This is a criminal extortion scam operating out of India. They are making the calls utilizing VOIP and the names of legitimate firms to make it appear the calls are originating from within the US. There is NO "company" or "debt" and you will NOT be arrested. They are harvesting and/or buying consumers' personal identifying information from unscrupulous websites like the one you may have filled out an application with, and you need to do whatever you can to protect yourself. This includes: Notifying the FTC: https://www.ftccomplaintassistant.gov/, placing fraud alerts with all three credit bureaus, notifying your bank and employer and letting these criminals know you are aware they are attempting to extort money for a non-existent debt and have alerted the authorities.

ABC News released an investigative report on this scam a year ago:

http://abcnews.go.com/Blotter/phantom-debt-co ... ory?id=16512428

A man by Jack Foley called me anyone heard of him ?says he is with united financial burea as an investigator

I know these people and they are nothing but fat liers- you know where your money went- to Jacky Fishers BMW, Bairds 200,000 additions to his cottage and home , two daughter's weddings costing over $25k and plenty of other trips and toys.  I feel so bad for you people.

Received phone call. Did not answer.

I also recieved a call fro AFS Service. They charged my accound the same day $995.00 Igot the paper work about 7 days later and tried to cancel it but the phone # was disconnected. I contacted my Bank card Fraud Dept., but got no satisfaction

They SCAMED me as well.  I have two phone numbers for them and both are disconnected.  8882252979 and 8882097455.  Believe me, thay are not going to refund or help you, they just want your money

I called the number in New York and it is a family with no ties to this scam. I also called the number on my statement and it is a Verizon recording.

Hi everyone
I did call the number that was provided on this email traffic. It is a good number, however, the information provided by the lady that answered the phone stated that the people did live in that neighborhood. I would like to believe the young lady that answered the phone is not the one in on this but when she said that they did some research on the family that did this and their home (the scammers) has a lien on it.  
From what I gathered you can call the Attorney General at 585-546-7430 and file a complaint because the address 22 Ride Meadow Drive is a good address for this family but not the phone number that is in this traffic.
I want my money back as well- so please call the AG and let's get these scammers.
Message to the Scammers if you are reading this: God don't like ulgy and I a tither. Enough said!

I would like someone to call me concerning this company

This is not the right phone number. That phone number is another family's and they have received several phone calls from people who got ripped off by this guy. It has been their number for almost 10 years, so it must have been this guy's number before that.

thats all the info I have.....

I'm in California, so there isn't much I can do..........

tell me more. I'm so mad I would drive there to meet him.

REPORT THEM AS DIRECTED BELOW IN THESE CONSUMER ALERTS THAT HAVE BEEN OUT THERE SINCE JUNE 09


BBB, Schumer Warn Consumers of Robocalls Promising to Lower Their Credit Card Interest Rate
Arlington, VA ? June 10, 2009 - Consumers across the U.S. and Canada are sounding off to Better Business Bureau and U.S. Senator Charles E. Schumer (D-NY) about incessant automated telemarketing calls promising to lower interest rates on their credit cards.  Not only are the calls a nuisance and violate U.S. and Canadian Do-Not-Call laws, but some companies behind the calls are ripping off consumers by charging large up-front fees to negotiate lower interest rates with credit card companies?something consumers can do on their own for free.
According to figures cited by the White House in January, credit-card debt increased 25 percent in the past 10 years, totaling $963 billion ? with per household credit card debt at nearly $9,000 now. Knowing that so many families are drowning in debt, telemarketers offering suspect financial assistance are taking full advantage of the situation. Consumers have reported receiving calls as early as three in the morning and on both their cell and home phones even when they have registered the numbers with federal Do-Not-Call lists. Consumers also tell BBB that, despite their requests to the telemarketers to stop calling, the calls continue to come.  
?Similar to telemarketing calls claiming your auto warranty is expiring, calls offering to lower credit card interest rates also seem to have complete disregard for federal laws,? said Steve Cox, BBB spokesperson. ?These telemarketers are not forthcoming about the company they?re calling on behalf of, but BBB has identified some offenders by working with consumers who, unfortunately, paid for assistance in reducing their interest rate.?
?Cell phone spam may not be the biggest problem we have to deal with, but we got the FTC to shut down the car-warranty robocalls and now it?s time they shut down the other robocallers as well,? Schumer said. ?These calls cost consumers hundreds in wasted cell phone minutes or much, much more if they get caught in the trap being laid by these unscrupulous companies. The perpetrators behind the credit card interest rate calls have also found a way around the Do Not Call List. The FTC has to track them down and then shut them down to put an end to this nuisance once and for all.?

