file an online complaint with the dept of utah consumer protection div. it worked for me , an investigater jumped right on the case. the dept of consumer protection settled out of court with amt,  i received my money back in full. amt paid a fine to the dept of consumer protection div too ,..

good luck

@ Tracy and Adam:  It has been reported that AMT (and now CHS) blocks the phone number that you bought your audit on to prevent buyers from ever contacting them again. You need to call from a different phone unless you can spoof your calling number :))

If you bought your audit from AMT Auditing Services and you are due a "refund":
1. AMT does not give audit refunds, AMT gives audit rebates. Go to amtdivision.org, find the rebate form, fill it out and mail it in. You have 45 days from when you got audit results to claim your $299 rebate.
2. To cancel the $49.95/month software subscription, go to 30to8.com, look around the site and follow instructions to cancel (phone or email).
Beware rebate/cancellation terms may have changed from the above since I last found them.

If you bought your audit from Consumer Home Services (an AMT clone), I haven't had the time to look into it and do not know how to get your money back if you've had a "refund" guarantee. Perhaps you can look around on their website myconsumerservices.com
Beware CHS may be signing up victims for 3rd-party subscriptions behind their backs just like AMT signs victims up for the 30to8 software subscription so you will need to find out how to cancel this as well. You need to dispute $50/month charges with your credit card issuer as fraud and demand your money back. Please post here in detail if you find out how to get refunds/rebates from CHS.

If you can't recover your money from AMT/CHS, please file complaints with:
1. Utah Consumer Protection Division http://www.consumerprotection.utah.gov/  who may be able to get your money back!
2. BBB http://www.bbb.org/utah/business-reviews/loan ... ork-ut-22302183 to add to the complaint count.
   (click on the complaint link on upper right side of that BBB webpage)

Oh. And now they've cut their phones off. So I'm doubting I'll ever see my money again.

DO NOT FOOL WITH THESE PEOPLE! I MADE THE MISTAKE OF DOING IT BEFORE READING ANYTHING ABOUT THEM. THEY GOT $300 FROM ME UP FRONT. THEN NOTICED A $50 CHARGE ON MY CARD A MONTH LATER. SO I CALLED AND ASKED THEM WHY THEY'RE CHARGING ME. THEY TRIED GIVING ME SOME BS EXCUSE. AFTER BEING PUT ON HOLD FOR A TOTAL OF AN HR AND CUSSING THEM OUT, THEY SAID IT WAS A MISTAKE AND THEY WERE SENDING ME A CHECK BUT WOULD TAKE A MONTH. STILL HAVENT SEEN IT. NOR HAVE I SEEN MY REFUND FOR THE $300 THEY CHARGED ME FOR ABSOLUTELY NOTHING.

DO NOT DO IT! I AM FIGHTING WITH THEM RIGHT NOW TO GET MY MONEY BACK AND THEY HAVE SHUT THE PHONES DOWN. IT IS NOTHING BUT A SCAM. IF ANYONE KNOWS HOW WE CAN HOLD THIS COMPANY RESPONSABLE PLEASE LET ME KNOW!!

I also received a letter from this company with an experiation date, dated about the time I recieved the offer. (sounds like a pressure sales tactic, doesn't it? )    The interesting thing is the sales person said to check out their website , www.myconsumerservices.com, and when i did there was a hyperlink on the first page which went to a site called the onlinebusinessbureau site showing a red flag about doing business with these folks.  A quick check to the Better Business Bureau site confirmed their prior history.    There were additional inconsistencies regarding lack of phone mail boxes they said were available for leaving a message.  The final sign was when i tried to reach the agent i was transferred between several individuals and placed on hold.  The latter mimicked other suspect businesses (scam operations) who have contacted me in the past.   Thank goodness for the internet!

This company is so bogus,I worked for them. I could not sleep at night,they tell everyone to lie to the consumer. There are many many drug addicts that work there and I have seen shoot up in the bathroom
and they choose to turn a blind eye. Do not use this company!!! I am contacting the AG in Utah and getting them shut down so that they cannot use another name for business

received a letter from Mortgage Auditing Program, made a phone call just out of curiosity. Looks like a scam, they wanted close to 300 upfront, told them I will make a research first. Here what I found.

I received the same letter, I had a banker check and he said to google it and never give any information out to anyone on the phone.  Of course I knew that.  My phone number was different 888-254-6227.  I tried calling three times just to see what they would ask for but could not get through...all the lines they said were busy.

I received this letter as well.  I called and it seemed a little fishy.  They want $299 up front or $279 if you pay check by phone.  I am glad I went with my gut instinct and held off doing anything.  I then did a google search and found all of the above and more information under a different phone number.  Thank god for the internet.  I will be shredding this.

I got this letter in the mail the other day and called them about it.  They claim to check to see if mortgage company owes us a refund.  They want $279 upfront and say that they will return it if there is no money due us.  I'm not sure if I can trust this company.

I just received this letter today from Mortgage Auditing program it sounded good, and I really could use the money but with so many scam out their I decided to "google it" glad I did. Thanks BBB and to all of you who posted its a fraud.

