888-594-5413
Chris
Chris
2011-06-06 21:05:48
Unknown
@Marc:

Hi,

mir wurden 38,99€ von New Cleanse abgebucht. Hab bei meiner Bank nachgefragt, die sagten die Firma wäre aus dem Freizeit/Erholungsbereich. Hab es jetzt bei der VISA Hotline meiner Bank storniert, mal sehen was passiert.

Gruß
Christof
Chase
Chase
2011-06-06 21:05:48
Unknown
I just spoke to my bank - THIS IS FRAUD - I got charged 38.99.  I see this has happened to people all today.  I called the 888-594-5413 number and they told me to call 888-403-2136.  They stated they were refund/cancellation dept but could not tell me anything else,  so i didn't give them any information. Call your banks!
Miquel
Miquel
2011-06-06 21:05:48
Unknown
Called bank, cancelled card. They say that its some weight loss, diet pill scam.
Mick
Mick
2011-06-06 21:05:48
Unknown
Same thing just happened to me. Checked my credit card statement and say the same 38 approx charge on my Bank of America credit card statement.  

I only use that card for paypal>hotfile.  One of those companies are fuc#ing up big time.

I dont know if any of you noticed, but I took a look at the transaction number and the first four numbers contained the last 4 of my social security number.  Perhaps a coincidence, but I'm assuming that they want you to take notice of this, and then call them up to get the rest of the information from you.

Card cancelled...and we thought the Nigerian scam artists were the worse.  

Nope, Nevadians :D
Ren
Ren
2011-06-06 21:05:48
Unknown
Man i got the the same charge for 39.87 new cleanse this is crap. i havent even lost my card.now ihave an overdraft fee because of it. called the number and the extension is unavailable.
Lee in Lincoln, NE
Lee in Lincoln, NE
2011-06-06 21:05:48
Unknown
Yes a lot of us are getting hit with these charges and as for me $39.87. I did get a Rep at
888-403-2136 by the name or Robin Hurley, ID Nr 1272 who stated she would cancel the account and
refund the total amount in 10-15 biz days. They are located in NV. So now I will find their location and go to the Nevada State AG and BBB for starters. I will post again if I get any further results.

My email:  mrleeisme@windstream.net
Kevin
Kevin
2011-06-06 21:05:48
Unknown
I also got caught with this NEW CLEANSE garbage, was charged $39.87USD on my credit card.  When I called the number, I got a recording which basically gave me the impression that the number doesn't exist  I just got off the phone with my credit card company and they are sending out papers for me to sign to dispute the charge.  They also have canceled my current card and will be mailing me a new one.  I wonder how these numbers are getting out, some company must have got hacked or has pulled a REAL boner.
swimmer
swimmer
2011-06-06 21:05:48
Unknown
I had this $39.87 charge appear on my CC on 6/26. This does not seem to have a Bank company source for list above. Perhaps there is something in our financial purchases that tie us all together?
Here is how appears on CC bill:
CHECKCARD 06/26 NEW CLEANSE 8885945413 LAS VEGAS NV

I do have a PayPal acct, but that too is too broad to narrow scope of how this happened to all above in this report. It has got to be something else. And no virus, trojan or malware operating from me here either.
Jim
Jim
2011-06-06 21:05:48
Unknown
My wife's cc was charged USD38.95 three months in a row by these c%^ts. She had clicked on one of those miracle weight loss detox adds whilst in facebook and gave her cc number for "freight" of $7.95 on the "free and with no obligation" offer. Needless to say she got a small bottle of pills about two week later (and only once) and they did jack s**t. It was only next month she noticed the $38.95 US on her statement. Despite her continually calling to cancel she got a busy tone or it would not answer and they kept debiting every month. The only way we could stop the recurring charges was to cancel her cc number. She has internet banking and it shows attempts at debits against her account and these c$%ts are still trying to debit her account but it is bouncing because the cc number  is now invalid
Brandon
Brandon
2011-06-06 21:05:48
Unknown
Same story here.  Noticed a $38.99 charge on my account last week.  At first I thought it was some additional stuff from an actual body cleanse that I bought about a month ago (from a very reputable source) but I contacted him and he said that there weren't any additional charges or products.  Like everyone else here, I called my bank, got the number for the company, called the company, was told they weren't new cleanse anymore and they gave me the new number, which led to some robot sounding lady who told me they couldn't tell me what the product was, just that she could cancel it.  While waiting to talk to her supervisor, I started looking on the internet and found this page.  I immediately got her back on the line and told her I knew what they were and that I would be reporting them.  I called my bank and filled them in.  Apparently, it was a charge on a card that was supposed to be deactivated 3 weeks ago.  This card, like others here, had been used for paypal in the past, so I think we have the connection.
JackB
JackB
2011-06-06 21:05:48
Unknown
I too have been affected by this Fraud. As soon as I saw the charges Icalled the 888-594-5413 listed on my statement and was quickly assisted by a woman named Miranda who claimed to be the Supervisor. She immediately brought up my order in her system and stated that my order had shipped out on June 24th, my charges appeared on the 25th for $74.95. She had no problem cancelling the order but stated that once my order has shipped they cannot issue a refund. As of today I have yet to receive any. order. I called the number back today to advise them and I have been getting the run stating that they cannot help me but a Supervisor will be calling me. I contacted my bank and cancelled my card.
Dale
Dale
2011-06-06 21:05:48
Unknown
im from england got charged $38.99
called my bank
fraud. gays. no company called just charged on my credit card
NEW CLEANSE 8885945413
CURRENCY: USD, CURRENCY AMOUNT: 38.99, EXCHANGE: 1.44
Sherpa
Sherpa
2011-06-06 21:05:48
Unknown
These people didn't call me; they just billed my Citicard Mastercard credit card $38.99. They described themselves as  "New Cleanse", but the goods and/or services supplied were not specified. I disputed the charge, and the credit card customer service representative told me that they would cancel the charge, She also told me that many cardmembers receive these charges, and they are investigating possible fraud.

