No calls from this company, but on 11/30 I noticed the $38.99 charge plus an "International Purchase Transcation Fee" for $1.61 on my card.  Got this phone number from the bank while the transaction was still pending.  Called and was told I filled out my name, phone number, e-mail address and bank info and therefore was responsible for the charge.  I contested and asked the name of the company or the website for more inof.  I also requested a confirmation e-mail sent to me concerning cancelling the "account".  No e-mail ever sent and was put on hold for 30 minutes before I hung up.  My husband called from a different number and when he asked the company name, he was put on hold for 25 minutes before he hung up.

....had the same charge on my capital one credit card. I checked into it. I called the number. They said they were "Reward Zone." I explained everthing to them. They are a third party company. I got the $38.99 refunded to my credit card account and had this "Reward Zone" account canceled. I don't buy anything through Best Buy. I never signed up for it. I suggest that all of you contact the phone number and get the fee refunded to your account and cancel this program through "Reward Zone." The phone number again is 888-460-6930.

I was reconciling my credit account and also found the same amount charge on 11/28/10.  They responded and also said it was for some rewards program I never knowingly signed up for.  I was firm and she cancelled and said I would have a refund.  BestBuy is sleezy to do this.  I have not bought anything from them for years.  Thanks for posting everyone else it helped me to figure out what was going on.  This is when the internet is good.  Best Buys practices are a misuse.

I had the same charge on my checking account.  I checked into it.  I called the number. They said they were "Reward Zone."  I explained everthing to them.  They are a third party company.   I got the $38.99 refunded to my checking account and had this "Reward Zone" account canceled.  They didn't show the $1.19 International Purchase Transaction Fee" but at least I got the $38.99 back.   I then Googled "Reward Zone", https://myrewardzone.bestbuy.com/.  This is a Reward program through Best Buy.  I don't buy anything through Best Buy.  I never signed up for it.  I suggest that all of you contact the phone number and get the fee refunded to your account and cancel this program through "Reward Zone."  The phone number again is 888-460-6930.

I had the same charge on my checking account.  I checked into it.  I called the number.  I got the $38.99 refunded to my checking account.  I then Googled "Reward Zone".  This is a Reward program through Best Buy.  I don't buy anything through Best Buy.  I never signed up for it.  I suggest that all of you contact the phone number and get the fee refunded to your account and cancel this program from Best Buy.  I would turn this into a link but don't know how to do that here, unless it is done automatically.  https://myrewardzone.bestbuy.com/

F'n b*****ds stole from me too. I feel that there should be some sort of verification on international and internet transactions considering i have never been out of the us and do not do internet transactions with my debit card.

This is a version of the automatic debit scam as described by the FTC here http://www.ftc.gov/bcp/edu/pubs/consumer/telemarketing/tel06.shtm  It's frequently mysterious as to how they got your account info in the first place but at some time, you had to have given/used your account for something ($-off coupon if you accept "free" trial of something at checkout or taken a survey, etc.) and buried in the fine print is authorization to auto-charge your account every month with bullsh*t subscriptions that may be very difficult to unsubscribe from. The methods used to get you to "agree" to the fine print is endless and they come up with new ways every day. To stop the billing, contact the scammer to kill the subscription and get your money back and if that fails, tell your card issuer or bank that fraud has occurred and have them refund the money and replace the account. Report to the Internet Crime Complaint Center http://www.ic3.gov/complaint/default.aspx , the Federal Communications Commission http://esupport.fcc.gov/complaints.htm , the Federal Trade Commission https://www.ftccomplaintassistant.gov/ and your state AG, as appropriate.

They charged me 38.99 on Nov. 27, 2010. It showed on my statement as "INST AC 8884606930   8884957634 CY".  I called my credit card company, asked her why charged me 38.99. She could not answer.   I don't know the number, and the company. I didn't buy any that money.
Tomorrow, I will come to my bank to get help. Let's see what they saying.

