888-593-5216
John Watson
John Watson
2014-03-13 22:23:31
Unknown
I got taken by these guys as well. A class action lawsuit was just filed over this, and I'm thinking about joining it. Check out http://www.prweb.com/releases/2014/03/prweb11669196.htm for more information on the suit.

Class Action Lawsuit Filed Against Vertrue, MasterCard, MyLife.com, Oak Investment, and Others Regarding Allegedly Fraudulent ?Membership" Fees for Bogus "Savings Clubs"

Lawsuit claims that Defendants profit from charging consumers fraudulent fees for savings club ?memberships?

Atlanta, GA (PRWEB) March 13, 2014

Atlanta law firm Webb, Klase & Lemond, LLC has filed a class action lawsuit against Vertrue, Inc., Adaptive Marketing, LLC, Velo Holdings, MasterCard International, Inc., MyLife.com, Inc., and Oak Investment Partners. The suit states that Vertrue partners with MyLife.com and other deceptive online businesses to trick consumers into unknowingly joining Vertrue?s ?consumer savings clubs.?

According to the lawsuit, most club ?members? never make use of their savings club ?memberships? and cancel their subscriptions immediately upon learning of the fraudulent charges. According to the lawsuit, MasterCard earns fees by processing Vertrue?s charges while knowing they are fraudulent and processing such plainly illegitimate charges violates MasterCard?s agreements.
The lawsuit further states that Vertrue?s parent company, Velo Holdings, and MyLife.com?s investor-owner Oak Investment Partners, which invested $25 million in MyLife in 2007, also participate in Vertrue?s improper practices. The case, Chi v. Vertrue, Inc., et al., was filed in the United States District Court of the Northern District of Georgia, Atlanta Division, on February 28, 2014 and has been given case number 1:14-cv-00614-TWT.

The lawsuit proposes a class action on behalf of all consumers nationally who have been harmed by these practices.

The new complaint alleges that Vertrue?s ?savings clubs, ? administered by its subsidiaries such as Adaptive Marketing, LLC, include At Home Rewards, At Home Rewards+, BusinessMax, Cross Country Savings, DealMax, Home Savings Mall, Food and Flix, Getaway and Save, Leisure Exclusives, My Great Deals, Passport to Fun, Passport to Fun+, SavingsAce, SavingSmart, Shopping Essentials, Shopping Essentials+, Simply You, Today?s Escapes, Today?s Escapes+, ValueMax, and Your Savings Club.

The lawsuit states that when consumers purchase goods and services from MyLife.com and Vertrue?s other online partners they encounter confusing, obscured ads for Vertrue?s ?savings clubs.? Consumers click through these ads without realizing that they have accidentally ?joined? one of Vertrue?s clubs, according to the lawsuit. The lawsuit also states that consumers who accidentally join Vertrue?s clubs are charged recurring monthly fees of $20 or more until they affirmatively cancel their ?memberships.? Vertrue?s entire business model is based around this deceptive practice, and Vertrue?s co-conspirators, including MasterCard, knowingly facilitate and profit from Vertrue?s fraudulent activities. The lawsuit states that MasterCard approves such unauthorized charges, and profits from them, even though this violates MasterCard?s own rules regarding protection of private customer credit card data.

The suit asserts that the other Defendants are vital to the improper billing scheme. First, Vertrue transmits a consumer?s credit card data to the related credit card network, which the complaint alleges was MasterCard. MasterCard verifies the consumer?s identity and, the lawsuit states, analyzes the transaction to determine whether it is fraudulent. MasterCard transmits the relevant data to the cardholder?s issuing bank which, if it authorizes the charge, sends a verification message to MasterCard, which then informs the issuing bank that the charge has been authorized, according to the suit. The suit claims that the issuing bank then informs Vertrue of the authorization, at which point the purchase is completed and the issuing bank and MasterCard subsequently ?clear? and ?settle? all of Vertrue?s charges for that day, at which point the illicitly obtained funds are sent to Vertrue. The suit contends that all the Defendants are well aware of the illegal scheme, but they nonetheless participate in order to obtain substantial transaction fees.

Vertrue is a subsidiary of Velo Holdings, an investment group also named as a Defendant in the lawsuit, that acquired Vertrue in 2007. According to the lawsuit, Velo and Oak Investment, MyLife.com?s senior investor-owner, were fully aware that Vertrue?s business model relied on consumer fraud when they acquired their positions in these online companies. The suit asserts that these investors nevertheless controlled, participated in, and profited from Vertrue and MyLife for years while doing nothing to curb the companies? highly illegal business practices.

If you have unknowingly joined one of Vertrue?s savings clubs and wish to discuss this action, or if you have any questions concerning this press release, please contact Webb, Klase & Lemond by e-mail at contact@WebbLLC.com or by calling (770) 444-9325. Webb, Klase & Lemond, LLC is a law firm that practices complex litigation with a focus on litigation arising from wrongful deprivations by corporate and government entities.
Lety
Lety
2013-08-22 18:36:06
Unknown
I made the mistake on now reviewing my bank statements and when i did i found charges taken by this SAVINGSACE 888-593-5216.  i had chase bank investigate last year only to find out that i had apparently accepted their offer of a free month service.  I HAVE NO IDEA how this happened. SAVINGSACE had my home address and my credit card. is TRAVELOCITY involved.

