Never been a Shaw customer. Just got this phone today, brand new phone and brand new number. Already had 2 calls from this spammer. ARRRRRRG!!

Engrish?

And when you do that I hope in hell they charge you .! Due to you can blow there ear drum if I had that done to me I look at last number that I spoke or called and call the police and have you charged . Idiot that you snoop that low your an idiot have no brains !

Amen! See my post below!

Pay you bill on time and they wont call simple.

There is two billing types, advance and consumption, most Shaw customers are now advance because the few have ruined it for the many. You are getting calls every month even though your bank statement says you've paid... You are one month behind consistently.... So make sure you are actually up to date by ANSWERING THE CALL.

I worked for them, I know how it works, the customers not 'always' right.

Every couple of months Shaw Cable goes on a tear and will hound you twice a day with annoying calls to get you to increase your bill amount (but not necessarily the corresponding service). Shame on them!  Dirty Dogs.

So glad for call block app on my cell phone. Don't have to worry about a No call list that seems to not work anyways.

Call from Shaw Cable trying to get me to add home phone to my cable and internet.  Told them not interested as don't have a home phone and to take me off their call list.  Rep said as above it would take up to 30 days to take me off..  Called four days in a row, twice a day!!  
Tried getting hold of their Customer Service when one of their service vans whipped out of a side road into the path of the car in front of me ---almost caused them to hit us.  After two tries (and 22 minutes) through their 'push button 1; push button 3, etc was told it was too late to contact their driver.
Their service sucks, they sure don't care about their business image and yet they harass me to add more service?
Been with Shaw since they started in 1996 and customer service has gone downhill rapidly since middle of last decade.  Now working on a plan to switch to Telus though not sure if that would be a better move.  Where are the days of "the customer is always right"?

Obviously, there's a malfunction at the scheduling junction... somewhere.  And, they're trying to get it straightened out. You can help... or not... your choice.

Call from shaw, trying to sell Cable TV...

I've also been receiving numerous calls from Shaw from this number.

I wanted to let everyone know that if you log into your account on Shaw's website, you can go to Support > Contact Us (https://my.shaw.ca/CustomerCentre/ContactUs) and chat online with a representative. I did so and asked to have my number added to their internal Do Not Call list. They were able to make the change, although they said it can take up to 30 days for it to take effect.

I just thought I should let people know about the chat option as I found it more convenient than having to call Shaw to be added to the list, which I did a year ago to no avail.

It is clearly explained that your first bill will appear to "double up". Verbally explained as well as in all paperwork. No interest is charged either so your assumption is incorrect. Your failure to properly comprehend their clearly laid out policies is your fault and not theirs.

I worked at shaw and I can absolutely tell you they don't have the ability to see if you are home or not via your cable. This is some tin foil hat stuff lol. I don't even like shaw hence why I left but yeah don't be so paranoid.

Also it can take anywhere between 1-10 business days for a bank to process a bill payment. This depends on a lot of factors but seriously this is banking 101 and happens with ANY company that you make bill payments for. I'm surprised your bank or any of your utility companies have not brought this to your attention before.

This phone number is Shaw communications

How do you get them to stop Calling?

first you guys lie to me about priceing then autospam my phone for somewhat of a crankcall its on shaw its on

Yes its annoying  I wonder if you ask them for their home number so you can call them back and they won't.    Oh, so you don't want calls at home either?

Phone rings and then a hang up

I was a shaw customer until about 1 year ago. Their service sucks, equipment always malfunctioned, bad reception and the internet only worked sometimes. I too keep getting calls from the same number. It has become a daily thing, come home after working 9 hours to find 5 missed calls with no one leaving a message. I finally called the number back and was told it would be a 29 minute wait, so I hung up.
How do we get off the calling list ..........

I think they get around that by having their call centres based in the US. This 1-888-472-2222 is a US based number which means they get around the Canadian Law.

At the time of writing this I have been listening to them on the speaker phone for 8 minutes.  I have the time so what the hay..  Sounds like they are having fun.  Maybe watching the Olympics or something but not talking to me. Too funny.  So for the last (now) 9 minutes I have saved some poor slob from getting an annoying Shaw call.  My good deed for the day.  I suspect they are in need of new customers because they keep having dead air on their phone calls.  15 minutes till they hung up on me

I don't believe that you were polite!!!

