888-598-3693
Erica
Erica
2014-05-30 17:02:19
Debt Collector
Unbelievable. My interest charge put me $7 over my limit and I get calls every 2 hours about this. The payment has been made to bring it well under the limit again, it just hasn't yet been applied to the account. I've been a customer for 10 years and this is the first time I've gone over my limit and I've never missed or been late with payment, yet they have their collections department calling me? Paying this card off in full next pay and closing the account. I've had it with this bank. The "free" groceries (that I earn by paying a ridiculous 20% interest on my Mastercard for) are hardly worth it.
Meghan
Meghan
2014-05-08 14:30:08
Debt Collector
These people keep calling me at weird hours on my home and cell phones! I don't have any credit cards...don't want them either!  I've registered both numbers under the Do Not Call List and told this company to take the numbers off their list (they haven't).  I want these people to stop harassing me!
PC Master
PC Master
2014-04-03 15:07:25
Unknown
I received a call today at work from them and they were asking to confirm address DOB etc.  I stopped then right away and did not give out any info and said I will call the number on the back of the card.  They said OK and hung up.
comp
comp
2014-03-06 14:15:06
Unknown
have two lines one for credit cards and any other baking and a personal line for friends and family like a cell turn off first phone problem solved
Paul Bush
Paul Bush
2014-02-22 00:08:21
Unknown
Send them one last email and tell them of there mistake but inform them if they don't  do something about it you will turn it over to your lawyer
JD
JD
2013-10-17 02:39:44
Debt Collector
PC Financial. I thought they were great bank. However, I had to call in once for a quick question. The man I talked to was beyond rude. He gave me so much attitude like I was ruining his night. When all I needed was a quick answer. Horrible customer service.
PC_MasterCard_Owner
PC_MasterCard_Owner
2013-10-08 23:51:04
Unknown
Caller asking for info; DOB, Address, SIN No, ect...  We never give info, but call number on back of card.  Once verified they do not seem to know why a call was placed to our line.
PC_MasterCard_Owner
PC_MasterCard_Owner
2013-10-08 23:46:26
Unknown
Constant calls from this number, and they ask for personal info.  Name, DOB, Address, SIN No, ect...  No info given to these ppl.  Call number on back of card.
Fernando Villegas
Fernando Villegas
2013-09-13 20:29:50
Debt Collector
James, or whatever his stupid name is, called me.  I learned they are Financial Asset Security Team, phone # 951-268-9619 and located at 9227 Haven Avenue, Suite 350, Rancho Cucamonga California 91730.

FAST LLC also know as Financial Asset Security Team, LLC is a scam, DON'T PAY THEM A DIME. They won't sue you, nor can they collect any money since they don't own your debt. Mine was dismissed through bankruptcy court, where they probably obtained my info. Nevertheless, they unlawfully call in the hope you're stupid enough to pay them.

Do you really want to help others like who have been, or being, victimized by these blood-suckers?  REPORT THEM to the BBB (Better Business Bureau) and to the FCC Consumer Complaints now!
John
John
2013-08-21 17:44:33
Debt Collector
Has anyone received an address for these people. I am tired of their threating demeanor for a collection that isn't even mine. I have talked to them on several occasions and they just don't seem to get it.
Yea Fen Wuo
Yea Fen Wuo
2013-07-09 06:06:37
Unknown
I've received more and more times of calls from this number 888-598-3693.  I'll try to find out how to report it.
Sunshine
Sunshine
2013-04-08 15:19:30
Debt Collector
Knowing Your Rights

Consumer Protection BC is responsible for enforcing debt collection laws in BC. This includes debt collectors who are either located in British Columbia, or contacting BC residents about debts.

If you are being contacted by a debt collector, here are some tips to help you understand what is and what isn?t permitted under the Business Practices and Consumer Protection Act.