BBB has received numerous complaints about two Orlando-based companies, CSTR Solutions, Inc. and Genesis Capital Management, and one Tacoma-based company, Mutual Consolidated Savings. All are behind at least some of the robocalls and are promising to save people anywhere from $2,000 to $25,000 by negotiating lower interest rates with credit card companies.
Robocalls generally begin with recorded messages that include statements like: ?There are no problems currently with your account, however it is urgent that you contact us concerning your eligibility for lowering your interest rates to as little as 6 point 9 per cent.? or, ?This is our final attempt to reach you since you've not responded to our other calls to discuss your credit card debt.? The automated message invariably does not include the name of the company, but may claim to be with Card Services or Card Holder Services. Complainants note to BBB that they now believe the calls were designed to deceive them into thinking their credit card company was contacting them.
After the initial recorded message, consumers must dial another number to be connected to a live person. The live ?operator? usually starts the sales pitch by asking for the consumer?s credit card number and whether the consumer is interested in lowering their interest rates. From there, callers begin closing the sale, asking if the consumer is willing to pay ? usually from $700 to $1,000 - to have their firm contact the credit card company and negotiate lower rates.  
?The ?negotiation? undertaken by these companies can be as simple as calling the customer service number listed on the back of the consumer?s credit card and asking a customer service representative to lower the interest rate,? added Cox. ?Consumers are fully capable of talking to credit card companies on their own, for free, and getting similar results. Consumers simply don?t need to pay any company a thousand dollars to negotiate lower rates on their behalf.?
According to BBB complaints, companies are failing to uphold money-back guarantees and not refunding money in cases where they are unsuccessful in lowering rates.
BBB offers the following advice for consumers who receive robocalls from companies offering to lower their interest rate:
? Never give personal information, including Social Security, bank or credit card numbers, over the phone to an unknown telemarketer. Always research the company first by reviewing its Reliability Report at www.bbb.org.
? When considering any company offering any type of financial assistance, insist on getting a contract in which all terms and conditions are clearly explained before signing up or providing credit card or other payment information.
? U.S. consumers can place their home phone number on the federal Do Not Call list by visiting www.donotcall.gov. If the consumer?s number is already on the list but continues to receive telemarketing calls?or is receiving robocalls on a cell phone?he or she can use the same Web site to report the incident to the FTC. Canadian consumers can learn more at www.lnnte-dncl.gc.ca.
For more information or to schedule an interview with a BBB spokesperson, contact Alison Southwick at 703-247-9376.


Credit Card Rate Reduction Scammers Banned From Telemarketing
Canadian firm ordered to pay $7.8 million fine


July 13, 2009
A federal judge has slapped a telemarketing ban on a Canadian outfit that targeted U.S. consumers with false claims that it could reduce their credit card interest rates.
At the request of the Federal Trade Commission (FTC), the court entered a permanent injunction that puts the defendants out of the telemarketing business. It also bars them from misrepresenting that they are affiliated with consumers' credit card companies, or that they can get consumers' credit card interest rates reduced.
The court also ordered the defendants to pay more than $7.8 million.
According to the FTC's complaint, the telemarketing operation cheated about 12,000 consumers out of more than $7.8 million between 2005 and 2007 by falsely claiming that it could substantially reduce consumers' existing credit card interest rates and save them thousands of dollars in interest and finance charges.
The defendants are Select Personnel Management Inc., based in Ontario, doing business as Select Management Solutions Canada; 1402473 Ontario Limited; 1489841 Ontario Limited; 2105635 Ontario Limited; Special T Services Group Inc.; United Registration Services Inc., as well as individual defendants James Stewart, Luigi Paulozza, and Philip J. Richards.
The FTC charges that they stated or implied--falsely--that they were affiliated with consumers' credit card companies. For $675 plus $20 for shipping and handling, according to the complaint, the defendants sent consumers promotional materials with promises to substantially reduce their interest rates, and a "financial profile form" for them to complete and mail back.
The complaint states the defendants promised to reduce the interest charged on credit cards to rates between 4.75 percent and 9 percent, save consumers at least $2,500, and refund the cost of their services to consumers who did not save at least that much money.
In fact, according to the FTC, the operators of the scam did little more than add their own fee to consumers' credit card balances. The extent of the rate-reduction services consisted of setting up three-way telephone calls with consumers and their credit card companies, and asking that the companies lower the interest rates. Those requests typically were denied.
The FTC said the defendants' misrepresentations violated the FTC Act and the Telemarketing Sales Rule (TSR). The agency also charged the defendants with violating the TSR by "spoofing" telephone numbers so that their calls appeared on consumers' caller identification services as coming from another number, and by failing to provide the names of the defendants or their telemarketer on caller identification services.