I keep getting calls from Shaw, at least 4 in 6 weeks. asking how my service has been. They say that they are working in the area.
However, there is nothing wrong with my internet service. I switched to Telus phone service, 6 month earlier, because my line kept getting dropped. It costs me more this way though.

They may not be illegal, but the CRTC has a whole bunch of rules that apply to anyone who uses an auto-dialer, regardless of their standing with the NDNCL.


"Automatic Dialing-Announcing Device" or "ADAD" means any automatic equipment incorporating the capability of storing or producing telecommunications numbers used alone or in conjunction with other equipment to convey a pre-recorded or synthesized voice message to a telecommunications number


http://www.crtc.gc.ca/eng/trules-reglest.htm - look at Part III

The Telemarketing Rules apply whether or not the telemarketing telecommunication is exempt from the National DNCL Rules
Telecom Decision CRTC 2008-6

According to the CTRC (I complained about someone and got a nice response back) anyone using an auto-dialer (and they are not illegal in Canada but their use is regulated) here are the rules.

Below are the ADAD rules that apply to market research calls:


4. A person using an ADAD to make unsolicited telecommunications where there is no attempt to solicit, shall comply with the following conditions:

a) such telecommunications shall not be made to emergency lines and healthcare facilities, whether such telecommunications are made by random dialing or otherwise;

b) subject to paragraph (c), such telecommunications are restricted to 9:00 a.m. to 9:30 p.m. on weekdays (Monday to Friday) and 10:00 a.m. to 6:00 p.m. on weekends (Saturday and Sunday); the hours refer to those of the person receiving the telecommunication;

c) such telecommunications are restricted to the hours set out in or pursuant to provincial legislation that governs an activity, provided that the telecommunication is made for the purpose of that activity. The hours refer to those of the person receiving the telecommunication;  Telecom Regulatory Policy 2009-200

d) such telecommunications shall begin with a clear message identifying the person on whose behalf the telecommunication is made. This identification message shall include a mailing address and a local or toll-free telecommunications number at which a representative of the originator of the message can be reached. In the event that the actual message relayed exceeds sixty (60) seconds, the identification message shall be repeated at the end of the telecommunication;

e) such telecommunications shall display the originating telecommunications number or an alternate telecommunications number where the telecommunication originator can be reached (except where the number display is unavailable for technical reasons);

f) sequential dialing is prohibited;

g) random dialing can be used to make such telecommunications, including telecommunications to non-published telecommunications numbers, except to emergency lines and healthcare facilities;

h) persons initiating such telecommunications shall make all reasonable efforts to ensure that their equipment disconnects within ten (10) seconds of the person receiving the telecommunication hanging up;

i) the conditions in paragraphs (a) through (h) do not apply to unsolicited telecommunications made via an ADAD for public service reasons, including telecommunications made for emergency and administration purposes by police and fire departments, schools, hospitals, or similar organizations.

Who are you talking to?  Even if someone in this forum was able to comply with your request, they would need a lot more information.

Seriously people, this a web based forum for the sharing of information regarding unsolicited and often abusive phone calls.  We (well at least most of us) try to help the people who post here telling us that they've given in to some pushy bill collector or are concerned that Harry Adams was right and that they will be arrested at work for an unpaid payday loan.

GO F*** YOURSELF!!!!!!!!!!!!!!!!!!!!!!!!!!!!

If this is how you sell crappy TV services is a shame. Try with your family. With the Shaw guys. Maybe they are Chinese. Who knows? Or maybe you are just stupid. But stop calling. Not interested.

They call here again, and SOMEBODY I Love has BEST BE WEARING A TOE TAG !!

Don't ever trust Shat and their "service". I cancelled and they sent a "sorry to see you go" letter. Just a week later they sent me a bill for over $500 for the PVR & phone box plus charged for "services" for an entire month AFTER they stopped providing service! Of course I returned the equipment but they still want $ for the service they didn't deliver! It's a total cash grab. Greedy corporate money grubbing b*****ds! They weren't sorry to see me go, they only miss my $.

Shaw left automated message saying they are doing upgrades and that we may experience interruptions tomorrow.