So the back charge me anyway.  is disgrasful what is happening!
MWK
MWK
2013-03-17 00:12:53
Unknown
We did not make this ph. call, please credit our account for $27.95.  2-16-2013,
Michael
Michael
2012-08-10 17:14:59
Unknown
Here is what I did AND IT WORKED:  I called SavingsAce and told them I did not order their product.  The lady assured me that I did but told me I could cancel.  I cancelled and also asked for a refund for the 8 months prior that I did not notice on my credit card bill (it resembled a legitimate company with which I do business).  She said she could not do that.  Her manager said I could get an additional one month back.  I told told them both that they should be ashamed that they work for a company that ripped off the masses.  I told them to review the thousands of internet posts about their company.  I told them I would get even.  I then filed complaints (on line...it's EASY) with both the FTC and my state Department of Consumer Affairs.  Guess what?  Within 30 days I received ALL of my money back.  EVERYBODY MUST FIGHT THIS, NO MATTER HOW SMALL THE RIP OFF.  WE HAVE TO PUT THEM OUT OF BUSINESS!!!
James Rand
James Rand
2012-05-06 19:34:22
Unknown
This is the second charge of $16.95 that was charged to my credit card on April 11, 2012.  What is going on?
What a scam for all of us!
Mary
Mary
2012-03-16 04:23:34
Unknown
I was charge on my credit card for this MVQ*SAVINGSACE company. I never order and i never authorized this company. I bought an airline ticket thru travelocity.I assumed that travelocity.com has to do something with this ripp off.
How a big company (I thought travelocity was a reliable company) but after looking all the complains on the internet someone from travelocity has to assumed responsability.
This companies are doing all this because we have to get together to an organization and make them be responsible for all the charges that they are involve with.
We are complaining and most people said they returned maybe 1 payment. But I've been charge many months until I realized this on my statements.
Who we as a citizens is going to help us. I cannot believe we complain on internet but who is responsible for all this big companies doing ripp off to regular costumers.
If we enter travelocity.com it was to buy airline, hotel, car rental but not to be ripp off by them.
SHAME ON YOU TRAVELOCITY. How can you feel proud of a company and on our backs charging us for something that we are not aware.

Thanks

PS. What can we do to get together as a citizens and no one abused us?
Maria
Maria
2012-03-16 00:30:58
Unknown
I am noticing after over 1 year of this MVQ*SAVINGSACE company they are charging me every month.
I also used travelocity around the time they started to charge with 19.95 and now they increased o 23.
THIS IS A RIP OFF FROM TRAVELOCITY> SCAM

I Never IMagine Travelocity Could Rip Off his Clients
Lecky
Lecky
2012-03-10 00:05:00
Unknown
I have been charged over $20/month for a year (or more).  When I called to cancel "Stephanie" the supervisor told me that she would reimburse me $23.95.  I laughed and told her I was contacting a lawer and the BBB.  I called my bank and filed a complaint.  They reimbursed me $60 right away and said they would investigate it further...but we will see how that goes.
dlou
dlou
2012-02-15 20:11:46
Unknown
I just called savingeace and talked with a woman called Debra.  She was very pleasant and helpful and did in fact cancel the membership.  Afterwards, she transferred me to a supervisor named Kathy, they said it was a trial of something I signed up for (have no idea what for) but she said it was thru a company called Whatever Works which I have placed orders before.  I however  nothing that I remember to have signed up with so she said I could not get a refund as I agreed to something thru this company.  I think I'll contact the company and see what it was for - maybe that will help me understand and possibly get a refund.  Will keep you posted.

P.S.  I think the reason both these ladies were so polite is because of the hundreds of complaints they've received which threaten Atty. General and BB.
dlou
dlou
2012-02-15 18:24:54
Unknown
I, like many others, have had charges of $19.95 against my credit card.  How can we stop these people?
Let me know what I can do.  The only thing I can connect with this is, I went to Ancestry.com. but did not see any place that I had authorized this money to be withdrawn from my account.  If you need me to help put these people out of business please let me know.  Thank you.
naanaach
naanaach
2012-01-09 01:14:12
Unknown
mvq savingsace just got me (charged my american express) too for close to $17, and I also recently bought a ticket via travelocity.

Great blessings of Na Nach Nachma Nachman MeUman.
Warren
Warren
2011-11-23 18:30:54
Unknown
I just seen that I was charged 19.95 on my credit card and called the number.  I cancelled this and received a confirmation number that it was cancelled on 11/23/11.   This is apparently something from the site of My Life which I just joined and it was only for one month.  I will no longer pay this company for that site and will discontinue using that site all together,  That's not the way to do business.
Alex
Alex
2011-10-24 17:14:49
Unknown
This company deducted the money I have in my bank for no reason.  Very bad company.  Do not know where do they get my information.
Lori
Lori
2011-09-23 11:53:24
Unknown
I also have been having trouble.  A debit appears on my account.  Sent nasty e-mail with no response.  Furious!!!!!
Berta
Berta
2011-09-22 16:59:55
Unknown
I was promised a refund within 3-5 days for money MQV or MVQ savings ace stole from my account and said they got my checking acct info from MyLife.