http://www.consumeraffairs.com/news04/2009/07 ... am.html#ixzz0LA


FTC Goes After Credit Card Robocall Scammers
Offers of interest-rate reduction claims targeted


December 11, 2009


The Federal Trade Commission (FTC) is widening its campaign against telemarketers who violated the Do Not Call Rule and other laws by making hundreds of thousands or even millions of recorded robocalls to consumers.
This latest effort targets three groups that allegedly made robocalls to sell worthless credit-card interest-rate reduction programs for hefty up-front fees of as much as $1,495. The court has issued an order temporarily halting the robocalls pending trial.
"The FTC has heard the public outcry against robocalls and has taken swift action to stop them. During these difficult economic times, the last thing anyone needs is to be bombarded by robocalls pitching worthless interest-rate reduction programs," said FTC Chairman Jon Leibowitz.
The three complaints follow two filed in May that led to court orders stopping other telemarketers from using robocalls with deceptive claims aboutextended auto warranties. Since September 1, 2009, virtually all robocalls have been illegal, unless the recipients have provided written authorization to receive the pre-recorded calls.
According to the three FTC complaints, Economic Relief Technologies, LLC, Dynamic Financial Group (U.S.A.) Inc., and JPM Accelerated Services (JPM) and related defendants made illegal pre-recorded robocalls to consumers, using names like "card services," "credit card services" or "account services."
The robocalls allegedly claimed the companies' services could lower the interest rate on consumers' credit cards. In each case, consumers who pressed 1 after hearing the automated call were transferred to live telemarketers who allegedly misrepresented that consumers could dramatically lower the rates on their credit card.
The telemarketers also said consumers would save thousands of dollars in a short period of time by lowering their interest rates and would be able to pay off their debts faster -- for an up-front fee ranging from $495 to $1,495. They then falsely stated that if consumers did not save a "guaranteed" amount -- typically $2,500 or more -- they could get a full refund of the up-front fee.
However, after securing the fee, the defendants allegedly did not negotiate lower rates on behalf of consumers and provided few refunds to those who were dissatisfied with the service.
Economic Relief Technologies also allegedly operated a related scam: using names like "Auto Protection Center" and "Warranty Services," they tricked consumers into believing they were affiliated with their vehicle manufacturer or dealership, and falsely claimed that the consumers' vehicles' warranties were about to expire. The scheme is similar to several stopped by a court order at the FTC's request earlier this year.
The lawsuits claim the companies broke the law by making illegal robocalls to consumers and that their deceptive sales pitches violated the FTC Act and the FTC's Telemarketing Sales Rule.
Additional charges include:
? Calling consumers whose phone numbers are on the National Do Not Call Registry.
? Calling consumers who had previously asked not to be called.
? Failing to transmit their caller ID information, as required.
? "Spoofing" or masking their caller ID information.
? Failing to promptly identify themselves, the purpose of their call, and/or the nature of the goods or services they were selling.
? Improperly abandoning calls.
? Failing to make required disclosures in their robocalls.
To help consumers and businesses understand their rights and responsibilities when it comes to pre-recorded telemarketing calls, the FTC issued two new alerts, "New Rules for Robocalls" and "Reining in Robocalls."
Separately, the FTC has issued a new publication, the National Do Not Call Registry Data Book for Fiscal Year 2009, which contains information about the Registry, along with a breakdown of consumer complaints about companies violating the Do Not Call rules. According to the Data Book, there are more than 191 million numbers on the Do Not Call Registry.




