877-866-2470
RadarRecon
RadarRecon
2012-12-28 04:19:19
Unknown
They don't work for a company that sold you Medicare part D if you don't have Medicare part D.  It's a scam/spam.
Stop Calling Me Already!
Stop Calling Me Already!
2012-12-17 18:01:05
Unknown
I have been on the National Do Not Call Registry for over a year, also on Comcast's Do Not Call List.  Yet I continued to get bombarded with all kinds of marketing, survey and political calls!
I DON'T have United Health Care like all the previous posters on here.  I don't have Medicare nor AARP either.  Nor do I know anyone who does.  In fact I don't have ANY insurance.  Yes, I'm one of those unlucky Americans who has lost their job (twice this year) and can't afford any kind of insurance, and don't qualify for any government assistance either.  Obamacare has not helped me one iota!  All the new healthcare reform, only helps insurance companies to make more money, because it is going to force millions of Americans who can't afford health insurance to buy it anyways!
Steve
Steve
2012-12-12 17:41:55
Survey
People seem confused about the name of the company from whom they bought insurance: It's United Healthcare.  Secure Horizons is the name of the plan that was bought from United Healthcare.  AARP let's United Healthcare use its name; they sort of sponser the company, letting their name be used (for a price). We deal with United Healthcare; AARP's involvement is solely to lend its name.

I was told by my insurance agent to expect the call, but that I could ask them to mail me the questions rather than answering them over the phone.
Ed Berg
Ed Berg
2012-12-11 19:47:15
Unknown
Take me off your list
Mike
Mike
2012-11-29 22:25:16
Unknown
BS Uncle Al,

Since I haven't bought any insurance from anyone, this is NOT legit!!!
Uncle Al
Uncle Al
2012-11-28 23:49:28
Survey
FOLKS!  THIS IS LEGITIMATE!
They work for the companies that offer Medicare Part D. They are calling to make sure the person who sold you the insurance explained it correctly.

YES,  it is a hassle. But, for ONCE they are trying to make sure you were not sold insurance you did not need.


Old Al just signed up too and the man asked me a bunch of stuff about what the salesman explained.  The guy went slow, because he was reading it, but that is ALL it is.
tony
tony
2012-11-03 15:49:49
Unknown
Received a call from 877-866-2470, I didn't answer and no voicemail
was left. I have not recently changed healthcare plans.
Laila
Laila
2012-04-11 10:06:35
Survey
The company DSS Research is calling on behalf of insurance companies everywhere to get their satisfaction surveys and see how people are feeling with their insurance. It's kind of nice to know someone actually give a crap about people spending hard earned money to their health insurance and having their health insurance wanting to know how you feel about your insurance. I hear a lot of people say they don't like their health insurance...well, I think what this company does is take everyone's opinions and see how the company is doing. As for the asking for your birthdate, I do think it is kind of private, but don't you want to know if you are talking to the person signing up for AARP instead of someone else? Y'all are too paranoid. The agents should have told you they were gonna call. They call everybody. If you don't want them to call, just ask nicely to get your number taken off the list. The DO NOT CALL list doesn't apply to them because they're not selling you anything, they're surveyers who wants your opinions. Like I said, just ask them to take you off their call list and that will be the end of it.
bgg
bgg
2012-04-11 02:12:55
Unknown
Call came in at 9:00 pm .  Hard to understand caller's accent.  He asked me about Blue Cross Insurance and stated he was with Blue Cross.  I told him Blue Cross already has the answers and I don't appreciate night calls.
Sassy
Sassy
2011-12-23 16:00:47
Unknown
Hmmmmmmmmmm, 877-866-2470

