877-833-5617
Anon
Anon
2014-06-28 09:51:51
Unknown
That's for the fraud monitoring department, or where you can call bofa if s*** happens to your card, we would usually give you that number to call when you ask for a travel notification on your card, you'd usually hear us read it to you:

We will continue to monitor your account while you're traveling if you experience any issue while traveling you can
call in our fraud monitoring department at THAT FREAKIN NUMBER ~!

Dan Type
Dan Type
2014-06-16 13:56:46
Unknown
The operator asked my wife for her user name and password. Please! No legit firm does this. DO NOT GIVE THIS INFO OUT. SOMETHING IS WRONG. TOTAL FRAUD, however sophisticated.
Peter
Peter
2014-04-26 21:58:22
Debt Collector
Bank of America was sued and had to refund overdraft charges and now the robo dialer from Tomco Services Group is calling to collect on overdraft fees threatening legal action by contacting your neighbor and friends
bruce2359
bruce2359
2014-04-13 22:00:31
Unknown
877-833-5617 is, in fact, BofA's ATM and Debit card fraud department direct dial number.  It was given to me when I called their main 800 number with questions about how to report a card theft or loss.  I did not receive a call from them.  I know that caller-id numbers can be spoofed.  I once got a call from the President during the last campaign - at least the caller-id said it was him.
ZeusKitty
ZeusKitty
2014-04-01 18:47:24
Event Reminder
This number, 877-833-5617, is totally and completely legit.

I have text alerts connected to my BofA account.

I was attempting to make a purchase at one of my favorite local establishments, using my debit card, when they had a minor equipment error. They tried to run my card again, and my card was declined. At that point, they started the entire transaction over. Once again, my card was declined. Just as I was checking my balance through my on-line banking, I received a text alert, directly from BofA, stating that there was irregular activity on my card. The message directed me to call this number, 877-833-5617. I did, and the issue was handled within minutes.

This all occurred within a closed loop between my merchant, BofA, and myself...

I know, long story, but the number is legit.
Je
Je
2014-03-17 15:20:51
Unknown
Telling me about calling for foreign trqvel
jeremy s pfister
jeremy s pfister
2014-02-04 02:13:59
Prank Call
I received a call from 5624616040 and 10 calls from 2537539121 wanting my credit card info for a loan for six percent for my cards
Paranoid
Paranoid
2014-01-25 00:17:11
Unknown
Got a text (from a different #) asking if a few of my recent transactions listed were legit, with the options YES, NO, and STOP that didn't ask for any personal info or anything suspicious. Texted YES because they were valid and that was that. Later, I received an email about irregular card activity with this number on it, but the first time I called I got spooked when the person on the other end asked for my joint account holder's DOB and hung up (particularly because the time before the text I could confirm with an automated system). Found this site and got even more freaked out, but the number is the same as the one on an earlier irregular card activity email I've received and resolved, and it's also on the alert message in my e-banking site. Gave them another call and a different person answered (after all the automated stuff) and asked for info to verify (card #, security code on back, exp date, confirm phone # on file), and then he proceeded mention how I already confirmed them (presumably through the earlier text) but I can do it through him to immediately reactivate my card. He listed two of the transactions in question which I confirmed, and at the end I asked him about why the other person asked for the DOB. He said different departments may ask for different things (they both gave the same "what our department is for" spiel though), but isn't it weird how someone in the same department would ask for the DOB when he didn't?