Like all others discovered a charge of $38.99 on my account along with a forgien transaction fee of $1.17.  Called this phone number that was listed on my statement.  Call was answered right away, they were hard to understand.  This is a membership for discounts or something.  They gave me a confirmation number for my "refund" and said to give it 7 - 10 days....we will see.
Was able to cancel the memebership and get a refund.  She told me they usually did not refund any fees...I think that maybe why they did give me my money back is that they did not have my correct email address.
Still how can this be done w/o your premission?
xc

I also have been charged on my bank card. This is scarry. I have had my bank try to reverse the charges. I do not use my card and have canceled the account that this charge was made to. sombody needs to stop this kind of S##T.

A charge of $38.99 was charged on my husband's debit card 11/30/10 with a service fee of $1.17. I called my bank and got the number to this company. I called them and asked we were charged and they said your husband signed up for one of our work at home programs in March 2010 and he did not cancel his account after the five day free trial. I asked her why we were charged 7 mos later and she said I do not know anything all I can do is cancel your account to prevent further charges. I said okay do you have a website and she said no. I said then how did we get on your website and order your program? She kept repeating herself and did not know what to say other than all I can do is cancel your account. I said okay I want to speak with your manager, and she sadi he is "engaged" in a phone call right know. I said I can wait until he is done, then she said im sorry I cannot grant you access to talk to him. I said well if another customer can talk to him then so can I and she once again did not know what to say. I am so mad right now steam is coming out of my ears. I said okay im gonna call back and talk to someone who knows what they are doing. I called back and another girl answered I said can I speak with your manager and she said he is engaged in a phone call. So this must be something they say to everyone. I asked her who her company was and what website we purchased this from and she said I do not know. I said so you dont know who you work for? She said we are a third party company and all I can do is cancel your account. Also, my bank told me this is through an international company outside of the US. I asked the stupid women from the company were located in China because all of them are oriental and she said No we are in the US. So they are liars and scamers. So I am disputing this through my bank and I will get a full refund if it is the last thing I do.

I found a charge on my account for 38.99 and didn't know who this was from, so I called the phone number and it was charged to me on 12/2/10.  I could hardly understand her broken English and she could not understand me and I had to keep repeating myself.  It took 45 minutes on the phone with her.  She said it was a Reward Zone that I applied for online on March 23, 2010.  If it was something I order on line they waited until now 12/2/10 to bill my debit card?????????  Anyway she said it was for receiving discounts at retail stores.  I told her I don't remember applying for this and have never received any information from this company on how this was supposed to be done.

I asked for my money to be refunded and she said they couldn't do that, but that they would cancel my membership.  They did not give a company name, so I have no idea who they are.  I have filed a dispute with my bank to try to get my money back.

This charge showed up on my acct 11/30   Good lord it cost an overdraft fee of $30 PLUS the infamous $38.99. When I called and cancelled they said the same thing as you all. The difference is that I called back to confirm cancellation, and get the confirmation no,as well as the rep I talked to and they ACTUALLY told me the company was an internet site I visited a YEAR ago in November about working at home.Banged me last year to the tune of $87.00 plus overdrafts, Sheeesh, That was resolved a year ago and now they are trying to take out annual membership fees on an non existant membership. The original company was out of California.And I did report them to FCC for fraud.  Apparently they have sold the list of cancellation to India and They are collecting the fraudulant fees now ! What I want to know is how they got my NEW cc number as I cancelled that card and replaced it last year ???!!!

I saw a charge on my credit card that I wasn't familiar with so I called the 888 #.  They did not mention the name of the company on the answering service but I was on hold for14 minutes and I just hung up.

These people charged my credit card and I never even heard of them.  I called them to find out how they got my credit card and why they charged me and they would not even give me their company name, only that they were a third party that handle transactions for other companies.  When I asked them what company had charged me they said they couldn't say.  They had my telephone number and based all my info on this.  This is very disturbing and I did a search and found out that this number was attached to this company in the US Alliance Group and I called them and they found out the number I was calling was attached to a company called Nova Tel.  They were helpful and said that they would look into this for me.  Hopefully it will get straightened out but I had to cancel my credit card.