If the money doesnt get refunded ASAP I have the AG complaint form here ready to go and have also been contacted by a class action lawyer.

A lot of these scams are inter related.

Try to find out from the scammer on your bank statement where they got your contact info from and then pressure that company.

If it is MyLife- dont bother trying to reach Jeff- go for his other "executives"- do some googling to find them.

My refund promise came from Ventrue. MyLife must have told them I was raising a stink. These companies that say you purchased a membership when, in fact, you never did-are all related.
gary
gary
2011-07-30 09:43:41
Unknown
got a charge for 16.95 have no idea what for
Trinity
Trinity
2011-07-22 10:38:20
Survey
19.95 was charged every month since Feburary from 888-593-5216.I want to make clear what it is and get my money back.What should I do?Thank you!
Trinity
Trinity
2011-07-22 10:31:07
Survey
I was charged 19.95 every month from April.Anyone know how to get my money back?I suggest we should report it to attorney general!
Ann
Ann
2011-07-13 19:34:05
Unknown
My boss's business card was charged with this, and they wouldn't talk to me.  I made my boss call, and come to find out it was done through Travelocity.  It's a special offer you have to not take or something stupid.  So basically, don't use Travelocity, or if you do be VERY careful to read everything.
Rogerio
Rogerio
2011-06-24 04:57:14
Unknown
The same happened to me after buying o Travellocity. I cannot prove any relationship but is 02 of us.. The problem I just noticed the monthly charges only 9 months after the first one :(. I called them and cancelled however what service I had. I am going to the bank to assure that this will not happen again. i really want to denounce this company and I am looking forward on how...
deb hemmings
deb hemmings
2011-06-19 20:51:29
Unknown
we somehow got tied into the MVQ savings program without any welcome package or acknowlegement that we were members of anything other than Travelocity.  We cancelled through Travelocity and have that information but Travelocity claims they have no responsibility for the MVQ savings  ace program.  Did you ever get a refund?
Al
Al
2011-06-17 04:02:58
Unknown
Don't know who they are.  The amunt of $11.95 shows up on my bank account each month.  When I try to call they either hang up or  I get the message that this number is no longer a working number, now they do not even answer.
Joanie K.
Joanie K.
2011-06-06 21:05:48
Unknown
these people have ripped me off to the tune of $100.00.  Shame on me for not paying closer
attention to my statement. I can only get the most current charges back, so they say.

I will be watching my statement much closer and i am going to go to the attorney
general of Pa.

Very upsetting!!
Dianna
Dianna
2011-06-06 21:05:48
Unknown
Yeah they took 29.95 off my card and then 14.95. I called them and there giving me my money back.
Katrina
Katrina
2011-06-06 21:05:48
Unknown
I received this number and the 19.95 charge on my debit card statement. I, like many of you, check my statement everyday. I checked with my husband to make sure he didn't buy anything from this company. I called the number, and received the most vile young lady, who yelled at me about signing up for a discount from travelocity. I never submitted to anything like this. She said that I would receive a refund, but that remains to be seen.
Laura
Laura
2011-06-06 21:05:48
Unknown
They didn't call but I was charged $24.95 for the past 3 months!!! Never Authorized! I called the company and they cancelled the so called membership and are putting the charge credits back into my account! We'll see! Even though they were pleasant to deal with this is definitely a scam!
Sue
Sue
2011-06-06 21:05:48
Unknown
Not sure who these people are, but we got charges twice in the same day on out VISA card for $19.95 each. We have no idea who this is and what the charges were for.
Richard Bran Nogueira Cardoso
Richard Bran Nogueira Cardoso
2011-06-06 21:05:48
Unknown
Was withdrawn by his company the amount of USD 14, 95 from my account from credit card without my authorization.
  I demand that this money be put back into my account today, otherwise it will trigger the public prosecutor, in order to take legal measures to justice.
   No more, subscribes to me,

                               Richard Bran Nogueira Cardoso
                                Visa 4020 6300 0045 4142

  Instances in which this legal requirement, entailed in corança damage included judicial misconduct and administer.
Fred
Fred
2011-06-06 21:05:48
Unknown
I was charged each month for 3 months and I don't know who did this ... anyone with this experience? How best to prevent it? What can I do to stop it?
cb in nd
cb in nd
2011-06-06 21:05:48
Unknown
I just looked over my account too.  Guess I'm not the only one duped here.  Wow-unbelievable.  I will be going over the last few months bank statements to check for past charges.  I will also be filling out paperwork and sending to the Attorney General in my state.  This unethical scaming has got to stop.  There is no way I signed up for travel discounts when I hardly ever travel.  Who gave them my checking account number? because I sure didn't!  I suggest everyone else do the same.
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