tl:dr - Just call the number on the back of your card instead
dan
dan
2014-01-05 14:50:06
Unknown
oops I should clarify my above comment as I now see there are many phone #'s discussed here..
877-833-5617 is the number I am referring to. I went online here because I found this# on a post it in my wallet. after reading this forum I remembered it was from my visit to the branch office where the manager used green pen on a blue post it
dan
dan
2014-01-05 14:46:27
Unknown
In my experience the # IS associated with B of A. It is annoying that on a number of occasions my ATM/Debit card has been
frozen due to "suspicious" activity - especially when I drove 50 miles to pick up much needed work supplies and when they consider "suspicious" as being a large purchase from a store I have been doing business with for over 8 years. But...I digress. I went into the bank branch to complain and have them lift the fraud freezing thingy for a couple weeks as I was going to be driving cross country and did not want to have my card declined as I am trying to gas up my car in bu**f*uck Wyoming. That 877 number is the number the branch manager gave me to call if there were any more problems
A.F.
A.F.
2013-12-31 04:39:58
Unknown
It's legit. Look for the "Security Checkpoint" in your email. It let's you know it's an authentic email from Bank of America and also check under "Alerts" when you log in to your acct to confirm its a legit notice from BoA.
SMART
SMART
2013-12-11 16:56:39
Unknown
I just received a call from 315-724-4022.  The number 315-724-4022 is the phone number on bank of america's website for their international fraud department BUT when you answer the call it states that their is fraudulent activity on your bank of america atm/debit card.  The automated message states for you to call another number of 877-833-5617 WHICH IS NOT BANK OF AMERICA'S NUMBER.  THIS IS A FRAUD.  I called Bank of America to confirm and they stated that the number given is not theirs.  The scam is when you call the fraudulent 877-833-5617 and enter all of your information from your atm/debit card, social security number, expiration date and the code on the back.  It is then collected by the scammer and used else where with all of your correct information that you just provided by touch dialing it in to the key pad.  DO NOT FALL FOR THIS! THIS IS A SCAM!
Me
Me
2013-12-03 23:23:21
Unknown
The number for the electronic claim services department is 1-877-337-4230.
chris
chris
2013-11-08 04:16:28
Unknown
This number is the fraud number for ATM cards. It is legit. I checked with BoA to verify the number.
Sophia
Sophia
2013-10-18 18:55:41
Unknown
is suspicious activity on my debit card due to that they're going to limit my spendingthey asked me if this they say my name and they say if its you press one I didn't press one I hung up the phone to call my bank to see was it any suspicious activity going on on my card and they said no they told me to report it so the number is 35the number that's calling me is 315 725402 to do if they call you do not press anything hang up its a scam
Michele Levy
Michele Levy
2013-09-30 20:54:25
Unknown
Got a call from this number stating unusual baklnk activity was reported
Karen
Karen
2013-09-28 22:11:31
Unknown
Got this from "irregular card activity" from B of A, I called the number and they wanted all of my card information to verify. I didn't feel comfortable, especially since they should have that info and need a better way to identify. B of A DID have irregular activity on my card, I called them directly and verified the activity as well as forwarded the suspicious email to their fraud department.

The guy told me since I wasn't comfortable giving info over the phone, to go into any location to verify the irregular activity. I'm not entirely sure it wasn't legit, but I'm not comfortable with the way they wanted me to do it.
Do not be defrauded
Do not be defrauded
2013-08-29 23:17:00
Unknown
Please contact the FBI regarding this matter.
Tom
Tom
2013-08-28 23:55:55
Unknown
It's legitimate. I got the email with that number (1.877.833.5617).  I didn't call it. I called the number on the back of my card. Sure enough some merchant was hacked into and had access to my card and everyone else's card in their system.  Nothing had been stolen yet. I reviewed my account activity. But Bank of America did cancel my card and they're sending me a new one.
stacey
stacey
2013-07-12 18:02:51
Unknown
Got a email from BoFA this morn regarding "irregular activity" of my account. I called the number listed (877-833-5617 ) and i imput my credit card number and a lady answered. Asked me my name an employer, sounded odd so I asked "is this really BoFA?"

She replied "call the number on the back of your card"

So I did which is a 1-800 number. got in touch with the fraud dept and they told me that it was a legit BoA number, also they could see the note she made of where she told me to call the number on the back of the card.

this is a legit number; however, When in doubt ALWAYS just call the number on the back or look it up on the legit BOfA site... never hurts to take that one extra step.