This outfit has been calling lately, I never answer indentified numbers because we're on a no-call list as if that really helps!  Anyway, it could be insurance related (we're in United Health Care) but if it is then why don't they leave a message and a call-back number?  Very annoying!  I did call the number back and was given me option to not have them bug me again.
Olivia
Olivia
2011-12-21 04:49:44
Unknown
Very mysterious. Do not know who this is and they did not say. The caller i.d. says it's "800 Service," and nothing more. It could be related to a new health insurance policy after all. Suspicious one all the same.
Jared
Jared
2011-12-21 04:43:21
Unknown
Dammit this pisses me the F off! You're damn tootin' I'll check these b*****d out. They f-in called me at 8 o'clock at night! Yeah, like some of you folks, I also recently signed up with a Part D plan from said batch of companies -- but, hey, I SPECIFICALLY asked those numbwads NOT to share my damn phone or other bleeping information and they swore up and down they would NOT! S***, they even recorded the f-in conversation -- I wish I could play that for their dumb a***s! I didn't have the pleasure of talking with them -- they just prank called me without leaving a message. (My caller ID caught the phone number anyway.) Thanks for the tips. I agree with the person who said they refused to give out ANY personal Information -- I will be real surprised (and EVEN MORE PISSED OFF) if this is actually a legitimate call, and they are asking for information. Normal companies don't usually EVER DO THIS!!!! Usually, idiot phone monkeys asking you for info are nothing more than lowlife scum SCAM/SPAM s****ead ratballsucking crooks! Thanks. I feel better now.
Michael
Michael
2011-12-18 12:30:29
Survey
I also just changed plans and my agent did tell me that they would be calling to find out if the agent explained everything to me and did I have any additional questions about the plan!  They are evaluating the agent!  I also did not answer personal questions!  I am sure they expect that in todays world.  Why would anyone give personal information over the phone to someone they do not know.
Aegis
Aegis
2011-12-17 01:00:45
Unknown
Got 2 calls from this number and both times no message.  Called it on another number and found a message that said "DSS Market Research"
Annoyed
Annoyed
2011-12-14 02:08:24
Unknown
I believe a female name Elizabeth Maniram is one of the people calling from this number.
sprite
sprite
2011-12-13 18:04:13
Unknown
They  (8778662470) hung up on me when I answered their call.
Jenny
Jenny
2011-12-09 05:32:27
Unknown
I read the United Health Prescription Plan D enrollment document, it says a DSS research firm, their vendor, will make a verification call two weeks after the application.  They will ask the name and the birthday to verify your identity first.  The purpuse is to survey if the insurance agents did their job to explain the plan.  The call is required by Medicare.  I think it is not proper to ask the birthday since we all know we should not give personal information to strangers over the phone.
Gregory Hanson
Gregory Hanson
2011-12-09 03:47:37
Survey
Unwanted calls, never left messages. The are calling my cell phone and it costs me money.
Mssammck
Mssammck
2011-12-07 16:56:42
Unknown
It is a farce.  It is DSS RESEARCH.  GOOGLE IT!
Mssammck
Mssammck
2011-12-07 16:55:03
Unknown
It is a farce.  They are DSS RESEARCH.  Google it and find out
Mssammck
Mssammck
2011-12-07 16:51:23
Telemarketer
Just got the call again today 12-7-11 at 8:30am.  Answered it, and this guy was reading to me from apparently a piece of paper in front of him.  He went thru the whole thing about AARP, Secure Horizons,
and United health Care.  I ask him if he was from any of those associations, and he said just a minute
and talked to someone and said that he was from  DSS Research.  I said gees that is too bad, I cannot
help you and hung up.  I then googled it, and they are into all kinds of crap.  Just check it out. I am going to contact AARP, Secure Horizons and United Health Care.  One of these companies has sold our name.
most likely AARP, as insurance companies do not work that fast! i just changed a couple of weeks ago,
and just now getting my papers in the mail.  GOOGLE IT!!!!
Jenny
Jenny
2011-12-07 01:06:45
Unknown
I had a same experince. It is second time I got this call.  This time, a woman, probably an Indian, said she is doing servey for United Health Prescription Drug Plan D which I just signed up.  She wanted to know if I understand the plan and if the agent did a good job to explain.  I said OK please go ahead to explain to me.  Then she asked my birthday.  I did not want to continue the conversation after that.  I was told by the insurance agent that I should get a coupon book, a card and a document to explain the plan.  I should receive them in 2 weeks.  The agent never said I should get a call to explain things to me.

I do not know this call is from the United Health or not.  I think it is possible. The companies do hire Indian Phone Bank to do business for them.
Mssammck
Mssammck
2011-12-06 17:59:51
Unknown
Just got the same call  9:50am today 12-6-11, and let my message machine handle it.  They hung up of course.  I just switched to Secure Horizons (thru AARP same as United Health) two weeks ago also. Wish something could be done about these calls, all unwanted calls, but I guess no one cares.  I am on the no call list, but that does no good. It was a waste of time.
Jenny
Jenny
2011-12-06 04:07:12
Unknown
Got a call.  There was no sound when I picked up the phone.  After I said hello twice, the phone was cut.

Many messages here mentioned the call is from United Health.  Oddly, I just joined United Health Plan two weeks ago.  If this call was from them, they should have talked to me.  So I have to suspect someone in the United Health sold our numbers to some other organizations.
DO NOT give them Information!
DO NOT give them Information!
2011-12-05 13:48:05
Unknown
This is NOT a legitimate call. I spoke with United HealthCare directly and they said this number is NOT a known number of theirs or their affiliates. Please everyone do not give them any information. It is a fake call just trying to get your information.
Mardi Ruegge
Mardi Ruegge
2011-12-04 20:31:03
Unknown
Stupid people looking for survey and sales leads.........I get so mad at this type of invasion of my privacy - I never answer it and since my message machine is on all the time they usually disconnect as I am sure they have machines that detect that.
Helen
Helen
2011-12-02 17:57:37
Unknown
This is a market survey company. When I called their number, they didn't identify the name of the company.
recently signed up for medicare
recently signed up for medicare
2011-11-29 00:21:22
Unknown
Received 3 calls from this number. They failed to leave any voicemails. The 4th time they called I answered and spoke with who seemed like an African american female with a heavy lisp. She claimed to be calling from United Healthcare. I recently signed my father up for a Medicare Advantage Plan and put my number down as reference. She said the purpose of the call was to make sure I understood what I was signing up for before the application was finalized. She then proceeded to request my father's date of birth. I told her I was not comfortable providing personally identifiable information over the phone to an unconfirmed source. She said "uhh....okay. Thank you and if you have any other questions, please call United Healthcare at XXXXXXXX". I then asked "what is the status of my father's application?" and she said "uhh...they're processing it." So as you can see - this was CLEARLY not United Healthcare. Does anyone know who I can report this to so they take care of it?
Carlos
Carlos
2011-11-22 16:57:59
Non-profit Organization
George - I believe you're right. My mother recently changed plans. I didn't answer as I was not aware who was calling but after reading your post it makes sense now. I tried calling back but it said it was a research company and wanted input on a survey.
George
George
2011-11-20 01:02:16
Non-profit Organization
This is a company confirming insurance changes.... Too bad they only show their caller ID as Toll Free Call...
1-727-330-6654 1-855-248-5137 1-800-242-9451
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