These people have taken money from my mother's account on several occasions.  I did not want to close her account because of her SS check, but will be doing it any way.  I don't know what to do about the people.  Please HELP!!

This Shoppers Depot hit my checking account on 8/31/12 for over $200.  It shows as a check with the comment "authorization on file."  On the check is a phone number: 866-956-5646, which I called.  A recording answered saying to press 0 to speak with a customer service rep.  However, no one answers when you do that.  I called the number listed in the comments on this page and it has been disconnected.  I've made contact with my bank and they've started the paperwork needed to get the payment reversed.  However, that will take 7 - 10 business days.  I am retired and on a fixed income.  I cannot afford to wait for over a week for money that was stolen from me by some low life who has nothing better to do than prey on honest, law-abiding people.  I'm pretty sure that I know how they got my banking information.  Last year, I responded to one of those payday loan offers (Montel Williams is the spokesperson) and didn't realize that I wasn't on a secure site (no "s" on the http) until it was too late.  I would bet that many other victims have done something similar.  Just imagine all the people who don't check their accounts on a regular basis who have been hit by this scam and don't know it.  And, is anyone doing anything about it?  Doubtful because we're too busy talking about "Eastwooding."

Mary, thanks for the mailing address.  These people made a similar deduction from my mother's account.  When I called the number, a man named 'Jeffrey Richardson' said a refund (complete with confirmation number) would be made in 5 days.  Instead, another deduction of $258 was made.  Fortunately the bank was able to reverse that charge, but I am still fighting the first deduction.  I hope my lawyer, with your address, will resolve this to my satisfaction.

Just had this happen to me today!!!  The amount was for $253.95.  I called my bank asap and they said that by tomorrow I will be able to file a claim and get my money back!!  The people that are doing this have no heart.  What if they fell victim to this, how would they feel.

I just noticed this same transaction from the same number on my account.  It was for 253.95.  I called my bank asap and they said that once I file a claim that the money will be put back in to my account. I am also getting a new card.  PEOPLE  LIKE THIS HAVE NO HEART!!!!!!!

They had just took $258.95 out my checking account on July.29,2012. I just had the Branch Representative from M&T Bank to investigation on this behalf because they going to find out who is going my checking account.  And they said they going to get some time in jail and to court plus press charged too. This is really serious issues on this investigation.

June 28, 2012 money taken out of my account and called number and got a woman FAith Johnson , she stated she would send the money back and had not gotten my name yet just my zip... she the told me not to call my bank.....crooks went directly to my bank....this is what it's coming too??? Be aware....

Ken,

You might be onto something.  I'm not normally an alarmist but the same scam just happened to my 87 year old mother yesterday.  

Due to health reasons she went to live with my sister outside of the US over a month ago.  Before she left, I had her arrange that her Social security checks were paid automatically into her account.

She has talked to the Fraud Department of her bank and they are going to put a stop on the payment and investigate the matter.

I am curious to find out exactly how this can happen.  So far the bank has just recommended that she closes her account and open another one - difficult to do when you are not physically in the country!

I have had the same experience as these other people. I was charged $253.95. I called the number the first time and was asked to leave a message which I did. After contacting my bank, I called the number again. This time Daniel answered and asked for my name and zip code. I reluctantly gave him the info and he said he could not find me. He asked if I had another name or zip code to which I told him "no." I wasn't about to give him more information than he apparently already had. When I inquired as to how I was charged without authorization, he only responded by telling me he would refund me the money. When I told him that I had already called my bank to investigate, he responded by saying that I had already taken care of it. I told him I wanted to make sure this would never happen again, and he repeated that I needed to call my bank. After hanging up, I signed up for identify theft protection through my bank. I also hope to see my money returned.

My mom's account was hit for 253.95. She has no idea how this happened. I will be filing a fraud report with her bank.

My deceased mother's account had 234.09  taken out on 12.2.2011.  I did not realize this happened. Have closed account.  Shopperdepot webpayment was the discription. She had dimentia before she passed and was taken for 25,000 before we knew it.  I have already entered all that money with Delaware Attorney General. Nothing has been found. Off shore accounts for sure. I will alert bank. I just don't want this to happen to anyone else.

My father's checking act was scammed for $ 253.95 by Shop Web Payment. This is the second time in 5 mths that they took money out of his account. They changed the name from Shopper Depot  to Shop Web but they used the same bank act # both times. I called the bank and they looking into it. I have no idea how they ever got his account # in the first place. I am closing out his act and moving his money.

