Customer Service and Orders at "Platin ID Theft Protection ".

Here's another victims story: I just noticed the Feb $399 electronic check charge on my folks bank statement a week or two ago. Mom (86)is in a nursing home now and Dad (85)has no recollection of the charge. I went to their bank today to try and sort it out and they called an Intertrans - Identity Theft Shield, Inc. Turns off after talking with them for 20 minutes they have no record of such a transaction. The bank clerk as a last resort googled Intertrans 399 and viola...this website shows up with other people having suffered the same scam. The bank said since it has been over 60 days since the transaction they could not (would not) do nothing. I guess it is the price my folks paid for not checking their monthly bank statements.

This is unbelievable. My Banker just sent me this page with yours and several other people who's 80+ year old Mother has been hit by these people. They got my Mother in December of 08' and she failed to check her statements until recently(has had stoke and has full time lady with her)and found a $399.00 "preauthorized debit" on her checking account. I have spent days tracking this down to this Platinid and the American Verification Service or SupportAVPSolutions. They are the ones who processed the draft and have had unreal conversations with them. They KNOW that their customer Platinid, has been doing this and they are processing the drafts!!! They refuse to let me have anything other than a phone(cell) number and when I call it, there is a name, "Bruce" said and then it goes to voice mail. I do not intend to let this drop, but don't really know where to go. Have asked my Bank and they have given me some names of State Representatives and I went to college with Johnny Isackson, our US Senator and I am going to see if he has any ideas about how to GET these CROOKS!!

My aunt is 91 yrs old and an eletronic check for $399 showed up on her bank account.  Numerous calls resulted in nothing but an answering service saying I would be called back, which never happened.

Got MIL's bank statement today, and she got hit by these people too.  MIL is 90 years old, extremely hard of hearing, and is currently in assisted living because she's too frail to live alone in her home.  We Googled PlatinID.com scam and this was the first site it showed.

Her check images (pictures of cancelled checks) included a phony "draft authorized for Internet purchase" for $399, made out to "Intertrans - Swift Processing PlatinID" on 2/12/09.  It has her name, Bank of America checking account # and her old address (the house she lived in before she moved to assisted living). She doesn't know jack about computers, never mind the Internet! We went to BoA and closed her account (hubby is on her account), opened a new one, and now have to notify some pensions that she has direct-deposited plus AARP for an automatic withdrawal for her Medicare supplement insurance.

Ugh. What a royal PITA.  We made a copy of the phony check image, plus these comments, and will probably be contacting the MO Attorney General about this.

I meant that my mother got hit for $399 on 2-20-2009.  I wish there was a way to bring these crooks down.......

My mother just got hit for 399 on 2-20-08.  My email is ewlawrence@hotmail.com

Thank you for posting your information.  They are now using Plantin ID, which the asian lady told me was get this....an Idenity Protection Service.  They hit my 89 year old mom for 399 this year. I am told they got her last year also.
If we could find out what state they are in we might could get a DA on the case.  ONe time the asian lady told me they were in Houston.

Last year these people were under BARNES MEDICAL, this year they are under PLATINID. They continue to take money out of your account without authorization. This is the third time they got me, twice in 2008!! It's been impossible to get them on the phone. I finally reached a call center and they promised to send me the refund forms but they have yet to arrive. Here's my advice to you- on the weekend, you can leave messages at this number and I would flood their lines continuously. I have left over 100 messages and they have to pay for it. Next stop is my bank to file fraud charges and change my account numbers. Good Luck!