Read more: http://www.consumeraffairs.com/news04/2009/12 ... l#ixzz0ZNtsuqK0




Companies Sued For Credit Card Interest Rate Scheme
Consumers warned about telemarketers' claims of immediate savings


James Limbach
ConsumerAffairs.com
November 10, 2009
Illinois Attorney General Lisa Madigan has filed suit targeting a telemarketing scam that promises to reduce consumers' credit card interest rates immediately, but ultimately fails to achieve any savings for consumers.
"During these difficult economic times, consumers are understandably looking for ways to ease the burdens of rising debt," Madigan said. "But I urge consumers to be wary when solicitors try to make tempting claims of 'immediate' savings. In such cases, the schemers rarely deliver and usually leave consumers in an even worse financial situation than before."
Madigan filed suit against Priority Direct Marketing International, Inc. (PDMI), a Bedford, Texas-based telemarketing firm run by its President, William Fithian, and Advanced Management Services NW, LLC (AMS), a Spokane, Wash.-based firm owned by Ryan Bishop.
The suit claims that the two companies work in a concerted telemarketing scheme to solicit and enroll consumers in deceptive debt negotiation service agreements that promise to immediately reduce consumers' credit card interest rates, with a guaranteed savings of $2,500.
PDMI and AMS telemarketing representatives allegedly promise consumers that the companies will negotiate with consumers' credit card companies to lower interest rates, and will provide full refunds if they are unsuccessful.
After consumers agree to enroll in the program, the telemarketing schemers allegedly charge consumers' credit cards for set up fees ranging from $391 up to $1,590, the suit contends. The defendants allegedly tell consumers that these fees will be reimbursed at a later date by the consumers' banks. Only after consumers' credit cards are charged for the setup fees do they receive any documentation on the program's terms and conditions, which on several points, contradict the telemarketers claims in their sales solicitations.
Specifically, PDMI and AMS misleadingly claim that they can guarantee an interest rate reduction for all customers or provide full refunds in instances where rate reductions are not secured. When customers have requested refunds, after the defendants have failed to negotiate any interest rate reductions, the defendants allegedly refuse altogether or give refunds minus a non-refundable $199 fee that was not disclosed during the sales pitch.
Madigan's lawsuit charges the defendants with violating the Illinois Consumer Fraud and Deceptive Business Practices Act by misrepresenting the services they provide to consumers and the effects the services will have on consumers' credit.
The suit asks the court to enter a permanent injunction barring the defendants from engaging in debt settlement in Illinois and to order the defendants to pay restitution for complainants, civil penalties of $50,000 for violating the Consumer Fraud Act, and an additional $50,000 for each violation committed with the intent to defraud.
Madigan advises consumers looking for legitimate financial assistance to consider credit counseling services that charge modest fees and provide true financial and budget counseling based on a consumer's personal circumstances.

FTC Warns Against Interest Rate Reduction Scams
Agency cites a wave of 'robocallers' pitching scheme to consumers


April 26,2010



You pick up the phone on the second ring and wait for what seems like several seconds before someone responds to your greeting. But you find you aren't talking to a human, but a recorded sales pitch promising to lower your credit card interest rate.
The best advice, says the Federal Trade Commission (FTC), is to just hang up, saying most of these offers are scams. And consumers are being inundated with them, according to the FTC.
In a new consumer alert, Credit Card Interest Rate Reduction Scams, the FTC says consumers have just as much clout with their credit card issuers as these companies do. It urges consumers to avoid paying middlemen, and negotiate directly with the credit card companies.
The companies behind the sales pitches claim to have special relationships with credit card issuers. They guarantee that the reduced rates they offer will save you thousands of dollars in interest and finance charges, and will allow you to pay off your credit card debt three to five times faster. They claim that the lower interest rates are available for a limited time and that you need to act now. Some even use money-back guarantees as further enticement.
The FTC says the companies behind these robocalls can't do anything for you that you can't do for yourself -- for free. You have just as much clout with your credit card issuer as these companies, and you are just as likely to get turned down for a rate reduction regardless of their promises or supposed efforts to negotiate on your behalf. Indeed, FTC investigators found that people who pay for these services don't get the touted interest rate reductions, don't save the promised amounts, don't pay off their credit card debt three to five times faster, and struggle to get refunds.
Protect Yourself
The FTC says that if you're looking to reduce the interest rate you're paying on your credit card purchases, your best bet is to handle it yourself for free: call the customer service phone number on the back of your credit card and ask for a reduced rate. Be calm, patient and persistent. And if you are tempted by the promises in a rate reduction robocall, the FTC says hold off -- and hang up.
? Don't give out your credit card information. Once scammers have your data, they can charge your credit card for their own purchases or sell the information to other scammers.
? Don't share other personal financial or sensitive information like your bank account or Social Security numbers. Scam artists often ask for this information during an unsolicited sales pitch, and then use it to commit other frauds against you.
? Be skeptical of any unsolicited sales calls that are recorded, especially if your phone number is on the National Do Not Call Registry. You shouldn't get recorded sales pitches unless you have specifically agreed to accept such calls, with a few exceptions. See New Rules for Robocalls.
? If your number is on the National Do Not Call Registry, a telemarketer may call you only if you have agreed to accept calls from the company the salesperson works for, if you have bought something from the company within the last 18 months, or if you have asked the company for information within the last three months.
? To report violations of the National Do Not Call Registry or to register your phone number, visit DoNotCall.gov or call 1-888-382-1222.