On May 22, 2012 this so called company hit my account up for 203.95. It blew my mind becasue I haven,t really used my debit card much.  You can hear a phone ringing in the back asking the same question I was asked what is your name and not much more. My bank was nice about returning my money this. I really think the bank is on to these crooks now.

This is the second time this company has removed money from my mother-in-law's bank account. I just called the number left on the electronic transfer of funds with the bank. A young women answered, when asked, said her location was Florida. Informed her I have POA for the person who was victimized by the company she works for. She is having the supervisor, Steven Harris, call me back by 1:30p.m. ET. I have already informed the bank to get the forms ready to sign to report this fraud activity. My relationship with this bank is such that they will replace the money today, and have their fraud unit go after this company.
Company name: Shoppers Depot Online.com
They show a WY address, but as I said, worker told me FL.
I will report to the AG's senior abuse unit in Virginia and the local police dept.

I went thru this with Daniel Freeman back in November for 140-some dollars. Got the money back after some hassle. THEN it happened again just noe for 253.95. The lady at the number, said she would give the money back, but was very nasty and acted like it was my fault for not asking to be put on the no-call list the first time. That is irrelevent. She would not give me her supervisor or another phone #. When I mentioned attorney general, she threatened NOT to giver the money back! Unbelievable! On hold with my bank's fraud dept now.

Today I saw a withdrawal on my account for 253.95. It was paid to 18886189108 shop web. The last thing I purchased online was through Amazon.  I also called the number n didn't get an answer. I am not a senior citizen and I usually don't write checks so there's no common link there. Currently waiting on my bank to resolve this.

This Co took $ 253.95 from my elderly mothers checking account. The bank is filing a complaint & says it may take 6-8 weeks but they will investigate & her money will be refunded by them.

I am checking my Dad's account and he also got a charge of $203.95 and knows nothing about it. Definitely will call bank tomorrow.

Same thing happens to me. $253.95 taken out May.10,2012. I don't online shop or.anything.  I'm 36 and I got no phone call. Going to bank Monday and I better get answers. It unbelievable that they can just hack your account.  Called number and got no please press 1 to speak to someone. .. ...all it did was ring.

I just noticed that they took $203.95 from my mother's bank account on 3/28/12.  She is elderly and does not use the internet.  Doesn't even use a bank card - only paper checks.  I only caught it because I have power of attorney and review her bank records periodically.  This happened about a year ago with two other scam companies - now here we go again. I called 888-618-9108 but could not get anybody to answer.

Please keep in mind this is not the bank's fault.  I have experience with both Chase and Bank of America, and they have been as helpful as they can in these situations.  It is ultimately not their fault if a senior gives someone their account information, whether knowingly or not.  They have done everything they can to help us but if the charges continue sometimes you have to resort to closing your account and opening a new one.

The same thing just happened to my elderly mother.  The way these scams get their information is very simple; my mother sends checks to any "charity" that asks for them.  They usually have cryptic acronyms for names (for example, the latest was TSCL).  When you send someone a check, they now have your bank routing number and checking account number, and can do whatever they want with it.  In my situation the only solution will be to take her checkbook away, but for those of you with access to some common sense you can simply be VERY CAREFUL who gets your checks.  Also, in my experience, there are usually mutltiple withdrawals made under different company names.  So, if you've gotten burned by this one, keep a close eye on your account and look for others.

I believe somehow they are being fed bank info from someone in social security system.

All of you please contact better bussiness bureau and attorny general office and file a complaint. also i filed a general complaint at my cities police station.

I am POA for my 88 yr old grandmother. They called and said they have a check for such and such amount and need your acct info. She gave it to them and it spiralled down from there.

Same thing as all you folks. 203.98 taken out of my acct. on 4/26 us bank put money back  and fraud dept. is going after them. Back in march they took 398$ out and us bank is going after them for that as well. Same number 8886189108. B*****ds!!!!!

My 80+ yr old mother banks with USBank, she uses no internet, no bank card, in short, banks the old fashioned way. Yet this happened to her ..causing her account to spiral, causing her great stress. I am so angry and hope justice happens to these scammers quickly. Meantime, I can assume that the bank has experienced the compromise and needs to help their customers.

This company took $ 203.95 out of my checking acct in March 2012. I called them twice, and they said they will refund my money within 4 to 6 weeks. However, they have not refund my money. This is ridiculous. I have reported to my Bank customer service, but seems like they don't care. What should I do?

I hate to tell you Ron but I was told the same thing two months ago, it never happened and now when I call there is no answer.

Mary, if you don't mind me asking what bank were you doing business with?  I wonder if there is a connection?