877-786-0722
Lady-M
Lady-M
2014-02-18 00:20:58
Unknown
P.S. -- When I went to my Windows computer, that was set on automatic sign-in and I had no trouble getting into my mail -- and I was not told, for example, that my PW was incorrect.
Lady-M
Lady-M
2014-02-18 00:19:11
Unknown
All day I have been able to access my AOL account. This evening at around 6:30 p.m. EST on my Apple computer, I tried logging in to my AOL account and got the same message as all of you -- with the same phone number. I called the number and woman (Indian?)could barely speak English. Asked me for my e-mail address and answer to my security question, which I gave to her. I no sooner gave her that info then she said my account was fine. Asked her why i got this warning and she said perhaps someone tried to log into my account, etc. and offered to change my PW with me. I thanked her and hung up. Went to my Windows computer and immediately changed my PW and security question. The "877" number was not on the list of AOL phone numbers. I called AOL, finally got thru to a live person, and he told me the "877" was not a legit number. After I spoke to him I changed my PW and security question again. Hope this helps
Mike Evans
Mike Evans
2013-10-23 18:29:40
Unknown
If you are an AOL computer user and you receive a message from AOL saying that your account has been blocked because of some unusual usage do not despair. It advises that you change your password and explains how you do it. Alternatively, it gives you a number to phone. After reading what people had to say about that I chose the other option and it was easy. Within minutes I had changed my password - same one for years - and had access to the net and our e-mails once more. No hassle talking to someone from a call centre thousands of miles away or requests for payment.
Mike Evans
Mike Evans
2013-10-23 12:21:40
Unknown
I have received a prompt from AOL informing me of suspicious activity with my e-mail address. That is now blocked. Phoning 1-877-786-0722 was an option to answering a load of questions. I cannot access my e-mails and after reading what others have said I am extremely reluctant to call this number. In fact, I won't. Flaming nuisance.
jim
jim
2013-06-08 20:10:18
Debt Collector
I called AOL and they said I had a slow computer and they would fix it  and reset the password. Well, they cleaned the computer but were never able to reset my password. Now  they want $399.99 . So,  what do I owe them  for just cleaning my computer.
Mattias
Mattias
2013-04-29 11:54:59
Unknown
so i got blocked from accessing my own email due to suspicious activity, i can not reset my password, as it asks me to provide US mobile number or Zip code address.. but since i live in Sweden, this is not possible.. it also asks to call 1-877-786-0722, but i can not afford the risk of having to be sat waiting in a phone que that may end up getting very expensive.. it seems they have made it extremely difficult to get any actual real help.. so any suggestions would be nice.. as for phishing attempts, i would not be surprised if there is a scam up and running already, with a variation of the real number.
JOSEPH
JOSEPH
2013-03-17 13:32:51
Unknown
Hello My account josephelad@aim.com is block l need help to regain my account back
dweger's quens
dweger's quens
2013-01-01 14:39:49
SMS
My account has been disabled please help to keep your account active I can be right back
Alfalfa
Alfalfa
2012-11-20 10:17:59
Unknown
AOL does not maintain this website. You are going to have to contact them directly.
reserveglobalenergyltd
reserveglobalenergyltd
2012-11-20 09:58:48
Unknown
i want to change my company password . it's not going through,and i continue trying and they block my account. please i need my account back.
guerneri
guerneri
2012-09-18 14:44:02
Unknown
my e-mail:  guerneri@aol.it , is temporaneament closed for problem.
i no possible change password .
my alternative e-mail is giorgio.guerneri@libero.it
call assistence.
mom4142
mom4142
2012-07-13 00:59:43
Unknown
I received the same message. Called the number and was connected to a "gentleman" who barely spoke English. He said my account had been "hacked" and requested access to clear it up. I, like an idiot, granted the permission. He asked that I shut down any other computers (I only have one) and then showed me all the data that was being "transferred"... even as we spoke!!! He had done a directory, which shows every file on your computer and scrolls until it gets to the bottom. He tried to convince me this I was being hacked "even as we speak" and then wanted $399.99 to clean up my computer!! I told him I was 66 years old and retired.. no way could I afford that... I told him I'd just toss this computer in the trash and get a new one. He then told me the problem wasn't with the computer, it was my wireless server.. I told him I could throw THAT in the trash as well... He brought the cost down to $99 with a 3-month guarantee... I asked him if he was with AOL and he said, in a snotty tone, "Yes, that is why I am helping you." I told him that, years ago I had the same problem and AOL reset my password for free!! He said, "Oh... I can do that for you and will do it now. However, you have a virus and I am unable to fix that. I will now transfer you to a third party." I told him to just leave it alone. Took it to my computer guru and he cleared out the virus but, instead of downloading aol desktop, he set it up to the internet version and it won't let me sign in... I'm ready to go back to just phone calls and typewriters!!
Koko
Koko
2012-07-11 16:55:06
Unknown
I received the same message - tried to call the number posted and got a recording saying all representatives are busy and it would be a 30 minute wait, had approximately 15 seconds of muzak then nothing. (a disconnect?)