Read more: http://www.consumeraffairs.com/news04/2010/04 ... l#ixzz0mIt4vfwu

They scammed me for $995.00 on 02/03/2010. Phone call was from Jennifer Washington. I checked out interest rates on my accounts & they had not been lowered. I called this # & it was disconnected. I looked them up on Google & came up with this site. What do I do now?

I got a call from them in January and I fell for their scam and they got $995.00 out of my credit card co.

They got me also. Same scenario. Was told they would send me paper work to fill out. Before that arrived, I called them back to say that I had changed my mind since all I had was one credit card bill and that was due to a medical emergency and that I was paying it off in three or four months. Melissa Matthews was the person I spoke to and she said that if I returned the paperwork properly filled out, that I would hear from Account Manager and if they could not lower my rate, then I would get my money back. Never heard from Acct. Mgr. or got my money back. I have not discussess this with my credit card company yet.

they took me for $995.00.charge it to my sears account.what can i do?

I ALSO PAID $995.00 TO AFS SERVICES LTD.  I FOUND OUT TODAY WHEN THEIR PHONE # WAS TEMPORARILY DISCONNECTED.  I IMMEDIATELY CALLED MY CREDIT CARD.  THEY CONNECTED ME WITH THE PERSON WHO IS IN CHARGE OF FRAUD AND SCAMS. I TOLD HIM THE STORY ABOUT THEM LOWERING MY INTEREST RATE, GAVE THEM ALL THE INFORMATION I HAD.  THANK GOD THE CREDIT CARD COMPANY IS REMOVING THE CHARGE FROM MY ACCOUNT.  I AM VERY LUCKY.

No the credit card co. did not credit my account. They just withdrew the funds from my account.

any luck to this point. please reply. did your credit card co. credit your account?

OF COURSE ITS A SCAM -

THEY ARE VIOLATING A COURT ORDER TO STOP MAKING THESE CALLS - PENDING AN FTC LAWSUIT IN MAY

All they do is call your credit card companies and ASK them to lower your rate.  YOU CAN DO THIS FOR FREE yourself.  - THEY CHARGE HUGE UPFRONT FEES

If the credit card company will not do it when you ask - THEY WON'T DO IT FOR THESE SCAMMERS AT ALL .




BBB, Schumer Warn Consumers of Robocalls Promising to Lower Their Credit Card Interest Rate
Arlington, VA ? June 10, 2009 - Consumers across the U.S. and Canada are sounding off to Better Business Bureau and U.S. Senator Charles E. Schumer (D-NY) about incessant automated telemarketing calls promising to lower interest rates on their credit cards.  Not only are the calls a nuisance and violate U.S. and Canadian Do-Not-Call laws, but some companies behind the calls are ripping off consumers by charging large up-front fees to negotiate lower interest rates with credit card companies?something consumers can do on their own for free.
According to figures cited by the White House in January, credit-card debt increased 25 percent in the past 10 years, totaling $963 billion ? with per household credit card debt at nearly $9,000 now. Knowing that so many families are drowning in debt, telemarketers offering suspect financial assistance are taking full advantage of the situation. Consumers have reported receiving calls as early as three in the morning and on both their cell and home phones even when they have registered the numbers with federal Do-Not-Call lists. Consumers also tell BBB that, despite their requests to the telemarketers to stop calling, the calls continue to come.  
?Similar to telemarketing calls claiming your auto warranty is expiring, calls offering to lower credit card interest rates also seem to have complete disregard for federal laws,? said Steve Cox, BBB spokesperson. ?These telemarketers are not forthcoming about the company they?re calling on behalf of, but BBB has identified some offenders by working with consumers who, unfortunately, paid for assistance in reducing their interest rate.?
?Cell phone spam may not be the biggest problem we have to deal with, but we got the FTC to shut down the car-warranty robocalls and now it?s time they shut down the other robocallers as well,? Schumer said. ?These calls cost consumers hundreds in wasted cell phone minutes or much, much more if they get caught in the trap being laid by these unscrupulous companies. The perpetrators behind the credit card interest rate calls have also found a way around the Do Not Call List. The FTC has to track them down and then shut them down to put an end to this nuisance once and for all.?

