Dec 11 2012

 Today, totally out of nowhere, I received a check in the mail from Bank of America for $810.94  in regards to the PrivacySource scam.  Like the others above, apparently I had been being charged $129 a year for years, according to the letter, without receiving *any* services in return.

  Frankly, banks are not in the habit of handing out $800 checks like candy, so I went on Google to try and find out something about this.

  Well what do you know : A Google search turned up next to nothing.  There was one listing, mentioning that a class action suit had been filed against BofA several years ago over this matter.....but that was all that showed up.   This suit must have been for literally billions of dollars, and seeing as how I got a check, obviously B of A lost the suit.

  But.....B of A  has seemingly used one of those "reputation management" firms to purge the search engines of all links to the story.  Surely there are many stories about this matter, but as of the above date, I can't find a single bit of solid information, no matter which search terms I type in.

    I went to my local BofA, where I have an account, and spoke to the manager, and he acted like he knew nothing about it.   "Be glad you got a check" was all the "information' he was able to give me.

   It's one thing that they took our money, and another that they are now attempting to hide the details from the public by manipulating search engine results.

  Shame on you, Bank of America.

I did not make a purchase of 129.99, and do not know why or what I have been billed for

I got charged $139.99 twice, last yr. and this yr on my BOA Account. I filed a claim let's se what happens. It is sad.

I am really upset with this company . I got charged 99.99 from my bank of america and I never gave any permission to it to my account. I had a limit amount of money in my account and you caused me to get a overdraft in my checing account. I read that I am not the only person who is a victim of being falsely charged. Take me off the list and don't ever charge me again!

Just noticed this number on my B of A checking account statement.  i feel like they just stole 129 dollars from me and now i have to call and get it straightened out.  This is an outrage.

I 've been charged $99.99 twice. And right after I withdrawl all of my money in my account, they charge me one more time. I was then fined by BOA for 35 dollars twice for "over withdrawl fee".  HOW DARE of BOA make this kind of mistake!!!!

I just logged onto my BOA account and found that I was charged 139.00!!  I  have no idea why but am seeing that I am not alone!  If they do not fix this, I am going to be very upset!

me estan cargando por un servicion que no estoy usando

I did not make a purchase of 99.99 nor did I sign up for this plan

my bank is debited with $139.99 which i never authorized

This number is for a privacy/credit/account activity Department of Bank of America.  The $129.99 is a fee charged for yearly membership for the report.  It starts out as try for .o1 the first month and cancel or $129.99 a year.  If you're charged, you didn't cancel in time.

I didn't get call from this number but my account was charge 12.99 for 6 months and I noticed just now!

i feel like i make the call to get a refund from them each year. just called 1.877.488.0086 and they cancelled it on the spot. got the cancellation number and put it in the 'details' section of my online BoA statement so that if they ever try this again i can flip out on them. they tried to tell me i've been a customer since 2005... HA! who are they kidding?  must mean i've been disputing their charges since then.  I gave them the dates of all the times i received a refund from them and asked them if they got the picture yet! just a reminder to always check your statement!

i was a former 'fleet' member and when boa bought them i started getting a $9.99 monthly service fee on my checking account. they said it was because they 'upgraded' my account. i was in college and had about $200 in there at any one time! i called BoA and asked why the 'upgraded me' without my consent. their answer was utter nonsense. ya they refunded me the $ and switched me back to my free account which was EXACTLY the same as the one that cost $10 a month. what a rip off. i was so pissed. atleast they refund their scams when you catch them...

I have debit alert protection on my BoA account and this auto debit did not alert to my e-mail!  I suddenly noticed the $99.99 charge on 4/8/08 and immediately checked my e-mail for the details of this charge.  I am so disappointed with BofA especially after all the fire wall they have set up for their own customers to get to their accounts - this is a hassel to reverse and a failure on behalf of BoA to protect us (all customers) from fraud!

I did not make a purchase of 129.99 nor did I sign up for this plan.

I did not make a purchase of $11.99 and do not know why or what I have been billed for.

I just got billed 129.99 from this number.  What the heck is this charge???  I will have to dispute it and I do not know what it is>

I did not make a purchase of 129.99 nor did I sign up for this plan.

I did not make a purchase of 99.99 nor did I sign up for this plan.

charged my account w/ $129.99!!!!!!!!!!!

I just got billed 129.99 from this number.
What the heck is this charge??  I will have to dispute it and I do not know what it is

i just discovered this charge and the bank told me i have to submit a "claim" for it so they can "research" the charge.

HOW DARE THEY slam their own customers with unauthorized fees?????

horrible.

oh, and they upped the cost of my safety deposit box from $90 to $273 without notice.

Crooks.

This happened to me too.  Sneaky bastards.  My BOA account was debited $99.99 on 3/25/08.  I did not authorize this service and don't remember receiving a call from them. I called the 877-799-2511 number this morning, and after being transferred 6 times, I got them to cancel and issue a refund.  Sounds like this affiliate is staffed by morons.  Definitely get a cancellation number.  I'm furious with BOA for being associated with this, and told them so.  Totally unsatisfactory.  Watch your account!!!!

Just found out,,..That's bank of america privacy source service...The monitor yor credit ....24 hr access to your credit report and gives u alerts..It is actually pretty good...

they have promise a refund however they work very had a convencing me that I had called and I needed their services.I will let you know if I get my refund

Just an FYI. I work at Bank of America & usually customers are signed up for this service when they activate their debit card. This is a credit monitoring service. Listen to the prompts & do not press anything to learn more. You don't know until it's too late. This is an afillate of Bank of America. You will receive credit back if you dispute whether through the company or Bank of America. The direct number to cancel is 1.877.488.0086. Be sure to always get a cancellation number in everything you do!

The privacy source bhu* *hit also charged me 139.99 WTF? BOA is doing scam with their customers.

This happened to me too but it only charged me $12.99 and I am scared that it will turn into the $129.99 like what you all have been saying

I don't know if this is a scam, but they certainly are difficult to reach. My 84 year-old mother received a "trial membership" through the mail and has no idea where it came from as her only contact with BofA is a Visa account. I have called every contact phone number they have listed in an attempt to cancel this membership. After several iterations of telephonic queues I invariably reach the same  recorded voice telling me "our offices are currently closed." In order to contact them on line you are required to set up a login account which asks for information you should not need to give to simply contact them.

On Friday 11/26/10 I received a debit to my checking account from "privacy source" for $129.99.  I called my Bank of America to inquire about the charge to my account and they gave me this number to call 877-799-2511.   I asked the bank how they could let someone make unauthorized charges to my account and they had no answer.  After calling the number and getting a message I put the phone number into the web and saw all the messages regarding this scam.  I called the bank back and they told me this company privacy source is a 3rd party subsidiary of Bank of America.  The operator at bank of america told me that i must have signed up for this service somehow.  I asked to speak to a supervisor who told me the charges would be reversed within 72 hours.  How convenient to make this charge to my account on a Friday night with "privacy source's" offices closed for the weekend!  I am officially closing this account when the charges are rectified.  These people are SCAMMER'S all the way.  My family does a lot of business with this bank and I know that they are not checking for every charge but know that something isn't quite right with their balance all the time.   I am so thankful to find this blog!  This info helped me to be strong in demanding my money back right away vs. 10-15 days.  These people are crocks they know most people are not going to call in and go through the hassle.  Get out of this bank if you can!