and ring. I finally got an automated recording saying "due to the overwhelming response, all representatives are currently busy, my call will be answered in the order it was received" Needless to say, that never happened.
| Katie 2011-04-25 01:54:09 Unknown |
I got it, too. I called the number just to ask what sort of company does a promo but doesn't advertise its company's name and got no answer. Scam!
| Marcy 2011-04-22 14:04:41 Unknown |
Has anyone called the number? I thought about calling it, seeing what it says, then hanging up, but yeah, I'm pretty sure it's some type of scam, I didn't sign up for anything.
| syd 2011-04-21 00:51:25 Unknown |
I got the same letter today
| John` 2011-04-12 15:47:21 Unknown |
Got a letter in the mail giving away 100$ gas and 2 free airline tickets. Didnt even say the name of the company, just their promotional department chose me. I assume you have to give them your credit card number . SCAM!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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