BBB has received numerous complaints about two Orlando-based companies, CSTR Solutions, Inc. and Genesis Capital Management, and one Tacoma-based company, Mutual Consolidated Savings. All are behind at least some of the robocalls and are promising to save people anywhere from $2,000 to $25,000 by negotiating lower interest rates with credit card companies.
Robocalls generally begin with recorded messages that include statements like: ?There are no problems currently with your account, however it is urgent that you contact us concerning your eligibility for lowering your interest rates to as little as 6 point 9 per cent.? or, ?This is our final attempt to reach you since you've not responded to our other calls to discuss your credit card debt.? The automated message invariably does not include the name of the company, but may claim to be with Card Services or Card Holder Services. Complainants note to BBB that they now believe the calls were designed to deceive them into thinking their credit card company was contacting them.
After the initial recorded message, consumers must dial another number to be connected to a live person. The live ?operator? usually starts the sales pitch by asking for the consumer?s credit card number and whether the consumer is interested in lowering their interest rates. From there, callers begin closing the sale, asking if the consumer is willing to pay ? usually from $700 to $1,000 - to have their firm contact the credit card company and negotiate lower rates.  
?The ?negotiation? undertaken by these companies can be as simple as calling the customer service number listed on the back of the consumer?s credit card and asking a customer service representative to lower the interest rate,? added Cox. ?Consumers are fully capable of talking to credit card companies on their own, for free, and getting similar results. Consumers simply don?t need to pay any company a thousand dollars to negotiate lower rates on their behalf.?
According to BBB complaints, companies are failing to uphold money-back guarantees and not refunding money in cases where they are unsuccessful in lowering rates.
BBB offers the following advice for consumers who receive robocalls from companies offering to lower their interest rate:
? Never give personal information, including Social Security, bank or credit card numbers, over the phone to an unknown telemarketer. Always research the company first by reviewing its Reliability Report at www.bbb.org.
? When considering any company offering any type of financial assistance, insist on getting a contract in which all terms and conditions are clearly explained before signing up or providing credit card or other payment information.
? U.S. consumers can place their home phone number on the federal Do Not Call list by visiting www.donotcall.gov. If the consumer?s number is already on the list but continues to receive telemarketing calls?or is receiving robocalls on a cell phone?he or she can use the same Web site to report the incident to the FTC. Canadian consumers can learn more at www.lnnte-dncl.gc.ca.
For more information or to schedule an interview with a BBB spokesperson, contact Alison Southwick at 703-247-9376.


Credit Card Rate Reduction Scammers Banned From Telemarketing
Canadian firm ordered to pay $7.8 million fine


July 13, 2009
A federal judge has slapped a telemarketing ban on a Canadian outfit that targeted U.S. consumers with false claims that it could reduce their credit card interest rates.
At the request of the Federal Trade Commission (FTC), the court entered a permanent injunction that puts the defendants out of the telemarketing business. It also bars them from misrepresenting that they are affiliated with consumers' credit card companies, or that they can get consumers' credit card interest rates reduced.
The court also ordered the defendants to pay more than $7.8 million.
According to the FTC's complaint, the telemarketing operation cheated about 12,000 consumers out of more than $7.8 million between 2005 and 2007 by falsely claiming that it could substantially reduce consumers' existing credit card interest rates and save them thousands of dollars in interest and finance charges.
The defendants are Select Personnel Management Inc., based in Ontario, doing business as Select Management Solutions Canada; 1402473 Ontario Limited; 1489841 Ontario Limited; 2105635 Ontario Limited; Special T Services Group Inc.; United Registration Services Inc., as well as individual defendants James Stewart, Luigi Paulozza, and Philip J. Richards.
The FTC charges that they stated or implied--falsely--that they were affiliated with consumers' credit card companies. For $675 plus $20 for shipping and handling, according to the complaint, the defendants sent consumers promotional materials with promises to substantially reduce their interest rates, and a "financial profile form" for them to complete and mail back.
The complaint states the defendants promised to reduce the interest charged on credit cards to rates between 4.75 percent and 9 percent, save consumers at least $2,500, and refund the cost of their services to consumers who did not save at least that much money.
In fact, according to the FTC, the operators of the scam did little more than add their own fee to consumers' credit card balances. The extent of the rate-reduction services consisted of setting up three-way telephone calls with consumers and their credit card companies, and asking that the companies lower the interest rates. Those requests typically were denied.
The FTC said the defendants' misrepresentations violated the FTC Act and the Telemarketing Sales Rule (TSR). The agency also charged the defendants with violating the TSR by "spoofing" telephone numbers so that their calls appeared on consumers' caller identification services as coming from another number, and by failing to provide the names of the defendants or their telemarketer on caller identification services.