The only number I have for them is 888-594-5413 (it was on the credit card statement), and I haven't been able to get them to answer the phone. When you call it, it just rings once and then stops.
bassdiva
bassdiva
2011-06-06 21:05:48
Unknown
You all got it easy. I was charged 74.95 + 3.95. I don't see any answers here as to whom this scam is or how to get it removed from my charges. Anything?
Elizabeth Walker
Elizabeth Walker
2011-06-06 21:05:48
Unknown
I just received my bank statement and surprise, same thing. they got 39.87 also from me
kk
kk
2011-06-06 21:05:48
Unknown
I have a debit from them on my account.  They charged me $38.94.  Las Vegas Nevada!
Chris
Chris
2011-06-06 21:05:48
Unknown
Hi,

I'm from Germany, they charged my CC with 38,99USD

NEW CLEANSE 88859454 888-59

So I called my bank and they try to cancel it.
J
J
2011-06-06 21:05:48
Unknown
I contacted someone at this number and was given a processor's number 888 403 2136

After speaking with someone at this number they advised that they are only a processor and do not have a record of who made the transaction.  They stated I must have "signed up for an online offer in the last 60 days".  After several unhelpful minutes they offered to "cancel and refund" to give me my money back and prevent future billing when I stated I would merely dispute the charge with my bank if they were unable to give me any information.  They stated the refund would be completed within 10-15 business days.

I contracted my bank and disputed the charge as I don't trust these people to actually refund anything.  The bank was not surprised to hear of these types of companies and refunded me immediately.  If you see these charges you can try the number above (they will look you up by name - they had my email address as well somehow) but *DISPUTE THE CHARGE* with your bank or card issuer as well.
Heidi
Heidi
2011-06-06 21:05:48
Unknown
I got the same charges as you (74.95 and 3.95) and I just called my bank, cancelled my card and filed a fraud report.  I have no idea what this is, how they got my card # etc.  I do shop a lot online and use my card, so I am not sure if something happened, although I pretty much always shop from the same secure stores etc.  Very very annoying and upsetting.
michael nielsen
michael nielsen
2011-06-06 21:05:48
Unknown
Someone draw 39,87 USD 30 juni, I dont know for what

Regards Michael
steveazo
steveazo
2011-06-06 21:05:48
Unknown
yeah - I got charged $39.87 for this New Cleanse garbage - I order on-line products but nothing around this time, and my PayPal account is not linked to the CC# this charge went to.

Ironically, I was in Lake Tahoe, NV on the exact same day this was charged and used the same CC# to buy gas in Lake Tahoe, but assuming it's just coincidence based on all the international problems I'm seeing on this site.

Definitely filing dispute with CC company.
david
david
2011-06-06 21:05:48
Unknown
I have a charge on my credit card 39.87 US dollars 28th June. I shall contact my card company to report this and hopefully get my money back and they can put a block on this, as well as trace those responsible.
Ali
Ali
2011-06-06 21:05:48
Unknown
I just saw this.  It looks like everyone was charged on the same day or close to it. My checking account was charged $39.87 by New Cleanse on June 28, using my debit card #.
I called the 8885945413 number a few times.  On each occasion the phone rang once, then stopped - there was no voicemail message, nothing.
My bank reversed the charge.   I'll give them this information.  
The only account  I have which has my debit card # on file is Amazon.  
   Helpful post (weird situation).
swimmer
swimmer
2011-06-06 21:05:48
Unknown
This is my second POST here.

ALI above has given us some very useful information as the only online account he has is with AMAZON.

I do have an AMAZON online account too.
How many others here also have AMAZON account I am curious to know?
I wonder if all do?

But a breach of AMAZON secuity would be more widespread so I am not sure why this would be so limited.
Such a pain to cancel my debit card and wait for replacement as my Bank (Bank of America) would only do it this way to cancel the charges.
Kevin
Kevin
2011-06-06 21:05:48
Unknown
I also have an Amazon account swimmer with the credit card that was charged by this NEW CLEANSE.
chris
chris
2011-06-06 21:05:48
Unknown
I dont have amazon or paypal account. They got me on june 26 $38.99. I called 888-594-5413 and they said they are a different company,that the phone number got mixed up. Gave me 888-403-2176 which of course is disconnected. SCAM
Matt228
Matt228
2011-06-06 21:05:48
Unknown
Has anyone actually gotten their money refunded by this company yet? Not by the bank, but by the company?
Gerric Tomko
Gerric Tomko
2011-06-06 21:05:48
Unknown
I got hot with the same thing $39.87. Only new account I have used is AMAZON.
Joanne W.
Joanne W.
2011-06-06 21:05:48
Unknown
I got charged on 6/26 for $74.95 and again on 6/28 for $3.95.  Called the credit card thru PNC Bank and started a dispute claim. Tried calling the 888-594-5413 it does not even ring. Bank tried calling the number and only gets a recording. Tried to tell Fraud Representative about the web site and all the people all over the world that are getting charged by the same company. States it will take about 45 days to investigate. Also states she cannot block this company from putting any more charges on this acct. Any more info would be very helpful. Curious to see if bank refunds the charges!!!
IVAN BORDIGNON
IVAN BORDIGNON
2011-06-06 21:05:48
Unknown
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