A couple of weeks ago, as I signed on to AOL, I received a request to fill out a short survey from "AOL" and receive a free gift card from one of several national companies.  I foolishly filled out most of the questions, then decided I no longer wanted to give any more information.  I quit!  With in 15 minutes, I started receiving phone calls from numerous tell-a-marketers. I am now receiving 10 - 20 spam mails daily.

I think it is time to cancel my subscription to AOl!
Mike M
Mike M
2012-07-06 12:59:18
Unknown
I called the above number and was connected to a representative in India. When I politely asked to speak to an American agent I was told they cannot do that. My understanding is that all foreign service reps MUST be allowed to transfer you to an American based representative by law. I was told this is not an option. Why???
C Anthony
C Anthony
2012-04-25 23:15:02
Unknown
This number is fake. The page that pops up on your screen when you try to access AOL has been generated by a Malware program that inserts a "AOL looking" page into your browser. That Malware page then directs you to cal this 877 number. Most of the good malware programs like MalwareBytes or Spybot will catch it immediately but by then, it may be too late you have given these people what they wanted - your name and password.

I had this verified by AOL because they never ask you directly for your password - only if you want to re-set it, etc.
Bob S.
Bob S.
2012-04-12 17:35:51
Unknown
It looked real and fishy at the same time? I reentered my normal password and everything was fine.
same thing
same thing
2012-04-12 02:18:30
Unknown
it is legit.  but just call your regular aol phone  # to get it sorted out. Tons of people got this same message. Something with an aol server was down.  Same thing happened to me. it should be all sorted out now.

but if u do get this, that your acct. was compromised, just call the regular phone #, it is faster. and they will tell u that they are familiar with the problem. and all is cool.
Milo
Milo
2012-04-11 18:27:03
Unknown
This is the number listed on the page for AOL member services asking me to change my password.  I didn't call it because when I googled AOL member services this was not the correct number.  Beware--I think this is a scam.
y684
y684
2012-04-05 21:34:54
Unknown
Was emailed by AOL saying that my account may ha e been compromised and to call 877 786 0722, their member service department, where I must reset my password.  I do not get a reply at that number.  I'm afraid that this is not legit but what to do about it?  At this time, I can't read my mail or send any mail.
Joyce
Joyce
2012-03-20 18:32:45
Unknown
I do not believe this is legit because I do not have an AOL account and I received this with link embedded. If this is REALLY legit, how can you explain why I received this and I have NEVER had an AOL account. ????????
bernard
bernard
2011-10-10 15:06:18
Event Reminder
impossible connecter gegetv@aol.com
gegetv
gegetv
2011-10-10 15:03:39
Unknown
impossible de connecter gegetv@aol.com ?
GR Schermerhorn
GR Schermerhorn
2011-06-07 13:14:08
Unknown
Yes it is - the number is the AOL service number - my account had been compromised, I called this number, the only questions asked were ones already included in my account, they provided a temporary password access enabling me to re-enter my account and reset the controls.
PetuniaBug
PetuniaBug
2010-11-02 11:32:28
Unknown
Yes, this is legitimate, and yes AOL (America OnLine) does service customers via an off-site location.

To avoid a frustrating call to this number, if possible, go to another provider and type AOL.com for a simple and fast fix.
sammy jo
sammy jo
2010-09-01 03:11:30
Unknown
Called this number. Talked to somebody in India. Have no clue if it is legit or not, but the info I gave them -which wasn't much- seemed to be wrong. But I know it was right. Have changed the info now. The person I talked to kept telling me the info was needed to verify that I was the person she was supposed to be speaking to so as to protect my privacy.  I was trying to do that as well. But, her English wasn't the best.
villaintl
villaintl
2010-08-31 15:27:50
Unknown
got the same message prompt from AOL telling me the same - can anyone verify this phone number?
roofer
roofer
2010-08-27 02:19:28
Unknown
got the same message prompt from AOL and telling me my account has been compromised and to call this number.
Can not sign on with this screen name now.  what is going on and who do I report to?
Steve Spry
Steve Spry
2010-08-24 16:01:46
Unknown
Received a prompt from what appears to be AOL indicating that my account may have been compromised and suggesting I call this number 877-786-0722 to change my account password.
Is this ligit?
1-561-594-1542 1-971-256-5661 1-800-251-1392
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