FTC Goes After Credit Card Robocall Scammers
Offers of interest-rate reduction claims targeted


December 11, 2009


The Federal Trade Commission (FTC) is widening its campaign against telemarketers who violated the Do Not Call Rule and other laws by making hundreds of thousands or even millions of recorded robocalls to consumers.
This latest effort targets three groups that allegedly made robocalls to sell worthless credit-card interest-rate reduction programs for hefty up-front fees of as much as $1,495. The court has issued an order temporarily halting the robocalls pending trial.
"The FTC has heard the public outcry against robocalls and has taken swift action to stop them. During these difficult economic times, the last thing anyone needs is to be bombarded by robocalls pitching worthless interest-rate reduction programs," said FTC Chairman Jon Leibowitz.
The three complaints follow two filed in May that led to court orders stopping other telemarketers from using robocalls with deceptive claims aboutextended auto warranties. Since September 1, 2009, virtually all robocalls have been illegal, unless the recipients have provided written authorization to receive the pre-recorded calls.
According to the three FTC complaints, Economic Relief Technologies, LLC, Dynamic Financial Group (U.S.A.) Inc., and JPM Accelerated Services (JPM) and related defendants made illegal pre-recorded robocalls to consumers, using names like "card services," "credit card services" or "account services."
The robocalls allegedly claimed the companies' services could lower the interest rate on consumers' credit cards. In each case, consumers who pressed 1 after hearing the automated call were transferred to live telemarketers who allegedly misrepresented that consumers could dramatically lower the rates on their credit card.
The telemarketers also said consumers would save thousands of dollars in a short period of time by lowering their interest rates and would be able to pay off their debts faster -- for an up-front fee ranging from $495 to $1,495. They then falsely stated that if consumers did not save a "guaranteed" amount -- typically $2,500 or more -- they could get a full refund of the up-front fee.
However, after securing the fee, the defendants allegedly did not negotiate lower rates on behalf of consumers and provided few refunds to those who were dissatisfied with the service.
Economic Relief Technologies also allegedly operated a related scam: using names like "Auto Protection Center" and "Warranty Services," they tricked consumers into believing they were affiliated with their vehicle manufacturer or dealership, and falsely claimed that the consumers' vehicles' warranties were about to expire. The scheme is similar to several stopped by a court order at the FTC's request earlier this year.
The lawsuits claim the companies broke the law by making illegal robocalls to consumers and that their deceptive sales pitches violated the FTC Act and the FTC's Telemarketing Sales Rule.
Additional charges include:
? Calling consumers whose phone numbers are on the National Do Not Call Registry.
? Calling consumers who had previously asked not to be called.
? Failing to transmit their caller ID information, as required.
? "Spoofing" or masking their caller ID information.
? Failing to promptly identify themselves, the purpose of their call, and/or the nature of the goods or services they were selling.
? Improperly abandoning calls.
? Failing to make required disclosures in their robocalls.
To help consumers and businesses understand their rights and responsibilities when it comes to pre-recorded telemarketing calls, the FTC issued two new alerts, "New Rules for Robocalls" and "Reining in Robocalls."
Separately, the FTC has issued a new publication, the National Do Not Call Registry Data Book for Fiscal Year 2009, which contains information about the Registry, along with a breakdown of consumer complaints about companies violating the Do Not Call rules. According to the Data Book, there are more than 191 million numbers on the Do Not Call Registry.