what alerted mine was, I was in another state for a bit, I connected it to my AmEx prepaid swerve online and I had a change of address.
Halie
Halie
2013-06-22 17:58:38
Unknown
I got a text from BofA saying that there was suspicious activiy in my account.  I then checked my email and there was an email from bofa that said the same thing.  I called the number they provided.  They didnt ask for my social or anything but it turns out that there was some charges on my card that I didnt make.  I then claimed fraud and called thier claims department and got refunded.  I was feeling suspicious about the situation after the phone call and everything so I went into my actual bofa account and looked under "alerts" and the same message was there.  SO it is legit but it does seem really scetch.
Dean
Dean
2013-06-17 14:37:48
Unknown
This is legit!  I received the email, went online and looked at my alert history and there in plain site was the exact wording of the email including the phone number.
Jen
Jen
2013-06-04 14:03:10
Unknown
LEGIT!! I got an email saying it was from BOFA, they detected fraud on my account and call them at this number. I went straight to their website and called the number that they had listed there instead of the one in the email. They had shut off my card already due to this activity. Had I assumed it was a scam and not called (the number listed on the website) I would be have been very embarrassed later while trying to purchase  a large amount of groceries.
If you get an email from ANYONE you have an account with and want to be safe call the number on the website or back of the card. If it's a scam you have warded them off, if it's not you may find yourself up a creek with no ATM / credit card.
Anonymous
Anonymous
2013-05-23 04:02:47
Unknown
I was also concerned that this number was a fraud - I gave them my account number, my card number, my SVC number, the expiration date, and my full name.  When I realized this, I called the 1-800 customer service number on the back of my card saying that I gave all my information to an 877 number and I was told it is an internal number for the Credit and Debit Card Security department.  The representative recited the full 877-833-5617 number back to me as confirmation of the department number (keep in mind I didn't read out the number to her previously, just giving her the area code) so I am pretty convinced this is a legitimate number, NOT a fraud
MIKE T
MIKE T
2013-05-06 11:40:16
Unknown
877-833-5617 IS A BANK OF AMERICA NUMBER FOR THEIR FRAUD DEPARTMENT. I LOGGED INTO MY ACCOUNT AND VERIFIED THIS NUMBER.

I received an email alert about "irregular activity" on my checking account. I looked at my account online and there were charges listed as "prossessing" that I did not make. Online I went to my Accounts, then on the right side of the page under "Communication Center", I clicked on "Alerts", and there was the same message with the same telephone number "877-833-5617".  Here's the message below sent from Bank of America. This was NOT A SCAM. I called the number, verified the fraud, and they disabled my card and I will receive a new one in a few days.


"We detected irregular activity on your Bank of America debit card on 05/06/2013. For your protection, you must verify this activity before you can continue using your card.

Please visit Online Banking at www.bankofamerica.com to review your account activity, and then call us immediately at 1.877.833.5617 in the US; international customers please call collect via the international operator at 602.597.2395. We will review the activity on your account with you and, upon verification, remove any restrictions placed on your account."
DeeDee
DeeDee
2013-04-22 13:59:58
Unknown
I did not receive a call from 877-833-5617; however, I received an email from Bank of America that listed this number as the one I should contact regarding irregular activity on my account. I immediately accessed my bank account online and realized that there were several unusual transactions that I had not authorized. I am very wary about utilizing phone numbers that I have not verified, so I called the number on the back of my debit card instead, just to be safe (800-432-1000). In a matter of seconds I was transferred to the fraud protection department of Bank of America. Sure enough, someone had accessed my debit card info and used it to make several online purchases. Bank of America immediately cancelled my debit card and reimbursed the fraudulent charges. My suggestion to anyone receiving a call from this number is to NOT give out any personal information and immediately contact the customer service number on the back of your card. As others have stated, there is the possibility that Bank of America does not make calls from this number (only receives calls) and that scammers are using it to commit fraud. But, please, do not ignore any messages you receive regarding irregular activity if you do indeed have a Bank of America account. Immediately call the number on the back of your card or contact your local branch to verify these recent purchases or to report suspicious activity. Most of the individuals who engage in fraudulent debit card activity will use your information to make small, almost unnoticeable transactions, in the hope that your bank (or you) will not pick up on the activity. Bank of America was able to pick up on the suspicious activity on my account before any major damage was done, and I cannot thank them enough for immediately taking action to prevent further fraudulent activity.
Lime Tabasco
Lime Tabasco
2013-04-11 03:59:18
Unknown
This number is apparently legitimate, they were able to correctly identify a purchase I'd made on Yahoo about 5 minutes after I actually did it.  The corresponding email with this phone number was listed as an alert on my actual online Banking account for BoA
jessica
jessica
2013-04-08 20:59:25
Unknown
If this was not a valid number before for Bank of America, it is now. I called the number on the back of my card and they verified that both that number and the email they sent were real
P
P
2013-04-04 00:52:15
Unknown
The number is legit.  Just hung up from talking to BoA representative.

http://www.empowernetwork.com/cjs/bank-of-america-fraud-alert-866-459-9195/
abc123
abc123
2013-04-01 19:30:02
Unknown
I can confirm this as legit too. Bofa regular customer service gave me this # to call regarding any unknown activity on your check card/account.
1-315-207-4761 1-800-943-2189 1-321-392-3042
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