Collection agencies can:

·         contact a debtor at their place of employment to:

·         obtain their home address or phone number,

·         make one attempt to contact the debtor when they have not been able to reach them at home;

·         contact the debtor?s employer to confirm their employment, business title and business address;

·         contact the debtor?s family, friends or employer in an attempt to obtain their home address or phone number;

·         call between the hours of 7 am and 9 pm, Monday to Saturday, at the debtor's local time;

·         call on a Sunday between the hours of 1 pm and 5 pm at the debtors local time; and

·         take legal action against a debtor.

Collection agencies cannot:

·         call on a statutory holiday;

·         continue to contact you if the debt has been properly disputed;

·         collect or try to collect without being holding a valid debt collection agent license;

·         place a collect call to a debtor ;

·         ask that money be sent in a way that would cost the debtor money (ie registered mail)

·         continue telephone contact if the debtor has properly requested communication in writing;

·         give the debtor a document that is made to look like an official court document when it isn't.

If you have inquiries or concerns contact the Consumer Protection BC Inquiry Office.
MR
MR
2012-12-20 18:02:52
Debt Collector
I sent PC Financial a formal request, through Consumer Protection B.C. to contact me only in writing and not by telephone.  I am behind by a payment and they too are harrassing me at 7 in the morning till late in the evening.  They have ignored this request and I guess I will have to get back to Consumer Protection to go after them.

MR
Resident47
Resident47
2012-12-14 16:57:46
Unknown
"Inform them" yourself. Nobody reading here can hold your hand and fight nuisance callers for you, much less determine where "our business" is or what numbers to protect .... which would be foolish things to publish here, by the way.
Braam's Custom Cabinets
Braam's Custom Cabinets
2012-12-14 16:22:44
Unknown
Inform them to stop calling our business.
Jane
Jane
2012-07-29 14:15:10
Unknown
I would like to settle the account with them. If anyone can tell me who I can contact, that will be great.
Haddit
Haddit
2012-05-30 01:43:44
Debt Collector
We have gone to credit counselling and entered into consumer repayment.
They have taken over our payments and lowered our interest rates.
PC Financial is now calling us and demanding full payment even though our repayment option was accepted. We have written confirmation of this.
It isn't even alot- but it was all rolled into our other consumer debt. Have not missed a payment and it's been 3 months. The calls started coming a week ago.
2-3 times a day starting between 7 am all the way to 9 pm Pacific time.
We are ignoring them now, as the first one was very aggressive. We told our Credit Representative and they told us to just ignore them.
Leslie from Newmarket
Leslie from Newmarket
2012-04-19 18:42:58
Debt Collector
I am one month behind in my payments and they are literally harassing me. I am paying the arrears tomorrow, wonder now if I really should
Ron
Ron
2012-03-30 00:02:18
Unknown
Cancel your cards, I just spoke with a guy there who said his name was David Benjamin, They lie so much, I paid my card, their system did not update, and it keeps calling, they say they are within their legal right to call you 5 times a day, and it is not harassment.

I asked him call once during a normal hour, leave a voicemail, reasonable, he said they can legally call x amount of times, and are not required to leave a voicemail.