Read more: http://www.consumeraffairs.com/news04/2009/12 ... l#ixzz0ZNtsuqK0

I just tried calling to check my status.Number is cancelled.
So is everyone saying we can't get our money back?
Is there a number to call to report this to? Has anyone had any success.

They got me too.  It seemed like a great idea and I thought it was very credible because the caller seemed very well trained and knew all of my information.  When I never received a call from my "Account Manager", I decided to call the "Customer Service Number" which was of course, disconnected.  I then came on-line and found this site.  I called my credit card company right away, they cancelled my account and are issuing me a new one.  Is there any way that this charge will be removed?  They said I must dispute it.  $995 is a lot of money for nothing...

I received a call also from AFS Services.
My credit card denied the charge, but paid it anyway, same amount $995.00.
I filed a fraud action with the credit card company, they investigated, but paid the fee, the credit card company sent me all the information regarding this action, and I was able to determine who's account the $995.00 was paid into. But I don't know how to proceed?
The account was in the name of Joseph Foley of Spencerport, New York, I also have his home address from the receipt 22 Ridge Meadows Dr. Phone number (585) 352-6244.

They scammed my family too. We denied the charge on our credit card and we are working through the process with the credit card company now. We had to fax them the paperwork we were sent by AFS Services LTD.

I went to thier location in Wilmington Del. it didn't exist.

how do we get our money back? I have not called the number in NY. FOR A COUPLE OF DAYS,has any one gotten any info from Attorney General office?

I admit it, they said they would get my credit rates lowered, and I was tricked into giving them my permission by them telling me that they would charge me as soon as I signed the paperwork, unfortunately the money was out of my account 4 days before I got any paperwork.  They sent it certified mail, and I'm now afraid to sign for it.  I am out $995.00 with no recourse. One of the most frightening and worst things about it is the fact that they had my financial information, and knew to the exact penny how much I owed and my credit limit, that means they would have to had access to my credit card statement, how? I wonder if it is a company that I have ordered from online.

Report EACH call.  FTC Fines are $16,000 for EACH violation, CRTC 15,000 for EACH violation.      Information for Filing Telemarketing complaints in Canada and the United States:

CANADA

RCMP Phone busters
Telephone toll free: 1-888-495-8501
Mon-Fri 8:30-5:20 pm (Eastern Time)
E-mail: info@phonebusters.com
RCMP Website is at: http://www.phonebusters.com  
File complaint online:  https://www.recol.ca/intro.aspx?lang=en
(Register with a password and then can continually file complaints)

Canada National Do Not Call Registry:
Canadian Radio-Television and Telecommunications Commission (CRTC)
Telephone toll free to File A Complaint: 1-866-580-3625
(to withdraw a complaint is 877-249-2782)
CRTC online complaints form:
https://www.lnnte-dncl.gc.ca/pfplin-fccoin-eng
that is at  www.crtc.gc.ca    
Better Business Bureau, Check out a Business, find owner, contact info; file a Complaint:
http://www.bbb.org/canada/

UNITED STATES

US National Do Not Call Registry, file complaint: https://www.donotcall.gov/complaint/complaintcheck.aspx

Federal Trade Commission
http://www.ftc.gov 1-877-382-4357
File complaint online: https://www.ftccomplaintassistant.gov
https://www.ftccomplaintassistant.gov/FTC_Wizard.aspx?Lang=en
that is at www.ftc.gov

Federal Communications Commission
Telephone toll free:  1-888-225-5322
http://www.fcc.gov/contacts.html
File complaint online: http://www.fcc.gov/cgb/consumers.html
http://esupport.fcc.gov/complaints.htm

FCC Abandoned Calls Complaint form:
http://www.fcc.gov/cgb/consumerfacts/1088D-R.pdf
email:  fccinfo@fcc.gov

Better Business Bureau, Check out a Business, find owner, contact info; file a Complaint:
http://www.bbb.org/us/


INTERNET CRIME:
File report for Internet Crime at:
Internet Crime Complaint Centre
http://www.ic3.gov/default.aspx

It is a F*#king SCAM, my mother didn't even fill out any paperwork and they are trying to get her for $995.00. Supposed to lower interest rates. Moved the base of operations to 690 Rochester NY 14610 with a number that came up on the bill as 585 244 5533, a Baird Fisher, according to whitepages, and this number is now disconnected. B*****DS!!!!