If your salesperson made false statements during the sale, you can try to get your money back by filing a complaint with Utah's Division of Consumer Protection http://www.consumerprotection.utah.gov/ Jeff posted on 25 Feb 2012 http://800notes.com/Phone.aspx/1-888-681-9902/9#p359104822626887354 that he was successful in getting his money back using this method.

please shut this company down!! I talked to the manager of this place Miss martin. She was aweful and rude
to me, she said i will not be getting my money back that I paid for the audit. This company rips of old people and tells them they will get a huge amount of money back. Nick Martin was the person that sold me the audit so i do not know if they are related but he lied said it has no risk when it does.

I used to work for this company,i quit because of them scamming people and I have a conscience.
This company is a den of theives from Colton to Mark Sullivan.  The management does not want to refund anyones money and then they attached a fee for the stupid credit repair. I am in the process of filing a complaint to the attorney general and if you can jump on board that would be great! This company needs to get shut down like all the other companies. Do not give them your credit card number because you will never get it back.

I received a letter, (very official looking), stating "Mortgage Auditing Program" / "Division of Consumer Services". So I call the toll free # 888-254-6227, and a guy named Travis answers. A total punk, smart mouth. He is very rude on the phone and doesn't know how to answer any of my questions. He refers me to the web-site. There is no web-site information in the letter.

A total scame, Salt Lake City police should arrest this punk Travis as soon as possible.

The first thing to look for when a piece of mail brings you an offer that sounds too good is the amount of postage the sender paid to get that mail to you.  If it's more than a few pennies less than a first class stamp then AT BEST it's a company out to make money rather than one that has you best interests in mind OR it's and outright scam.  The fact that the letter I got has PRSRT STD in the upper right conrner where the postage goes tells me this is a bulk mailing and most likely not worth your time.  I won't pursue this one and I suggest you don't waste your time doing so either...

i got this same letter today 6/18/2012... thanks for the help now im calling the our BBB here in Iowa to get it out so everyone in Iowa will hopefully know...... thanks again

Re. "doesn't this constitute some major prosecutable fraud?", yes and no. Part of the scam is clearly fraudulent, part of it isn't.

The audit and 30to8 Debt Software are useless services but it's not illegal to sell useless services. It's up to consumers to recognize they're worthless and not buy them. The scam is in the marketing and successful prosecution will depend a lot of what was said during the sale. It'll have to be a lot of you-said-he-said testimony on the witness stand and prosecutors generally WON'T prosecute if that's all they have to go on. If the scammers stick to their script, there's likely little the Feds can do even if sales conversations are taped.

The Northern Indiana BBB has a story on AMT allegedly reneging on audit refunds and placing unauthorized $49.95/month charges here  http://northernindiana.bbb.org/article/AMT-Au ... -Tell-BBB-34231  These alleged acts are banned by the FTC and are certainly prosecutable if the Feds choose to.

You can try complaining to the US Postal Service Inspectors here https://postalinspectors.uspis.gov/forms/MailFraudComplaint.aspx

I got a solicitation letter as well.  It looked very official, but sounded way too good to be true.  "The average refund is $1,497.32 and one third of the refunds equal $3,000 to $7,500.00."  Naturally I immediately googled the phone number.  I always do that - it always turns out to be a scam.

I did not receive a phone call, just a letter. I do keep getting calls from a 1-800 number that will not leave a message. I decided to google this as well, and found many sites stating this was a scam. If it goes through the U. S. Mail doesn't this constitute some major prosecutable fraud?

Thanks Martin,                                                        June 15, 2012


I got one of these letters and thought that it was too good to be true.  Besides, when you have a mortage, they have your payments mapped out for the duration of the loan.
I totally wish that they would start investagating and putting these people in jail.  Allways have to be on your toes !  
BTW, I'm from Texas and all the info was the same as what you stated.  

Thanks again, Fiji

I recieved a letter also, and my 1st thought, weird, so I googled it and found this info...
many thanks

Thank you for the info recieved the letter myself in MO and didn't feel right. I have now forwarded this info to all the people I know... Just in Case!

I just received the same letter, I spoke with a guy asking for $299 to do an audit of my mortgage, for a possible refund between $1,497-$7,500. It screamed scam to me...glad to see this is exposed online.

Thank you for the warning. I received the same letter. It went through my shredder :)

Mortgage Fraud Examiners exposed this problem of bogus forensic loan audits over three years ago in a press release: "Beware of the Latest Foreclosure Rescue Scam??Forensic Loan Audits."  http://www.prurgent.com/2011-04-21/pressrelease165977.htm

Just got the same letter as everyone else. It looks so suspicious to me and I run to google. Thx everyone for posts.

Thank you everyone for your posts exposing this piece of S*** for trying tor rip off homeowners...I received my 'official' letter today, 06-11-2012...It has the same info as earlier posts.

Not a call but a letter just as described earlier by someone else here.  The letter is from MAP...Mortgage Auditing Program (a divisionn of consumer services) and will assign you a recipient case #.  So glad I found this info on this site.  It's unfortunate that a lot of people will fall for this scam in these financially hard times.