SCREW THESE JERKS!
Pam
Pam
2012-03-12 12:07:59
Unknown
I have had a few annoying calls recently...my cocker spaniel howls when he hears a long distance ring which makes it worse. I called the number back and explained I do not even have a PC Mastercard. Actually the woman on the phone was polite, asked for my home number(which I was reluctant to give). She explained they were looking for someone with our surname, different first name. She said she would take our phone number off the list and apologized. I was surprised...hope not to hear from them again...
Holly
Holly
2012-02-21 14:16:23
Unknown
Calling at 7am!?! and again at 9pm. What lovely customer service- NOT! I'm consolidating my debts and canceling my PC card this week so I won't have to deal with them anymore- WOOHOO! Horrible to call so early regardless if they 'can'. I was less than a week late with my payment and got calls daily until paid-regular day:  7am, 9am, 12pm, 2pm, 2:30pm, 6pm and again for the cherry on top, 9pm. Get a life PC financial, stop harassing your customers. I don't even want to shop PC stores anymore
Michelle
Michelle
2011-12-08 03:42:21
Unknown
If you are getting collection calls and they are in violation of the FDCPA (look it up) you could be awarded money for there actions! I work at a law office who will go after these violators for FREE. We have closed many cases where we get money from the violating collection company, got the debt wiped out, and got the debt wiped off the credit report. We can help clients in any state... call 714-597-8174 for more information.
Tamara
Tamara
2011-10-19 01:14:54
Debt Collector
Got 3 calls today, 1 @ 7:13am, 2:45pm and 8:58pm is there no time limit to calls??? I get the harassment, I owe you money, my husband left I have 3 kids and no child support, I'm doing my best but man 7:13am???
Aly
Aly
2011-09-12 16:09:53
Unknown
I got a call from this number and I dont even have the card apparently associated with the number...
Jess
Jess
2011-09-01 12:32:57
Debt Collector
I've been getting phone calls from them for a while. (I got the card before I started school when I was still working, and PS their insurance is fraud, don't give them ANY money... I didn't get protected because it took so long for EI to kick in) I keep telling them the same thing, I lost my job, I'm not even in school anymore and I don't get enough EI to even pay rent let alone food. I offered to make a small meager payment of $13.00, it's something right? Nope, they wouldn't accept it... and they still keep calling me and making me feel like s***. I tried my best and they still call me everyday at 8 am.

And mento I had a similar experience, they upped my limit by another 1000 without telling me and I didn't realize it till I went to buy something. I havent been buying anything yet I got over drafted many many times. As soon as I get a job and pay this off I'm cutting the PCMastercard up.... hell even *shudders* MBNA Student Mastercard is nicer... atleast they told me all my avenues and told me about insurance I didn't even know I had on the card so they can make the payments for me... now THATS service!
Ryan
Ryan
2011-07-08 18:50:56
Debt Collector
I've been getting calls daily from 7:45am until 8pm or later, and three or four times between. Honestly, I haven't been paying my minimums, because I lost me job, so I know they have a reason to call ... but NOT this much. As stated above there are legal restrictions as to how often they can call and five times a day is waaayyy too effing much.

I only got the credit card because this retarded sales lady kept coming into the Loblaw store I worked at and harassed me to sign up every friggin shift. PC can go to hell. Except their Decadent cookies. Mmmmmmmmmm.
Life-Eternal
Life-Eternal
2011-06-06 21:05:48
Unknown
Does anyone know the mailing address for this PC Financial Collections Department?
Dabur Chawanprash
Dabur Chawanprash
2011-04-12 02:07:18
Debt Collector
These idiots ccalled me 7 times today. I work in a job where I cant take cellphone calls at work so they left me 3 voicemails asking them to call back. I have made my pc financial payments on time and I have no clue why they keep caling over and over again.
mento
mento
2011-02-08 00:27:26
Debt Collector
I noticed a credit on my account that i clearly didn't deposit so i called president choice and asked them what to do.  The PC financial representative on the phone explained to me that any funds creditted on the account belongs to the account holder.  I bluntly explained that I did not know where it had come from but she assured me that it was mine.  I spent it like any other struggling university student would have done and found pc financial calling me a year later telling me that I owed the money back plus a year worth of interest.  As this was an unfair situation, I refused to pay the interest.  After countless phone calls and time wasted (over 100 hours), I was sent to a collection agency.  I am still in this situation but refuse to pay them even the money that was originally deposited in error.  The way I am looking at it is that I've been harrassed by this company, they've ruined my credit, and now they want the money back that I would have happily given them if they would have just asked for it back without trying to squeeze me for a year worth of interest.  If anyone (lawyers) would like to take on a case like this to publically exbarass this company, please contact me at johnnyclemente@hotmail.com.  I will pay more than they are asking for to show this company that not everyone in life will fold to them.
Kath
Kath
2010-11-23 23:14:08
Unknown
Seriously they called me 5 times today. And I made a payment last week. They are annoying. They asked me when I could make another payment and I said on the 30 of november which is 5 days and they said that it was too far. The agent on the phone was extremely rude and ahad nop phone manners at all!!!!!
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